case study: entering the brazilian market: build or buy

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USA 502 Mace Blvd, Suite 15 Davis, CA 95618 United States Tele: (+1) 530-792-8400 BACKGROUND CHALLENGE IMPACT The Client, a global, publicly-traded healthcare company, needed to make a corporate strategic decision about entering the Brazilian infusion pump market. The Client was considering acquiring a leading Brazilian manufacturer but wanted to first understand if it was better to buy or to enter the market directly with its current product portfolio. Before making the “build or buy” decision, the Client required a greater understanding of the true market size and attractiveness of the Brazilian infusion pump market. In addition, the Client needed to understand the current competitive landscape and brand perceptions of the leading competitors to better assess the attractiveness of acquiring the local incumbent. SOLUTION The solution was designed around a 3-phase approach. In Phase I, In-Depth Interviews (IDIs) were performed with Hospital Chief Nursing Officers to understand brand preference and utilization of infusion pumps and consumables. In Phase II, large scale Computer Assisted Telephone Interviews (CATI) were conducted to quantify installed base, pricing, and market share of infusion pumps and consumables across the hospital market in Brazil. Phase III consisted of follow-up interviews with Phase II participants to understand the why and the how of survey takers’ responses. The Client saved tens of millions of dollars by foregoing the acquisition of the local manufacturer based on the findings and recommendations of The MarkeTech Group. While the infusion pump market was found to be attractive, the local incumbent was perceived as having an inferior product portfolio. In addition, the incumbent’s strategy of winning market share with a low pricing strategy did not align with the Client’s own strategy and premium product positioning. EUROPE / FRANCE 3 rue Emile Péhant 44000 Nantes France Tel: +33 (0)2 72 01 00 80 www.themarketechgroup.com MARKET METHODOLOGY MIX South America Europe Qualitative Research Strategic Consulting Quantitative Asia PROFILE CLIENT TYPE PROJECT CATEGORY PRODUCT CREATION LAUNCH PREPARATION Medical Device Medical Imaging Medical Diagnostics Medical IT/eHealth Biotechnologies Pharmaceuticals Technology Assessment Opportunity Analysis Customer and Product Requirements Product Concept Testing Segmentation Analysis Brand Positioning Packaging and Materials Testing Go to Market Planning Pricing PRODUCT MONITORING Customer Satisfaction and Loyalty Post Launch Acceptance MARKET RESEARCH AND PLANNING Custom Market Analysis Market Mix Analysis Entering the Brazilian Market: Build or Buy? TECHNOLOGY GO / NO GO North America

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Visit us on the web: http://www.themarketechgroup.com/?utm_source=SlideShare&utm_medium=Social+Media&utm_campaign=Case+Studies About Us: With offices in North America and Europe, The MarkeTech Group provides a unique combination of extensive marketing research methodology expertise, deep medical technology domain knowledge and value-added strategic marketing consulting to medical technology companies who seek high quality marketing research studies and professional marketing strategy consulting. The MarkeTech Group's team of marketing research and strategy experts take pride in integrating their leading voice of customer (VOC) research expertise and strategic consulting into their clients' marketing and R&D departments to help successfully launch and maintain profitable products in healthcare. The MarkeTech Group, LLC 502 Mace Blvd, Suite 15 Davis, CA 95618 Tele: (+1) 530-792-8400 Fax: (+1) 530-792-8447 The MarkeTech Group, SARL 3, Rue Emile Péhant 44 000 Nantes Tele: +33 (0)2 72 01 00 80 Fax: +33 (0)2 40 48 29 40 Contact Us: http://www.themarketechgroup.com/index.php?page=Contact_TMTG&utm_source=SlideShare&utm_medium=Social+Media&utm_campaign=Case+Studies

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Page 1: Case Study: Entering the Brazilian Market: Build or Buy

USA502 Mace Blvd, Suite 15Davis, CA 95618United StatesTele: (+1) 530-792-8400

BACKGROUND

CHALLENGE

IMPACT

The Client, a global, publicly-traded healthcare company, needed to make a corporate strategic decision about entering the Brazilian infusion pump market. The Client was considering acquiring a leading Brazilian manufacturer but wanted to first understand if it was better to buy or to enter the market directly with its current product portfolio.

Before making the “build or buy” decision, the Client required a greater understanding of the true market size and attractiveness of the Brazilian infusion pump market. In addition, the Client needed to understand the current competitive landscape and brand perceptions of the leading competitors to better assess the attractiveness of acquiring the local incumbent.

SOLUTIONThe solution was designed around a 3-phase approach. In Phase I, In-Depth Interviews (IDIs) were performed with Hospital Chief Nursing Officers to understand brand preference and utilization of infusion pumps and consumables. In Phase II, large scale Computer Assisted Telephone Interviews (CATI) were conducted to quantify installed base, pricing, and market share of infusion pumps and consumables across the hospital market in Brazil. Phase III consisted of follow-up interviews with Phase II participants to understand the why and the how of survey takers’ responses.

The Client saved tens of millions of dollars by foregoing the acquisition of the local manufacturer based on the findings and recommendations of The MarkeTech Group. While the infusion pump market was found to be attractive, the local incumbent was perceived as having an inferior product portfolio. In addition, the incumbent’s strategy of winning market share with a low pricing strategy did not align with the Client’s own strategy and premium product positioning.

EUROPE / FRANCE3 rue Emile Péhant

44000 NantesFrance

Tel: +33 (0)2 72 01 00 80www.themarketechgroup.com

MARKET

METHODOLOGY MIX

South AmericaEurope

Qualitative ResearchStrategic Consulting

Quantitative

Asia

PROFILECLIENT TYPE

PROJECT CATEGORY

PRODUCT CREATION

LAUNCH PREPARATION

Medical DeviceMedical Imaging

Medical DiagnosticsMedical IT/eHealth

BiotechnologiesPharmaceuticals

Technology AssessmentOpportunity Analysis

Customer and Product RequirementsProduct Concept Testing

Segmentation AnalysisBrand Positioning

Packaging and Materials Testing

Go to Market PlanningPricing

PRODUCT MONITORINGCustomer Satisfaction and Loyalty

Post Launch Acceptance

MARKET RESEARCH AND PLANNINGCustom Market Analysis

Market Mix Analysis

Entering the Brazilian Market: Build or Buy?

TECHNOLOGY GO / NO GO

North America