Caroline Wrightcarolinewright007@hotmail.com

Tel: 07813654884

Highly experienced Professional HR Consultant, responsible for providing and delivering HR and training solutions. Working with HRBP’s and key stakeholders strategically aligning business goals alongside personal objectives. International project experience, managing and implementing key initiatives driving continuous change throughout the business. Enjoys working collaboratively with wider teams, influencing and driving best practice where possible.

May 2011 – 2016 T-Systems Ltd (Deutsche Telekom Group) HR Development Consultant

Training needs analysis working with Managers and HRBP’s Work with and manage 3rd party training providers, hold quarterly reviews Provide support and advice to the business on employee relation cases Design, deliver and facilitate internal training either face-to-face or via webex Manage HR & L&D systems, continuously improving functionality and updating content Support and co-ordinate international training programmes for all business area’s Responsible for “Performance Management Review” process, identifying individuals for

inclusion in Talent Management programmes and Succession Planning Manage and update HR and L&D policies and procedures, keeping intranet up-to-date Attend networking events reviewing potential suppliers to support business needs Promote and deliver new initiatives, Induction, Qualification Management, Working Virtually

and Career Gateway Pre and post Go-Live Provide support to the International “HR Suite – PMR project team”

Achievements 2014 to 2016: Promotion from HR Adviser to HR Development Consultant

Project member - Career Gateway programme, configure and test system, track, update, and communicate project status through project timeline. Select Career Champions, implement system and deliver training to 1200 people of all levels.

Project member - Working Virtually Workshop in Germany, become Champion for the UK, continuously implement and train UK community.

6 month Xchange programme in Germany, working with HRD International contributing to Global programmes: Qualification Management, Project Management, HR Suite (success factors) system configuration workshops for Recruitment, Performance Management, Succession Management, and Learning Management.

Participation in International Coaching Programme in Slovakia, implement in UK

I held a number of contract positions working in different industries as below:

July 2010 to March 2011 ISG Cathedral Ltd HR AdviserCovering maternity leave reporting to the Head of HR of this construction company working across 3 UK sites. Provide advice to all management and staff on a daily basis whilst working on new projects.

Set up of training for the business, annual personal development reviews Create and manage employee survey, work experience and apprenticeship scheme, Charity and business in the community Review all job descriptions, deal with recruitment and induction of new staff at all levels Produce monthly team briefs from board reports Deal with medical referrals

February 2010 – April 2010 The Probation Service HR Officer

Contracted to support the smooth transition to the Trust status across Bedfordshire Probation Service, notifying all employees and managing CRB applications and ID badges whilst dealing with day-to-day activities managing sickness, recruitment activities, and other duties as and when required.

Feb 2009 to Nov 2009 Sureterm Direct Ltd HR Officer

Set-up Human Resources function and developed policies and procedures for this insurance com-pany. Provided full support and advice to the managing director and line managers on all HR related matters, dealing with ER issues on a daily basis whilst working in a constantly changing environment.

April 2008 – Dec 2008 Citywire Financial Publishers Ltd HR Adviser

Managed Human Resources for the business, dealing with recruitment, training, employee relations, benefits, retention, and employment law.

Feb 2008 – April 2008 Accenture HR Representative

I managed the HR function on a temporary basis for a financial services unit of Accenture, where I covered all aspects of Human Resources and Employee Relations.

April 2007 - Nov 2007 Network Rail HR Adviser

Covering Maternity Leave I provided full HR support and advice to the HR Manager and all Depot Managers dealing with inductions, sickness, training, working alongside a Shared Service Centre.

Education & Summary of qualificationsCurrently studying PMI FoundationJuly 2005 Bedford College Level 2 - Initial Counselling Skills1989 - 1992 Hastingsbury Upper School – GCSE’s

Professional Training Course AttendedJanuary 2016 – LinkedIn January 2016 – Success at Interviews December 2015 – Competency Based Interviews December 2015 – Digital MarketingNovember 2015 – Creating & Presenting Positive OutcomesOctober 2015 – Coaching Conversations2015 – May - Working Virtually Programme & Cultural Navigator Tool2014 – Virtual Webex Trainer2013 - October – International Coaching Programme2012 – March - Customer Excellence Programme2008 - Predictive Index System – Licensed Analyst (Recruitment & Change Management)Microsoft Excel, Word, Powerpoint, Office Project - Intermediate

Systems Used SAP HR, Success Factors (HR Suite), Skillsoft e-learning, eBest purchase ordersOracle HRMS & irecruitment, TalentlinkCrystal (recruitment database) Peoplesoft, Resourcelink, Northgate, Ciphr

Interest and hobbies: Keeping Fit, swimming, rowing, charity challenges and events organising. Travel, and socialising with family and friends, attending live music events.

References obtained upon request