VeriFone® Omni & Vx Series

Cash Advance ApplicationQuick Reference Guide

Cash Advance/Manual Cash Disbursement Transactions Requirements1. Request personal identification from the cardholder. The identification must be an official government-issued document, for example, a passport, driver’s license or identification document, that bears the following:> The cardholder’s signature; or

> The cardholder’s photograph; or

> The cardholder’s signature and photograph; and

> If an expiration date is indicated on the document, that document must not be expired

2. Process transaction

3. Verify the ALL of the following information:> Compare the signature on the transaction receipt with the signature on the card and identification presented > Compare the cardholder identification photograph to the individual presenting the card

> Compare the first 4 digits of the embossed or printed account # to the 4 digits printed above or below the account #

> Compare the full account # printed on the transaction receipt to the full account # embossed or printed on the card

If any of the above information does not match, call in a “CODE 10” described to the right.

4. Enter all of the following on the Cash Advance Transaction Receipt, in the space provided:> Description of the identification

> Identification #

> Identification Expiration Date> Cardholder name

> Cardholder address

> Printed four digits of the Account # (located above or below the embossed account #)

NOTES: > Do not accept a Visa® TravelMoney Card for a Manual Cash Advance

> If a Visa Mini Card is presented, request the corresponding full-sized Visa Card to complete the transaction

> Cash Advances maximum may be established of no less than $5,000 per day, per cardholder

> Cash Advance Transaction Receipt must inform the cardholder that the issuer may assess a Cash Advance fee or set-up charge

> The final transaction processed must be the same value as the cash dispensed to the cardholder. A surcharge or fee may not be added to the transaction amount except for:

• Taxes or other charges imposed by local law

• Commissions or fees on the sale of travelers cheques or foreign currency

Cash Advance ApplicationQuick Reference Guide

ForceTo scroll menu, press [] until desired option appears.> Press [FORCE]

> Swipe or input account # and press [ENTER]

> Select [CREDIT] or [PURCH] , if prompted

> Input expiration date (MMYY) and press [ENTER] (manual sale only)

> Input last 4 digits of account # and press [ENTER] (swiped sale only)

> Input invoice # and press [ENTER], if prompted

> Input customer # and press [ENTER] (purchase card only)

> Input clerk ID and press [ENTER], if prompted

> Input $ amount and press [ENTER]

> Input tax amount and press [ENTER] (purchase/business card only)

> Input auth code and press [ENTER]

> Print customer copy – [F1] for Yes or [F2] for No

Code 10 Security AlertIf you are suspicious of a Card Transaction, contact your Voice Authorization Center and request a “Code 10” authorization. Using the term “Code 10” allows you to call the Voice Authorization Center to question the transaction without alerting the cardholder. Follow the instructions given to you on how to proceed to minimize any discomfort between you and the cardholder.

To request a “Code 10” Authorization for aVisa or MasterCard Transaction, call the telephone # on your Voice Authorization sticker (located on the terminal).

Settlement> Press [SETTLEMENT]

> Input password and press [ENTER], if prompted

> Confirm totals and press [ENTER]

Report prints

Reprint> Press [REPRINT]

> Select: [LAST RECEIPT] [ANY RECEIPT]

> lf any receipt, input invoice # and press [ENTER]

> Print customer copy – [F1] for Yes or [F2] for No

Reports> Press [REPORTS]

> Select report to print form options. From the main menu, for additional reports press []

Report Key: m = Manually keyed * = Transaction Adjusted

VeriFone® Omni & Vx Series

VeriFone® Omni & Vx Series

Void> Press [VOID] To void the last transaction> Press [YES]

> Confirm the account # and amount, press [YES]

> Press [NO] if the information displayed is incorrectTo void any transaction > Press [NO]

> Select [INV#] to retrieve by the invoice #

> Key in the invoice # and press [ENTER]

> Select [ACCT#] to retrieve by the account #

> Enter the last 4 digits of the account # and press [ENTER]

> Confirm Void • Press [YES] to void

• Press [NO] to cancel

• Press [NEXT] to scroll

> Print customer copy – [F1] for Yes or [F2] for No

Sale> Swipe customer card or press [SALE]

> Choose [CREDIT], for the options

> Input last 4 digits of account # and press [ENTER], if prompted

> Input account # and press [ENTER] (for manual sales only)

> Input expiration date (MMYY) and press [ENTER] (for manual sale only)

> Card present? [YES/NO] (for manual sale only)

> Select [YES], imprint card and press [ENTER] (for manual sale only)

> Input $ amount and press [ENTER]

> Input pre-printed 4 digits printed above or below the account and press [ENTER], if prompted

> Input ID # and press [ENTER], if prompted

> Input ID expiration date (MMDDYY) and press [ENTER], if prompted

> Input zip code and press [ENTER] (for manual sale only)

> Print customer copy – [F1] for Yes or [F2] for No

NOTE: Unembossed cards may not be processed manually.

CAV-QRG-1058-US Rev0311 ©2011 Elavon Inc.

BANK OF ABC1146 MAIN STREET

MIAMI, FL 44505305-555-1212

Merchant ID: 0098700654Term ID: 0012300456700891200345

Sale

XXXXXXXXXXXX1818 Exp: 12/22VISA Entry Method: Swiped

TOTAL: $ 1.00

Name:ID TYPE: DIGITS:ID NBR:ID EXPIRATION DATE:ADDRESS:

01/11/11 11:17:07Inv #: 000003 Appr Code: N17032Apprvd: Online

X-------------------------------------------------------------------------------

----------------------------------------------------------------------

------------------------------------------------------------------- ------------------------- -------------------------

-----------------------------------------

[CARDHOLDER NAME]

Customer Copy

**NOTE: A fee or setup charge may be added to the Cardholder’s account by the Card issuer subject to issuer’s agreement terms with the Cardholder

I agree to pay above total amount according to card issuer agreement

(Merchant agreement if credit voucher)

-------------------------------------------------------------

BANK OF ABC1146 MAIN STREET

MIAMI, FL 44505305-555-1212

Merchant ID: 0098700654Term ID: 0012300456700891200345

Cash Advance

XXXXXXXXXXXX1818 Exp: 12/22VISA Entry Method: Swiped

TOTAL: $ 1.00

NAME:ID TYPE: REPRINTED BIN: 5000ID NBR: 123456789ID EXPIRATION DATE: 10/10/15ADDRESS:

01/11/11 15:09:36Inv #: 000002 Appr Code: N09032Apprvd: Online Batch#: 000024

X-------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------------------------------------

[CARDHOLDER NAME]

Merchant Copy

**NOTE A FEE OR SETUP CHARGE MAY BE ADDED TO THE CARDHOLDER’S ACCOUNT BY

THE CARD ISSUER SUBJECT TO ISSUER’S AGREEMENT TERMS WITH THE CARDHOLDER

I agree to pay above total amount according to card issuer agreement

(Merchant agreement if credit voucher)

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Cash Advance Disbursement

Draft Example: Manual

NOTE: All �elds of Cash Advance Disbursement draft MUST be filled out completely.

Draft Example: Printer