cci brochure

CCI Legal Services Ltd

The CCI Centre

Porthmadog

LL48 6LD

United Kingdom

Tel: +44(0)1766 771907

Fax: +44(0)1766 771840

Email: [email protected]

www.ccilegal.co.uk

Consumer Credit Licence Number: 627305. Data Protection Registration Number: Z5640292 © CCI Legal Ltd · September 2009

CCI DEBT RECOVERY. THE SOLUTION.

Working together to recover corporate debt

CCI is one of the UK’s leading commercial

collection agencies, collecting high and

low value accounts all over the world

across a variety of sectors, including:

Freight

Manufacturing

Tourism

Publishing

Utilities

Construction

Insurance

Healthcare

Education

Leasing

Trade Associations

At CCI we are all too aware of the

difficulties in collecting commercial debt as

well as the dangers of not acting quickly in

an insolvency situation.

Our commercial collectors are

specifically trained. They are able to

resolve complex commercial issues as well

as take the initiative when debtors are

stalling or buying time.

In particular they understand the

importance of escalating the intensity of

the collection process according to the

circumstances of each account.

We also use the full range of litigation

options available to maximum effect. In

short, our aim is to secure payment to you

in advance of other, slower creditors.

Promptness is essential.

In addition to recovering many millions of

pounds from UK debtors, we recover

similar sums from overseas. With partner

offices in over 90 countries employing over

3000 people, CCI provides the complete

solution to all of your credit problems.

To mitigate risk, many of our clients

use CCI as an extension of their own

credit control department; partnership

pays.

CORPORATEDEBTRECOVERY

CCILegal ServicesCutting-edge technology

Experience

CCI Legal is one of the UK’s leading credit

management agencies, providing expert

debt recovery and litigation services to the

public and private sectors for over 20

years.

We act on behalf of a broad range of

clients from SMEs to multi-national

organisations. We include banks, public

utilities and government agencies amongst

our clients.

Results

Our experience and network of

international offices leads to us being

recognised as one of the most successful

debt recovery agencies both internationally

and in the UK.

We offer a bespoke service tailored to

clients’ individual needs. This flexible

approach, coupled with a specialist team

of collectors and negotiators, working a

two shift system from 8.30am to 9pm,

ensures the highest possible recovery

ratios.

Competitive rates

Our rates are highly competitive and we

operate on a ‘no win-no fee’ basis. There

are no set-up fees and no hidden charges.

The CCI Centre

3000 peopleover 90 countriestotal global coverage

Offices around the world

Distance or language need not be barriers

to recovering monies from overseas. CCI

is part of the GCS Group and has partner

offices in over 90 countries. We have the

ability to trace, collect and litigate all over

the world.

CCI holds the European Directorship of

the GCS Group.

Working across time zones

We also have multi-lingual facilities at our

UK headquarters. Our collectors work in

shifts allowing us to act seamlessly across

international time zones; a huge

advantage.

Local knowledge

There are more than 100 separate

jurisdictions operating across the globe.

Furthermore, there are divergent

regulations covering practices for

consumer and corporate recoveries. In

consequence, there is no substitute for

the local knowledge that CCI can provide.

We ensure that you recover monies owed

to you promptly and cost-effectively.

No win, no fee

All overseas recovery costs are charged

on a ‘no win-no fee’ basis. Costs vary

region by region. There are no set up

charges whatsoever.

ArgentinaAustraliaAustriaBahrainBangladeshBelgiumBermudaBosniaBotswanaBrazilBulgariaBurmaCambodiaCanadaCaribbeanChileChinaColombiaCroatiaCyprusCzech RepublicDenmarkDominicanRepublicEgypt

El SalvadorEstoniaFijiFinlandFranceGermanyGhanaGreeceGuamHong KongIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJapanJordanKazakhstanKenyaKorea (South)KuwaitLaosLebanon

LithuaniaMacedoniaMalawiMalaysiaMaltaMauritiusMexicoMonacoNetherlandsNew ZealandNigeriaNorwayOmanPakistanPanamaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussian FederationSaudi ArabiaSerbiaSingapore

SloveniaSouth AfricaSpainSri LankaSudanSwedenSwitzerlandSyriaTaiwanTanzaniaThailandTrinidad andTobagoTunisiaTurkeyUgandaUkraineUnited ArabEmiratesUnited KingdomUSAVenezuelaYemenZambia

CCI INTERNATIONALDEBT RECOVERY

Asset Recovery- maximise recovery- minimise loss

Flexible Solutions

Our solutions are designed to both

maximise recoveries and mitigate loss.

Wherever possible we will work with your

clients to find a solution which preserves

your revenue stream. However, once all

options are exhausted we have the

resources and expertise to handle the

asset recovery and disposal.

Asset recovery

We use our experience to realise the

maximum value of the asset. Identified

goods will be recovered and remarketed

promptly and efficiently.

Arrears Collections

We combine asset recovery with debt

collection. We have been collecting

commercial debt for 25 years and

understand the strategies involved.

Our collectors are all highly trained and

skilled negotiators who will preserve the

relationship if at all possible.

CCI ASSETRECOVERY

Insolvency Practitionersand CCI - a true partnership

Because we understand the pressures

faced by Insolvency Practitioners we have

developed a range of services specifically

designed to help. Those services ensure

that the maximum funds are available in

the quickest possible time, enabling the IP

to wind up the affairs as efficiently as

possible.

Briefly, those services are as follows:

Collecting the records from the

business premises and delivering them

to your office.

Analysing the debt ledger and ensuring

that everything collectable is identified

and collected quickly.

Identifying, locating and seizing assets

which are not on the premises.

Disposing of large or difficult assets not

easily saleable

Collecting outstanding sums from

overseas.

Litigating against debtors refusing to

pay

Ensuring finality by obtaining

purchasers for the outstanding debt

ledger

CCI INSOLVENCY

Consumer debt

Every year billions of pounds worth of

consumer debt is written off by UK

companies. CCI has spent over twenty

years specialising in the collection of

consumer debt. We have a level of insight

and expertise unequalled by others.

Sophisticated strategies

During that time we have developed

sophisticated strategies and state-of-the-

art telecommunication systems designed

to mitigate your losses. Our emphasis on

technology and training ensures maximum

collections at highly competitive prices.

Intelligent solutions

Consumer debt recovery can be complex

and challenging. However CCI’s team of

experienced and motivated collectors

employ intelligent proactive solutions in

order to secure successful outcomes.

Guaranteed Compliance

CCI work closely with all of the regulatory

bodies to ensure our processes are fully

compliant. Our data-handling systems are

fully secure.

Two shift system

Our double shift system means that we

have professional collectors available to

secure payment outside normal office

hours, including evenings and weekends.

Discounts

To discuss high volume or high value debt,

or for an international quotation, please

call our sales team on:

01766 771907 or

email: [email protected]

Consumer debt recoveryNo win - no fee!...and guaranteed compliance

CCI CONSUMER DEBT RECOVERY

Twenty first centurytracing technology

Tracing

CCI has invested heavily in the tools

needed to trace your debtors. Our trace

agents are some of the most experienced

in the business. They are all equipped with

the latest technology necessary to ensure

the highest quality results.

Speed

Recognising that some accounts must

take priority over others, our systems are

flexible and are capable of extremely fast

turnaround times - six hours if necessary.

The Law

These days it is not enough to be able to

trace the debtor - you need to be able to

establish that you have done so legally

and ethically. CCI is acutely aware that we

are acting in your name. We always act

within the permissible legal and ethical

boundaries. Cutting corners never pays.

Recovery

Once the debtor has been traced, the

account is transferred to our collections

department. Our standard recovery

procedures are then applied.

Prices

Our trace and collect charges are

negotiable. However there are discounts

available for volume and value. Please call

us to discuss your needs.

CCI TRACEAND COLLECTSERVICE

CCILITIGATIONSERVICE

The litigation maze - from issue to enforcementLitigation cycle

CCI Legal can manage the whole litigation

cycle on your behalf, from issue to

enforcement. In conjunction with our

solicitors, we will seek Judgments,

bankruptcy orders, warrants of execution,

charges on properties, third party debt

orders etc, etc...all with the benefit of full

professional indemnity insurance.

Immediate action

Within twenty-four hours of your

instructing us to initiate legal proceedings,

CCI’s team will issue a Court claim. Acting

swiftly will help you maintain a high profile

for your debt. We always prioritise your

claim.

Judgment

If no defence or counter claim is entered,

our solicitors apply for Judgment on the

fourteenth day after legal proceedings

have been issued. Thereafter, the Court

will serve your debtor with an order to pay

the debt (and all relevant costs and

interest).

Enforcement

Where necessary, we use the Courts to

enforce Judgments. We deploy our

experience and skill to ensure that the

most cost-effective measures are

employed. In the event that an action is

defended or ignored, it is reassuring to

know that you have the support of our

qualified legal team.

Communication

Even after legal proceedings have

commenced, CCI will continue to maintain

a regular and positive dialogue with your

debtor. We do not allow claims to be

ignored. Our experience has shown that

continued personal contact stimulates a

higher recovery ratio. In fact, our

recovery ratios exceed the national

average by a substantial margin.

Competitive rates

In addition to our own legal department,

our position in the marketplace has

enabled us to negotiate highly competitive

rates for specialist lawyers.

Assuming your claim is valid and the

debtor pays, the costs involved in the

litigation cycle are minimal.

How to avoid thepredatorsCCI Legal has developed a range of

credit management services designed

to protect your business.

Credit checks

CCI provides corporate and consumer

credit referencing services to help you

make informed decisions. Comprehensive

checks are immediately available.

Our advice is to never open an

account and never trade with any

third party without employing our

services. Caution pays.

Auditing terms and conditions

An experienced commercial lawyer will

undertake a thorough review of your

business terms. He will amend, update

and redraft as appropriate to ensure that

they comply with current legislation and

general trading practices. Improving your

terms will help you protect your business

against the risk of bad debt. Charges are

from £200.

Staff training

All too frequently the reason an account

cannot be collected is that something has

been overlooked at the point of sale or

collection techniques are out of date. CCI

offers comprehensive training courses for

sales and collection teams. Discounted

rates are negotiable for staff training on

client or CCI premises.

CCI DEBTPREVENTIONSERVICE

Account Management- instant accessPersonal Account Manager

Each client is allocated a personal account

manager to oversee the collection

process. To keep you up-to-date with the

status of your accounts, we have

sophisticated systems in place that allow

you to access ‘live’ account information

on the internet (via a secure password

protected site).

Access your data from your own

office.

Progress reports

Alternatively, your personal account

manager will be happy to email or fax

regular reports if that is more convenient.

At the conclusion of every case, clients

receive a complete report detailing its

history. Every letter, telephone call and

query is recorded in graphic detail.

Transparency

It is important to us that our clients know

and understand what we are doing on

their behalf. We are always available to

discuss case management and collection

tactics.

Refer a debtDebt referral

Refering debts to CCI could not be easier.

Simply provide us with the following

information via email, fax or post and we

will start the recovery process the same

day.

Please supply:

Your name, company name, address,

telephone, fax and email

Invoice dates and invoice numbers

Invoice values, debtor name (full legal

title), address and contact details

Contact details:


Fax: 01766 771840

Post: Referrals,


The CCI Centre

Porthmadog LL48 6LD

More information:

For more information about CCI’s services

and for all general enquiries, please

telephone us on

01766 771907,

or email: [email protected]

Or refer online at www.ccilegal.co.uk/referadebt.php

CCIACCOUNTMANAGEMENT

Useful NumbersMain Number: +44(0)1766 771907

Accounts: +44(0)1766 771903

Litigation: +44(0)1766 771900

Customer Care: +44(0)1766 771666


Website: www.ccilegal.co.uk


The CCI Centre

Porthmadog

LL48 6LD

United Kingdom

Tel: +44(0)1766 771907

Fax: +44(0)1766 771840


www.ccilegal.co.uk

Consumer Credit Licence Number: 627305. Data Protection Registration Number: Z5640292 © CCI Legal Ltd · September 2009

CCI DEBT RECOVERY. THE SOLUTION.

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