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CWDS / Child Welfare Digital Services Case Management Digital Service Sprint Review Sprint 5.1: 11/16/17 – 11/29/17

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Page 1: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

CWDS / Child Welfare Digital Services

Case Management Digital ServiceSprint ReviewSprint 5.1: 11/16/17 – 11/29/17

Page 2: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Agenda• Sprint Stories• Core County Brief• Sprint Backlog and Team Metrics• Feature Based Presentations:

Child Profile, Family Finding Tool, Landing Page• DesignOps & Other Efforts Presentation• Retrospective Items• Impediments & Challenges• What's Next

Page 3: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Stories• Research and Design

• Child Profile & Family Finding Tool SME research• Child Profile wireframe version 1 reviews• Landing Page Design Concepts• Family Finding Design Concepts Iteration• Navigation Design Exploration• Research Logistics Planning Lassen County

• Business• Research and Design Collaboration• Reviewed Wireframes• Support DOJ Interface Discussions• Support On-Site Logistics Planning

• Development• Landing Page• Pushed to 2 segments of pipeline (preint,

preview)• Client ID Page

Page 4: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

REMINDERSAgile Training - January 17, 2018, 8:30-4:30

Bi-Weekly County Call - Dec. 6, 2017, 11:00-12:00

Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30

• Survey for on-site core county meeting in

January 2018- Dec 1 Deadline.

• Transitioned to a different tool to track our

tasks from Pivotal Tracker to JIRA

Link to JIRA:

• Lassen County On-Site - Dec. 12, 2017

• Look for communication coming your way

soon about on-site research visit planning.

Core County Brief

Page 5: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

#1 Team Stories

Page 6: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Sprint Metrics Sprint 4.5 Sprint 4.6 Sprint 5.1Iteration

Planned Capacity % / PTS

Accepted # of Planned Feature Stories / PTS

# of Completed Feature Stories / PTS

% Completed (by PTS)(Planned vs Completed)

# of Stretch Backlog Features / PTS

% Completed (including Stretch, by PTS)

Average Velocity over 3 sprints

Cycle time for Features (in hrs.)

Sprint Metrics

Page 7: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Child ProfileSprint 5.1

Page 8: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Child Profile: Design

• Met with B-Team and gather info about Child

Profile Data Fields on Client Notebook ID Tab.

• Created Wireframes for Child Profile Page

(Client Notebook: ID Tab)

• Reviewed Version 1 Wireframes with SME B-Team,

Cindy, and Development Team

• Logistics & Schedule for Lassen County On-Site visit

on 12/12/17

Page 9: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Child Profile: Development• Reviewed wireframes with Design and B-Team

• Researched and identified Components on Child

Profile Wireframes.

• Prioritized identified UI components to be

developed.

• Worked with API team to define the data retrieval

methods (and mock REST services)

• Built Version 1 client profile page template

Page 10: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Landing PageSprint 5.1

Page 11: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Landing Page • Discussed with Business Team SME’s the current login process in

CWS-CMS.

• Interviewed Business Team SME’s regarding the priorities a social

worker has when logging into a landing page or dashboard.

• Collaborated and leveraged Intake and CALs design concepts for

landing page.

• Explored alert and summary card concepts that surface valuable

information without requiring a “click.”

• Designed multiple landing page concepts to be validated during

core county feedback research.

DISCOVERY

Link to Design Concepts in progress:

https://pdmwlj.axshare.com/

pw:cwds123

Page 12: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Landing PageDELIVERY

DEMO

Page 13: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Family Finding ToolSprint 5.1

Page 14: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Family Finding Tool• Iterated on Family Finding Design Concepts based on core county

feedback (e.g. search filters, match scale).

• Begun to standardize designs based on project approved visual

design direction.

• Identified potential components that need to be updates or

added for implementation.

• Begun conversations with the Business and Development teams

on what a ‘version 1’ for implementation of Family Finding Tool

might be (based on legacy constraints and user priorities).

DISCOVERY

Link to Design Concepts in progress:

https://pdmwlj.axshare.com/

pw:cwds123

Page 15: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Design Ops / OtherSprint 5.1

Page 16: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Design Ops / Other Features

• Supported DOJ Interface discussions

for automated Background Checks

• Visual Exploration of Navigation

Options for Case Management

Page 17: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

RetrospectiveWHAT WENT WELL

• Program Increment Planning (work for coming 6 sprints) went well. Based on learnings from the prior PI, the team worked in advance of the PI-5 Planning to identify the features and priorities that are to be delivered, as well as any risks and dependencies. This resulted in a well thought out and comprehensive plan for PI-5.

IMPROVEMENT OPPORTUNITY

• The team continues to work on consolidating meetings and selective participation in meetings / events to maximize available working time. The team is also looking to do more team building activities to fortify self-organizing team culture.

Page 18: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

Impediments and ChallengesIMPEDIMENTS

TEAM CONTROL – none

TEAM INFLUENCE –

none

ORGANIZATIONAL –

none

CHALLENGESTEAM CONTROL – none

TEAM INFLUENCE -

Team and program working to develop a more structured

approach to features shared across multiple digital service

teams.

ORGANIZATIONAL -

Team directed to use JIRA although configuration and migration

was not complete prior to sprint start date.

Page 19: Case Management Digital Service Sprint Review · Case Management Sprint Review - Dec. 13, 2017, 2:30-3:30 • Survey for on-site core county meeting in January 2018- Dec 1 Deadline

• Iterate on CM Landing Page based on county input

• Iterate on Child Client Profile Page based on county input

• Iterate on Family Finding Design Concept with core counties

• Onsite research visit at Lassen County

• Work with CM core counties to arrange on-site visits

What’s Next?