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© 2015 Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public Cisco Roadshow 2017 Connecting in the Digital Age Name: Oren Seliger Title: IT Theater Leader EMEAR-South

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Page 1: Cconnecting in the digital age @ Cisco Roadshow 2017

© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Cisco Roadshow 2017

Connecting in

the Digital Age

Name: Oren Seliger

Title: IT Theater Leader EMEAR-South

Page 2: Cconnecting in the digital age @ Cisco Roadshow 2017

Communications Are Being Disrupted

Source: World Bank, USDA.Gov, CCS Analysis

50 BDevices Connected

by 2020

6.1 BSmartphones

26Connections

Per Human

2.5 TConnectable

Things

How do we harness the value of these new capabilities to

Improve our businesses

And to better humanity

Page 3: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

About Me!IT Theatre Leader

EMEAR-South

Who do I realy work for?

I am responsible for implementing, supporting, and showcasing Cisco IT in the Southern European

Markets

Page 4: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

What I Believe…

4

Page 5: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Cisco Powered

3780 Routers

4697 Switches

7000+ Access Points

36,300 CVO Teleworker Routers

1056 MDS (Multilayer Director Switches)

5 CallManager clusters

17 IPCC sites (IP Contact Centers)

1700+ Telepresence Rooms 5

Global Enterprise

75,000+ Employees

550+ Locations worldwide

16 DC’s +1500 Labs

48.6 B$ Revenues

~56 B$ Cash end of FY16

First CustomerACI /SDN

UCS

Nexus

Spark (IM/Voice/Video)

CUPC , Presence & Mobility

TelePresence

Collaborative tools

Cisco Virtual Office

Cisco Connected Workplace

Cisco Prime Catalogue

MVDC

Mobile Applications

Cisco Security Solutions

Virtualization (CITEIS)

VDC’s (Virtual Data Centers)

Huge Global Enterprise

Unique combination of Cisco solutions

First customer for most DC and UC solutions

Why Cisco and Why Cisco IT ?

Page 6: Cconnecting in the digital age @ Cisco Roadshow 2017

© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

DIGITAL Transformation

The Journey to

Page 7: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

1995 - Today

Voice Over IP (VoIP) is invented

The Communication DIGITAL transformation Journey

March 10, 1876 Alexander Graham Bell invented the telephone

1876 – 1994

The phone didn’t change much

Page 8: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

The DIGITAL Revolution

2007

The Smartphone is invented

Page 9: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

The Smartphone is the New PCMarket Collaboration Trends

Page 10: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

The Current Smartphone has more power than the mainframe of 30 years ago

Page 11: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

The Data Center Transformation Journey1981-2006

The Personal Computer Generation

2007The Mobile Revolution

Page 12: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

The History of MobilityCommunications is changing

Page 13: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Page 14: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Page 15: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

What do you do when you first wake up?

If you’re like 80% of 18-44-

year-olds, the answer is

“check my smartphone.”

Yawn? Hit the snooze button? Go to

the bathroom? Brush your teeth?

Page 16: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Most Popular Activities on Smartphone?

16

The Most Popular Activities on Smartphones

Page 17: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Use a phone… but know when to put it away

“When two people are talking, the

mere presence of a phone on a

table between them changes

both what they talk about and

the degree of connection they

feel… “

“…People keep the conversation on

topics where they won’t mind being

interrupted. They don’t feel as

invested in each other. Even

a silent phone

disconnects us.”

Page 18: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

The Cisco ‘Phones in the Middle @ Lunch’ Game

Here are the rules:1. Everyone puts their phones in the middle of the table.

2. Whoever touches their phone first, pays for everyone's meal.

So, will YOU be paying for lunch?!?

Page 19: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

increase in amount of information created by 2020

500%of organizations will offer mobility to workers by 2020

90%increase in innovation and creativity with collaboration outside the organization

35%

The Way We Work Has Changed

Agile Teams Work From Anywhere Ecosystem Collaboration

to to to

Individuals At a Corporate Desk Internal Interactions

Social Media Today Frost & Sullivan PGi

Page 20: Cconnecting in the digital age @ Cisco Roadshow 2017

By 2019…

Source: Gartner, Cisco Global Cloud Index

… which is enabling us to get our products to market faster

and support our customers better

3x 83% 4 of 5$33B

to $67BGlobal Data

Center Growth

Data Center

Traffic From

the Cloud

Data Center

Workloads Processed

in the Cloud

SaaS

Application

Sales

Data Use and Access Are Being Disrupted

Digitization is enabling us to connect to

any data source from anywhere with any device

Page 21: Cconnecting in the digital age @ Cisco Roadshow 2017

© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

DIGITAL DISRUPTION

Page 22: Cconnecting in the digital age @ Cisco Roadshow 2017

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Cisco’s Work CultureA Major Driver for Collaborative Solutions

41%

38%

47%

89%

32%

6%

collaborate with people in different time zones

telecommute at least once a week

classified mobile workers, though 43% work

that way

work in a fully remote manner

work in a different location than their manager

of our employees work outside the U.S.

Source: Cisco Work Profile Survey

Page 23: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

One cannot see

these faces in an

email or when on a

phone call!

Human Expression is shared through video

Page 24: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Academic studies have scientifically concluded

that only 7% of communication is conveyed by

words!

38% of communication is conveyed by the tone

of your voice

55% of communication comes from body

language.

Body language

55%

Spoken words

7%

Tone of voice38%

Words Are Only 7% of Human Interaction!!Human Expression is shared through video

Page 25: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Body language

55%

Spoken words

7%

Tone of voice38%

Words Are Only 7% of Human Interaction!!Human Expression is shared through video

93% of your communication is not what your are saying, but how

you are saying it!

WOW!!!

Page 26: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Video is Critical to a Global EnterpriseSince Words Are Only 7% of Human Interaction

Connect People

Collaboration & Globalization

Humanization & Trust

Accelerate Decisions

Page 27: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Deliver a single collaboration experiencethat spans all modes of communication

• Calls are no longer “voice” or “video” – they’re “voice and video”• “Phones” deliver voice and video – with wider varieties of “phone” configurations

• Fixed location, Hardware “phones”….. and Telepresence

• Mobile phones – like BYOD devices and Cisco Jabber, Spark and WebEx

DX80 99xxWebExTelePresence Mobile

BYOD

Spark

Page 28: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco Confidential 28© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco on CiscoSharing Cisco IT’s Experience

Cisco SparkThe “Everything, Anywhere and Any Device” Collaboration

Page 29: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco Confidential 29© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco on CiscoSharing Cisco IT’s Experience

Introducing the Cisco SmartboardIntroducing the Cisco Spark Board3 in 1 Meeting Room Solution

Present wirelessly from Any Device

Cloud based collaborative Whiteboard… from Any Device

Telepresence simplicity… from Any Device

Page 30: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco Confidential 30© 2013-2014 Cisco and/or its affiliates. All rights reserved.

BUSINESSTRANSFORMATION

Page 31: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Are IT & the Business on the same page?

The Business wants

new features and capabilities as soon as

possible

IT wants to

keep systems simple, stable, secure, up and

running

New and improved features must be delivered faster, cheaper, and without downtime!

IT must reinvent itself to meet the challenge!!

Page 32: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco Confidential 32© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco on CiscoSharing Cisco IT’s Experience

Page 33: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Re

The Cisco eStore Vision

3

Entitlement Approvals TaxonomyChargebackReporting

Desktop Apps

Mobile Apps

Desktop HWWeb Apps

Virtual HW

Mobile HW

Access to Storefront from

all OS & Device Types

Pervasive Security(versions, enforcement,

trusted devices)

Personalized, User Friendly

Catalog for all IT Services

Integrated with Enterprise

Service Management

Automated and Seamless

Service Provisioning

Cisco eStore

Cisco Prime

Service Catalog

Cisco Process

Orchestrator

Page 34: Cconnecting in the digital age @ Cisco Roadshow 2017

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Curated App & Service Recommendations

eStore for Mobile todayApp Recommendations

in time for GSX!

Due to our strong architectural foundation we can

also do the same in estore.cisco.com

Page 35: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Things to Consider When Considering the AppApproach User Experience, Portability, and Security

HTML5 / Browser• Data may be stored on device

or vendor cloud store

• Portable to many devices

• Browser experience

HTML5 / Browser

Virtualized• No local data on device

• Highest security

• Translated experience

Virtualized

Native App• Data stored on device

• Highest performance

• Native device experience

Native Application

Page 36: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Software NetworkDevices

Content Management

Telepresence & Video

Conferencing

Video - Live &On-Demand

Web Conferencing

WebEx Social

Instant Messaging

Email & Calendaring

Web Applications & Accounts

MobileApps

DesktopSoftware

PartnerConnection (Extranet)

Home & RemoteAccess

CorporateNetwork

IP Phones & Voice

Smartphones & Tablets

Printers

Laptops &Desktops

Strategic Innovation &

Product Validation

Database Hosting & ERP

Datacenter Computing

Datacenter Network

CITEIS Application & Web Services

Devices Collaboration Software & Apps NetworkIT Infrastructure &

Platform Services

What we have in the store

Page 37: Cconnecting in the digital age @ Cisco Roadshow 2017

TX9000 TX9200

1700+ Immersive Rooms

Immersive

Codec C90

Quick Set SX20

110 Rooms

Custom/Large Video

Rooms

DX80

7k+ Personal Desktops

Desktop Collaboration

DX70

MX200/300

Collaboration Meeting Rooms

600+ Small Rooms

MX G2

MX 800

Jabber and WebEx

125K Spark Clients136K WebEx Accounts

Any Device & Mobility

IP Phone 9971IP Phone

8945

130K IP Phones

Desktop

Video

Video Everywhere - Choice of Experience & Device

Page 38: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Technology is Only Part of the StoryTo be successful business collaborators we need to focus on all 3 areas

Policy &Process

Technology & Security

Culture & Empowerment

Page 39: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco Confidential 39© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco on CiscoSharing Cisco IT’s Experience

1 BILLION PEOPLEBy 2025

CISCO IS COMMITED TOPOSITIVELY IMPACT

Page 40: Cconnecting in the digital age @ Cisco Roadshow 2017

40

Page 41: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Collaboration Technology to Connect the UnconnectedCisco Refugee First Response Center

The Challenge: Refugees come from many different countries and there is no common language between the medical care givers and the patient

Page 42: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Collaboration Technology to Connect the UnconnectedCisco TeleHealth Solutions

Page 43: Cconnecting in the digital age @ Cisco Roadshow 2017

Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Helping those with no Phone

Page 44: Cconnecting in the digital age @ Cisco Roadshow 2017

44

There are no limitations to Connecting the Unconneced in

the Digital Age…

Page 45: Cconnecting in the digital age @ Cisco Roadshow 2017

© 2015 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

To Succeed in YOUR Digital Transformation

POSITIVELY IMPACT

HUMANITY

DISRUPTIONis the new norm

REWRITE the rules

LEADERSHIP Buy-in is a must

Redefine Corporate

CULTURE

Page 46: Cconnecting in the digital age @ Cisco Roadshow 2017