cconnecting in the digital age @ cisco roadshow 2017
TRANSCRIPT
© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Cisco Roadshow 2017
Connecting in
the Digital Age
Name: Oren Seliger
Title: IT Theater Leader EMEAR-South
Communications Are Being Disrupted
Source: World Bank, USDA.Gov, CCS Analysis
50 BDevices Connected
by 2020
6.1 BSmartphones
26Connections
Per Human
2.5 TConnectable
Things
How do we harness the value of these new capabilities to
Improve our businesses
And to better humanity
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
About Me!IT Theatre Leader
EMEAR-South
Who do I realy work for?
I am responsible for implementing, supporting, and showcasing Cisco IT in the Southern European
Markets
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
What I Believe…
4
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Cisco Powered
3780 Routers
4697 Switches
7000+ Access Points
36,300 CVO Teleworker Routers
1056 MDS (Multilayer Director Switches)
5 CallManager clusters
17 IPCC sites (IP Contact Centers)
1700+ Telepresence Rooms 5
Global Enterprise
75,000+ Employees
550+ Locations worldwide
16 DC’s +1500 Labs
48.6 B$ Revenues
~56 B$ Cash end of FY16
First CustomerACI /SDN
UCS
Nexus
Spark (IM/Voice/Video)
CUPC , Presence & Mobility
TelePresence
Collaborative tools
Cisco Virtual Office
Cisco Connected Workplace
Cisco Prime Catalogue
MVDC
Mobile Applications
Cisco Security Solutions
Virtualization (CITEIS)
VDC’s (Virtual Data Centers)
Huge Global Enterprise
Unique combination of Cisco solutions
First customer for most DC and UC solutions
Why Cisco and Why Cisco IT ?
© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
DIGITAL Transformation
The Journey to
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
1995 - Today
Voice Over IP (VoIP) is invented
The Communication DIGITAL transformation Journey
March 10, 1876 Alexander Graham Bell invented the telephone
1876 – 1994
The phone didn’t change much
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
The DIGITAL Revolution
2007
The Smartphone is invented
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
The Smartphone is the New PCMarket Collaboration Trends
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
The Current Smartphone has more power than the mainframe of 30 years ago
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
The Data Center Transformation Journey1981-2006
The Personal Computer Generation
2007The Mobile Revolution
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
The History of MobilityCommunications is changing
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
What do you do when you first wake up?
If you’re like 80% of 18-44-
year-olds, the answer is
“check my smartphone.”
Yawn? Hit the snooze button? Go to
the bathroom? Brush your teeth?
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Most Popular Activities on Smartphone?
16
The Most Popular Activities on Smartphones
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Use a phone… but know when to put it away
“When two people are talking, the
mere presence of a phone on a
table between them changes
both what they talk about and
the degree of connection they
feel… “
“…People keep the conversation on
topics where they won’t mind being
interrupted. They don’t feel as
invested in each other. Even
a silent phone
disconnects us.”
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
The Cisco ‘Phones in the Middle @ Lunch’ Game
Here are the rules:1. Everyone puts their phones in the middle of the table.
2. Whoever touches their phone first, pays for everyone's meal.
So, will YOU be paying for lunch?!?
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
increase in amount of information created by 2020
500%of organizations will offer mobility to workers by 2020
90%increase in innovation and creativity with collaboration outside the organization
35%
The Way We Work Has Changed
Agile Teams Work From Anywhere Ecosystem Collaboration
to to to
Individuals At a Corporate Desk Internal Interactions
Social Media Today Frost & Sullivan PGi
By 2019…
Source: Gartner, Cisco Global Cloud Index
… which is enabling us to get our products to market faster
and support our customers better
3x 83% 4 of 5$33B
to $67BGlobal Data
Center Growth
Data Center
Traffic From
the Cloud
Data Center
Workloads Processed
in the Cloud
SaaS
Application
Sales
Data Use and Access Are Being Disrupted
Digitization is enabling us to connect to
any data source from anywhere with any device
© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
DIGITAL DISRUPTION
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Cisco’s Work CultureA Major Driver for Collaborative Solutions
41%
38%
47%
89%
32%
6%
collaborate with people in different time zones
telecommute at least once a week
classified mobile workers, though 43% work
that way
work in a fully remote manner
work in a different location than their manager
of our employees work outside the U.S.
Source: Cisco Work Profile Survey
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
One cannot see
these faces in an
email or when on a
phone call!
Human Expression is shared through video
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Academic studies have scientifically concluded
that only 7% of communication is conveyed by
words!
38% of communication is conveyed by the tone
of your voice
55% of communication comes from body
language.
Body language
55%
Spoken words
7%
Tone of voice38%
Words Are Only 7% of Human Interaction!!Human Expression is shared through video
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Body language
55%
Spoken words
7%
Tone of voice38%
Words Are Only 7% of Human Interaction!!Human Expression is shared through video
93% of your communication is not what your are saying, but how
you are saying it!
WOW!!!
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Video is Critical to a Global EnterpriseSince Words Are Only 7% of Human Interaction
Connect People
Collaboration & Globalization
Humanization & Trust
Accelerate Decisions
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Deliver a single collaboration experiencethat spans all modes of communication
• Calls are no longer “voice” or “video” – they’re “voice and video”• “Phones” deliver voice and video – with wider varieties of “phone” configurations
• Fixed location, Hardware “phones”….. and Telepresence
• Mobile phones – like BYOD devices and Cisco Jabber, Spark and WebEx
DX80 99xxWebExTelePresence Mobile
BYOD
Spark
Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco on CiscoSharing Cisco IT’s Experience
Cisco SparkThe “Everything, Anywhere and Any Device” Collaboration
Cisco Confidential 29© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco on CiscoSharing Cisco IT’s Experience
Introducing the Cisco SmartboardIntroducing the Cisco Spark Board3 in 1 Meeting Room Solution
Present wirelessly from Any Device
Cloud based collaborative Whiteboard… from Any Device
Telepresence simplicity… from Any Device
Cisco Confidential 30© 2013-2014 Cisco and/or its affiliates. All rights reserved.
BUSINESSTRANSFORMATION
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Are IT & the Business on the same page?
The Business wants
new features and capabilities as soon as
possible
IT wants to
keep systems simple, stable, secure, up and
running
New and improved features must be delivered faster, cheaper, and without downtime!
IT must reinvent itself to meet the challenge!!
Cisco Confidential 32© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco on CiscoSharing Cisco IT’s Experience
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Re
The Cisco eStore Vision
3
Entitlement Approvals TaxonomyChargebackReporting
Desktop Apps
Mobile Apps
Desktop HWWeb Apps
Virtual HW
Mobile HW
Access to Storefront from
all OS & Device Types
Pervasive Security(versions, enforcement,
trusted devices)
Personalized, User Friendly
Catalog for all IT Services
Integrated with Enterprise
Service Management
Automated and Seamless
Service Provisioning
Cisco eStore
Cisco Prime
Service Catalog
Cisco Process
Orchestrator
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Curated App & Service Recommendations
eStore for Mobile todayApp Recommendations
in time for GSX!
Due to our strong architectural foundation we can
also do the same in estore.cisco.com
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Things to Consider When Considering the AppApproach User Experience, Portability, and Security
HTML5 / Browser• Data may be stored on device
or vendor cloud store
• Portable to many devices
• Browser experience
HTML5 / Browser
Virtualized• No local data on device
• Highest security
• Translated experience
Virtualized
Native App• Data stored on device
• Highest performance
• Native device experience
Native Application
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Software NetworkDevices
Content Management
Telepresence & Video
Conferencing
Video - Live &On-Demand
Web Conferencing
WebEx Social
Instant Messaging
Email & Calendaring
Web Applications & Accounts
MobileApps
DesktopSoftware
PartnerConnection (Extranet)
Home & RemoteAccess
CorporateNetwork
IP Phones & Voice
Smartphones & Tablets
Printers
Laptops &Desktops
Strategic Innovation &
Product Validation
Database Hosting & ERP
Datacenter Computing
Datacenter Network
CITEIS Application & Web Services
Devices Collaboration Software & Apps NetworkIT Infrastructure &
Platform Services
What we have in the store
TX9000 TX9200
1700+ Immersive Rooms
Immersive
Codec C90
Quick Set SX20
110 Rooms
Custom/Large Video
Rooms
DX80
7k+ Personal Desktops
Desktop Collaboration
DX70
MX200/300
Collaboration Meeting Rooms
600+ Small Rooms
MX G2
MX 800
Jabber and WebEx
125K Spark Clients136K WebEx Accounts
Any Device & Mobility
IP Phone 9971IP Phone
8945
130K IP Phones
Desktop
Video
Video Everywhere - Choice of Experience & Device
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Technology is Only Part of the StoryTo be successful business collaborators we need to focus on all 3 areas
Policy &Process
Technology & Security
Culture & Empowerment
Cisco Confidential 39© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Cisco on CiscoSharing Cisco IT’s Experience
1 BILLION PEOPLEBy 2025
CISCO IS COMMITED TOPOSITIVELY IMPACT
40
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Collaboration Technology to Connect the UnconnectedCisco Refugee First Response Center
The Challenge: Refugees come from many different countries and there is no common language between the medical care givers and the patient
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Collaboration Technology to Connect the UnconnectedCisco TeleHealth Solutions
Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
Helping those with no Phone
44
There are no limitations to Connecting the Unconneced in
the Digital Age…
© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
To Succeed in YOUR Digital Transformation
POSITIVELY IMPACT
HUMANITY
DISRUPTIONis the new norm
REWRITE the rules
LEADERSHIP Buy-in is a must
Redefine Corporate
CULTURE