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Case group work daily recording Case number: 5

Date: 30.6.2010

This document template should be filled in every day to record the progress and work of the group.

Main work results should be copied to the caseresults.doctemplate as well.

Case group work program of the day:

10-16 Case visit, with workshops

16-17.30 Case group work, gathering together work of the last three days for a presentation

17.30-18.00 Theme meeting, presenting own work, discussing with case group 6

Work task recording

Description of the group working element:

Three teams of 5 people. Everybody got a role based on stakeholder categories for the teamwork

(citizen, business organisatiom, public organization, academic). They did SWOT analysis individually

on their role, then presented them within the groups. Then they started to generate ideas how to

transform the current space into something new.

Outcomes of the working element:

Purple team:

Summary: value flow and expert chairs. Change a cafeteria into an innovative and collaborativeplatform. Need to know what people are representing make it visible through different colour of

chairs around tables! You can go to sit with a person you would like to have a chat with.

Comments on the presentation:

- Would elderly people dare to sit on such expert chairs alone with other experts orwould they feel intimidated?

- Probably elderly would not feel uncomfortable but the chairs give people thepossibility for different experts to exchange knowledge.

- Main group opinion: chair idea is great.- Would it be actually possible to create these chairs?- This needs a practical, technical solution.- Chairs are not painted already before people enter, but the chairs take the colour

of the appropriate expert once the expert sits down.- Would each expert always have a chip that activates the colour or would s/he push

a colour button on the chair?!- Let s see what is possible. Laurea itself however cannot produce such technique.- Should we use flash cards?- Would elderly feel stigmatized if they are marked as elderly?- Probably not, isnt it an honour to be treated as elderly expert?!


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Orange team:

Summary: plan of the actual space, small but important equipment to make platform

effective. Dance hall can be used for multiple purposes exercise, dancing, for students, external

people etc. Create a set of movable furniture, that can be easily put on aside or used to create

different settings for the people and stakeholders who want to have their activity there.

Comments on the presentation:

- How is the value flow chart related to the dance hall plan?- Group members were all in the own role, keeping in mind which value is expected

from the other experts and then in the hall thought about what each of us wouldneed.

- Would the sound be appropriate in the dance hall?- Group thought about that and decided on dumping of the walls.- The dancehall could also be used for showing movies or organising a concert with

for or by elderly people. And space can be used for workshops in which elderly forinstance teach students how to do something.

Blue Team:

Summary: the idea is to collaborate with Philips and to use the InnoHub space in order to

create the platform! (Details see flip charts). Now the SME residing inside Active Life Village is

not visible, accessible for students or citizens to know what happens there. They would change the

entrance to another wall with big doors to increase accessibility for citizens, and change non-

transparent walls to transparent ones towards the Laurea students and employees to encourage

them.

Discussion after the presentation:

- Blue team: One thing which was missing during the presentation is the original ideawhy to use the InnoHub space: Right now this space is called Philips InnoHub eventhough it is owned also by VTT and also Laurea.

- Can you explain me how would attract students to your platform?- Students have to do their thesis process, and there will be researchers to support

them, the students will gain work experience, the companies will fund the theses.- Group has clearly in mind how to get the revenues in order- Once again, how do you attract students to be active on the platform?- Students are already now working on projects, so they would also join this

platform.- But how should your precise changes attract students?- LbD model will guarantee that there is a constant flow between educational issues

and the curriculum and the businesses. Students would be interested due to

learning and networking opportunities.- This group has great ideas, but since they lacked a designer and therefore did not

visualise the ideas, it is hard for the rest of the group to completely get the idea.This we have to keep in mind for the future group works.


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Work task recording

Description of the group working element:

Drawing together the case group work this far and preparing a presentation of it

Outcomes of the working element:

Powerpoint presentation, to be attached

Notes of group discussion:

- discussion about how to describe to group 6 what they have done, the groups decides toprepare a presentation

- pointed out : they dont have all the material from the case visit today with them, theycannot show materials for others

- it is suggested that maybe they could summarise something anyway?- This has been a marvelous day, lets not loose the point- We dont want to be boring for group 6 , lets just give a general picture.-

We cant assume that they remember our case, need to start by describing it . Briefdescription of the task:

o Design a innovation and collaboration platform where companies, students &users can work together in order to create innovative concepts for future elderly

care/products/services. Needs to consist from Show room and a Living Lab

o Encourage/uinvites parties to joino Create a value which makes this area unique & interesting

- Nonakas term ba describes a space that is peaceful and innovating. He has worked howtacit knowledge changes into explicit and the other way. Today in this group we have had a

great ba.

- We should also describe our process in the presentation, it might be useful for other groups- The group applies and has applied the following approach

o Briefing (Day 1)o Pre-exploration (Day 2)o Exploration case visit (Day 3)o Ideation (Day 4) Make ideas clearero Confrontation (Day 5) Confront the group ideas with other ideaso Delivery (Day 7) Consolidation of the resultso Exhibition (Day 8)

- The group goes through the things they did yesterday to explain it to the leader who was nothere yesterday. Many flipcharts were developed which were not yet transcribed to the

discussion notes of the day. They will be written down later. Now we will make photos ofthem to include some flipcharts in the presentation. The recorder helps in taking and

utilizing the pictures of flipcharts.

o Yesterday they made a model of the case. They defined the problem, elaboratedwho are the included parties

o Yesterday they also defined expertise of people, getting to know each other- There were many good ideas in the workshop today, they should try to describe some of it in

their presentation as well, reflecting how it went etc.


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- group member reflections of today:o Yesterday was confusing, but today Ihave learned something, I feel like I am heading

to somewhere

o Today should have been the first day, it was very motivating. Even if in the morningyou were not necessarily motivated, you quickly got empowered

owe are as (little!) patient as the students, we want to start to learn and have action:today was completely different than Monday or yesterday

o The days are much too long, we cannot be productive, there needs to be thinkingtime and not all the time should be scheduled. Both action time and fun time is

needed in all days.

- But how do we summarise the outcome today?o groups should start to visualize their outcomes, in half an hour. They will continue

working in the same subgroups they had before today.

o One person starts to prepare presentation slideso Leader takes care of capturing and inserting photos to the presentation

groups prepare their visualizations the whole room is filled with creativity and innovation inpractice!

The work is active, all are engaged. At the same time group members keep discussing, learning to

know each other better and what kind of differences they have or had had in their education ..

informal learning discussions everywhere.

Other group representative comes in to ask what will they receive and what they are expected to do

in the joint meeting in 10 minutes

- they will receive a 5 minutes presentation about everything this group has done this far- it would be good if they would provide commentsThe group prepares their visualizations, cleans the room, and almost get the presentation finished as

well before first people from the other group arrive.


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Theme level discussion

- Group 6 came invited., the theme leader of the overall theme explains the idea of cross-pollution

between cases in the themes

Group 5 starts their presentation for the joint group they have created a summary reporting all of

their work this far, putting in into a structure and illustrating with photos. They emphasise the

achievements of today: co-creative and co-reflective sessions, first case site visits and then a series

of workshops

People from the group 6 didnt have questions after the presentation, just applauds.

Group member 6 asks: Was the visualization with practical tools energizing? Yes, and the overall day

was energizing and this kind of approach should be used on the first day.

Who decided the methodology for today? The leader, who is working on how design can benefit

development. Designers should participate already in the first phase, initiation.

When did you adopt this method? This morning, and from now on they will work like this. The first

two days were confusing but now people were creating many new ideas quickly and even more are

still remaining. But the first days were important for the overall case group work.

Their approach aims at co-creation and co-reflection with stakeholders in the design process, which

usually only aims at users. Now the stakeholders can be making value propositions during the

initiation process.

Case owner points out that Laurea wants to have an environment which integrates different users

and stakeholders. Actually today was about applying user-centred methods in practice, as all the

stakeholders are users as well. Everybody learned today through practice what it is to use a user-

driven method.

Has the group leader had a strong, active, even dominating role? The case owner is Laurea, and the

group leader is Ehsan. They have used a lot of Laurea people who prepared very much the visit.

Leader and Case owner are closely collaborating. Leader doesnt think he has been dominant, he has

been trying to facilitate people to get ideas and go further. As a design expert he has been planning

types of possible outcomes and in that way tried to help people to go towards. But his method is co-

creation and co-reflection. All the team members are co-creating and co-reflecting with him.

Group 5 member said that they felt guided and self-directed at the same time. It is important to

notice that this has not been done in 1 hour but it has been prepared well in advance by the leader

and case owner with relevant people. The leader was leading the day and the work but involving the

whole group very much.

A group member from group 6 comments that this presentation was felt very encouraging, as an

example that there is light on the other side, and it is possible to progress so well in the case work.

Another round of applauds to group 5 finishes the joint session.


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