cdg regional roaming panel presentation sprint dave wittekind tampa, june 2007
TRANSCRIPT
CDG
Regional Roaming Panel Presentation
Sprint
Dave Wittekind
Tampa, June 2007
www.cdg.org2
SprintYour
Country
Name
United States
Population(Mil)
301,139,947
Mobile Saturation
70%
Top 3
Travel
Countries
Into Your Country
1. Canada
2. Mexico
3. United Kingdom
Out of Your Country
1. Mexico
2. Canada
3. United Kingdom
Source:
US Dept of Commerce
International Trade Administration
Your
Network
Frequencies (MHz)1900 only
Bands
A, B, D, E
Roaming Subscribers (Mil)
24.7 million
Your
Roaming
Services
Voice (In/Out)
Inbound and Outbound
SMS (In/Out)
Inbound and Outbound
Packet Data (In/Out)Inbound and Outbound
Other CDMA
Cellular
Networks
Name
Alltel
Verizon
US Cellular
Frequency (MHz)
800, 1900, Analog
Band
A, B, D, E
www.cdg.org3
Inbound Roaming - Service Coverage
LegendLegend
Voice, SMS & 1xRTT CoverageEVDO Coverage
www.cdg.org4
NA /Caribbean
•CDMA - 11•iDEN – 1 •GSM – 44
Present Unilateral Roaming Partners
Central / SA•GSM – 24•CDMA - 9
Asia/Pacific
•CDMA – 4•GSM – 59
Africa GSM – 41
Europe•GSM – 106
Total NA / Caribbean Central / SA Europe Asia Africa Middle East
Voice 306 56 33 106 63 41 16
Data 111 18 6 56 22 3 6
SMS 4 1 1 0 1 0 1
Middle East•GSM – 16
www.cdg.org5
Present Bilateral Roaming Partners
North America/
Caribbean•CDMA - 112•iDEN - 3
Central/SA•CDMA - 6•iDEN - 4
Asia/ Pacific
•CDMA - 12•iDEN - 4
Middle East•CDMA - 1•iDEN – 2
Total NA / Caribbean Central / SA Europe Asia Africa Middle East
Voice 140 115 6 0 16 0 3
Data 17 13 4 0 0 0 0
SMS 36 36 0 0 0 0 0
www.cdg.org6
Roaming Contacts
Roaming
Manager
Name
Kim Nittler
Title
Manager – Roaming Services
Phone No’s
Desk: 913-315-6460
Mobile: 913-707-4390
Agreements
Management
Contact
Mark Nittler Manager – Contract Negotiations
Desk: 913-315-6213
Mobile: 913-486-6494
Fax: 913-523-0051
Network
Testing
Contact
Claude Ham Manager – Network Operations
Desk: 913-762-3508
Mobile: 913-485-1736
Fax: 913-762-0116
Fraud
Issues
Contact
John Carr Manager – International Fraud
Desk: 913-315-8887
Mobile: 913-219-6612
Fax: 913-307-3489
www.cdg.org7
Important Subjects
Inbound Roaming Customers - Sprint Supports • Voice, SMS, Packet Data (1xRTT & EVDO)• Number Portability • Web Access to verify Line Ranges are loaded• MWI and CLI while on the Sprint network
– Sprint Does Not Support• E-PRL• Plus Code Dialing
– Roaming Projects in Process • TDS in CDG format for voice and data • Pre-Paid Roaming • Location Based Services Roaming
– Biggest Issues with Implementations• Carriers not supporting MDN/MSID split• Voicemail redirect • Data – use of non standard realms
www.cdg.org8
Quality of Service• CDG Documentation
– # 81 – Voice and SMS Standardized TDS – #120 – Voice and SMS qualification form – #123 - International Packet Data Roaming Partner Qualification Form– #124 - International Packet Data Roaming TDS– #132 – SMS Roaming Partner Qualification Form
• Post Implementation Calls– View CDR usage for any errors – Verify trouble process working for outbound/inbound issues– Review any problems that may have arisen– Settlement process in place
• Probes Monitoring Service Levels– Domestic and international
• Testing with Sprint Devices– Sprint International support team in 28 countries worldwide
• Quarterly Quality of Service Meetings– Trouble Ticket Review – Review special projects, such as guaranteed CLI/MWI delivery, Call completion
ratio success, direct access for customer care
Questions?Questions?
Thank YouThank You