catastrophe claim fundamentals - the institutes

PROFESSIONAL DEVELOPMENT Being ready to respond to natural disasters is a necessity in the property-casualty industry. With the flexibility to learn through a self-study online course or printed studybook option, Catastrophe Claim Fundamentals provides the relevant, practical information needed for accurate, timely, and efficient claim handling in response to catastrophic circumstances. The Institutes, in collaboration with the American Insurance Association (AIA), developed this course so that individuals in the industry could be “at the ready” to assist insureds at the first sign of a loss. Catastrophe Claim Fundamentals After completing Catastrophe Claim Fundamentals you will be able to: ■ ■ Scope losses for catastrophic events ■ ■ Investigate and document claim activities according to the claim handling process ■ ■ Determine the cause of loss investigation, how damages are determined, and the process of subrogation for property damage claims ■ ■ Interpret the physical environment and the loss adjustment environment created by a catastrophe ■ ■ Establish appropriate rapport with others involved in the claim process Catastrophe Claim Fundamentals topics include: ■ ■ Steps in the loss adjustment process ■ ■ Investigating and documenting claim activities ■ ■ Fraud detection and investigation ■ ■ Catastrophes: physical environment and loss adjustment environment ■ ■ Gross area estimating and net area estimating We recommend Catastrophe Claim Fundamentals for: ■ ■ Claims support staff and non-claims insurer staff who might need to scope losses following a natural disaster ■ ■ Individuals with construction experience who might be called upon to assist insurers following a major loss ■ ■ Insurance and claims professionals that need a better understanding of the catastrophe claims process Be prepared—order the Catastrophe Claim Fundamentals course today! Visit www.TheInstitutes.org/CCF or call Customer Service at (800) 644-2101. CCF_FL1070_1012 720 Providence Road, Suite 100 | Malvern, PA 19355 (800) 644-2101 | [email protected] www.TheInstitutes.org Join the Conversation Share knowledge and information with other claims professionals around the world. Join The Institutes online community at: community.TheInstitutes.org. Also join us on Associate in Claims (AIC) Looking to enhance your claims knowledge? Earn the Associate in Claims (AIC) designation. To help you gain even more relevant and practical knowledge, you can select from several specialty claims tracks. Available AIC Tracks: ■ ■ Property ■ ■ Multi-Line Adjuster ■ ■ Liability Claims ■ ■ Personal Auto ■ ■ Workers Compensation Visit www.TheInstitutes.org/AIC to learn more!

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Page 1: Catastrophe Claim Fundamentals - The Institutes

Professional

DeveloPment

Being ready to respond to natural disasters is a necessity in the property-casualty industry. With the flexibility to learn through a self-study online course or printed studybook option, Catastrophe Claim fundamentals provides the relevant, practical information needed for accurate, timely, and efficient claim handling in response to catastrophic circumstances. the institutes, in collaboration with the american insurance association (aia), developed this course so that individuals in the industry could be “at the ready” to assist insureds at the first sign of a loss.

Catastrophe Claim Fundamentals

After completing Catastrophe Claim Fundamentals you will be able to:

■■ scope losses for catastrophic events■■ investigate and document claim activities according to the claim handling process ■■ Determine the cause of loss investigation, how damages are determined, and the

process of subrogation for property damage claims■■ interpret the physical environment and the loss adjustment environment created by

a catastrophe ■■ establish appropriate rapport with others involved in the claim process

Catastrophe Claim Fundamentals topics include:■■ steps in the loss adjustment process ■■ investigating and documenting claim activities ■■ fraud detection and investigation ■■ Catastrophes: physical environment and loss adjustment environment ■■ Gross area estimating and net area estimating

We recommend Catastrophe Claim Fundamentals for:■■ Claims support staff and non-claims insurer staff who might need to scope losses

following a natural disaster■■ individuals with construction experience who might be called upon to assist insurers

following a major loss■■ insurance and claims professionals that need a better understanding of the

catastrophe claims process

Be prepared—order the Catastrophe Claim Fundamentals course today! visit www.theinstitutes.org/CCf or call Customer service at (800) 644-2101.

CCF_FL1070_1012

720 Providence road, suite 100 | malvern, Pa 19355 (800) 644-2101 | [email protected]

Join the Conversation

Share knowledge and information with other claims professionals around the world.

Join The Institutes online community at: community.TheInstitutes.org.

Also join us on

Associate in Claims (AIC)

looking to enhance your claims knowledge? earn the associate in Claims (aiC) designation. to help you gain even more relevant and practical knowledge, you can select from several specialty claims tracks.

available aiC tracks:

■■ Property■■ multi-line adjuster■■ liability Claims■■ Personal auto■■ Workers Compensation

visit www.theinstitutes.org/aiC to learn more!

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