case study: molina medicaid solutions transforms healthcare through automation
TRANSCRIPT
Case Study: Molina Medicaid Solutions Transforms Healthcare Through Automation
Mandi Haas and Vanessa Keal
DevOps: Continuous Delivery
Molina Medicaid Solutions
Title or Division
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Abstract
In this session, you will learn how Molina Medicaid Solutions (MMS) is using CA Release Automation to increase its release capacity by reducing deployment time by more than 75 percent, improving quality by 90 percent and enabling development teams to focus on their core development responsibilities. These benefits have been realized through the implementation of a standard and sustainable automated approach to both deployment and quality assurance.
Mandi Haas
Vanessa Keal
Molina Medicaid Solutions
Project Manager, Technical
Director, Release Mgmt. & HPA Team
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Agenda
MOLINA MEDICAID SOLUTIONS
OUR TIPPING POINT
WHAT’S NEXT?
CHALLENGES
USING RELEASE AUTOMATION TO IMPROVE
BENEFITS & RESULTS
1
2
3
4
5
6
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Molina Medicaid Solutions
Molina Medicaid Solutions is a wholly-owned subsidiary of Molina Healthcare, offering Medicaid management information systems’ design, software development, system implementation, and expertise in the area of Medicaid operational support.
1Health PAS provides the technological foundation needed by state agencies to meet the increasing demands of Medicaid Information Technology Architecture (MITA) business processes and regulatory health care requirements.
2Health PAS, in combination with a highly trained support staff, offers state governments a CMS certified Medicaid fiscal agent solution.
3
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Our Tipping Point
We faced vast challenges of
processing complex claims through
numerous integrated software
components required for heavily
regulated Medicaid Management
Information System.
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Challenges
High deployment costs
Deployment quality/high risk of human error
Significant deployment labor costs
Lengthy maintenance windows to facilitate manual deployment activity
Lack of deployment knowledge in centralized repository for auditing and compliance
?
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Using Release Automation to Improve
Helped Molina to… Deliver an effective automated deployment
process for application releases and patches to more than 500 servers across 20+ customer environments
Provide a standardized deployment process for cloud-based SharePoint solutions built in-house, as well as 3rd-party applications
Ensure deployment knowledge is retainedin a centralized repository
Significantly increase responsiveness to customers
CA Release Automation
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Benefits and Results
Average release deployment time reduced from 12 hours to 45 minutes
Development resources removed from physical deployment activity – over 70% resource savings
Release tracking mechanism for auditing, compliance and improvement
Significant improvements in deployment quality
Increased customer service with more application deployment activity in a decreased maintenance window
Decreased deployment times by over 75%, reduced cost of human error by 90%, increased quality assurance, and ultimately increased customer service.
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MMS Road to Continuous Delivery
Improve customer service and satisfaction levels
Optimize the allocation of IT resources
Lower deployment costs while improving deployment quality
Modernize approach to data mining and masking
Improve test quality and productivity
Relentless pursuit of automation Continue to automate the deployment of other applications and optimize the current automation
CA Release Automation
CA Service Virtualization
CA Test Data Manager
WE ARE HERE
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Next Steps:Modernize Approach to Data Mining and Masking
SQL scripting
Limited SQL knowledge drives excessive time to pull data with low accuracy
Manual processes
Absorb 50% of testers time and require a significant degree of data model expertise
No automated tool for data masking
No automation plus lack of resources to manage security brings RISK
No standard approach to data mining
No historical data Overwriting
critical data Time drag on
business to feed data
Granular requirements
No support for system integration testing
Can be different for all states
?
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Results
By adopting an automated deployment approach, MMS has accomplished the following objectives:
Improve customer service and satisfaction levels
Optimize the allocation of IT resources
Lower deployment costs while improving deployment quality
Accelerate time to market
SummaryA Few Words to Review
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Recommended Sessions
SESSION # TITLE DATE/TIME
DO4T35TTech Talk: Integrate Infrastructure Configuration Management with Release Automation for the Best of Both Worlds
11/19/2015 at 2:00 pm
DO4X213L Hands-On Lab: Complement CA Release Automation with a New Continuous Delivery Solution Offering A Visual Approach for Complex Application Releases
11/19/2015 at 2:00 pm
DO4X210L Hands-On Lab: Build Integrations You Need with CA Release Automation Rapid Dev Kit (RDK) and SW Dev Kit (SDK)
11/19/2015 at 3:00 pm
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Must See Demos
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Theater 4
Cloud & SaaS Deployments
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CA RA Rapid Dev. Kit, SDK
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Integrations
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Follow On Conversations At…
Smart Bar
CA Release Automation
Theater 4
Tech Talks
CA Release Automation
Theater 4
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Q & A
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For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15