CBL8-O1

OFMPC Monitoring 2 August 11, 2009

CBL8-O2

AgreementsAgreement Point Person Deadline

1. DQ Task Force Sir Allan July 29 (Wednesday)

2. Four Saturdays of Past Due Collection (“LABAN”) August 8, 15, 22, 29

Sir Jerick Wednesday after collection

3. Simulation of LLP and LLR Sir Dodong For finalization

4. Loan Prioritization Branch Managers-Sir Biboy-Sir Dodong-Sir Sammy Boy

July 31 (Friday)

5. Weekly Submission of PAR reporta. Branch levelb. Consolidated

Branch ManagersSir Dodong

Every Monday

6. Monthly FS submissiona. Branch levelb. Consolidated

Sir Dodong Every 8th day of the month

7. 5th Saturday of client interview on DQ reasons and solutions (September 5)

Sir Dodong September 9 (Wednesday)

CBL8-O3

DQ Champion Team

NAME POSITION

Julieto D. Cuervo Past Due Officer/DQ Champion

Vilma Rosario D. Halton HR

Eduardo C. Dano General Bookkeeper

Alicia C. Tumagan General Cashier/Fund Custodian

Edwin Cornelio E. Omega Branch Manager-Tabango

Sammy Boy Mendoza Branch Manager-San Isidro

Leonides I. Ocubillo Branch manager-Villaba

Jesus I. Galicia Account Officer Tabango Branch

Ma. Carla C. Barda Cashier San Isidro

Maricel B. Dumos Bookkeeper-Villaba

CBL8-O4

CBL and CBS Monitoring

• 20 AOs from the Main Branch (11), Villaba (6) and San Isidro (3) submitted the assignments.

• Only the AOs from Villaba submitted color-coded bookkeeping system forms.

• Only the Main Branch submitted client rating forms.• Most AOs were not able to submit the total number

of forms required.• There were new AOs hired handling new clients.• There were AOs reassigned to handle clients in

other branches.

CBL8-O5

Character and Capacity Based Lending

Loan Application Form• AO used edited loan application form for new borrowers

which does not include surname, given name, middle initial, address, center name, years in the community, number of household members, number of children in school, and number of school-aged children not in school.

• Common items left unanswered were the center name, savings, organization, date of application, CDO name/sign, loan amount approved, date approved

• Name of client is included in household members with source of income.

CBL8-O6

Character and Capacity Based Lending

• “Fair,” “stable,” “growing” were among the vague descriptions of business growth and market conditions.

• Instruction to encircle or mark “yes” or “no” items were not encircled or marked.

• Some items were left blank instead of answering “n/a” if the item is not applicable or irrelevant.

• The proper way of erasing data was not observed.• There was no probing on some answers, i.e., reason

why the receipt was not shown, or kind of business of household members listed as businessman by occupation.

CBL8-O7

Character and Capacity-Based Lending

Client Rating System

CBL8-O8

Character and Capacity Based Lending

Credit and Background Investigation• Name and position of the barangay official and the date of

interview were not indicated. • There was no useful information recorded on the

supplier/creditor interview. AO answered “none” in all items except for the date of interview.

• AO did not follow instruction to interview a barangay official on the second part of the CI/BI. A non-barangay official was interviewed as character reference.

• “Good” were among the vague answers in the assessment of character.

• The character reference answered “yes” on the item asking if applicant is reliable or unreliable.

CBL8-O9

Character and Capacity-Based Lending

Cashflow• The conversion used was not encircled.• The computation of income and expenses was

not completed.• There were errors in computations.• Some items were missed such as raw materials

used and other expenses related to the business.• Computation of debt capacity analysis was not

completed.

CBL8-O11

Color-Coded Bookkeeping

Subsidiary Ledger• The date of release and maturity date

were not included in the subsidiary ledger form as well as the penalty, tapal and service charge columns.

• The balance forwarded should be written on the first row below the date and not on the same cell.

CBL8-O12

Color-Coded Bookkeeping

• AOs entered “yes” on items with prompt payments and entered “N” on items with delayed payments.

• The most recent transactions have no delayed/missed entries and no AO signature per transaction.

• There were out-of-place entries or markings on the delayed/missed and signature columns. 

CBL8-O13

Color-Coded Bookkeeping

PAR Report• Some items were left blank instead of

entering “0” or “-” to indicate none

Outreach Report• Client loans entered are ongoing instead

of completed loan cycles.

CBL8-O14

Color-Coded Bookkeeping

Repayment Behaviour Tracking System• Client loans entered are ongoing instead

of completed loan cycles.