Carlson Rezidor Hotel Group

Carlson Rezidor Hotel Groupis an internationalhotelcompany,[1]with headquarters inMinneapolisandBrussels, Belgium.[2]The Carlson Rezidor Hotel Group includes more than 1,300 hotels in operation and under development in over 100 countries, employing over 88,000 staff. The hotel brands includeRadisson Hotels,Radisson Blu,Country Inns & Suites,Park Inns,Park Plaza Hotels & Resorts,Hotel Missoniand newly announced brandsRadisson Redand theQuorvus Collection.[3]

The group has its roots in a partnership betweenCarlson Companiesand Scandinavian-based Rezidor.

In most of the groups hotels, guests can benefit from the loyalty program Club CarlsonSM.

History Of Carlson Rezidor

In 1938, Curtis L. Carlson founded the Gold Bond Stamp Company in his hometown of Minneapolis, Minnesota. Over the next 75 years, Gold Bond grew into an international travel and hospitality magnate, operating thousands of hotels, hundreds of restaurants, and the world's leading business travel management company.

Rezidor was originally the hotel section ofSAS Airlines, Rezidor opened the first hotel 1960 in Denmark, theRoyal Copenhagen, designed by Arne Jacobsen. The group developed from a regional player in Scandinavia to an international company. In 1980, Radisson SAS opened in Kuwait, the first to open outside of Scandinavia. In 1994, Rezidor signed the first Master Franchise Agreement with Carlson for operation and development of the Radisson brand in Europe, the Middle East and Africa. In 2002, the second Master Franchise Agreement followed for the Park Inn, Country Inn and Regent brands in Europe, the Middle East and Africa. When SAS sold the hotel business in 2006 and Rezidor went public (listed at Stockholm Stock Exchange), Carlson became the largest shareholder and is today the majority shareholder.

Carlson and Rezidor launched their strategic partnership in January 2012. Together, they target more than MUS$400 incremental revenue and a RevPAR index increase of more than 9 points by 2015. Focus areas of their global cooperation are Revenue Generation activities and alignment of their core brands Radisson Blu and Park Inn by Radisson.

Brands in Carlson rezider

Country Inns & Suites

Hotel Missoni

Park Inn

Park Plaza Hotels & Resorts

Quorvus Collection

Radisson Hotels

Radisson Blu

Radisson Red

About hotel park plaza

Park PlazaHotels & Resorts is a worldwide brand of 39 hotels operating inEurope, theMiddle East, theUnited StatesandAsia. Its main markets includeLondon(six hotels),Amsterdam(three hotels),Berlin(two hotels) and one property in Bloomington, Minnesota, USA near the company's headquarters. The hotels are either owned, managed, or franchised to independent operators by Park Plaza Hotels & Resorts. In 2000Carlson Hotelsacquired the Park Plaza Hotels & Resortsbrand. Today, they are operated byCarlson Rezidor Hotel Group.

History of park plaza

Established in 1989, Park Plaza Mandarin Eindhoven is the first hotel opened. The iconic Park Plaza VictoriaAmsterdambuilt in 1890, becomes the company's second hotel. In 1995, Park Plaza VictoriaAmsterdamjoins the group and an agreement is signed with Park Plaza Worldwide. In 1997, the Park Plaza AstridAntwerp(Belgium) opens. The group opens its first hotel in 1999 in theUnited Kingdom, the Shaw Park Plaza in centralLondon(asset no longer a Park Plaza Hotel). In 2000, Park Plaza Hotels Europe acquires the master franchise for the brand from Park Plaza Worldwide. The Park Plaza VictoriaAmsterdamcelebrates its 110-year anniversary.

In 2000,Carlson Hotelsacquired the Park Plaza Hotels & Resorts brand from Park Plaza Worldwide. The company moves into the world of boutique hotels and expanded by opening of seven hotels in Germany and an artotel inBudapest, Hungary. The Park Plaza Victoria, London and Park Plaza Sherlock Holmes, both in central London, open late 2001. The second artotel inBerlin, artotel berlin city center west (Germany) opens as well, featuring 221 artworks fromAndy WarholandChristopher Makos.

Further expansion in the UK with the opening of Park PlazaNottingham. Also, in 2002 strategic marketing and reservations alliance agreed withCarlson Hotels Worldwide. North America,India, andEMEAunify to form one brand. The group launched its franchise offering with the opening of its first franchise hotel, Park Plaza Trier, Germany in 2003. In 2004, Park PlazaBelfastopened.

In 2005, one of Londons largest hotels to open for more than 30 years, Park Plaza Riverbank London, designed byAedasRHWL, opened. Park Plaza Cardiff opened, as well as the companys first all-suite luxury hotel, Plaza on the River Club and Residence, London. In 2006, the company's second Amsterdam hotel, Park Plaza Vondelpark,Amsterdam(the Netherlands) opened. The opening of Park PlazaTyrrelstown,Dublin(Ireland) and Park Plaza Wallstreet,Berlin(Germany) and 2 new artotels inGermany artotel Berlin Kudamm and artotel Potsdam are completed as well.

In 2007, Park Plaza Hotels floats on theLondon AIM Stock Exchangeand the new Park Plaza Hotels Ltd company is created. The company opens its 4th Park Plaza hotel in London, Park Plaza County Hall.

In 2008, the site for the first artotel in London was acquired inHoxtonin association with theRueben Brothers. In 2010 the largest London hotel so far opened, Park Plaza Westminster Bridge.

Park Plaza in Asia Pacific

Park Plaza inAsia Pacificare managed by Carlson Hotels in Asia Pacific. There are currently Park Plaza Hotels in key destinations such as Pakistan,Thailand,India, andChina.

Experience This Noida Hotel's Superior Services

Relax and rest assured that you can enjoy all the comforts of home at the Park Plaza Noida. The hotel's impressive array of amenities includes a state-of-the-art fitness centre, a well-equipped business centre and even a rooftop swimming pool with unparalleled city views. For a bit of pampering, head to the hotel's whirlpool tub and steam room.(hotel park plaza noida)

Enjoy Five-star Service at This Hotel's Location in Noida

Park Plaza Noida, located in the heart of India's National Capital Region, is an upscale hotel that features outstanding on-site conveniences and remarkably comfortable accommodation. Inspired by the elegance of European business hotels, Park Plaza offers contemporary style and numerous on-siteserviceslike a well-equipped business centre, spacious meeting facilities, a fitness centre and on-site dining. The hotel also boasts complimentaryhigh-speed, wireless Internet access and a rooftop swimming pool with stunning views of the city. An added bonus, the hotel affords easy access to New Delhi's top attractions, as well as major businesses and the area's biggest event hub: India Expo Centre and Mart. Make your reservation online to discover what makes Park Plaza one of the premier five-star hotels in Noida.

Hotel Brochure

Park Plaza Noida services include:

24-hour guest services, security and in-room dining

Air ticket confirmation

Assistant Manager available 24 hours

Babysitting service

Baggage storage

Business centre with private meeting rooms

Chauffeur-driven luxury cars available

Choice of newspapers available

Courier

Currency exchange

Doctor on call

Electronic door locks

Express check-in and check-out

Fitness centre featuring cardiovascular and strength-training equipment

Florist

Health club and spa

High-speed, wireless Internet (five MBPS) access enabled in room, meeting rooms and public areas (complimentary)

Laundry and valet cleaning service

Major credit cards accepted

Meeting and banquet facilities

Non-smoking rooms available

Travel arrangements

Whirlpool tub, steam room and chilled shower

Business Centre

(Hotel park plaza conference hall)

Stay Productive Using ThisNoida City Hotel's Business Centre

Business centre amenities:

Fax machine

Full secretarial support

Photocopier

Scanner

Word processors

The following amenities are available to rent:

Cell phones

Laptops

Modems

Personal computers

Private workstations

Major Departments of Hotel and their work

1. Front Office

It is the most important department of the hotel. The main function of this department is to give warm welcome to the guest . It helps to create good image in front of the guest. This is the first department where guest comes in contact with. It generates themaximum revenuefor the hotel as it sells room to the guests. This also includes sub departments like reservation, Bell desk, and Information desk. It also provides some facilities like concierge service to the guest.

Our hotel front office staff is very well grooming and communicated.i have 1 month training in front office.my front office manager Mrs. Priyanka bhatiya to control the front office department staff and work progress.Mr. kapil ganju is a front office duty manager to set the staff work shift tym duties and responiblities.

Front office staff duties and responiblities:

Front office manager: is the in charge of the Front Office Department who allocates theavailable resources (men, machine, materials & money) of the department to achieve theorganizational goals. The basic function of FOM is to supervise all the Front Office personnel &to ensure the proper and smooth operation of the department. FOM reports to the GeneralManager of the hotel.

Duties and responsibilities:

1. Manage and monitor activities of all employees in the Front Office department making sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. 2. Maintain a professional and high quality service oriented environment at all times. 3. Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. 4. Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. 5. Undertake full responsibility for Scheduling and Payroll of the department. 6. Undertake full responsibility for managing operating expenses and purchasing for the department 7. Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year. Supervise Upsell program at the Front Office and work as part of the Yield Management team to try and maximize revenue for the hotel. 8. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. 9. Coordinate daily activities with hotel management team on a daily basis. 10. Hold monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture. 11. Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotels emergency response team.