carol wilson spigner, dsw emerita associate professor university of pennsylvania school of social...
TRANSCRIPT
Supervision for Racial Equity
Carol Wilson Spigner, DSWEmerita Associate Professor
University of PennsylvaniaSchool of Social Policy and Practice
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Purpose
Describe the use of institutional analysis to identify organizational factors that contribute to disparities
Discuss the implications for child welfare supervision
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Institutional AnalysisOrganizations are designed to get the results
they achieve. The workers behavior is shaped by:MissionTextPolicies and proceduresAccountability structuresTheories and conceptsTrainingResourcesLinkages: internal and external
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FindingsLabeling & fear of the families and
community impede the delivery of servicePolicy mythology operates contrary to policy
and reduces opportunities for AA children and familiesTermination of parental rightsAge requirements for kinship care givers
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FindingsFamilies were not adequately assessed and
their strengths were not identified, appreciated or utilizedRisk assessment protocols were not properly
utilized….used to justify a decision rather than to make a decision.
Team decision making process were misused with decision being made in advance of the meeting and failure to engage the family in problem solving.
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FindingsFamilies experienced services as irrelevant,
difficult to access and or inadequate.Traditional vs. community and/ or faith basedLocation and accessFormulaic and not tailored to needsSurveillance rather than service
Reluctance to accept evidence of change therefore extending the duration of service
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FindingsLittle advocacy for resources was available to
AA families:Housing, drug treatment etcLegal representation was pro forma,
precluding meaningful participation by families in court proceedings
AA youth were deemed delinquent when their behavior was a response to lack of appropriate placement/ service in the child welfare system
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Implications for SupervisionSupervisor as the bridge between frontline workers
and management and policy functions.Need establish a legitimate expectation that supervisors
look across unit caseloads and identify problems in service delivery and policy and inform the “deciders”.
Supervisors are the standard bearers for good practice and must participate in the formulation of policy and training that supports good practice
Organization needs to support supervisors’ demand for good practice and the supports needed ( clear policy, training, performance appraisal, professional development, etc).
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ImplicationsImprove the quality of assessment not only
with own staff but the assessment processes used by the organization ( risk and safety assessment, family assessment etc.)
Assure that team decision-making and risk assessment protocols are used as intended and not used to validate perceptions of families and situation
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ImplicationsFocus on the evidence of change and require
justification for keeping cases open when the evidence is present.
Agency should structure regular feedback from supervisors on the adequacy, quality and accessibility of service for children and families.
Supervisors must understand the policies and the limits and flexibility of a policy and translate that to staff.
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Final Thought
Our agencies need a broader conversation about stigma, race and ethnicity, class, structural and institutional racism and its impact on child welfare for the purpose of minimizing the impact of stigma on the families and children we serve.
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