PAF-Kiet City Campus

Semester:Summer -2014

Subject HRM:Submitted to: LT.COL (RETD) RAZA KAMAL

Presented by:.

Abdul Naveed

Mashal-ur-Rehman

Hafiz MuhammadUsman

Summary of Case Dynamo Industries, a medium sized firm manufacturing electrical motors

headquarter in St.Paul.Minnesota.

The firm employs 9,800 people

Dynamo Industries has plants in Port Elisabeth

The firm has been trying to hire a new plan manager, plant manager will report to directly to the voice president of Production )

The Pittsburgh plant has been a trouble spot. Over the past three years, production costs have been extremely high and there has been labour unrest (e.g. numerous work slowdowns, an excessive number of grievances filed). The most recent Pittsburgh plant manager was terminated, although by mutual agreement.

Dynamo Industries has used several expensive selection devices. These devices are detailed below. After a thorough recruitment effort (both within and outside the company) and some initial screening, the list of job candidates has been reduced to eight names.

S.# Name of Candidate Age Education Experience Other

1 George Martin 44 Years BA, Pretoria University.

M.A. (Industrial Relations),

University of Kwa Zulu-Natal.

plant manager in Bellville,

Western Cape

2 Tony caciopo 59 Years High school graduate 24 years worked with dynamo

out of 10 years Assistant Plan

manager in Dynamo.

health problems

3 Kathy Joyce 36 Years B.A plant manager at of Little

Rock Plant

She desires a lateral transfer because it would

enhance job opportunities for her husband. Joyce

has been with Dynamo for five years. She has

been plant manager at Kempton Park for the past

two years.

4 Barry fein 49 Year Associate Degree 2 years Plant manager at a large,

unionized textile plant

2 months ago, fein worked for discontinued this

product line and he was retrenched. Fein former

employer for 20 years and plant manager for 5

years. His letters of reference were excellent.

5 Ron Jackson 33 B.A. Rhodes University; MBA,

RAU.

4 Years with the same

company.2 years APM. as

acting plant manager at

Kimberley for the past 2

months

6 Jay Davis 46 B.A MBA Assistant plant manager at has been with Dynamo for 10 years; the past 7

years he has been assistant plant manager (6

years in Port Elisabeth, the last year in .

7 Frank Hall 58 B.Sc. (chemistry), Vice president production.

12 Year as plant manager

Dynamo’s major competitors. Seeking a demotion

so that he would not be required to travel so much.

Vice general managerial position for the past six

years. Before that he was a plant manager for 12

years. The plant was organized. No reference

information is available. However, he has received

outstanding reviews in trade publications for his

performance as vice general manager.

8 Tom Doyle 36 B.A +MBA 2 Years special assistant of the

voice president of Production 2

Years assistant PM.3Years PM

(little Rock )

Tom Doyle was the youngest PM ever appointed at

Dynamo. He was very ineffective as a PM and

after three years was removed from this position.

Characteristics of the

Candidates

Ratings

High Medium Low

Ability to handle stress Martin

Caciopo

Davis

Joyce

Jackson

Fein

Doyle

Hall

Ability to resolve conflict Joyce

Davis

Caciopo

Martin

Doyle

Hall

Fein

Jackson

Interpersonal skills Martin

Joyce

Hall

Jackson

Caciopo

Davis

Fein

Doyle

Managerial skills Martin

Caciopo

Joyce

Doyle

Hall

Jacson

Fein

Davis

INTERVIEWERS’ RATINGS OF THE CANDIDATES

.General

Manager

Production

General

Manager HR

Plant Manager Plant

Manager

Rosslyn

George Martin

Tony Caciopo

Kathy Joyce

Barry Fein

Ron Jackson

Jay Davis

Frank Hall

Tom Doyle

6.5

5

6

4

5

4.5

6.5

5.5

6

5.5

6.5

4

5.5

5

7

6

5.5

4.5

5

3

4.5

3.5

Interviewer not availa-ble for

interview

4.5

4

6

5.5

4

5

6.5

4

6

Note: Each of the interviewers went through a one-day training programme.

The General Manager Production’s interviews averaged three hours in

length. The others averaged 60 minutes in length. Interview ratings made

on a seven-point scale (1 = poor candidate … 7 = excellent candidate). All

interviews were semi-structured.

INTELLIGENCE TESTS AND HANDWRITING ANALYSES OF THE

CANDIDATES

Intelligence Test Handwriting Rating

George Martin

Tony Caciopo

Kathy Joyce

Barry Fein

Ron Jackson

Jay Davis

Frank Hall

Tom Doyle

119

116

141

122

114

148

112

125

+ 3

+ 1

- 1

0

+ 2

+ 2

+ 3

+ 3

Note: The intelligence test (Wechsler Adult Intelligence Scale) give by Dynamo

Industries is commonly used for selecting candidates for management. Individuals

scoring below 115 tend not to do well in managerial jobs. Standard error = 3.5,

reliability = 0.91.A handwriting analyst rated the candidates for the job in terms of their

likelihood of success as the Kimberley plant manager. (-3 = very poor prospect … +3 =

very strong prospect).

.

Promotability Performance Work Sample Score

George Martin

Tony Caciopo

Kathy Joyce

Barry fein

Ron Jackson

Jay Davis

Frank Hall

Tom doyle

NA

6

5

NA

5.5

7

NA

5.5

NA

5

6

NA

6

7

NA

6

19.5

15.5

18.5

18.5

18

16.5

19

17.5

PROMOTABILITYRATINGS, PERFORMANCE RATINGS AND WORK

SAMPLE SCORES

Note: A promatability rating was made as part of the annual performance review (7 = ready

for immediate promotion … 1 = should not be promoted). The performance ratings range

from 1 = poor performance … 7 = exceptional performance. As part of the selection process,

all applicants went through a series of work sample tests (i.e. in-basket, leaderless group

discussion, and a production planning exercise). Scoring was done by trained ratters from

the human resources department. (20 = highest possible score).

.

REPORTING PERSON: Vice President Production

. EDUCATION:

4-year degree in business or industrial management.

. EXPERIENCE:

1. Minimum of 5 years experience in plant management.

2. Previous supervisory experience managing manufacturing, maintenance, quality

and logistics

3. Previous experience working in a multi-shift production environment including

training

JOB SPECIFICATION OF PLANT MANAGER

. KNOWLEDGE, SKILLS & ABILITIES: Good interpersonal and communication skills.

Basic knowledge of administration and management.

Must be able to plan, allocate resources, manage production and coordinate people and

equipment.

Knowledge of raw materials, production processes, quality control, costs, and other

techniques for maximizing the effective manufacture.

Demonstrate equipment operations and work and safety procedures to new employees,

or assign employees to experienced workers for training.

APPROPRIATE CANDIDATES

George Martin:

Jay Davis

GEORGE MARTIN:

M.A Industrial Relations

6 years experience as a plant manager

Ability to handle stress is high

Ability to resolve conflict is medium

Interpersonal skills high

Interviewer’s rating:

VP production 6.5

VP personal: 6

Columbus PM: 5.5

Atlanta PM: 4

Rating: 1=poor candidate, 7=excellent candidate

JAY DAVIS:

MBA

10 years experience as an assistant plant manager

Ability to handle stress is high

Ability to resolve conflict is high

Interpersonal skills low

Interviewer’s rating:

VP production 4.5

VP personal: 5

Columbus PM: 3.5

Atlanta PM: 6.5

Rating: 1=poor candidate, 7=excellent candidate

ADDITIONAL INFORMATION

Operation Management Test

Aptitude test for managers in manufacturing & operations