case study solution the pepsicompany and iys solution semester weekend
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CASE STUDY: PEPSICO.
Pepsi Co. evaluate that in Pakistan they have very strong brand loyalty, they have
strong financial condition, they also have latest technology available in their
department and all departments are united to perform work effectively. But in the
category of snacks they do not have much experience. There are several ethical and
religious issues related with their snacks, they don’t have huge work force but the
positive thing is that they have the capability to produce on larger scale and backing
of PepsiCo.
Moreover the company also evaluates that for both of their SBU’s operating in
Pakistan market is not declining and there is a continuous increase in the quarterly
sales of their SBU’s. According to the accounts and finance departments the
strategist got the following data:
SBU Sales of 2014 Sales of 2013
Beverage 100,000,000 90,000,000
Snack 5,000,000 4,500,000
Competitors Sales of 2014
Coca Cola 90,000,000
Pakola 3,000,000
Kolsan Slanty 9,000,000
Q1: Develop proposed mission and vision of PepsiCo. with their evaluation matrix
Q2: Develop IFE and EFE for both SBU’s of PepsiCo. separately and write their
conclusion
Q3: Develop CPM matrix for both SBU’s of PepsiCo. separately and write proper
conclusion
Q4: Make TOWS matrix for both the SBU’s of PepsiCo. separately and identify
strategies and give them proper name
Q5: Make BCG matrix for both SBU’s of PepsiCo. and write proper conclusion
Q6: Make IE matrix for both the SBU’s of PepsiCo. and write proper conclusion
Q7: Make QSPM matrix in order to identify the best strategy or strategies which must
be implemented in both SBU’s of PepsiCo. (Hint: use strategies from TOWS matrix
for the purpose of evaluating them through QSPM)
Q8: Make Space matrix for both the SBU’s of PepsiCo. and write proper conclusion
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M/S PEPSICO. PAKISTAN
QUESTION NO. 2
M/S PEPSICO. PAKISTAN
SBU BEVERAGES
INTERNAL FACTOR EVALUTION MATRIX
SR. NO. FACTORS WEIGHT RATE SCORE
Strengths
1 Strong brand loyalty 0.27 4 1.08
2 Strong financial condition 0.22 4 0.88
3 Latest technology in all departments 0.15 4 0.60
4 Successful marketing and advertising 0.10 4 0.40
5 Unity within departments for greatereffectiveness
0.06 3 0.18
Weaknesses
6 Decline in taste 0.06 2 0.12
7 Low pricing as compared to competitors 0.05 2 0.10
8 Weak brand awareness among customers 0.05 2 0.10
9 Targeting only young consumers inadvertisements
0.04 1 0.04
Total 1 3.50
Conclusion
Since the total weighted score of Beverage SBU of M/S PEPSICO. PAKISTAN is
found to be 3.50 out of 4, that’s why SBU is progress ive in maintaining its internal
factors.
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M/S PEPSICO. PAKISTAN
SBU SNACKS
INTERNAL FACTOR EVALUTION MATRIX
SR. NO. FACTORS WEIGHT RATE SCORE
Strengths
1 Capability to produce on larger scale 0.20 4 0.80
2 Backing of PepsiCo. 0.15 4 0.60
Weaknesses
3 Religious issues related to production 0.25 2 0.50
4 Ethical issues related to production 0.20 2 0.40
5 Not experienced working force as comparedto competitors
0.10 1 0.10
6 Don’t have enough work force 0.10 2 0.20
Total 1 2.60
Conclusion
Since the total weighted score of Snacks SBU of M/S PEPSICO. PAKISTAN is found
to be 2.60 out of 4, that’s why SBU is average in maintaining its internal factors.
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M/S PEPSICO. PAKISTAN
SBU BEVERAGES
EXTERNAL FACTOR EVALUTION MATRIX
SR. NO. FACTORS WEIGHT RATE SCORE
Opportun i t ies
1 Mass marketing & advertising to increaselevel of awareness
0.25 4 1.00
2 Horizontal Integration over Pakola orGourmet
0.15 3 0.45
3 Producing beverages in Pakistan themselves 0.07 4 0.28
4 Launching new brands of SKU’s 0.03 4 0.12
Threats
5 Law & Order situation of Pakistan 0.25 4 1.00
6 Health conscious people avoiding thebeverage
0.17 3 0.51
7 Decrease in Brand loyalty in Pakistan 0.06 3 0.18
8 Decrease in buying power of consumers 0.02 2 0.04
Total 1 3.58
Conclusion
Since the total weighted score of Beverage SBU of M/S PEPSICO. PAKISTAN isfound to be 3.58 out of 4, that’s why SBU is progress ive in maintaining its external
factors.
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M/S PEPSICO. PAKISTAN
SBU SNACKS
EXTERNAL FACTOR EVALUTION MATRIX
SR. NO. FACTORS WEIGHT RATE SCORE
Opportun i t ies
1 Launching of new brands & SKU’s 0.25 4 1.00
2 Mass marketing & advertising to dealeffectively with religious & ethical issues
0.15 3 0.45
3 Increase sales by upselling & cross selling 0.05 4 0.20
4 Enhancement in trade promotion 0.05 3 0.15
Threats
5 Continuous de-marketing of brand 0.23 3 0.69
6 Law & order situation of Pakistan 0.16 3 0.48
7 Continuous religious concerns in Pakistan 0.08 2 0.168 Competitors policies & strategies 0.03 3 0.09
Total 1 3.22
Conclusion
Since the total weighted score of Snacks SBU of M/S PEPSICO. PAKISTAN is found
to be 3.22 out of 4, that’s why SBU is above average in maintaining its external
factors.
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QUESTION NO. 3
M/S PEPSICO. PAKISTAN
SBU BEVERAGES
COMPETITIVE PROFILE MATRIX
Sr.No.
Critical SuccessFactors
Weight PEPSI COCA COLA PAKOLA
Rate Score Rate Score Rate Score
1 Marketing & Advertising
0.20 4 0.80 4 0.80 2 0.40
2 Availability ofFinance
0.20 4 0.80 4 0.80 3 0.60
3 Consumer Loyalty 0.15 4 0.60 4 0.60 3 0.45
4 Market Share 0.13 4 0.52 3 0.39 2 0.265 Product Quality 0.10 3 0.30 4 0.40 2 0.20
6 Brand Reputation 0.08 4 0.32 4 0.32 3 0.24
7 SuccessfulProductPromotions
0.05 4 0.20 4 0.20 3 0.15
8 PriceCompetitiveness
0.04 4 0.16 3 0.12 4 0.16
9 Product Range 0.03 4 0.12 4 0.12 2 0.06
10 GeographicalExpansion
0.02 4 0.08 4 0.08 3 0.06
1 3.90 3.83 2.58
Conclusion
Since the total weighted score of SBU Beverages for M/S PEPSICO. PAKISTAN is
3.90 out of 4, which is more than M/S COCA COLA and M/S PAKOLA, but that does
not mean that PepsiCo. is better than Coca Cola and Pakola, it only means that
PepsiCo. is emphasizing more on its critical success factor as compared to CocaCola and Pakola.
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M/S PEPSICO. PAKISTAN
SBU SNACKS
COMPETITIVE PROFILE MATRIX
Sr.No.
Critical SuccessFactors
Weight PEPSI (LAYS) KOLSAN(SLANTY)
SNACKCITY(KURLEEZ)
Rate Score Rate Score Rate Score
1 Marketing & Advertising
0.20 4 0.80 3 0.60 3 0.60
2 Availability ofFinance
0.17 4 0.68 4 0.68 4 0.68
3 Consumer Loyalty 0.15 3 0.45 4 0.60 3 0.45
4 Market Share 0.13 3 0.39 4 0.52 3 0.39
5 Product Quality 0.10 4 0.40 4 0.40 4 0.406 Brand Reputation 0.10 4 0.40 4 0.40 4 0.40
7 Successful ProductPromotions
0.05 4 0.20 3 0.15 3 0.15
8 PriceCompetitiveness
0.05 2 0.10 4 0.20 3 0.15
9 Product Variety 0.05 4 0.20 3 0.15 4 0.20
1 3.62 3.70 3.42
Conclusion
Since the total weighted score of SBU Snacks for M/S KOLSAN (SLANTY) is 3.70
out of 4, which is more than M/S PEPSI (LAYS) and M/S SNACKCITY (KURLEEZ),
but that does not mean that Kolsan (Slanty) is better than Pepsi (Lays) and
Snackcity (Kurleez), it only means that Kolsan (Slanty) is emphasizing more on its
critical success factor as compared to Pepsi (Lays) and Snackcity (Kurleez).
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QUESTION NO. 5
M/S PEPSICO. PAKISTAN
SBU BEVERAGES
TOWS MATRIX
STRENGTHS1) Strong brand loyalty2) Strong financial condition3) Latest technology in all
departments4) Successful marketing and
advertising5) Unity within departments
for greater effectiveness
WEAKNESSES1) Decline in taste2) Low pricing as compared
to competitors3) Weak brand awareness
among customers4) Targeting only young
consumers in
advertisements OPPORTUNITIES
1) Mass marketing &advertising to increaselevel of awareness
2) Horizontal Integrationover Pakola or Gourmet
3) Producing beverages inPakistan themselves
4) Launching new brandsof SKU’s
SO Strategies WO Strategies
Use strong financial condition forhorizontal integration over Pakolaor Gourmet (S 1 , O 2 )Strategy: Horizontal Integrat ion
Use successful marketing andadvertising to increase level ofawareness (S 4 , O 1 )
Strategy: Product Deve lopment
Launch new brands of SKU’s toovercome low pricing ascompared to competitors (W 2 ,
O 4 )
Strategy: Conglomerate
Diversi f icat ion
Mass marketing & advertising toincrease level of awareness toovercome targeting only youngconsumers (W 4 , O 1 )
Strategy: Market Penetratio n
THREATS1) Law & Order situation of
Pakistan2) Health conscious people
avoiding the beverage3) Decrease in Brand
loyalty in Pakistan
4) Decrease in buyingpower of consumers
ST Strategies WT Strategies
Use strong financial condition toovercome decrease in buyingpower of consumers (S 2 , T 4 )
Strategy: Market Penetrat ion
Use successful marketing and
advertising to overcome decreasein brand loyalty in Pakistan (S 4 ,
T 3 )
Strategy: Market Developm ent
Improve taste in order to avoiddecrease in brand loyalty inPakistan (W 1 , T 3 )
Strategy: Produc t Developm ent
Increase brand awareness
among customers to cope upwith health conscious peopleavoiding the beverage (W 3 , T 2 )
Strategy: Market Penetration
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development and Market Development
INTERNAL
FACTORS
EXTERNAL
FACTORS
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M/S PEPSICO. PAKISTAN
SBU SNACKS
TOWS MATRIX
STRENGTHS1) Capability to produce on
larger scale2) Backing of PepsiCo.
WEAKNESSES1) Religious issues related to
production2) Ethical issues related to
production3) Not experienced working
force as compared tocompetitors
4) Don’t have enough workforce
OPPORTUNITIES1) Launching of new
brands & SKU’s 2) Mass marketing &
advertising to dealeffectively with religious& ethical issues
3) Increase sales byupselling & cross selling
4) Enhancement in tradepromotion
SO Strategies WO StrategiesUse backing of PepsiCo. tolaunch new brands & SKU’s(S 2 , O 1 )
Strategy: Market Penetrat ion
Cong lomerate Diversi f icat ion
Use capability to produce onlarger scale to increase sales byupselling & cross selling (S 1 , O 3 )
Strategy: Produc t DevelopmentForward Integrat ion
Mass marketing & advertising toavoid religious & ethical issues(W 1 , W 2 , O 2 )
Strategy: Market Penetrat ion
Enhancement in trade promotionby increasing enough work force(W 4 , O 4 )
Strategy: Produc t Developm ent
THREATS1) Continuous de-
marketing of brand2) Law & order situation of
Pakistan3) Continuous religious
concerns in Pakistan4) Competitors policies &
strategies
ST Strategies WT Strategies
Use backing of PepsiCo. toovercome continuous de-marketing of brand (S 2 , T 1 )
Strategy: Market Developm ent
Use backing of PepsiCo. toovercome competitors policies &strategies (S 2 , T 4 )
Strategy: Produc t Development
Improve religious & ethical issuesrelated to production to facecontinuous de-marketing ofbrand (W 1 , W 2 , T 1 )
Strategy: Product Development
Increase work force to avoidcompetitors policies & strategies
(W 4 , T 4 )Strategy: Market Penetrat ion
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development and Market Penetration
INTERNAL
FACTORS
EXTERNAL
FACTORS
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QUESTION NO. 6
M/S PEPSICO. PAKISTAN
SBU BEVERAGES
BCG MATRIX
RMS =
=100,000,000
90,000,000
= 1.11
SGR =
−
=100,000,000− 90,000,000
90,000,000
= 0.11
1 20
0.5 0
− 20
0
(1.11, 0.11)
Related Market Share
ales Growth
Rate
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Conclusion
Since the RMS of SBU Beverages of PepsiCo. is 1.11 and SGR of SBU Beverages
of PepsiCo. is 0.11 , that’s why SBU Beverages is in quadrant 2 of BCG matrix and
selected strategies which we can pursue are Market Penetrat ion, Product
Development, Market Development, Concentr ic Diversi f icat ion, Horizontal
Diversi f icat ion, Backward Integrat ion and Forward Integrat ion
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development, Market Development and Market Penetration
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M/S PEPSICO. PAKISTAN
SBU SNACKS
BCG MATRIX
RMS =
=5,000,000
9,000,000
= 0.56
SGR = −
= 5,000,000− 4,500,0004,500,000
= 0.11
= 0.11
1 20
0.5 0
− 20
0 (0.56, 0.11)
Related Market Share
Sal
es
Gr
ow
th
Sh
are
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Conclusion
Since the RMS of SBU Snacks of PepsiCo. is 0.56 and SGR of SBU Beverages of
PepsiCo. is 0.11 , that’s why SBU Beverages is in quadrant 2 of BCG matrix and
selected strategies which we can pursue are Market Penetrat ion, Product
Development, Market Development, Concentr ic Diversi f icat ion, Horizontal
Diversi f icat ion, Backw ard Integrat ion and Forward Integrat ion
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development, Market Developm ent and Market Penetration
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QUESTION NO. 7
M/S PEPSICO. PAKISTAN
SBU BEVERAGES
INTERNAL EXTERNAL MATRIX
Conclusion
Since the total weighted score of IFE of SBU Beverages of M/S PEPSICO.
PAKISTAN is 3.50 and total weighted score of EFE of SBU Beverages of M/S
PEPSICO. PAKISTAN is 3.58 , that’s why SBU lies in 1st
cell of IE matrix whichindicates Grow & Bui ld strategy the strategies which can pursue are Backward
Integrat ion, Forw ard Integrat ion, Hor izontal Integrat ion, Market Penetrat ion,
Market Developm ent and Product Deve lopment
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development, Market Developm ent and Market Penetration
IFE SCORE
23
3
2
E
F
E
S
STRONG WEAK
LOW
(3.50, 3.58)
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M/S PEPSICO. PAKISTAN
SBU SNACKS
INTERNAL EXTERNAL MATRIX
Conclusion
Since the total weighted score of IFE of SBU Beverages of M/S PEPSICO.
PAKISTAN is 2.60 and total weighted score of EFE of SBU Beverages of M/S
PEPSICO. PAKISTAN is 3.22 , that’s why SBU lies in 2nd cell of IE matrix which
indicates Grow & Bui ld strategy the strategies which can pursue are Backward
Integrat ion, Forw ard Integrat ion, Hor izontal Integrat ion, Market Penetrat ion,
Market Developm ent and Product Deve lopment
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development, Market Developm ent and Market Penetration
IFE SCORE
1234
3
1
EF
E
S
C
AVERAGE
MEDIUM
LOW
(2.60, 3.22)
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QUESTION NO. 8
M/S PEPSICO. PAKISTAN
SBU BEVERAGES
SPACE MATRIX
INTERNAL STRATEGIC POSITION
Compet i t ive Advantage (CA)
-1 Market Share-1 Brand Image-2 Customer Loyalty-3 Control Over Suppliers-2 Technological know-how
Average: -1.8
Financ ial Stabil i ty (FS)
+5 Working Capital+5 Return on Investment+4 Leverage+6 Net Income+4 Inventory Turnover
Average: +4.8
EXTERNAL STRATEGIC POSITION Indu stry Stabil i ty (IS)
+5 Growth Potential+6 Ease of Entry+6 Profit Margin+5 Financial Stability+4 Resource utilization
Average: +5.2
Environmental Stabi l ity (ES)
-2 Inflation Rates
-1 Technological Change-2 Barriers to Entry-3 Demand Variability-4 Competitive Pressure
Average: -2.4Calculation on X- axis (CA , IS)
Calculation on X- axis = IS + (-CA)
= 5.3 + (- 1.8)
= +3.40
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Calculation on Y- axis (FS , ES)
Calculation on X- axis = FS + (-ES)
= 4.8 + (-2.4)
= +2.40
Conclusion: Since the X-axis score of SBU Beverages of M/S PEPSICO.PAKISTAN is +3.40 and Y-axis score of SBU Beverages of M/S PEPSICO.
PAKISTAN is +2.40 , that’s why SBU lies in 1st quadrant of SPACE matrix which
indicates Aggress ive strategy the strategies which can pursue are Backward
Integrat ion, Forw ard Integrat ion, Hor izontal Integrat ion, Market Penetrat ion,
Market Development, Product Development, Concentr ic Diversi f icat ion and
Cong lomerate Diversi f icat ion
Preferred Strategy: According to strategist, the preferred strategies from the matrix
are Product Deve lopment , Market Developm ent and Market Penetratio n
FP
ES
ISCA
+1 +3+2 +4-1-3-4 -2
-1
-2
-3
-4
+1
+2
+3
+4
(+3.40, +2.40)
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M/S PEPSICO. PAKISTAN
SBU SNACKS
SPACE MATRIX
INTERNAL STRATEGIC POSITION
Compet i t ive Advantage (CA)
-4 Market Share-3 Brand Image-3 Customer Loyalty-2 Control Over Suppliers-2 Technological know-how
Average: -2.80
Financ ial Stabil i ty (FS)+4 Working Capital+3 Return on Investment+2 Leverage+3 Net Income+3 Inventory Turnover
Average: +3.00
EXTERNAL STRATEGIC POSITION Indu stry Stabil i ty (IS)
+4 Growth Potential
+5 Ease of Entry+3 Profit Margin+3 Financial Stability+3 Resource utilization
Average: +3.60
Environmental Stabi l ity (ES)
-3 Inflation Rates-3 Technological Change-3 Barriers to Entry-5 Demand Variability
-6 Competitive PressureAverage: -4.00
Calculation on X- axis (CA , IS)
Calculation on X- axis = IS + (-CA)
= 3.60 + (- 2.80)
= +0.8
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Calculation on Y- axis (FS , ES)
Calculation on X- axis = FS + (-ES)
= 3.00 + (-4.00)
= -1.00
Conclusion
Since the X-axis score of SBU Snacks of M/S PEPSICO. PAKISTAN is +0.80 and Y-axis score of SBU Snacks of M/S PEPSICO. PAKISTAN is -1.00 , that’s why SBU lies
in 1st quadrant of SPACE matrix which indicates Aggress ive strategy the strategies
which can pursue are Backw ard Integrat ion, Forw ard Integrat ion, Horizontal
Integrat ion, Market Penetrat ion, Market Development and Product
Development
Preferred Strategy
According to strategist, the preferred strategies from the matrix are Product
Development, Market Developm ent and Market Penetration
FP
ES
ISCA
+1 +3+2 +4-1-3-4 -2
-1
-2
-3
-4
+1
+2
+3
+4
(+0.80, -1.00)