Carrots and Sticks are for Asses!

Motivation 3.0 is here!

Inspired by Daniel H Pink’s Book: “Drive”

Torben Grut

torben.grut@frontit.se

Current state – Employee Engagement

Worldwide, 13% of Employees Are Engaged at Work

Source: (Gallup, ”State of the Global Workplace Report” 2013)

Country Engaged Not Engaged Actively Disengaged

Sweden 16% 72% 12%

France 9% 80% 11%

Germany 15% 61% 24%

UK 17% 57% 26%

Agenda

We will now examine and share some ideas on :

1. Motivation systems

2. Old school Public Education Systems

3. Old school Management

4. A Chasm

5. Motivation 3.0

6. Successful Business Using Motivation 3.0

7. What you as PM can do

8. Some final thoughts!

Frontit –change partner

• Frontit develops and strengthens its customers' ability to successfully drive change through management consulting, testing & quality management, project management and training.

• Started as a business within Statskonsult 1969

• Private company in 1983 under the name “Projektstyrning”.

• 2008 named “Frontit”

• Has trained over 35,000 people.

• >100 employees in Stockholm, Sundsvall, Västerås, Norrköping and Malmö

• Gazelle 2011, 2012, 2013, 2014

• Great Place to Work 2012, 2013, 2014

Stockholm

Sundsvall

Västerås

Torben Grut

• SME Project Management, ICC Coach at Frontit

• Former Board Member PMI SC 2004-2013

• Chair Swedish Standards Institute TC510, 2007-2013

(ISO 21500: “A Guide to Project Management”)

• Working with project management assignments 1983-2015

“…to live a good life, money isn't necessary and when one loses money, it can always be earned, unlike time whose loss cannot be earned back.”

Petrarch 1304-1374

Two types of motivation for an Individual

• Extrinsic

– External Motivational factors like:

– Business needs

– Organizational needs

– Incentives

• Intrinsic

– Internal Motivational factors like:

• Autonomy

• Mastery

• Higher Purpose

Sources: (Daniel H Pink, ”Drive”)

Two types of work from a conceptual perspective

• Algorithmic (given procedure) – simpler to solve, mechanical

– You know what to do and how to get there

– You will need and develop knowledge and skill

– Carrots and Sticks works just fine as motivation

• Heuristic (needs investigation) – harder to solve, cognitive

– You know the purpose but not how to get to an acceptable result

– You will need and develop knowledge, skill and creativity

– Carrots and Sticks makes no sense

Sources: (Daniel H Pink, ”Drive”)

Man's motivation systems

• The development can be summarized into 3 simple motivation systems:

• Motivation 1.0

• Motivation 2.0

• Motivation 3.0

Sources: (Daniel H Pink, Simon Sinek)

Motivation 1.0

A Biological Drive that helps us survive

Sources: (Daniel H Pink, Simon Sinek)

Motivation 1.0 Motivation 2.0

Presumes that people responds to rewards and punishments in their

environment

Sources: (Daniel H Pink)

National Education Systems reproducing Motivation 2.0

Will you be profitable little friend?Peter Tillberg 1971-1972

Source: (Sir Ken Robinson)

First you learn Math, then Languages Be right not wrong Do great Results, Perform, Deliver Plan, don’t act irrational Become an Academic Become a Professor Reproduce the ”The Box” through own or

others’ Children

The scientific management school of 1900

Sources: (Frederick Winslow Taylor, John Kenneth Galbraith, Karl Emil Maximilian "Max" Weber)

A Chasm

Since WWII, free trade in the world has increased 17-fold

But we have 13% engagement in the workforce

What happened?

Source: (World Values Survey, 2014, Gallup, Daniel H Pink ”Drive”)

There is a gap between what science knowsand what Business do

Motivation 2.0 Motivation 3.0

1. Autonomy

2. Mastery

3. Purpose

Source: (Pink; ”Drive”)

The Surprising Truth About What Motivates us

Autonomy

1. Autonomy over time to dispose

2. How to do what you do

3. What to do

4. With whom to do it.

Source: (Pink; ”Drive”)

Mastery

1. Attitude towards results as measure of intelligence: Performance vs Learning

2. Commitment

3. FLOW

Source: (Pink; ”Drive”)

EGO=1

𝐾𝑛𝑜𝑤𝑙𝑒𝑑𝑔𝑒

Purpose

1. Higher meaning in what you do

2. Purpose Maximizing

3. The good life

4. Wanting to know more - all the time

Source: (Pink; ”Drive”)

Examples of successful Companies running Motivation 3.0

• Tokyo Telecommunications Engineering Corporation

”To establish a workplace where engineers can feel the joy oftechnological innovation, be aware of their mission to society and work to their heart’s content” Masaru Ibuka – 1946

• Google

20% ”Personal Projects”

• Frontit AB

Leadership strategy on Employee Commitment

Source: (Pink; ”Drive”, Mihaly Chickzentmihaly, Anneli Angeling CEO Frontit)

How to start the journey towards 3.0?

How you as Project Manager can act ”3.0”

1. Encourage autonomy

2. Deepen exploration

3. Develop Mastery

4. Promote Purpose

5. Align with values

6. Connect to purpose

Thank you for Listening!

• References:

• Pink, Daniel H. (2013) Drive: The Surprising Truth About What Motivates Us

• Kotter, John P. (1996). Leading Change. Harvard Business School Press.

• Polanyi, Michael. (1966) The Tacit Dimension

• Zweig, Stefan. (1942) The World of Yesterday

• Linde, Göran. (2012) This you should know!

• Sinek, Simon: TED-talks (2010, 2012)

• Robinson Ken: TED-talks (2006, 2010, 2013)

• Schlingmann Per, Nordström Kjell A. (2014) Urban Express

• Uneståhl Lars-Eric: (He was my Prof. Personal talks)

• Works of Frederick Winslow Taylor, John Kenneth Galbraith, Karl Emil Maximilian "Max" Weber, Martin Seligman, Mihaly Chickzentmihaly

• Gagne, M. & Deci, EE. (2005). Self-determination theory and work motivation

• Skinner, B. F. (1948). Walden Two. New York: The Macmillan Company.

• Edward Deci & Richard Ryan, (Eds.). (2002) Handbook for Self-Determination Research. Rochester

• Gagne,M.(2014). The Oxford Handbook of Work Engagement, Motivation, Self Determination Theory.

Thank you for sharing!