Casewise Corporate SynergyFrom Design to Execution

Streamline Your Costs - Create Leaner Processes Whilst Safeguarding Your Reputation

Alan Brown, Casewise

October 2009

•Established in 1989

•Rated as a market leader in EA, BPA and BPM by leading independent

analysts Gartner, Forrester Research and Butler Group

•Over 17,000 licenses sold worldwide to over 3,000 organizations

•Headquarters in London and Philadelphia with subsidiaries in Paris,

Brussels and Frankfurt

•Over 150 global distribution partners

•ISO 9001 and ISO 14001 certified

•Microsoft® Gold Certified Partner

About Casewise

Casewise software and solutions has been implemented by some of the

world’s leading organizations across a diverse range of industry sectors.

Casewise Client Base

• Business Process Modeling (BPM)

• Business Process Management (BPM) is a management approach to promote business effectiveness and efficiency while striving for innovation, flexibility and integration with technology

• Business Process Management attempts to improve processes continuously. It can be described as a "process optimization process”

• These processes are critical to any organization as they generate revenue/profit and often represent a significant proportion of costs.

What is BPM?

BPM is designed to….

• Reduce operational costs

• Increase visibility & improve the management of information

• Business effectiveness and efficiency

• Allow innovation and flexibility to solve problems

The BPM Lifecycle

Model & Design

Develop &Deploy

Manage &Interact

Analyze &Optimize

PeopleReady

Process

• Corporate Synergy - a dynamic web-based BPM Suite based on Microsoft platform

• Rapid application generator for both business analysts and IT professionals

• Easy-to-use, robust and scalable, with rapid time-to-solution

• Human centric applications, system to system and document workflow

• High success rate

• Over 350 installations worldwide, with tens of thousands of users

• Partner with Microsoft BPM Alliance and TAP program

• Subject Matter Experts & Thought Leadership

• Partner with “Best Practice” Consultancies'

Overview of Corporate Synergy

The Business Value

• Faster time to solution

• Operational cost reduction

• Enforce regulation and compliance

• Enabling better decision making

Management, Monitoring

Corporate Synergy – An Operational View

8

Synergy Process and System “Glue”

• Business Management - Accurate up-to-the-minute performance data

• Operational Integration - Avoid the cost of hand-offs and delays

• No Programming or Coding - Speed of deployment and market entry

• Web-Based Technology - Available to you anywhere, anytime

• Robust and Scalable - High uptime, transferrable

• Flexible Interface - Quick response to market dynamics

• Microsoft Integration - Standard user interface + support

Corporate Synergy - Key Benefits

Corporate Synergy & Integration

Human-Centric System-Centric

Co

mp

lex

Sim

ple

• Business Process Management• Rapid App Dvlpmnt Platform• 100% web-based• SaaS ready

• Integration with Microsoft Products• Business User Oriented• Reusability, Extensibility• SLA Management• SOA ready

• EAI• Business Rules Mgmt• Data Transformation• BAM

• BPM Portal• Document Mgmt• Presentation• Access

The platform delivers the full

range of human to human, human

to system, system to

human, and system to system

processes.

As integrated Corporate Synergy, SharePoint and BizTalk platform delivers a comprehensive, scalable BPM platform

Document List Management

SSO

Orchestration Invocation

Demonstration

Specification Model Design Deploy Manage

• Transformation programs

• Regulatory compliance

• Process improvement projects

• Increased demand to do “more with less”

• Rapidly changing business models, need for flexibility

• Drive for competitive edge

• Organizational change

Some Drivers for Corporate Synergy

Amdocs is a world leader in Telco billing and customer management solutions.

In 2007 the company recorded revenues of approximately $3 billion and

maintained a workforce of more than 16,000 professionals in over 50 countries.

Corporate Synergy is helping Amdocs employees to significantly enhance their

productivity at client sites. It cuts 30% off the set-up time needed to provide

services to new customers, allowing revenues to flow in faster. The ability to

complete process development in one-fifth of the time previously required also

brings major savings to the IT team

Global VP, Systems & Technology

Amdocs Case Study

Amdocs Case Study

Date Milestone

11/2004 Contract

02/2005 Infrastructure, Process Building Blocks

03/2005 Production – IT Only, 20 Processes

07/2005 Production – Entire Organization

12/2005 Production – 20 Additional Processes

01/2006 Production – IDM Processes

07/2006 Statistics: 120 Processes, 10,000 users, 30,000 instances,

Interfaces:Clarify, Oracle Applications, IDM, HR System, Exchange, Microsoft Office, Project Server

Process Types• Administration• Security (IT-SOX)• HR• Help Desk• Delivery• IT• Marketing• Training• Purchase

Amdocs Case Study

ProductDevelopment Time

Code .NET/JavaDevelopment Time Corporate Synergy

% Time Saving Corporate Synergy

Simple Form 5-8 Hours 2-5 Hours 40% - 60%

Complex Form 2 Days 1 Day 50%

Simple Process (Up to 10 Activities & 5 BR)

10-14 Days 3-4 Days 30% -70%

Simple Process From Template Not An Option 3-5 Hours

Complex Process (Up To 100 Activities & 80 BR)

40-60 Days 10-12 Days 75% - 80%

Complex Process From Template Not An Option 2-4 Days

• Value & Return of Investment

• Productivity time savings, • Elapsed• Distribution• Individual, etc

• Process development savings• Operational time savings• Better decisions made• Less errors, more accuracy• Flexibility and agility• Business involvement• Knowledge held within LoB

Industry statistics prove 17% - 26% savings to be made when adopting BPMS

Why use Corporate Synergy?

• Provides a Modern and Agile Human-Centric BPM Suite

Holistic Enterprise Process PlatformRapid Deployment to Control and Manage Business Risk

• Defines and Automates Business Process TransformationUtilizes Existing Investment In Process Models and FrameworksEnd-to-End Process Enablement

• Integrate with Existing e-Business InfrastructureUnifies Underlying Technology of OrganizationsScalable, Flexible and Customizable Environment

• Performance Management Higher Return On Investment Coupled with Reduced Cycle Time Increased Usability For Business Users and IT Professionals

Summary

Questions?