7/25/2019 Case 1 Writeup

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Greg James, a Global Manager at SUN Microsystems sets up a team across

globe to implement firm`s latest enterprise wide solutions for large companies. There

was a serious system outage for S oldings which should be handled in less possible

time but that didn!t happen due to lot of miscommunication across Global Team.Global Team Management is one serious problem which Greg James faced while

managing global team. "or this issue my suggestions would be

#s $ndian team has %& members, while forming the team he should ha'e

thought of rightsi(ing i.e. SUN`s code called )*ule of %%+.

e should ha'e ased himself the -uestion )oes the team being chosen 'iew

itself as a di'ersify team+ based on the parameters Gender, /ocation, Time in

position, 0acground. "or which he should ha'e nowledge of cultural

awareness, Time (one conflicts. e should share a strong sense of group identity and buildup trust between

each other in team.

e should ha'e build1up proper communication structure by organi(ing weely

meetings with managers as a group and monthly meetings with their sub1

ordinates through webcasts and "ace to "ace meetings.

e should strengthen the organi(ation culture by ha'ing a plan of 'isiting the

teams at least once a year.

e should as for open ended -uestions and see room for impro'ement

through anonymous feedbac or satisfaction sur'eys.