case volvo car group:roam delivery - utilizing a ”fail fast" mindset to accelerate business...

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Case Microsoft Mobile: pilvianalytiikka ja koneoppiminen tuotekehityksen ja asiakaskokemuksen parantamisessa. Jussi Karelo, Director, Microsoft Mobile

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Page 1: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Case Microsoft Mobile: pilvianalytiikka ja

koneoppiminen tuotekehityksen ja

asiakaskokemuksen parantamisessa.

Jussi Karelo,

Director,

Microsoft Mobile

Page 2: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Project mission and guiding principles• Faster delivery of analytics, recommendations

and prioritized actions for business

• Rethink the reporting architecture to allow users a flexible access to all data

• Enable Microsoft BI tools in a short timeframe

• Move to a cloud (Azure)

• Simplify solution, where possible

• Deliver the baseline solution in a short time to allow faster further development

Page 3: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Telemetry Data On Top Of Azure

Consumer Behavioral Data is combining mobile

hardware telemetry, application usage and

user behavior data into an analytics platform

The new solution brought dynamic dashboards through Power BI and

moved statistical computing from desktops

into the cloud

The project was run from an idea to a completion in

three months and the solution went live at the

end of September

HDInsightBlobStorageHiveTable

Page 4: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Predictive Analytics With Machine Learning

HDInsightBlobStorageHive Table

Azure Machine

LearningLumia

telemetry

Page 5: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Better Products with Deep Consumer Understanding

How our

customers

actually use

devices?

Where do

consumers face

problems?

Which signals

correlate with

the real cause of

a problem?

How can we

extract effective

repair actions as

quick as

possible?

Page 6: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Case Volvo Car Group:Roam Delivery -

Utilizing a ”fail fast" mindset to

accelerate business innovations.

Tobias Persson,

Internet of Things Endorser,

HiQ

@persson_tobias#BSummit2015

Page 7: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Real-time data

feeds and cloud

storage

New digital

services

Sensors everywhere Things get

connected and

communicate

Page 8: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

How to capitalize on the IoT?

Page 9: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

How can we benefit from

getting our products

connected?

Page 10: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations
Page 11: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations
Page 12: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Volv

o O

nC

all

evolu

tion

Page 13: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Smart Connected Interoperable & openSensing

IoT

se

rvic

e m

atu

rity

Page 14: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

How to enable innovative rapid IoT

service development?

Page 15: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Service Design Thinking + Agile Methodology

Design Development Innovation LabIoT PlatformsInnovation

Page 16: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Understand Define Ideation Prototype Validate/EvaluateDecide

Agile

Innovation m

eth

odolo

gy

Page 17: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Th

e C

usto

mer

Journ

ey C

anvas

Page 18: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Desig

n a

nd p

hysic

alpro

toty

pin

g

Page 19: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Innovation L

ab

Page 20: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Innovate, prototype, evaluate – repeat.

Page 21: Case Volvo Car Group:Roam Delivery - Utilizing a ”fail fast" mindset to accelerate business innovations

Let´s create new services

together!

Internet of Things Endorser

Tobias Persson

www.linkedin.com/in/tobiaspersson