case study! keeping up with key changes in facebook & twitter

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CASE STUDY KEEPING UP WITH KEY CHANGES IN FACEBOOK & TWITTER PRESENTED BY: ROBERT PATTERSON TWITTER: @ROBERTPATTERSON DOWNLOAD PRESENTATION: HTTP://BIT.LY/EFTAMSTERDAM

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Page 1: CASE STUDY!  KEEPING UP WITH KEY CHANGES IN FACEBOOK & TWITTER

CASE �STUDY KEEPING UP WITH KEY CHANGES IN FACEBOOK & TWITTER

PRESENTED BY: ROBERT PATTERSON TWITTER: @ROBERTPATTERSON

DOWNLOAD PRESENTATION: HTTP://BIT.LY/EFTAMSTERDAM

Page 2: CASE STUDY!  KEEPING UP WITH KEY CHANGES IN FACEBOOK & TWITTER

WE HELP CONSUMERS CONNECT WITH BRANDS AND EACH OTHER TO INSPIRE AND SHARE TRAVEL EXPERIENCES.

MMGY GLOBAL Social Media Philosophy

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CASE STUDY

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DEVELOP INTEGRATED SOCIAL MEDIA PLATFORM

Mul$ple  apps  to  engage  users  

Consistent  branding  across  

channels  

Apps  to  drive  

referrals  

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INTERACTIVE TWITTER FACEBOOK APPLICATION

Allow  users  to  follow  &  engage  

within  app  

Share  photos  to  highlight  product  

Par$cipate  in  hashtags  &  chats  

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INTERACTIVE PINTEREST FACEBOOK APPLICATION

Allow  users  to  follow  &  consume  content  

within  app  

Campaign  specific  

pinboards  

Repin  user  generated  content  

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ICELANDAIR FACEBOOK APPLICATION

Highlight  Partnership  

Provide  Vehicle  to  Book  

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TARGET AUDIENCES USING FACEBOOK ADS Page  Ad   Sponsored  Story   Applica3on  App  

Promoted  Post  (new)   Facebook  Offers  (new)  

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INSPIRE & EDUCATE

Tell  your  story  

through  photos  

Ask  ques$ons  to  generate  ac$ons  

Take  consumer  focused  approach  

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INSPIRE & EDUCATE

Create  games  to  engage  users  

Ask  for  RTs  and  Likes  

Find  interested  users  and  engage  them  

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INCENTIVIZE PARTICIPATION Highlight  

consumer  interests  

Engage  consumers  with  daily  ques$on    

Incorporate  mul$ple  channels  

Require  users  “like”  the  page  to  

enter  

Make  it  mobile  friendly  

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CAMPAIGN RESULTS

FACEBOOK !   Campaign generated 20,000+ likes !   8M+ Facebook users reached !   25M+ Facebook impressions

TWITTER !   Campaign generated 1,000+ followers !   1M+ Twitter users reached !   1.5M Twitter impressions SWEEPSTAKES !   12,680 entries

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SOCIAL MEDIA RESOURCES

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SOCIAL MEDIA RESOURCES Facebook    Facebook  Blog  Facebook  Adver$sing  Facebook  Pages  Facebook  Case  Studies  Facebook  Developers  Blog  Facebook  Marke$ng  Solu$ons  Facebook  for  Business  Inside  Facebook  All  Facebook  Facebook  +  Commerce  Facebook  Live  

Twi>er    TwiNer  Blog  TwiNer  Adver$sing  TwiNer  for  Business  TwiNer  for  Developers  @twiNer  @twiNerads    

Download  My  Presenta$on:  hNp://bit.ly/eSamsterdam      

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THANK YOU