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Page 1: Catalogue Oe v3

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OPERATIONAL EXCELLENCE

& MAINTENANCE

ACADEMY

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Dear Colleagues We are very pleased to present you the Operational and Maintenance Excellence Academy training catalogue. Please note that this is a very first version and due to time constraint we have included only the quick-win we have identified and can be ready for roll out in Q3/Q4 2015 or early 2016. A complete version of the catalogue will be ready soon. This document will be useful for the preparation of the personal development plan for you and your team. This discussion will take place during the annual and mid-year review with your N+1 or N-1. Feel free to contact a GMN member or Laurence Lamm for further information. If you have other topics or training material which can be useful, feel free to inform us. Enjoy reading it and using it! Robrecht Himpe EVP, Group CTO and Sponsor of the Academy

The GMN members: Luc Van Dooren (CTO), Bissoli, Aluizio Rafael Chereau, Daniel De Kort, Alain Desrochers, Sylvain Ferguson, Gerard Irving, Scott Lopes, Marcelino Vieira Moonens, Dries Murta, Marcelo Palarchio, Gino Peters, Jean Piech, Scott E Pyle, Ron Rendueles Vigil, Jose Luis Vereecke, Marc Vieth, Stefan

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Table of contents Curriculum :

Reliability engineer page Maintenance line Manager page

Planning page Scheduling page Gate Keeping page Site Champion page Front line supervisor page Coordinator external supplier page Technical Specialist Trade page Technical Specialist Equipment page Project Engineering page Craftsmen page

Developping myself page Tools page Core skills page Cancellation policy

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Inserrer un tableau (en preparation)

For complete information, please go to myarcelormittal.com , Human resources , The Corporate University

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Reliability engineer

RELIABILITY ENGINEER

Excellence Areas Type of training Duration Owner

Developing myself

Communication

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h Crossknowledge

Effective meetings e-learning 2.5h Crossknowledge

Decision Making classroom 1d AMU

Finance

Finance for non finance classroom 1d AMU

Fundamentals of finance e-learning 6h Crossknowledge

Fundamental of finance management e-learning 6h Crossknowledge

Time Management

Time Management e-learning 3h Crossknowledge

Time & Priority Management Classroom 1d AMU

Acquiring skills & tools for my function

Audit (maintenance)

Benchmark

CPR (Current Practice Review) or CII (Current Inspection Implementation)

ERP

FMEA/ MTA

Mechanism of equipment failure

Pareto

Project Management

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

Problem Solving

Fundamental of problem solving e-learning 1h Crossknowledge

Resolving problem as a team e-learning 2h Crossk

Risk Assessment classroom 2d AMU / DNV

Risk: management of change

Root Cause Analysis

TCO

Weibull analysis

WCM classroom 10d CTO

WCM: Professional maintenance pillar classroom 3d CTO

Core Knowledge

Analysis of Equipment operating data

Asset breakdown Structure

Asset Criticality Analysis (and risk)

Asset management KMPIs

CMMS

Facilitation on RCM 10 days

Knowledge of maintenance process

Maintenance Strategies and Asset Management classroom 5d AMU

Precision Maintenance classroom 5d To be defined

Predictive Maintenance methods

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

Spare part Criticality Analysis

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For more details on programs, please visit ArcelorMittal University website: myarcelormittal.com, Human resources

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MAINTENANCE LINE Manager

MAINTENANCE LINE Manager

Excellence Areas Type of training Duration Owner

Developing myself

Communication & presentation skills

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h AMU

Effective meetings e-learning 2.5h Crossknowledge

Conflict: managing dispute e-learning 2h Crossknowledge

Decision Making classroom 1d Crossknowledge

Finance

Finance for non finance classroom 1d AMU

Fundamentals of finance e-learning 6h Crossknowledge

Fundamental of finance management e-learning 6h Crossknowledge

Performance review: quality and scope of work

People management

Managing progress and innovation in your team e-learning 2h Crossknowledge

Motivating your staff e-learning 3h Crossknowledge

Time Management e-learning 3h Crossknowledge

Time & Priority Management Classroom 1d AMU

Acquiring skills & tools for my function

Audit (maintenance)

CMMS

ERP

FMEA/ MTA

Mechanism of equipment failure

H&S (Hira, audit… see academy offer)

Problem solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Project Management

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

Risk management classroom AMU/DNV

Management of Change classroom AMU/DNV

Root Cause Analysis

Core Knowledge

Basics on mechanics, electricity, hydraulics, automation, lubrication…

Daily maintenance classroom 5d AMU

Knowledge of maintenance process

Precision Maintenance classroom 5d To be defined

Predictive Maintenance methods

Physical Asset Knowledge (Intro to RCM)

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PLANNING

PLANNING

Excellence Areas

Type of training Duration Owner

Developing myself

Communication & presentation skills

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h AMU

Effective meetings e-learning 2.5h Crossknowledge

Conflict: managing dispute e-learning 2h Crossknowledge

Decision Making classroom 1d AMU

People management

Managing progress and innovation in your team e-learning 2h Crossknowledge

Motivating your staff e-learning 3h Crossknowledge

Time Management

Time Management e-learning 3h Crossknowledge

Time & Priority Management Classroom 1d AMU

Acquiring skills & tools for my function

Audit (maintenance)

Contract management

H&S

Problem solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Risk assessment classroom

Technical reading

Core Knowledge

Backlog management

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Physical Asset Knowledge (Intro to RCM) classroom 1d USA

Work preparation

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SCHEDULING SCHEDULING

Excellence Areas

Type of training Duration Owner

Developing myself

Communication & presentation skills

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h AMU

Effective meetings e-learning 2.5h Crossknowledge

Decision Making classroom 1d AMU

Acquiring skills & tools for my function

Risk assessment classroom 2d AMU/DNV

Core Knowledge

Backlog prioritization

CMMS

Physical Asset Knowledge (Intro to RCM) 3d

Scheduling , introduction 2 modules e-learning Dofasco

Scheduling , 4 modules e-learning Dofasco

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GATE KEEPING GATE KEEPING

Excellence Areas Type of training Duration Owner

Developing myself

Communication & presentation skills

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h AMU

Effective meetings e-learning 2.5h Crossknowledge

Decision Making classroom 1d AMU

Acquiring skills & tools for my function

Budget and cost management

Criticality

Cost estimation

Risk assessment classroom 2d AMU/DNV

Core Knowledge

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Maintenance process overview

Physical Asset Knowledge (Intro to RCM) 3d

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SITE CHAMPION SITE CHAMPION

Excellence Areas Type of training Duration Owner

Developing myself

Communication & presentation skills

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h AMU

Effective meetings e-learning 2.5h Crossknowledge

Conflict: managing dispute e-learning 2h Crossknowledge

Decision Making classroom 1d AMU

Finance

Finance for non finance classroom 1d AMU

Fundamentals of finance e-learning 6h Crossknowledge

Fundamental of finance management e-learning 6h Crossknowledge

People management

Managing progress and innovation in your team e-learning 2h Crossknowledge

Motivating your staff e-learning 3h Crossknowledge

Performance review: quality and scope of work

Time Management:

Time Management e-learning 3h Crossknowledge

Time & Priority Management Classroom 1d AMU

Acquiring skills & tools for my function

Audit (maintenance)

Benchmark

CMMS

CPR (Current Practice Review) or CII (Current Inspection

Implementation)

ERP

FMEA/ MTA

H&S (Hira, audit… see academy offer)

Mechanism of equipment failure

Pareto

Problem solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Project Management

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

Risk management AMU / DNV

Risk Assessment classroom 2d AMU / DNV

Risk: Management of Change AMU / DNV

Root Cause Analysis

TCO

WCM

WCM: Professional maintenance pillar

Weibull analysis

Core Knowledge

Analysis of Equipment operating data

Asset breakdown Structure

Asset Criticality Analysis (and risk)

Basics on mechanics, electricity, hydraulics, automation, lubrication…

Daily maintenance classroom 5d AMU

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Facilitation on RCM 10 days

Knowledge of maintenance process

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Maintenance Strategies and Asset Management classroom 5d AMU

Physical Asset Knowledge (Intro to RCM)

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

Precision Maintenance classroom 5d To be defined

Predictive Maintenance methods

Spare part Criticality Analysis

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FRONT LINE Supervisor

FRONT LINE SUPERVISOR

Excellence Areas Type of training Duration Owner

Developing myself

Communication

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h Crossknowledge

Effective meetings e-learning 2.5h Crossknowledge

Conflict: managing dispute e-learning 2h Crossknowledge

Decision Making classroom 1d AMU

Leadership

People management

Managing progress and innovation in your team e-learning 2h Crossknowledge

Motivating your staff e-learning 3h Crossknowledge

Evaluation of job: quality,…

Quality control of job

Acquiring skills & tools for my function

Audit (maintenance)

Environment: waste…

H&S: Hira, FPS,…

Management of Change

Precision Maintenance

Problem Solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Project Management

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

Risk Assessment classroom 2d AMU / DNV

Root Cause Analysis

Core Knowledge

Advanced knowledge :

- mechanics

- electrics

- Hydraulics

- Automation

- Lubrication

- …

CMMS

Daily Maintenance Management classroom 2w AMU

Knowledge of maintenance process

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Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

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COORDINATOR FOR EXTERNAL SUPPLIERS COORDINATOR for EXTERNAL SUPPLIERS

Excellence Areas Type of training Duration Owner

Developing myself

Communication

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h Crossknowledge

Effective meetings e-learning 2.5h Crossknowledge

Conflict: managing dispute e-learning 2h Crossknowledge

Contract Management

Decision Making classroom 1d AMU

Finance

Finance for non finance classroom 1d AMU

Fundamentals of finance e-learning 6h Crossknowledge

Fundamental of finance management e-learning 6h Crossknowledge

People management

Managing progress and innovation in your team e-learning 2h Crossknowledge

Motivating your staff e-learning 3h Crossknowledge

Evaluation of job: quality,…

Time Management:

Time Management e-learning 3h Crossknowledge

Time & Priority Management Classroom 1d AMU

Acquiring skills & tools for my function

Audit (maintenance)

Budget Management

H&S: HIRA, audit…

Problem Solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Project Management

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

Risk Assessment classroom 2d AMU / DNV

Risk: Management of Change

Root Cause Analysis

Core Knowledge

Assessment of supplier job (quality, job qualification, planning…)

Knowledge of maintenance process

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

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TECHNICAL SPECIALIST: TRADE

TECHNICAL SPECIALIST: TRADE

Excellence Areas Type of training Duration Owner

Developing myself

Team work

Coaching

Training

Acquiring skills & tools for my function

Drawing

PDCA

Problem Solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Risk Assessment classroom 2d AMU / DNV

Risk: Management of Change classroom 2d AMU/DNV

Root Cause Analysis

Core Knowledge

CMMS

Knowledge of maintenance process

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Precision Maintenance classroom 5d To be defined

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

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TECHNICAL SPECIALIST: EQUIPMENT

TECHNICAL SPECIALIST: EQUIPMENT

Excellence Areas Type of training Duration Owner

Developing myself

Developing myself

Team work

Acquiring skills & tools for my function

Emerging technology: benchmark

Problem Solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Project Management

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

CIPM classroom 5d AMU

Risk Assessment classroom 2d AMU / DNV

Risk: Management of Change classroom 2d AMU/DNV

Root Cause Analysis

Technical benchmark

Core Knowledge

Advanced knowledge in:

- Thermography

- Vibration

- Hydraulics

- Instrumentation

- Automation

CMMS

Knowledge of maintenance process

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Precision Maintenance classroom 5d To be defined

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

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PROJECT ENGINEERING PROJECT ENGINEERING

Excellence Areas Type of training Duration Owner

Developing myself

Communication

Effective presentation and Speaking in Public classroom 1d AMU

Basic communication tools e-learning 6h Crossknowledge

Effective meetings e-learning 2.5h Crossknowledge

Decision Making classroom 1d AMU

Team work

Time Management e-learning 3h Crossknowledge

Acquiring skills & tools for my function

Contract Management

Drawing

Emerging technology: benchmark

Environment

H&S

FMEA/ MTA

Problem Solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Project Management

CIPM classroom 5d AMU

Basics in Project Management e-learning 7h Crossknowledge

Project Management classroom 3 d AMU

Purchasing process understanding

Root Cause Analysis

Risk Assessment classroom 2d AMU / DNV

Risk: Management of Change classroom 2d AMU/DNV

Standards (iso, TS, internal standards…)

Technical writing

WCM: early equipment management

Core Knowledge

CMMS

Daily maintenance Classroom 5d AMU

Knowledge of maintenance process

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF (SFSP)

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Maintainability

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

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CRAFTSMEN CRAFTSMEN (local language)

Excellence Areas Type of training Duration Owner

Developing myself

Acquiring skills & tools for my function

H&S: HIRA, audit FPS, working at high…

Problem Solving

Fundamental of problem solving e-learning 1h Skillsoft

Resolving problem as a team e-learning 2h Crossknowledge

Risk Assessment classroom 2d AMU / DNV

Risk: Management of Change classroom 2d AMU/DNV

Root Cause Analysis

Core Knowledge

Autonomous Maintenance

CMMS

Knowledge of maintenance process

Knowledge of process (steel)

- Coke Making (SFSP)

- Sinter process (SFSP)

- Introduction to BF

- Blast Furnace (SFSP)

- Introduction to SteelMaking

- EiP in BOF

- EiP in EAF

- EiP in HSM

- EiP in HDG

- EAF

- Continuous Casting (SFSP)

- Cold Rolling (SFSP)

e- learning

e- learning

Classroom

e- learning

Classroom

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

e- learning

1h

1h

2d

2d

6h

6h

2d

1h

1h

AMU

Precision Maintenance classroom 5d To be defined

Physical Asset Knowledge (Intro to RCM) classroom 10 d Aladon

Physical Asset Knowledge (Intro to RCM) e-learning 6h Aladon

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Pgm sheet Mettre E-academy online campus

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SOFT SKILLS Summary

Topic Status

Communication Available Conflit Available

Decision Making Available

Finance Available

People Management Available

Time Management Available

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Soft Skills Communication

Metre pgm shhet Effective presentation & speaking in… Management Academy + sur une autre page Skillsoft training path

Basic Communicatin tools: e-learning Learning product Program Length

Identify the different styles of communication Basic communication tools_NEW 30"

The influence of your "perception filter" Basic communication tools_NEW 45"

Getting to know the different styles of communication Basic communication tools_NEW 45"

Practice active listening Basic communication tools_NEW 45"

Showing empathy Basic communication tools_NEW 45"

Improving your arguments Basic communication tools_NEW 40"

Asking questions Basic communication tools_NEW 45"

Using rephrasing Basic communication tools_NEW 45"

Effective meetings: e-learning Learning product Program Length

Presenting effectively by using the proper media Effective Meetings 30"

How to prepare your meetings by using the CPA method Effective Meetings 30"

How to keep your meetings under control from the very start Effective Meetings 30"

How to run meetings efficiently Effective Meetings 30"

How to conclude your meetings Effective Meetings 30"

Effective public speaking: e-learning Learning product Program Length

Preparing your public talk Effective public speaking_NEW 45"

Capturing and keeping your audience’s attention Effective public speaking_NEW 45"

Mastering presentation supports Effective public speaking_NEW 45"

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Soft skills Conflict

Managing dispute: e-learning Learning product Program Length

Understanding the process of conflict Managing disputes_NEW 45"

Settling tension using the DESC method Managing disputes_NEW 30"

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Learning product Program Length

Dealing with crisis Managing disputes_NEW 45"

Becoming aware of the games we play in conflicts Managing disputes_NEW 45"

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Soft skills Decision Making

Mettre fiche pgm management academy : decision making

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Soft Skills FINANCE

Finance for non finance Add the pgm sheet finance academy

Fundamental of Finance: e-learning Learning product Program Length

What is a "by-function" income statement? Fundamentals of finance 30"

Introduction to finance Fundamentals of finance 30"

What is a balance sheet? Fundamentals of finance 30"

What is an income statement? Fundamentals of finance 40"

Intermediate margins Fundamentals of finance 40"

Understanding the cash flow statement Fundamentals of finance 40"

Financial statement analysis Fundamentals of finance 30"

Understanding consolidation Fundamentals of finance 40"

Corporate taxation: the broad framework Fundamentals of finance 40"

Fundamental of Finance management: e-learning Learning product Program Length

Management Control: managing performance Fundamentals of financial

management 40"

Transfer prices and responsibility centers Fundamentals of financial

management 30"

What is a cost? Fundamentals of financial

management 30"

Cost price: from partial costs to full costs Fundamentals of financial

management 30"

Cost price: from full costs to the ABC method Fundamentals of financial

management 40"

Understanding the sources of value creation: ROE and

EVA Fundamentals of financial

management 40"

Understanding the principles of the forecasting process Fundamentals of financial

management 30"

Drawing up and managing a budget Fundamentals of financial

management 40"

From broad strategy to daily management with the

Balanced Scorecard Fundamentals of financial

management 30"

Preparing your operating report Fundamentals of financial

management 40"

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SOFT SKILLS People management

Managing progress and Innovation in your team : e-learning Learning product Program Length

Drawing out ideas Managing progress and innovation in your

team_NEW 30"

Helping to implement ideas Managing progress and innovation in your

team_NEW 30"

Acknowledging your colleagues’ ideas Managing progress and innovation in your

team_NEW 30"

Helping develop complex ideas in your

company Managing progress and innovation in your

team_NEW 30"

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Motivating your staff: e-learning Learning product Program Title Length

Identifying your staff members' motivation Motivating your staff 30"

How to deal with demotivation Motivating your staff 30"

How to motivate your staff by using the V.I.E system Motivating your staff 30"

How to effectively praise your staff Motivating your staff 30"

How to recognize passivity and overcome it Motivating your staff 30"

Soft Skills

Time Management + fiche management academy Time prioritization

Time Management: e-learning Learning product Program Title Length

Analyze the organization of your work and your priorities Time management 30"

Recognize the factors in time-wasting Time management 30"

Use the tools for planning and remembering Time management 30"

How to deal with everyday interruptions Time management 30"

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Learning product Program Title Length

How to manage troublemakers Time management 30"

TOOLS Summary

Audit Maintenance Benchmark CPR ERP FMEA H&S Available Mechanism of maintenance failure Project Management Available Problem solving Available RCA Risk Available Pareto

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TCO Technical reading Technical writing WCM Available Weibull

TOOLS H&S

Ajouter fiches de H&S Academy: Gas Hazard Areas Isolation Working at height Confined spaces Fatality prevention standards Incident investigation Shop floor audit

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H&S ACADEMY HIRA

ArcelorMittal University

Overview of the course This training explains first the methodology for HIRA “formal” HIRA must be deployed on all work-related activities and tasks, including but not limited to:

– all shop floor activities and tasks, operational and maintenance, being it routine or occasional

– all activities and tasks linked to traffic, particularly for pedestrians, vehicles, train, overhead cranes and mobile machines (mobile cranes, forklifts…)

– all interfaces between tools, products and/ or production lines (storage, charging and discharging area, particularly for dangerous products)

– all administrative and functional jobs – all new activities and changes, starting at design stage.

Target audience

Course objectives The purpose of this training is to explain the steps to get an effective and efficient Hazard Identification and Risk Assessment. This process starts like a project, then takes into account continuous improvement: it’s called HIRA “formal”.

Course Description

INTRODUCTION 2. THE STEPS 3. STEP BY STEP 3.1. Preparation 3.2. Collect information about hazards 3.3. Identify the activities and the associated risks 3.4. Perform the Risk Assessment 3.5. Control and reduce the risks - ACTION PLAN 3.6. Implement Action Plan / Follow up regularly 3.7. Continuous Improvement / Management of Change 3.8. Adapt documents / organization, and communicate about change

Faculty information and Programme Delivery H&S Corporate or local H&S MAnager

Selection process and registration procedures

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Fees and billing information

Dates and locations

Contact

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TOOLS PROJECT MANAGEMENT

Basics in Project Management: e-learning Learning product Program Title Length

Defining a project and everyone's role in it Project Management 45"

Using milestones to conduct a project Project Management 40"

Splitting up your project Project Management 45"

Organizing a project and negotiating for resources Project Management 45"

Launching a project, ensuring the conditions for its success Project Management 45"

Controlling your project Project Management 45"

Closing your project Project Management 45"

Managing project risk Project Management 45"

Managing human factors in projects Project Management 45"

Post-project change management Project Management 45"

+Ajouter fiche pgm Project Management de Management Academy + fiche CIPM

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TOOLS: PROBLEM SOLVING

Fundamental of problem solving (Skillsoft) sequence key activities performed in the six-step problem-solving model

recognize the effects of five types of mind traps determine how to counteract the effects of problem-solving traps exhibited in a given scenario recognize activities that demonstrate the type of skills best suited to resolve a given type of problem match problem-solving competencies to their descriptions

Resolving problem as a team : e-learning Learning product Program Title Length

How to get everyone in a large meeting to join in, thanks to the

post-it® method Resolving problems as a

team 30"

Three techniques to help you run meetings efficiently Resolving problems as a

team 30"

Leading a brainstorming session Resolving problems as a

team 45"

TOOLS: RISKS

Ajouter pgm sheet de Risk Academy:

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Fundamental of risk management What if and structured what if checklist Introduction to change management

TOOLS: WCM

WCM: Basics

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OE&M ACADEMY

Overview of the course 3,5 days WCM Basics training giving an overview of the WCM methodology

Target audience Department managers, WCM pillar leaders and WCM instructors who will start the implementation of WCM in their department and have not had earlier WCM training or are in need of refreshing their knowledge of WCM

Course objectives Understanding the WCM methodology and being able to kick-off WCM in a department.

Course Description

3,5 days of training in CD, AM, PM, FI and PD and an overview of the other pillars. The course includes a shop-floor AM-exercise.

Faculty information and Programme Delivery Course to be delivered on request of a site or segment.

Selection process and registration procedures

Fees and billing information

Dates and locations

Contact

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WCM

OE&M ACADEMY

Overview of the course 2 weeks WCM Instructor Course

Target audience Site managers, department managers, future pillar leaders and future WCM-instructors.

Course objectives Ensure that the approach and the application of the methods are carried out rigorously. Support the implementation of the approach on the shop floor. Train the new local WCM trainers and WCM practitioners.

Course Description Extensive course covering all aspects of WCM, from preparation to organizational setup, development of the Master Plan, the pillar implementation and follow-up and tracking of results.

Faculty information and Programme Delivery 2 weeks on-site training delivered on request of a site or department that is starting or is extending the WCM implementation.

Selection process and registration procedures

Fees and billing information

Dates and locations

Contact

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WCM: professional maintenance

OE&M ACADEMY

Overview of the course 3 days training of PM for Maintenance specialists

Target audience PM pillar leader, Maintenance Mangers, Maintenance specialists and WCM Instructors.

Course objectives Training of maintenance technicians and managers in charge of the line to be able to develop Professional Maintenance on that line (10 to 15 people). And to build the detailed Professional Maintenance master plan.

Course Description

Professional Maintenance pillar activities. Shop floor training on Autonomous Maintenance (step 1) on a pilot tool which is representative and visible. Exercises on the comparison between the existing maintenance activities and the WCM requirements.

Faculty information and Programme Delivery This course will help the Maintenance team to develop the PM Master Plan

Selection process and registration procedures

Fees and billing information

Dates and locations

Contact

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CORE KNOWLEDGE QUICK-WIN

Daily Maintenance Available Life time reliability Available

Lubrication Available

Maintenance Strategy Available

RBM introduction Available

RBM Available

Scheduling Available

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Ajouter fiches pgm steel academy: Daily Maintenance.. Maintenance Strategies… Les autres fiches sont en preparation

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Introduction to Precision Maintenance (Lifetime Reliability)

OE&M ACADEMY

Overview of the course: Introduction to Precision Maintenance, Machine Health and Reliability Concepts Training Course PowerPoint PPT

Target audience; Maintenance line managers, Reliability Engineers, Planners, Gatekeeper, Site Champion, Front Line Supervisor, Coordinator for external, Technical Specialist Trade, Technical Specialist Equipment, Project engineering, Craftsman

Course objectives: This Introduction to Precision Maintenance Reliability PowerPoint explains the key requirements for a successful precision maintenance quality program. You learn how to remove the causes of your plant and equipment failures with precision maintenance work procedures, high maintenance work quality practices and expert precision repair skills. You learn how to make your machinery healthy and how to keep excellent machine health all their working lives.

Course Description; In the Introduction to Precision Maintenance PowerPoint presentation you learn how to train maintenance crews to deliver machinery health and reliability. There are explanations on how Precision Maintenance is used to deliver precision work accuracy to your plant and equipment so you guarantee outstanding machinery health. Precision Maintenance successfully improves mechanical equipment condition and makes your machinery highly reliable. You learn how to solve your machinery health problems and surely create world class machinery reliability.

Faculty information and Programme Delivery; PowerPoint presentation (200 slides)

Selection process and registration procedures

Fees and billing information; Purchase PowerPoint slides and workbook on line from Lifetime Reliability for AU$59.99. Link http://www.lifetime-reliability.com/store/maintenance-management/precision-maintenance-introduction/precision-maintenance-introduction.html

Dates and locations

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Contact

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Physical Asset Knowledge: introduction to RCM

OE&M ACADEMY

Overview of the course; To provide basic concepts and understanding of how mechanization & automation have changed the demands on a Maintenance organization and how new Maintenance strategies must be developed to create effective proactive equipment Reliability Based Maintenance Programs so that assets/equipment meets all customer expectations

Target audience; Maintenance line managers, Reliability Engineers, Planners, Schedulers, Gatekeeper, Site Champion, Front Line Supervisor, Coordinator for external, Technical Specialist Trade, Technical Specialist Equipment, Project engineering, Craftsman

Course objectives; Enhance Understanding of the Principles of Reliability and reliability concepts to improve equipment reliability in your plant

Course Description; The following topics will be covered in the on-line training: 12 – Reliability Principles, 7 questions addressed by the Reliability-Centered Maintenance Process, Proactive Predictive & Preventive strategies (On condition, scheduled restoration, Scheduled Discard, & Failure Finding), Equipment Failure Patterns, Equipment Functions, Functional Failures, Failure Modes and Effects spreadsheet, Criteria used for selecting a Reliability-Based Program (RCM, MTA, CII, & RCFA), and Failure Criteria for determining the right maintenance strategy by using the Decision Diagram.

Faculty information and Programme Delivery; On-line Computer training that can be broken into 5 separate modules allowing the participant to complete the course over several short sessions, or to complete the course in one longer session.

Selection process and registration procedures

Fees and billing information; None

Dates and locations; On-line at Carriers Edge

Contact

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Reliability Centered Maintenance (RCM) Facilitator

OE&M ACADEMY

Overview of the course Course teaches how to facilitate Reliability Centered Maintenance to develop technically based Asset Maintenance Programs. Note: the pre-requisite for this course is the Introduction to Physical Asset Management RCM 3 day course. This course is a 10 day duration and consists of applying RCM under the guidance of the tutor.

Target audience Reliability Engineer

Course objectives Able to:

Scope a suitably sized asset for the application of RCM Develop an Operating Context Facilitate an RCM Review Team to extract subject matter

expertise following the structured RCM process

Course Description

The Role of the RCM Facilitator Case Study 1: Carry out an analysis of a predefined asset

following the RCM structured methodology. Participants break into teams and take turns facilitating under the guidance of the tutor.

Calculating Failure Finding Intervals for Hidden Functions (Protective Systems)

Case Study 2: Zero Base Case Study. Setting up and facilitating an actual RCM on a real asset. Participants break into teams and take turns facilitating under the guidance of the tutor.

Examination on principles of RCM

Faculty information and Programme Delivery

Selection process and registration procedures

Fees and billing information

Dates and locations Currently capability to deliver internally in United States and Canada. External delivery available internationally through the Aladon Network.

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Contact

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Introduction to Reliability Centered Maintenance (RCM)

OE&M ACADEMY

Overview of the course Course provides an introduction to Physical Asset Management concepts and the methodology to develop technically based Asset Maintenance Programs. 3 day duration

Target audience Reliability Engineer, Line Maintenance Manager, Line Maintenance Supervisor, Site Champion, Gate Keeper, Planner, Scheduler, Coordinator for External Maintenance, Technical Specialist

Course objectives Able to:

Describe the principal objective of maintenance (to preserve function at desired level of performance);

Describe the "Can-Want" model and the definition of failure; Define functions and functional failures of assets Identify failure modes and effects at the right level of detail; Evaluate failure consequences and align technically-based failure

management policies to address each failure mode based on the criteria of technical feasibility and worth doing of task

Differentiate between different types of maintenance: On-Condition; Scheduled Restoration and Discard; Failure Finding; Run-to-Failure; Corrective Maintenance.

Course Description

Introducing Reliability Centered Maintenance Defining functions and desired performance standards Defining functional failures Establishing the causes and effects of failure Assessing failure consequences (hidden, safety,

environmental, operational and non-operational) Defining types of proactive maintenance and setting task

frequency What to do if a suitable proactive task cannot be found Applying the RCM process

Faculty information and Programme Delivery

Selection process and registration procedures

Fees and billing information

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Dates and locations Currently capability to deliver internally in United States and Canada. External delivery available internationally through the Aladon Network.

Contact