carousel day nursery · carousel day nursery aragon road, morden, surrey. sm4 4qu.telephone:0208...
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Carousel Day Nursery Aragon Road, Morden, Surrey. SM4 4QU.Telephone:0208 337 0037
Email:[email protected] Website:www.carouseldaynursery.co.uk
Prospectus 2017-2018
An‘OUSTANDING’ Nursery
Where happy children play, learn and grow
2 Introduction
Carousel is an established, family-run company, delivering outstanding, affordable childcare
and education to local communities. Our first setting, in Motspur Park, was opened in 1997
and caters for children between the ages of two and five years. Our second setting is in the
grounds of Aragon Primary School in Morden and is registered to care for children from
three months to five years. Our nurseries are open for fifty weeks of the year, between the
hours of 8am-6pm. We also manage an after-school club and holiday club in Aragon School
for children from four (must have completed one term in Reception) to eleven years of age.
Carousel Nursery, Aragon, employs a high-quality team of Early Years Practitioners with
qualifications ranging from NVQ Level 3 in Childcare and Education, to NVQ Level 6, BA
Honours Degree in Early Childhood Studies. Our practitioners undertake regular training to
ensure up-to-date knowledge and guidance. We also take part in the government
apprentice scheme, supporting selected young people to start a career their chosen
profession.
The experienced and highly qualified staff are led by an exceptionally inspirational
management team. Together they fully involve parents, children and other agencies in their
continuous drive for improvement(Ofsted, 2015).
We acknowledge the formative, early years of a child’s life as crucial to their future learning,
development and life chances. The excellent staff team is dedicated to raising children’s
achievement through high quality teaching (Ofsted, 2015). We believe that every child
deserves the best possible start in life, helping them to develop into happy, confident,
sociable and independent young people. At Carousel we achieve this by working closely
with parents and families to ensure tailored care and education for each child, guided by
their own unique set of experiences, interests and needs. We embrace individuality,
equality and diversity; we value every child and their family, thus promoting a culture of
respect, confidence and a positive self-esteem.
All Carousel settings promote fundamental British Values.
Carousel Day Nursery works under the umbrella of the national Early Years Foundation
Stage (EYFS, 2016), which is guided by four themes:
A Unique Child Positive
Relationships
Enabling
Environments
Children learn and develop in different ways & at different rates
Every child is a unique, competent learner from birth who can be resilient, capable, confident & self-assured
Children learn to be strong & independent from a base of loving & secure relationships with parents and/or a key person
The environment plays a key role in supporting & extending children’s development and learning
The EYFS framework covers the education & care of all children in early years provision, including children with special educational needs & disabilities
For more information about the EYFS, please copy & paste this link into your internet browser:
http://www.education.gov.uk/schools/teachingandlearning/curriculum/a0068102/early-years-foundation-stage-
eyfs
3
Curriculum, Planning and Assessment
The EYFS (2016) curriculum is based around seven areas of learning and development.
For children under two, we concentrate on three Prime Areas:
• Communication and Language
• Personal, Social and Emotional Development
• Physical Development
These areas cover the knowledge and skills required to form the foundations of formal
learning. The Prime Areas develop through effective relationships and experiences,
supporting learning in all others areas, and remain fundamental throughout the EYFS.
The four Specific Areas of learning and development grow from the Prime Areas and provide important opportunities for extending knowledge:
• Literacy
• Mathematics
• Understanding the World
• Expressive Arts and Design
The quality of teaching across all areas of learning is consistently high. Staff precisely home
into children’s individuality and identify areas for development (Ofsted, 2015).
At Carousel Nursery we use regular observations of children as they play, learn and socialise to highlight their current interests alongside learning or development aims. These observations inform the children’s individual planning and help us to track their progress as well as identify specific needs. Planning is displayed both inside and outside of the playrooms, keeping parents informed and providing home learning ideas.
Reports and Reviews
Approximately ten weeks after entering the Baby Bears, Tigers or Penguins room, a review
of how a child has settled will be written and shared with parents. During this meeting, an
Individual Development Plan (IDP) will be devised to incorporate both home and nursery
perspectives. Children’s progress is monitored on local authority Early Years Outcomes
tracking sheets every six weeks and these are available to parents for their contributions.
Further review meetings are arranged every six months or before transitioning to a new
room/setting. IDPs will be reviewed every six weeks to ensure they are still current with
effective strategies. More frequent reviews and IDPs will be undertaken where appropriate.
After a child’s second birthday, a Two-year Progress Report is put together. This is a
statutory requirement of the EYFS and confirms a child’s readiness to engage with the
Specific Areas together with planning/assessment in all seven areas of learning and
development.
4
Outdoor Environments
Our children have access to a safe, enclosed garden every day, with a free-flow system in
place for Pre-school. Covered and shaded areas enable use of the garden in all seasons.
We also have access to the secure school field, where children delight in exploring the
large open space; going on nature walks or simply having a picnic under the shade of the
willow tree. Children are encouraged to take an interest in their world and care for nature
through activities such as bird-watching, discovering mini-beasts or growing flowers, fruit
and vegetables. As well as an artificially grassed section, slides and ride-on toys, the
garden hosts a playhouse and children’s shed, offering a wide choice of resources with
many learning, social and physical opportunities. Our babies have their own artificially-
turfed area where they can play, experience different types of weather and watch/interact
with their older friends and siblings.
The outdoor areas provide excellent opportunities to develop children’s physical skills
(Ofsted, 2015).
Snowy nursery garden and field Our artificially-turfed baby garden Children’s digging and growing area
Baby Bears
Our Baby Bears room provides a stimulating environment where our youngest children
independently explore, using their senses and growing mobility. Resources such as
treasure baskets promote heuristic play; low-level storage and displays keep everything
within sight and reach. As well as a Black & White area, there are inviting spaces to hide,
play, discover and rest. Within warm, homely surroundings, our Tiger Cubs experience
an array of natural resources as well as musical, creative and interactive activities to
ignite their senses, social skills and curiosity.
Children and babies thrive in this lively and stimulating environment (Ofsted, 2015)
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Toddler Tigers
Our Toddler Tigers develop a thirst for learning as they independently investigate and
carry out self-selected activities with experienced adults on-hand to support their
education. Low-level units, with an emphasis on real and natural resources, enable the
children to lead their own play agendas and learning journeys. Children make sense of
their experiences through play, story-telling, songs and other creative means. Quiet
spaces such as the Tiger Den provide our Tigers with areas to be calm and relax,
concentrate on a task or chatter with their friends. Singing Tree sessions, marching bands
and dancing to a wide range of music are favourite activities with the Tigers! In this room,
we introduce language and social interaction groups, helping to support children’s
language acquisition.Staff are skilled at extending children’s communication and
language – they are highly effective in supporting toddlers’ early talking (Ofsted, 2015)
Pre-school Penguins
Our Pre-school Penguins enjoy a balance of child-initiated and adult-led activities. They
are encouraged to make independent choices and develop their critical thinking. The
room has defined areas of learning and activities are changed throughout the day
depending on children’s interests, requests and learning adventures. Older children
become socially skilled, working together on agreed projects (Ofsted, 2015).Children are
regularly involved in musical activities, arts and crafts and opportunities to investigate,
discover and experiment with their ideas. There is access to a laptop and a range of ICT
equipment. Pre-school operate a free-flow system whereby children can choose to play
inside or outside as well as making good use of the school field and physical apparatus.
The children engage in daily Pre-school, Language and Social Interaction groups, where
fun activities help to prepare them for school.
A highly stimulating environment in all the children’s rooms fully supports their confidence to explore and investigate for themselves. They are constantly busy in active and meaningful play (Ofsted, 2015)
6
Settling
We understand the importance of children settling; feeling safe and comfortable in a new
environment. Therefore, we work with parents/carers to devise a settling programme that
caters for individual needs. All About Me books help practitioners and parents share
information such as feeding and sleeping routines, children’s interests and comfort
strategies. Each child is assigned a Key Person who will have the main responsibility of
caring, assessing and planning for them as well as building positive, working relationships
with the child, parents and family. We aim to make our nursery as homely as possible to
promote comfort and security together with a sense of belonging and trust for each and
every child and parent.
Staff have exceptional bonds with babies and children to give them security (Ofsted,
2015)
Parental Partnership
At Carousel we respect parents as their child’s first and most enduring care-givers and
educators. From settling and day-to-day care to assessing and planning, we include and
value parental input. It is important for children to witness the good relationships between
parents and practitioners. For Baby Bears and Tigers we complete Day Sheets each
session to provide parents with detailed information about their child’s time at nursery and
facilitate a two-way communication channel between the children’s worlds. This is
reinforced with Teddy Diaries, home observation sheets and regular parental feedback
opportunities. As well as daily hand-over discussions and our open-door policy, parents
are invited for regular reviews on their child’s progression.
Effective partnerships between nursery, parents and other outside agencies fully support
children’s welfare and learning needs (Ofsted, 2015)
Special Educational Needs (SEN)
Our Local Offer details what we can offer children with SEN. A copy of the Local Offer is
available in the nursery reception area, on our website or can be emailed on request. Our
Special Educational Needs and Disability Policy can be viewed in our Welfare
Requirements Book at the front of the nursery. We have systems in place to support
early identification of children’s needs and work closely with parents (as well as outside
agencies where appropriate) to develop effective strategies and development plans.
Behaviour
We have a named practitioner responsible for behaviour in the nursery and we work with
parents for consistency. Behaviour strategies exist in each room and are age/stage
appropriate as well as taking into consideration individual children’s understanding and
needs. Through activities, circle times and good adult examples, our children learn to be
caring, thoughtful and accepting of others. Children are involved in decision and rule-
making processes, giving them a sense of self-worth, ownership and inclusion – because
of this, children’s behaviour is exceptional (Ofsted, 2015).
7
Outings and Visitors
We endeavour to provide our children with experiences to enhance their learning and
knowledge of the world. As well as arranged and trusted visitors, such as owners of
unusual pets or the police, we take the children out into the local environment, for
example, we may visit shops, the aquatic centre or go on a bus ride. Children interested
in animals have been taken to the farm or zoo and those demonstrating growing physical
skills may visit a soft play area or park with more challenging apparatus.
Older children make effective use of the wider challenging areas of the school to climb
apparatus (Ofsted, 2015)
Meals and Snacks
At Carousel Nursery our chef provides a wide variety of nutritious, balanced meals,
incorporating any special dietary requirements as well as favourite requests from the
children! In-line with our homely ethos, all staff eat with the children, ensuring a warm
and sociable atmosphere. Children are regularly involved in the making of their food, for
example, home-made pizzas or cheesy puffs for tea. As well as milk, a healthy snack is
served during each session – these consist of a range of fruits, salad, yoghurt or rice
cakes. Drinking water is available at all times. Our last inspection by the Food Standards
Agency rated us 5 (the highest rating for food and hygiene).
Sample Menu
Monday Tuesday Wednesday Thursday Friday
Lunch is served at 11.30am
Chicken stir fry Vegetable noodles
Prawn crackers
Roast lamb Roast potatoes
Mashed carrot & swede
Vegetable Risotto with a herby
tomato sauce
Beef & Veg lasagne Salad
Fish fillets Home-made
fries Peas
&sweetcorn
Fruit Trifle Fresh fruit salad Home-made Raisin cakes
Apple & mango Fromage frais
Light Tea is served at 4.30pm
Home-made pizzas
Crudités
Cheese on toast
Mini Yorkshires Sausages & gravy
Tuna mash
Mini omelettes Mixed Peppers
Pineapple chunks
Apple pie Ice cream
Banana mousse Natural yogurt Honey drizzle
Water melon
Individual dietary requirements are catered for each day
All snacks, drinks (except formula milk) and meals are included in our fees
Children and babies enjoy freshly cooked nutritious meals and snacks (Ofsted, 2015)
8
Fee Structure
*The above fees include all meals, snacks and drinks throughout the session. (Parents must provide baby formula).
*Full time discount is not applicable to government funded places.
*After funded provision, sessional or block session prices will apply.
30 Hours Government Funded Places
Provision for 3 - 4 year olds with a 30 hour funded place 30 hours Government Funding 3 full days £10 daily charge for all 38 weeks of the year healthy meals, snacks & drinks
*Full time discount is not applicable to government funded places. After funded provision,
sessional or block session prices will apply.
We require a minimum attendance of two sessions on two separate days.
Sickness and Medicines
Carousel Nursery aims to minimise the spread of illness or infection. In the case of
diarrhoea or vomiting, children (or staff) are not permitted to return to nursery until 48
hours after the last episode. In-line with our sickness policy, we reserve the right to send
home a child who is considered to be unwell, or with a high temperature of 38c+ or a
contagious disease – this is in the interests of the sick child as well as those they come
into contact with. Children are required to be on a course of antibiotics for a minimum of
24 hours before returning to nursery, no medicine will be administered to a child in our
care unless it is prescribed by a doctor, for a current condition, with a dispensing label
containing the child’s name and dosage details. Calpol and teething gels will not be given
to children unless prescribed by a doctor, although herbal teething powders are accepted.
Parents are asked to give signed consent for all short or long-term medication.
Emergency care will be sought in the event of not being able to contact a child’s parent or
legal guardian or if deemed immediately necessary. Please see our Policies and
Procedures/Welfare Requirements along with the Health Protection Agency book in the
nursery reception area for more detailed information.
Attendance Hours 3 months – 2 years 2 - 5 years Full time 8am – 6pm £250.00 a week £225.00 a week
Full day 8am – 6pm £ 54.00 a day £ 49.00 a day
Morning session 8am – 1pm £ 28.50 a session £ 26.00 a session
Afternoon session 1pm – 6pm £ 28.50 a session £ 26.00 a session
Five session block 8-1 or 1-6 £137.50 a week £125.00 a week
Hourly rate £ 7.00 an hour £ 7.00 an hour
Early start 7.30am £ 5.00 £ 5.00 (By arrangement only)
9
Policies, Procedures and Safeguarding
Our Policies and Procedures are available for parents and visitors to view at any time in
the nursery reception area. The welfare of all children in our care is paramount. Our
rooms, equipment and garden are assessed several times a day; new activities or outings
are also risk-assessed prior to engagement. In line with the statutory EYFS (2016)
requirements, we practise Safe Recruitment including DBS checks and Annual
Declarations. We have two named Safeguarding Officers and all practitioners are
committed to keeping children safe, healthy and happy. Children are taught about good
health, self-care and safety through example, stories, discussions and activities.
Staff’s first-rate knowledge of child protection fully protects children’s welfare and safety
(Ofsted, 2015).
Arrival and Collection
We welcome children into nursery from 8am (7.30am, by arrangement). We ask that
parents adhere to opening and closing times as we are not registered/insured to care for
children outside of these times. The nursery reserves the right to charge for late
collections - £5 for the first 1-5 minutes and £1 a minute thereafter. Only named,
authorised collectors on a child’s registration form will be permitted to collect that child.
Permission to Collect forms are available for advance notice that someone else will
collect a child. In unexpected circumstances, parents can notify us by telephone, giving a
password and description of unfamiliar collectors or emailing a photograph.
Complaints
Any concerns should be raised initially with your child’s Key Person or Room Leader. If
the matter is not resolved or you would like to speak to a member of our management
team, this will be arranged as quickly as possible.
If you are dissatisfied with any aspect of our service, you can contact Ofsted, the
regulators of early years’ settings, at:
The National Business Unit
Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD
Tel: 0300 123 1231
If you would like further information about Ofsted, you can visit their website at www.ofsted.gov.uk/parents
10
Ofsted Report
Our nursery was inspected by Ofsted on 18th June 2015 – we received a grade of
‘Outstanding’. There is a copy of the official report in our reception area and this can also
be viewed by visiting http://www.ofsted.gov.uk then go to Inspection Reports and Search,
using the postcode SM4 4QU.
We aim to provide a high standard of care for the children and families we serve and it is
therefore important your voices are heard. We welcome any feedback or suggestions
that may help us improve our practice and ensure that you get a quality, inclusive service
you can trust and rely on. We consistently monitor and review all aspects of the service
we provide as well as the learning and developmental progression of every child.
Testimonials*
• My son really enjoys going to Carousel Nursery which as a working, single parent,
makes me feel less guilty! I know that William will be treated with kindness and
given comfort if needed and that the staff here really do care and involve the
children in their decisions. Every day the children do something different. My son
loves making lunch/dinner and then eating it! I know William loves dressing up and
it’s great to see his personality shine through when playing with his friends. One of
the best things is the garden/field. Because the children in pre-school have free-
flow they can run off lots of energy and enjoy the air without it being constricted.
There are so many toys and activities outside, William never gets bored! I know my
son is safe, happy and well cared for while at Carousel and that means I can work
without worrying and William can play and learn in a nurturing environment
(William’s Mummy)
• I like playing in the field. It’s big. I like all the grass. I cuddle with the grown-ups
(William, aged 3)
• When the sun comes up we get to play at nursery. I just love to play action heroes
at nursery. I always like dressing up like Batman – it makes me fly. The grown-
ups do nice things. They get toys out when you say and eat lunch with us (Rys,
aged 3)
• My daughter started at Carousel when she was 10 months old. Mila is now nearly
four and loves her nursery. When I want her to spend a day with me, Mila wants to
go to nursery. The staff at Carousel are amazing! They are very helpful, loving and
very welcoming. The activities that they do in the three different rooms are really
great. I love going for the review meetings to see all the photo’s, work,
observations and reports Mila’s keyworker has written. My husband enjoys looking
at the displays; always colourful and full of information. There is nothing that I
would change about Carousel Nursery! (Mila’s Mummy)
• I like to play with all my friends. I like to paint and play princesses outside (Mila,
aged 3)
11
• I can play with my friends and the grown-ups are my friends as well (Lauren, aged
4)
• Carousel has always been very warm and welcoming. I have never had any issues
and to sum it up, I love carousel because they love my daughter! (Lauren’s
Mummy)
• What can we say?! Thank you doesn’t really cover it. Harry has had an amazing
time and I have felt so relaxed and happy leaving him there...... the fact that he is
excited about starting his new adventure is a testament to how well Carousel has
helped prepare him to face the big wide world (Harry’s Mummy)
*Original testimonials may be viewed upon request
12
Carousel Day Nursery Terms and Conditions
To secure a place at Carousel Nursery, completed registration documents accompanied by a
deposit of £150 must be accepted. This deposit is non-refundable once a child has been added to
our waiting list or a place has been reserved, unless we are unable to offer the requested sessions.
On leaving the nursery, after a minimum of three month’s attendance and provided one month’s
notice is given, the deposit will be returned.
One month’s notice is required to terminate a nursery place or amend agreed attendance
sessions. If one month’s notice is not received, you will be liable for a full month’s fees, forfeit
your deposit and incur a charge of £150
One month’s notice will be given by Carousel Day Nursery for any changes to fees or terms and
conditions
Fees are payable monthly, in advance, during the first week of each month. Cheques should be
made payable to Carousel Nursery London Ltd. Fees may also be paid by bank transfer or
cash. We accept Government-funded places for 2, 3, and 4 year olds and all childcare
vouchers. After funded provision, sessional or block session prices will be charged and the full-
time discount is no longer applicable.
The nursery is open all year, with the exception of the August Bank Holiday week and the week
between Christmas and New Year (including Christmas Eve). If a full week is not available
during this period, the daily rate will be charged
Fees are not charged during the two weeks that Carousel Day Nursery is closed. However,
fees are payable for all other Bank Holidays
All children are entitled to two weeks annual holiday, during which half-fees will be charged.
After the first two weeks, all other holidays will be charged at the full rate. For this purpose, a
year is considered to be from the child’s first day of attendance
Unfortunately, no refunds will be considered for absences as pre-arranged staffing and
operational expenses still have to be met
During the settling period, parents are welcome to stay in the room with their child or in our staff
room. Fees will be charged after the first two settling sessions.
I HAVE READ AND AGREE TO COMPLY WITH CAROUSEL DAY NURSERY’S TERMS AND CONDITIONS
Signature of Parent / Legal Guardian: Date:
13
Carousel Day Nursery Registration Form
Child’s Name: Known as:
Child’s Date of Birth: Male / Female
Address: Postcode:
Home Borough: Home Telephone Number:
Mother’s / Legal Guardian’s Name: Date of Birth:
Address, if different to the child:
Mobile Phone Number: Work Number:
Does this person have legal parental responsibility for this child? Yes / No
Father’s / Legal Guardian’s Name: Date of Birth:
Address, if different to the child:
Mobile Phone Number: Work Number:
Does this person have legal parental responsibility for this child? Yes / No
Names, Dates of Birth & School of all siblings:
Child’s First Language:
Other Languages spoken at home:
Nationality: Religion:
Names & dates of birth of people, other
than parents & siblings, living in the
child’s home, eg nanny, uncle, etc:
14
Named Authorised Collectors / Emergency Contacts – over 16 years of age:
1. Name: Date of Birth:
Relationship to Child: Phone Number:
Address:
Postcode:
2. Name: Date of Birth:
Relationship to child: Phone Number:
Address:
Postcode:
*We strongly advise emergency contact details, however, if you cannot provide additional numbers please record the reason:
Child’s Health Visitor & Contact Details:
Child’s Doctor, Address & Telephone Number:
Medical Conditions, including ALLERGIES:
Special Dietary Requirements, including medical or religious grounds:
Child’s Immunisation Record (Please transfer from your child’s red health book):
Start Date Requested: Attendance Requested:
Morning Session between the hours of 8am – 1pm
Monday Tuesday Wednesday Thursday Friday
Afternoon Session between the hours of 1pm – 6pm
Monday Tuesday Wednesday Thursday Friday
I HAVE READ AND AGREE TO COMPLY WITH CAROUSEL NURSERY’S TERMS AND CONDITIONS
Signature of Parent/Legal Guardian: Date:
Birth Certificate seen Parental Responsibility confirmed
Management signature/name:
15
Carousel Day Nursery Consent Form
Child’s Name: Child’s Date of Birth:
I do / do not give permission for Carousel Nursery to take photographs of my child for the purpose of their individual profile folder, nursery displays or training purposes
I do / do not give permission for photographs of my child to be used on the Carousel Nursery Website or Prospectus
I do / do not give permission for Carousel Nursery to take my child on local trips, for example to the shops, parks or garden centre
I do / do not give permission for Carousel Nursery to apply sun screen, provided by me, when appropriate
I do/do not give permission for Carousel Nursery to apply nappy rash treatment, suppliedby me, when appropriate
I do / do not give permission for my child to have face paints
I do / do not give permission for Carousel Nursery to seek medical advice or treatment for my child, in a medical emergency. I understand that every effort will be made to contact the parent(s)/legal guardian and named emergency contacts from the registration form
Parent / Legal Guardian’s Signature: Date:
Staff Member’s Signature
16
Carousel Day Nursery. Safeguarding for Parents/Carers
At Carousel Nursery we work together to safeguard children. This means protecting their safety and welfare through policies, procedures and good practice. In-line with our commitment to parental partnerships, we aim to keep you informed and included in all aspects of the care and education of your child. With regard to safeguarding, this entails developing two-way open information sharing, trust and honesty. On a day-to-day basis this will involve telling each other about concerns, or accidents/incidents that have happened in the nursery, at home or elsewhere. This is standard procedure and, in-line with local authority expectations, will be recorded in order to protect you, us and most importantly, your child. We have outlined below, the basic expectations of the nursery and parents/carers – if you would like to read our full Safeguarding Children Policy and Procedures, you will find them in the Welfare Requirements folder in the nursery reception area, or a copy can be printed/emailed to you. Our Safeguarding Leads are Jayne and Debbie who are available to answer any questions, give advice or listen to your concerns. You may also speak to your child’s key person.
Parent/Carer Responsibilities:
Allegations Against a Member of Staff:
Nursery Responsibilities:
Disclosure From a Child:
Please sign to say that you have read and agree to the above expectations and responsibilities
Name of Child: Parent Signature: Date:
If your child has an
accident or something
happens at home /
elsewhere
Tell your child’s key person,
Debbie or Jayne what
happened when you bring
them to nursery
You will be asked to complete
an Existing Injury / Incident
Record – this is now standard
procedure
All children will have accidents!
In a rare case where there is serious concern, the nursery may seek advice or share accident/incident details with the local authority, in-line with our professional obligations. Parents are involved unless a child is thought to be at
significant risk of harm
Accident/ Incident
Records are kept
confidentially, in
the office
To keep children safe,
happy & well cared
for, including safe
resources,
people&environment
s
To inform parents
as soon as
possible of any
concerns,
accidents or
incidents
To record accidents,
existing injuries &
incidents accurately,
with signatures from
parents & nursery
To educate
children
about
keeping safe
& healthy
To observe
statutory
safeguarding
guidelines &
working
partnerships
If you wish to make
an allegation against a
member of staff, this
must be put in writing
Statements will be
taken & the
member of staff
may be SUSPENDED
The nursery will follow
procedure including
informing the local
authority within 4 hours
The local authority, Merton, will
investigate & include all necessary
agencies such as Ofsted or the police
then inform parent of outcome(s)
If a child discloses a concern
we will listen & reassure them.
We may then record, discuss
with parent, complete Incident
Record or seek advice
Any record of the
disclosure will state the
child’s exact
words/gestures, not our
interpretations or
assumptions
If an Incident Record
is completed, the
parent will be asked
to comment & sign it
unless child is at risk
Serious concerns
will be shared with
the local authority -
parents informed
unless child at risk