International Business & Technical Consultants, Inc. Knowledge. Performance. Impact.

Promoting Knowledge Management and Outreach

Leading Monitoring, Evaluation and Learning

Delivering Technical Assistance and Building Capacity

Enhancing Aid Effectiveness and Sustainability

Crisis, Conflict and Governance Practice

CORPORATE FACT SHEET Incorporation Date 1987 Number of Projects (Total) 185+ Number of Countries Supported (Total)

100+

Clients ADB, AfDB, EBRD, IDB, MCC, Peace Corps, UN, USAID, US DOS, US DOD, WB

IBTCI has Successfully led

17 Mission-wide and whole-of-government

M&E programs worldwide including DRC, Iraq, Kenya,

Somalia and Yemen.

Globally, IBTCI has carried out more than 70 evaluations

across all sectors since 2011 including over 20 in

Africa

ABOUT IBTCI

IBTCI has carried out

impact evaluations for different clients in DRC,

El Salvador, Mexico, Mozambique, and

Rwanda.

IBTCI has worked in more than 100 countries (light

green on map), and has offered M&E services in

over 30 (dark green on map)

IBTCI is focused on meeting the development assistance needs of countries by offering exceptional functional expertise, regional experience, and a commitment to excellence. Our services include:

Monitoring, Evaluation & Learning Capacity Building & Training Knowledge Management, Communication, & Outreach

Primary Sectors: - Agriculture & Food Security - Economic Growth & Growth - Education, - Environment & Climate Change - Democracy, Human Rights & Governance - Global Health - Working in Crisis & Conflict

CORE VALUES Integrity - Committed to integrity and honesty in our work and

in our interactions with business partners and clients. Professionalism - Motivated by the conviction that the quality

of our work and the way we conduct business is a reflection not only of our company, but of our character as individuals.

Respect - Respect and dignity permeate our relationships and interactions with all clients and colleagues.

Flexibility - Established processes and clear lines of responsibility allow us to meet client needs as situations and contexts change.

Collegial - We encourage input from all of our staff and ensure a collegial work environment.

CONTRACT VEHICLES

IBTCI has a long history of managing Indefinite Quantity Contracts (IQC) and Indefinite Delivery/Indefinite Quantity (IDIQ) Contracts.

Current mechanisms include:

USAID Monitoring and Evaluation IDIQ USAID Human & Institutional Capacity Development IDIQ USAID YouthPower Evidence and Evaluation IDIQ USAID Advancing Basic Education IDIQ USAID Advancing the Agenda for Gender Equality IDIQ

(partner) USAID DRG Learning, Evaluation and Research (partner) US Department of State Evaluation Services IDIQ (partner) General Services Administration – Management Organizational

& Business Improvement Services (MOBIS) Schedule One Acquisition Solution for Integrated Services – Small

Business (OASIS SB) Schedule

KNOWLEDGE MANAGEMENT, COMMUNICATIONS & OUTREACH

We have led the design of several web-based knowledge management and performance reporting systems for USAID which create an environment where clients, partnering organizations and local governments have access to data to inform management and program decisions. These systems utilize tailored, efficient workflow processes to capture detailed program data, enabling users to track financial information, conduct data quality assessments, remotely monitor field activities, and generate fully customizable reports in various user-friendly formats. To provide greater ownership of data and results, we regularly have key stakeholders in our programs participate in outreach activities. Outreach occurs at the community, national and international levels and include: media coverage; press releases; research summary documents; flyers, posters, brochures and research briefs; policy briefs; community agency publications, websites and list-servers; seminars or conferences and community meetings; and, publishable reports and articles for peer-review journals.

Evaluations and Assessments

Capacity Building and

Learning

SurveysMonitoring and

Verification Services

Communications and Outreach

Knowledge Management

In addition to providing M&E assistance, our Somalia team documented and disseminated success stories and survey results on behalf of USAID/East Africa and Implementing Partners, and provided training to third party monitoring organizations located throughout the country to build their capacities in interviewing and photography. This photo captures IBTCI’s Communications Specialist interviewing stakeholders of a USAID agriculture project in Borama, Somaliland while shooting a documentary capturing the impact of the project.

Mission-wide M&E Activities

SERVICES

MONITORING, EVALUATION & LEARNING

IBTCI has cultivated a solid reputation for providing and managing responsive technical services and support to clients through large, multi-year, multi-sector mission-wide or regional portfolio-wide MEL contracts in complex environments including in Bangladesh, DRC, East Africa, Georgia, Iraq, Russia, Somalia, West Africa and Yemen. In our MEL support contracts, IBTCI has successfully designed M&E and learning systems for each of these clients among others, at the same time carrying out monitoring support services to the clients and implementing partners (IPs) and conducting evaluations across all sectors. These M&E support systems have routinely included the design and/or review of Performance Monitoring Plans; the review of and technical advice to IPs of their Performance Monitoring and Evaluation Plans; the assessment of data quality, both at the Mission and activity levels; the site monitoring and verification of IP reporting; conducting of baseline surveys; carrying out (cross) sectoral assessments; and methodological design and implementation of performance and impact evaluations. Throughout its M&E work, IBTCI also provides learning support, often working closely with IPs.

CAPACITY BUILDING & TRAINING

IBTCI holds USAID’s Human and Institutional Capacity Building (HICD) IDIQ and previously MCC’s Capacity Building Assessment, Training and Development IDIQ. In many of our programs, using state of the art technologies and methodologies, our teams often lead both regular, formal trainings, as well as hands-on, ad hoc technical assistance to national counterparts, IPs, local partners and local institutions. We also work closely with local partners to improve their data collection and analytical techniques to achieve high-impact partnerships and promote sustainable development.

COUNTRIES Afghanistan, Angola, Central African Republic, Chad, DR Congo, Ethiopia, Guinea, Haiti, Iraq, Jordan, Kenya, Liberia, Mali, Mexico, Mozambique, Niger, Pakistan, Russia, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Turkey, Uganda, Yemen, Zambia.

IBTCI’s Crisis, Conflict and Governance (CCG) Practice supports international donors, their staff, and implementing partners with activities focusing on discreet third-party monitoring of humanitarian and emergency response service delivery, program performance and impact evaluations, site monitoring and observation, fiduciary risk and diversion monitoring, community-based conflict and post-conflict evaluation and learning tools, resilience monitoring, remote monitoring, and atmospherics reporting.

IBTCI has conducted a variety of performance and impact evaluations, needs assessments, monitoring and verification activities in the most fragile and conflict affected states in the world. It does so with discretion, a strict adherence to ‘do no harm’ protocols, and a strong ethos balancing integrity with a responsibility to protect. The practice has supported efforts for USAID, USAID/DCHA/OFDA, USAID/DCHA/FFP, DfID, the US Department of State, and the US Department of Defense.

Impassable roads in the dense forests of CAR render IBTCI A grandmother with her orphaned grandchild as a result of LRA data collection challenging, IBTCI C-LRA Evaluation Report sexual violence in Bangadi, DRC, IBTCI C-LRA Evaluation Report

IBTCI Crisis, Conflict and Governance Practice

COLLECTION METHODS Key Informant Interviews Focus Group Discussions Household Surveys Site Observation Surveys Client Exit Interviews / Surveys Knowledge, Attitudes and Practices (KAP) Surveys Mini-Surveys Online Surveys Data Verification and Quality Assessments Document Desk Review Most Significant Change Outcome Mapping Secondary Data Analysis of Programmatic Data Gender Analysis Data Verification and Interpretation Workshops

STRATEGIC FOCUS AREAS Complexity Aware Monitoring Adaptive Management Third-party monitoring and verification in fragile and

conflict affected states Measuring and monitoring resilience mechanisms and

‘triggers’ in climate-affected communities Hybrid analyses, e.g., the impact of WASH activities on

SBGV and protection sectors; the impact of infection disease outbreaks on community or regional social stability

Innovation and Data Collection: remote sensing, mobile field collection, transient mobile survey collection, crowd sourcing, LiDAR, atmospherics, SMS messaging, predictive analytics

Developing and implementing realistic peacebuilding and governance metrics and indicators for clients

Measuring the cross-sector outcomes and impacts of conflict mitigation, confidence-building, and peacebuilding activities

Organizational learning - Ensuring there is a robust linkage between observed program outcomes and the organizational learning to emerge based on those outcomes

Professional Development and Management Support: Human and Institutional Capacity Development (HICD), Capacity Building, Retreat Facilitation

PORTFOLIO HIGHLIGHTS USAID/Democratic Republic of Congo Monitoring, Evaluation, and Coordination (MECC) (2016-2021)

MECC provides M&E and learning support to two innovative USAID/DRC initiatives: the cross-cutting Country Development Cooperation Strategy (CDCS) and a comprehensive education program jointly funded by USAID and DFID. Component 1 of MECC supports the CDCS, which focuses on building the institutional capacity of government, civil society, and private institutions in order to achieve sustainable development outcomes. Component 2 supports M&E and coordination of the USAID and DFID-funded education program, and comprises four activities: improving access to and quality of education (Activity 1); governance and accountability (Activity 2); evidence-based learning for donors, civil society, and the Government of DRC (Activity 3); and reducing the number of out- of-school children in DRC (Activity 4). As the implementer of Activity 3, IBTCI’s MECC provides independent evaluation, coordination and data collection services to the other three activities. Under Components 1 and 2, MECC services include performance monitoring, support to the Mission’s Learning Agenda, regional coordination among stakeholders at the provincial level, and M&E capacity building for Mission staff, IPs, and other relevant stakeholders. MECC services under Component 2 also include the design and implementation of impact and performance evaluations. Since its launch in January 2016, MECC has supported the Mission in the finalization of the CDCS Performance Management Plan and helped USAID with outreach to and collaboration with government, civil society, and other stakeholders in the provinces by fielding staff in key development corridors and areas of transition. Yemen Monitoring and Evaluation Project (YMEP) (2010-2015)

IBTCI provided a full range of monitoring and evaluation services to the USAID/Yemen portfolio, as well as providing knowledge management, capacity building and communication services in order to improve project performance reporting. IBTCI’s YMEP provided technical guidance to USAID and implementing partners to improve theories of change, log frames and the tracking and reporting of results. In particular, IBTCI developed a unique Performance Management Plan (PMP) to measure against USAID’s stabilization strategy for Yemen, and conducted workshops with and provided individual assistance to implementing partners in PMP development. IBTCI assisted USAID/Yemen in centralizing and standardizing data collection to allow for analysis of trends through the development of a web-based information Clearinghouse (CH) that was used to analyze quantitative and qualitative data in relation to the overall Mission and implementing partner PMPs. IBTCI also supported USAID/Yemen in its communications and outreach efforts, developing an Information Dissemination and Public Education Plan (IDPEP) for USAID/Yemen, fielding a Communications Officer to support USAID results dissemination efforts and coordinating the Communications Working Group with USAID’s implementing partners. YMEP included a TPM component to carry out several third party monitoring/reporting verifications of education activities related to skills trainings, small infrastructure and materials development.

Key Informant Interview, Somalia

Focus Group Discussion, Somalia

Yemen Monitoring & Evaluation Project II (YMEP II) (2015-present)

Under the Yemen Monitoring & Evaluation Project II (YMEP II), IBTCI is contracted to provide USAID/Yemen M&E and engineering/construction quality assurance (QA) support, and project implementation oversight and analysis to enable and enhance USAID’s performance management in Yemen. Given the current conflict in Yemen and suspension of USAID activities, IBTCI is currently operating under a modified scope of work, with an emphasis on providing USAID’s Bureau for the Middle East with support through data collection, analysis and reporting to provide current information that may shape and inform future programming. In particular, IBTCI is working to provide regular reports capturing the impact of the current conflict on service delivery, conducting assessments to inform post-conflict program interventions targeting youth, and periodically assessing and validating the 2014-2016 Country Development Cooperation Strategy (CDCS) to allow for data-driven decision-making for programming or re-programming funding in a post-conflict environment.

Women celebrate during a Community Dialogue Event in Hodan, Mogadishu. Photo: Alinur Hassan, IOM. USAID Evaluating and Learning from USAID/KEA Conflict Management Activities (2014-2019) IBTCI holds the USAID Evaluating and Learning from USAID/KEA Conflict Management Activities contract (2014-2019), serving as the learning and evaluation partner for USAID Kenya and East Africa (USAID/KEA), in data collection, verification, evaluation and learning. The emphasis of the contract has been in supporting a regional peace-building activity, PEACE III, implemented by Pact and Mercy Corps in the border areas of Kenya, Uganda, South Sudan, Somalia and Ethiopia. Under this contract, IBTCI has conducted a baseline assessment of the multi-year PEACE III project involving a household survey, key informant interviews and focus group discussions and will also conduct the project’s endline assessment. IBTCI has worked with Pact and Mercy Corps to incorporate baseline findings into program implementation, facilitated stock-taking and reflection events in light of shifting conflict contexts and programming priorities, and facilitated revision and validation of theories of change. IBTCI is currently working to design an assessment on climate change in one of the target regions of PEACE III, to better determine the relationship between climate change, conflict and peacebuilding, in order to inform PEACE.

USAID OFDA Evaluation of the OFDA Response to the Ebola Virus Disease (2016-present) The purpose of this USAID project is to evaluate the relevance, coordination, timeliness, and effectiveness of its response to the Ebola Virus Disease (EVD) outbreak in West Africa. The aim of this evaluation is to improve the United States Government’s (USG) understanding of the performance of its response to the EVD outbreak in Guinea, Liberia and Sierra Leone. The evaluation will provide information for future USG large-scale public health responses to infectious disease outbreaks. The evaluation will help identify the role that OFDA should play within large-scale public health responses. The evaluation will focus on the EVD responses in Liberia, Guinea and Sierra Leone, from 2014-2016.

PORTFOLIO HIGHLIGHTS The Somalia Program Support Services (SPSS)

Indefinite Delivery Indefinite Quantity (IDIQ) Contract (2014-2019) The Somalia Program Support Services (SPSS) is a five-year Indefinite Delivery Indefinite Quantity (IDIQ) contract whose primary goal is to provide ongoing monitoring, verification and evaluation support to the USAID/Kenya and East Africa/Somalia Office (USAID/Somalia). SPSS delivers timely qualitative and quantitative data that assists USAID in meeting the agency’s short, medium, and long term monitoring and evaluation objectives in Somalia. Since the contract was awarded in August 2014, SPSS has completed a total of 11 task orders, including: two years of monitoring, verification and reporting across a total of 455 USAID implementing partner activity sites in all regions of Somalia using third party monitoring; supporting the USAID/Somalia Office in developing a three-year strategy to guide programming of USAID-implemented assistance in Somalia; completing two data quality assessments; conducting a baseline study of the Somali Youth Learners Initiative (SYLI); conducting a final performance evaluation of the Partnership for Economic Growth (PEG) program to learn lessons about conducting agriculture and livestock focused economic growth activities in South Central Somalia that can be used by USAID in future economic growth programming; and conducting a final performance evaluation of the Transition Initiatives for Stabilization (TIS) program evaluating the extent to which USAID’s stabilization activities in Somalia have achieved their goal. There are currently four ongoing task orders, including a data quality assessment of over 100 indictors from six implementing partners, a baseline study of the Strengthening Somali Governance (SSG) program, and a baseline/ endline assessment of the Transition Initiatives for Stabilization Plus (TIS+) program. In addition, SPSS provides ongoing logistical and administrative services and performance management support to the Somalia Office by reviewing and advising implementing partners on their Activity Monitoring and Evaluation Plans and reviewing and updating USAID’s Performance Management Plan annually, as requested. Through these efforts, SPSS programming incorporates an innovative and rigorous focus on contributing to the increased effectiveness of donor-funded activities throughout Somalia by promoting greater transparency, accountability, and dissemination of best practices and information sharing across programs, partners and regions.

Jubba Secondary School, Kismayo Region, Federal Government of Somalia, September 2015.

Robert Grossman-Vermaas Principal, Crisis, Conflict, and Governance Practice rgrossman@ibtci.com Business Development Unit bdteam@ibtci.com 8618 Westwood Center Dr. #400 1612 K Street NW Suite 704 PH: 703-749-0100 Vienna, VA, USA 22182 Washington, D.C., USA 20006 FX: 703-749-0110

International Business & Technical Consultants, Inc. www.ibtci.com