CHALLENGE

SOLUTION

Community heart. Cloud vision.

Bridging the PSTN gap in O365

Sacred Heart Mission, an Australian non-profit community organisation, wanted a cloud-based communications solution to simplify Information and Computer Technology (ICT) across 300+ staff and 20+ sites. To help guide their journey to the cloud, Sacred Heart turned to the innovation of MNF Enterprise.

MNF made this vision possible with Cloud Connect, a pure cloud solution to enable internal and external voice calling via Office 365. MNF is the first Australian carrier to deliver Office 365 calling without the need for on-premise infrastructure. By enabling external (PSTN) calling, Sacred Heart are able to extract even more value from their existing Microsoft licenses.

In addition, all phone numbers were transferred (‘ported’) to the MNF cloud platform, allowing users to make and receive calls via any device connected to O365. Numbers work as normal, but can now ring mobiles, tablets and softphone-enabled computers.

Sector:Non-prof it

Location:Victor ia, 20+ sites

Staff:300+

Solution:Cloud Connect for Off ice 365, Cloud Numbers

CASE STUDY Cloud ConnectTM

1300 431 456mnfenterprise.com.au

Cloud calling for Office 365

INTERNAL EXTERNAL

Sacred Heart Mission

BENEFITSModern collaboration in the cloudBy choosing MNF Enterprise to enable O365 for Unified Communications, Sacred Heart are able to simplify their ICT, get rid of legacy phone systems and unlock the full potential of their existing Microsoft services. Moreover, staff can now use Skype for Business and Microsoft Teams to communicate internally - and externally - from anywhere, on any device. In turn, helping Sacred Heart deliver better services to the the people and communities at the heart of it’s mission.

• Seamless connectivity between O365 and PSTN• Worldwide calling via the MNF voice network• Mobile workforce linked into the wider organisation

• Cloud numbers – enabling calls to any device, staff member or location

• On-premise phone systems replaced by O365

“MNF Enterprise have understood the needs of Sacred Heart Mission and provided advice, support and a solution that aligns to our ICT strategy of transitioning into the cloud.

We now have the mobility we need across multiple devices, desktops, mobile phones and iPads with MNF Enterprise’s voice service and Skype for Business. Following the initial pilot, we are now migrating all services and sites to this solution, and porting our phone numbers into MNF Enterprise’s cloud platform.”

- Gavin More, ICT ManagerSacred Heart Mission

CASE STUDY

1300 431 456 | mnfenterprise.com.au

Ready to enable Office 365 calling? Speak to a MNF Enterprise representative: