case study-the obama strategy 111
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How to market your brand / blog just like Obama marketed his brand to a history making win.TRANSCRIPT
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CASE STUDY OF EFFECTIVENESS THE BARACK OBAMA CAMPAIGN
BRAND Barack Obama CAMPAIGN US Presidential 2008LAUNCH January 2007CATEGORY Politics
RESEARCH Paul van Veenendaal, SMM Wizard & Author ViralBlog.com STORY Igor Beuker, Founder Grupo LaComunidad & Author ViralBlog.com
CREDITS All credits go to Barack Obama and his campaign team DATE 29 January 2009
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TODAY’S PROGRAM IT’S A NEW DAY
OBAMA New School Marketer ARCHITECTURE Brand Interaction LACOMUNIDAD Why We Love Obama CAMPAIGN Insights & DetailsFUNDRAISING Show me the money UGC Examples Q&A Peer Learnings
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advertising neverstarted a movement
Barack Obama The New School Marketer
Barack Obama The New School Marketer
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How can I become one of them?
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“The Trialogue”
Consumers
Marketer
Interact and Listen? Yes I can!
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powered by the web, not advertised on it.
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Obama’s Campaign Team
Obama’s Campaign Team
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The Brand Engagement Architect
Chris Hughes (24) a co-founder of Facebook, left the company to develop Senator Barack Obama’s online & social media marketing architecture
1 4
The Brand Engagement Architect
The Brand Engagement Architect
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Obama’s Stairway To Brand Heaven
Obama’s Stairway To Brand Heaven
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Brand Interaction
Brand Interaction d Interaction
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Brand Interaction
Brand Interaction
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Brand Interaction
Brand Interaction
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Brand Interaction
Brand Interaction
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Why Do We Feel Connected To Obama
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The Decision Makers
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The Target Audience
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Grupo LaComunidad On A Mission
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Brand Interaction Strategies
Social
Communities
Seeding
Feeding
Weblog Forum Carnivals
Participation, engagement and advocacy: peers and friends will spread the brand’s message
new future brand offerings
Niche Community connected
to campaign liking
RatingVideo
ContestSignup
ViewVideo
CustomVideo
WebiSodes
Post
YOUR BLOG Tune-in
Opt-in
Ex. Twitter
Brand Interaction Strategies
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WOMMAWord of Mouth Marketing Association -- WOMMA -
Ethical Blogger ..
US-based organization for the viral, buzz, and word of mouth marketing industry. Events, newsletters, blogs and knowledge about word of mouth.
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Road To Democratic Nomination
Road To Democratic Nomination
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Duncan Hunter , Mike Huckabee, Jim Gilmore, Mitt Romney, Sam Brownback, Ron Paul, Tom Tancredo, Tommy Thompson, Rudy Giuliani, John McCain
Not in picture: Alan Keyes, Fred Thompson
The Republican Candidates
The Republican Candidates
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Mike Gravel, Barack Obama, Chris Dodd, John Edwards, Dennis Kucinich, Joe Biden, Bill Richardson, Hillary Clinton
The Democratic Candidates
The Democratic Candidates
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Road to Democratic Nomination (1)
To become the Democratic nominee for president, a candidate needs to capture 2,026 delegate votes.
• In the fall of 2007, the DNC said it would not count Florida and Michigan’s pledged delegates because the states violated party rules by scheduling their primaries prior to February 5
• The Democrats had 26 debates, nearly all more than one hour long, and all but one of them with both Hillary Clinton and Barack Obama.
• December 2007, Oprah endorses Barack Obama
• January 3, 2008: Iowa caucus – Obama wins• Biden & Dodd drops out on January 3, 2008: get less than 1%• January 8: New Hampshire Primary – Clinton cries & wins• Richardson drops out on January 10, 2008 after lackluster showings in the first primary
and caucus contests• January 15 & 19: Clinton wins Michigan Primary & Nevada Caucus • Kucinich drops out on Thursday, January 24, 2008• January 26: South Carolina – Obama wins• January 30: John Edwards drops out
Road to Democratic Nomination (1)
Road to Democratic Nomination (1)
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Road to Democratic Nomination (2)
To become the Democratic nominee for president, a candidate needs to capture 2,026 delegate votes.
• Obama receives endorsement of Caroline Kennedy and Ted Kennedy
• Wil.i.am releases “Yes We Can Song” on February 2, 2008; viewed 50+ million times by election time!
• Super Tuesday, February 5, 2008. Obama wins 13 of 22 states: Alabama, Alaska, Colorado, Connecticut, Delaware, Georgia, Idaho, Illinois, Kansas, Minnesota, Missouri, North Dakota, and Utah.
• Obama wins 11 states in a row! Louisiana, Nebraska, Washington State, Virgin Islands, Maine, District of Columbia, Maryland, Virginia, Wisconsin, Hawaii & Vermont.
• Clinton’s 3 AM commercial backfires – girl in ad is Obama supporter
• March 2008, Mike Gravel drops out
• Clintons wins Texas, Ohio and Rhode Island; Obama wins Wyoming and Mississippi• Obama disavows Reverend Wright – “A More Perfect Union” in Philadelphia (viewed 7M on
YouTube)
• CBS Broadcasting caught Hillary lying about her trip to Tuzla, Bosnia, in 1996.
• Obama wins Guam, North Carolina, Oregon & Montana & Edwards’ delegates & Superdelegates
• June 5, 2008, Obama wins Democratic nomination 2229.5 vs 1896.5 delegates
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Democratic Polls: Obama vs Clinton
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Comparing Candidates: Engagement and ParticipationNumber of Opportunities to Engage and Participate on Web sites
June 2007
Blogs on Candidate Web sites
Grassroots activity by Candidate
Presidential Candidates on MySpace
Democratic & Republican Candidates & Web 2.0
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THE OBAMA STRATEGY
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The Presidential Election ‘08
• The most expensive in US history!
• More voters than ever before
• Largest age gap between Democratic and Republican candidate ever
• Strewn with controversy
• Internet and video become major factors
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Obama’s 50 State Strategy (1)
• A fifty state strategy is a political strategy which aims for progress in all states of the United States of America, rather than conceding certain states as "unwinnable".
• Obtain 270 Electoral votes
• Soldify wins in Nevada, Colorado, New Mexico and Florida
• Keep every state won by Kerry in the 2004 election
• Top priorities in battleground states- Voter Registration- Helping elect Democrats down the ballot- Build grassroots organization in every state
• Going up in television early in Alaska, Colorado, Georgia, Indiana, Michigan, Iowa, Missouri, Montana,Florida, Nevada, New Hampshire, New Mexico, NorthCarolina, North Dakota, Ohio, Pennsylvania, Wisconsin,Virginia
• Stick with issue spots vs McCain’s attack spotsInstall confidence within the peopleUse attack spots only in states with very small margins
• Focus on small donations
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BarackObama.com
Main body of text is like a blog
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My.BarackObama.com = Do-It-Yourself Citizenship
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My.BarackObama.com deconstructed
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My.barackobama.com allows users to join groups, connect with other users, plan events, raise money, write own blogs and volunteer. Basic tools for grassroots organizing at your fingertips!
My. BarackObama.com – Dashboard
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1. Always play the role of a good friend
2. Interact with good reasons
3. Ask for more feedback-even in comments
4. Encourage free expression
5. Join Social Networks
6. Take Advantage of your Blog Roll
7. Tag your Images
8. Contests
9. Post Regularly
10.Trackback and link to other blogs in your blog posts
11.Submit your latest pillar article to a blog carnival.
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My. BarackObama.com – Activity index
The Lemonade Stand Award
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My. BarackObama.com – Personal Fundraising
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My. BarackObama.com – Event finder
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My. BarackObama.com – Neighbor to Neighbor
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My. BarackObama.com – Voter Script
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My. BarackObama.com – Phone Banking tool
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Geared toward getting out the vote
Innovations – Widgets
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Innovations – Fight The Smears
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Innovations – In-game advertising
For weeks Obama ran in-game ads in 18 games such as Burnout Paradise for the Xbox 360 across 10 battleground states. The Obama campaign paid Massive Incorporated $44,465.78 for online advertising in early October.
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Obama Everywhere
• Obama has gained 5 million supporters in other social networks.
• Obama maintained a profile in more than 15 onlinecommunities, including BlackPlanet, a MySpace for AfricanAmericans, and Eons, a Facebook for baby boomers.
• On Facebook, where about 3.2 million (during the campaign)signed up as his supporters, a group called Students for Barack Obama was created in July 2007.
• It was so effective at energizing college-age voters that senior aides made it an official part of the campaign thefollowing spring.
• And Facebook users did vote: On Facebook's Election 2008 page, which listed an 800 number to call for votingproblems, more than 5.4 million users clicked on an "I Voted" button to let their Facebook friends know that they made it to the polls.
LESSON:CROSS PLATFORM YOUR BLOG:
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My.BarackObama.com Statistics
• On MyBarackObama.com, Obama's own social network, 2 million profiles were created
• In addition, 200,000 offline events were planned
• About 400,000 blog posts were written
• And more than 35,000 volunteer groups were created - at least 1,000 of them on Feb. 10, 2007, the day Obama announced his candidacy
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McCain vs Obama on the web (1)
Engagement and Participation
• During the primary-election examination, the Obama Web site focused heavily —more than that of any other candidate from either party—on engaging supporters and motivating them to turn their enthusiasm into on-the-ground, grassroots activities
• Both campaign websites offer two ways of facilitating user engagement —allowing people to communicate with the campaign, personalize their own pages, and sign up to receive information updates:OPT-IN DATABASE
• For most of the summer, however, many of these features on the McCain site were not yet operational. They are now up and running.
• The McCain website offers customization tools through “McCainSpace,” a feature advertised as early as 2007 but not fully functioning until August of 2008. As late as August 1, the only option was to create a personal page—and even that was still not really working. That page displayed only a generic note that the page was “under construction” and they would notify us when it went live.
• As that page went live, McCainSpace also launched additional customization features. Users can now post McCain videos, pictures and blogs to their home pages, and with a few clicks send any of that material out to users of 25 different social networking sites.
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McCain’s missteps: astroturfing
Asking supporters to cut and paste talking points into blog comment threads in exchange for prizes? Its bribing, not authentic and undermines what social mediaare all about. See www.womma.org for Word Of Mouth Marketing Code of Conduct!
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Hope. Change. Action
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Obama YouTube Channel
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McCain YouTube Channel
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YouTube
Obama McCainVideos 1,827 330
Views 120,479,084 25,995,773
Subscribers 149,258 28,343
Special features of YouTube page
Contribute to campaign via Google Checkout; link to YouTube page on barackobama.com
Find events; host events
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Politicians on YouTube
YouTube Politicians Top 10: 4,496 videos generate 189,011,052 clip views!
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Presidential Race Online Video Summary
• Barack Obama attracted more female viewers than John McCain
• Barack Obama is pulling in more younger viewers while McCain is pulling in a slightly older bunch which is to be expected.
• Barack Obama has over 300 Millions more clip views than McCain
OBAMA’S TOP VIDEO PLATFORMS:•YouTube•MySpace TV•MetaCafe•ElectionTV•Veoh
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What’s Your Social Media Strategy?
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Facebook Statistics
Official Obama McCain
Members/Supporters in largest group
5,066,446* 583.518*
Number of Wall posts 572,383 none
Special features of profile page**
Videos, find out where to vote, register to vote
none
* Unofficial group ‘One Million for McCain/Palin’ has 200,251 members Unofficial group ‘One Million Strong for Barack’ has 986,470 members ** Beyond basics like Posted Items, Events, Discussion, Wall posts
Data from February 4, 2009
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LinkedIn:a business-oriented social networking site founded in December 2002 and launched in May 2003[2] mainly used for professional networking.
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Flickr
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Twitter <3 Obama
• With 109,892 followers, Obama is the #1 Twitterholic• McCain with 4,402 followers doesn’t break the top 100
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Online Advertising Obama
Search• The Obama campaign spent $3.5 million on Google search in October 2008 alone.• Yahoo collected $673,000 during the same month.
Social Networks• The campaign spent $467,000 on Facebook in 2008, including $370,000 in September
2008. • $61,000 went to Black Planet. • Only $11,000 went to MySpace spending in 2008.
Media• $138,000 went to BET.com• Time Warner spending totaled $337,000 before October.• Politico, $145,000• WashingtonPost, $100,0000.• NBA.com, $21,000 in September 2008• Weather Channel, $108,000 all year.• Through ad network Centro, the campaign spent $630,000 on local TV and newspaper
Web sites before October. Another $100,000 went through Cox.
Ad networks:• The campaign spent $600,000 in 2008 on Advertising.com, Collective Media,
Undertone Networks, Burst Media, Quigo, DrivePM, Pulse360, Specific Media, and online video networks Broadband Enterprises and Tremor Media.
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30 minute TV Commercial
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Text Messaging & Mobile
• A million people signed up for Obama's text-messaging program
• On the night Obama accepted the Democratic nominationat Invesco Field in Denver, more than 30,000 phonesamong the crowd of 75,000 were used to text in to jointhe program
• Supporters on average received 5 to 20 text messages per month, depending on where they lived -- the programwas divided by states, regions, zip codes and colleges – and what kind of messages they had opted to receive.
• On Election Day, every voter who'd signed up for alerts inbattleground states got at least 3 text messages
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iPhone Application
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Brand Obama - Segmentation
He addressed many “niche” groups personal and relevant!
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Brand Obama - Segmentation
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DEBATES OBAMA vs McCAIN
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Obama vs McCain – 1st debate
A tag cloud or word cloud: is a visual depiction of user-generated tags, or simply the word content of a site, used typically to describe the content of web sites.
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Obama vs McCain – 2nd debate
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Obama vs McCain – 3rd debate
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DID OBAMA’S STRATEGY WORK?
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Yes! Obama makes History!
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AFTER THE ELECTION
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Change.gov
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YouTube Weekly Address by President-Elect
Also available on AOL, Yahoo, and MSN.
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Whitehouse.gov
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Obama Mania: IKEA
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FUNDRAISING
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How Obama Reinvented Campaign Finance
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3.0 million contributors 6.5 million online donations 93% less than $100 $80 Average online donation $500 million raised online
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Fundraising over Time: Obama vs McCain
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Fundraising Barack Obama
Average Spent per Vote
Raised $532,946,511 Spent $513,557,218 69,447,084 = $7.39 per vote
(source: Wikipedia)
(source: OpenSecrets.org)
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Fundraising John McCain
Average Spent per Vote
Raised $379,006,485 Spent $346,666,422 59,925,610 = $5.78 per vote
(source: Wikipedia)
(source: OpenSecrets.org)
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Media Breakdown Obama vs McCain
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VOTER GENERATED CONTENT
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Hillary 1984
Vote Differenthttp://www.youtube.com/watch?v=6h3G-lMZxjo
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Obama Girl
"I Got a Crush...On Obama" By Obama Girl http://www.youtube.com/watch?v=wKsoXHYICqU
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Tina Fey
Sarah Palin aka Tina Fey on SNLhttp://www.youtube.com/watch?v=Jukzu_dMuPk
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Paris Hilton For President
Paris Hilton Responds to McCain Adhttp://tinyurl.com/parishiltonadvert
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Will.i.am - Yes We Can
Yes We Can - Barack Obama Music Videohttp://www.youtube.com/watch?v=jjXyqcx-mYY
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Wassup 2008
Wassup 2008http://www.youtube.com/watch?v=Qq8Uc5BFogE
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Obama vs McCain Dance Off
Obama and McCain - Dance Off!http://www.youtube.com/watch?v=wzyT9-9lUyE
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YouBama.com
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1,542 Obama Flickr Groups!
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Hope Poster by Shepard Fairey
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Obamacon Me
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• Have a clear goal, organise and plan ahead
• Be positive and optimistic
• Project success before you’ve made it
• Be proud of where you’ve come from
• Embrace new technology, go to where people are and on their terms
• Be inclusive & unifying and create a sense of shared involvement
• Create advocates & empower them to spread the word
• Don’t be afraid to ask for commitment
• Obsess about the detail & use it to have an honest dialogue
• Be relevant and local
• Speak your mind and assert what you believe
• …and keep it simple (“Yes We Can” vs “Just Do It”)
What can Brands learn from Obama?
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10 Reasons Obama is The Man!
• He looks cool on T-shirts
• He inhaled and we quote “That was the point”
• Opposed invading Iraq before it became fashionable
• He can BALL
• What’s the alternative? McCain? I love my Grandpa too, but seriously, President Grandpa?
• Michelle Obama is smarter than the last President & VP combined (and cuter)Princeton University, Harvard Law School, Assistant to the Mayor in Chicago, VP of U of Chicago Hospitals
• He can spell D-I-P-L-O-M-A-C-Y (that’s a start)
• His campaign is financed by THE PEOPLE – 3,000,000 individuals contributed and that ain’t bad (most ever)
• He can remember the difference between Shiites and Sunnis
• CHANGE – it’s been a long time coming
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Brands That Have Embraced The Obama Way
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Starbucks
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A Social Media Marketing Program
0. Brand Assessment within the Social Space(track conversations about brand, products, services, competitor)
1. Identification of Social Influencers
(identify right people on the right topics)
2. Outreach to Social Influencers
(invite them to participate in online community)
3. Turn Influencers into Brand Advocates
(build online community and engage influencers)
Grey = one off activityGreen = community building and ongoing eCRM (optional)Orange= ongoing activity (i.e. 4 to 6 reports per year)
4. Full Year Conversational Tracking Program(track conversations, sentiment, insights on brands, products, services in
target markets)
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The Impact Of SMM Programs
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Change? If Obama Can…
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You Can!
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THANK YOU FOR YOUR ATTENTION LET’S DRINK, LISTEN AND SHARE
CONNECT Paul van VeenendaalCONNECT Igor Beuker