Entire Contents © 2008-13, Fiorano Software Inc. All rights reserved;

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Powered by Fiorano, CBA’s New Product Launch Revolutionizes Mobile-Banking

Customer Case StudyCommercial Bank of Africa Ltd.

Challenges

• Launch M-Shwari, a new revolutionary Mobile Banking product.

• Facilitate banking options like customer activation, deposits, withdrawals, account

statement, loan applications and paybacks, etc via mobile

• Eliminate the need of ‘walking into a branch’

• Core Banking (T24) integration with multiple systems

• Point-to-point connection will not work

• Sustain large number of mobile users; more than 15 million mobile users

Solution

• Core Banking Integration – Effortless integration of core banking applications with multiple systems making Fiorano a fundamental part of banking architecture. Modular and standardized, less risky and less expensive way of deployment.

• Peer-to-peer architecture - In-built messaging at the end-points, enabling parallel data-flows. Provides capability to handle an increasing number of users with no degradation in performance.

• Ability to easily expose Web Services to core applications - Existing WSDL are used to develop Web Services, a simplest way to integrate with external systems (such as the Safaricom/Vodafone server in the case of CBA).

• Availability of T24 Adaptors - In collaboration with Temenos, our T24 adaptors offer a codeless integration with the T24 Core Banking, dramatically cutting down on implementation time and cost.

• Availability of FioranoMQ®- A JMS-compliant messaging backbone, delivers messages with lowest latency, highest throughput real-time enterprise messaging (asynchronous and synchronous).

Enabling Mobile Banking service, a new product launch by CBA

Benefits

• Quick launch of new product - With Fiorano SOA implemented in less than 5 weeks, M-Shwari was launched in a hitherto unprecedented time frame.

• Zero-coding environment - Fiorano’s code-free integration approach dramatically reduces implementation time, allowing banks to bring new capabilities to market faster.

• Increase Business Agility- Fiorano SOA simplifies application maintenance and new application development, resulting in a positive customer experience with a dramatically reduced likelihood of outages.

• High volume with low latency- CBA was able to easily sustain an unexpectedly large volume of transactions and data. Over 15-20 million messages sent each day were delivered with high speed and low latency.

• Easily scalable – Fiorano SOA provides a platform with easy scalable and reusable solutions which can be critical with business expansion, mergers and acquisitions.

• User friendly interface - Integrated with any third-party application via a user friendly point and click tools. An ability to remotely monitor the applications with complete visibility across the enterprise.

Result

• An average of 40,000 sign-ups barely a month after its launch

• Over one billion KSh of transactions recorded in a month since launched.

• With over 15 million having access to M-Shwari, it is expected to continue to

signing up new customers at the same or a faster rate going forward.

• After a huge success in Kenya, CBA is looking to expand its services to other

countries with Fiorano’s SOA platform.

“Fiorano has been critical in enabling the speed and efficiency with which we have been able to roll out this innovative product (M-Shwari) and handle the unexpected large volume of

transactions and data”

“M-Shwari has exceeded all the performance KPIs that we set out to achieve in the first 90 days”

- Dennis Volemi, CBA’s Head of Technology, New Business Ventures

Thank You

Entire Contents © 2008-13, Fiorano Software Inc. All rights reserved;

Fiorano, the Fiorano logo, FioranoMQ, Fiorano Middleware Platform, Fiorano Cloud Platform, Fiorano ESB and Fiorano SOA Platform, are trademarks or registered trademarks

of Fiorano Software Inc. and affiliates. All other trademarks belong to their respective owners.

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