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Emergency Management & Disaster Recovery
Diego Paldao, Director Diego Paldao, Director Latin America & CaribbeanLatin America & Caribbean
Who is SES Americom?
AmericasEMEA
Star One
19.9%
AsiaSat
34.1%
Sirius
75%
Brazil Nordic Area and Central Europe
Asia-Pacific
Orbcomm
13.69%Netsystem
15.02%ND SatCom
100%Accelon
43.5%
Satlynx
100%APS
100%
Global
100 %
100 %
100 %
History and Background Established in 1973 as RCA American Communications, SES AMERICOM is a leader in
global satellite communications services
Introduced first three-axis stabilized spacecraft and the concept of in-orbit spares
Established both a cable and radio programming neighborhood in the early 1980s
In 1986 became part of the GE Capital family of businesses
In 1985, instrumental in enabling NBC to become the world’s first broadcast television network to use Ku-band satellites
In 1996, co-developed the A2100 satellites – the industry’s most reliable communications platform – and launched the first 36 MHz Ku-band service for the digital broadcast market
Expanded into the enterprise networks and data communications industries in 1994 with the acquisition of Spacenet
In 2004 SES AMERICOM acquires Verestar Inc.
In 2006 SES Global acquires New SKIES Satellites, Inc.
Acquired by SES GLOBAL in 2001
What qualifies as a Disaster?
“An occurrence causing widespread destruction and distress, a catastrophe” Natural Disaster
- Hurricane, Flood, Tornado, Earthquake
“May 22, 2006: A press statement issued by NOAA today indicates that this season will have 13 to 16 named storms, with 8 to 10 becoming hurricanes, of which 4 to 6 could be major hurricanes of Category 3 strength or higher.” By DDM, BVI
What are the effects of a Disaster?In the Carrier world:
Outages other than momentary or occasional- Router resets, faulty wiring, client-side user errors
Equipment failure- Switch/router failure, “Bad” blades
Line cut or cable failure- Local construction accidents, submarine cable failures
Sustained Power outage- Local or regional outage in excess of on-site backup ability
Traditional Remedies Outages other than momentary or occasional
- Local troubleshooting by client; escalation to call center(Time to resolution: 1-2 hours)
Equipment failure- Escalation to call center; site visit by carrier
(Time to resolution: 2-48 hours) Line cut or cable failure
- Physical construction by local carrier or cable repair boat launch(Time to resolution: 24-72 hours)
Sustained power outage- Continuous delivery of diesel fuel; wait for power company
action(Time to resolution: 12-72 hours)
Natural Disaster- Site relocation or partial/total reconstruction
(Time to resolution: 24 hours - 5 days)
Why set up a backup system ?
“In 2005 the Atlantic Hurricane season contained a record 28 storms, including 15 hurricanes”, By DDM, BVI, May 22, 2006.
Risk Summary for Caribbean Carriers
• Last Mile/Client Site is Weakest Link
• Disasters and Fiber cuts are greatest risks.
• Fiber diversity is useless if PoP suffers outage
• No current solutions for last mile backup
Are there any Solutions?
Double-build last mile fiber to each client High additional capital expense for Carriers
Overlay last mile with microwave or similar Moderate to high capital expense for Carriers Subject to wind damage
Install low cost fee-for-use satellite backup terminals Low capital cost for carriers Backs up last mile, PoP and submarine cable in a single
connection
How can we prepare?
• Satellite: Evaluate various technologies (Eg: DVB, SCPC, TDM/TDMA) and determine which solution that is best for your requirement and location.
• Supplier: select a satellite communications provider that can provide a turn-key solution.
• Installation: assure antenna system and service are operational Antenna dish installation should allow for simple removal and re-attachment prior to
and after storm. Emergency electrical supply
• Testing: Establish a testing schedule with provider and remote sites to assure system is ready for use.
• 12-24 hours prior to storm arrival, re-test system and store the antenna’s dish.
IPConnect® Disaster Recovery
Submarine Cable Backup Keep serving customers in the event of a cable cut or Headend outage. The IPConnect® backup terminal will automatically route traffic over the satellite using another available WAN port on the client’s local router.
Last Mile/PoP Backup A single client location can indefinitely operate its IPConnect® service using a small portable generator.
Direct to USA/World IPConnect® offers a direct connection to the US backbone in the event of a PoP or last mile failure.
Minimal-downtime clients IPConnect® is an ideal solution for retail corporate clients such as Banks, Airlines, Hotels and Governments who require almost constant connectivity for core data transactions.
IPConnect® Backup Technology-point to multipoint
SES Satellite
IP / DataIP / DataCarrier
Termination
Client 1
Client 2
IPConnect®
Enabled teleport
Antenna
Antenna VoIPVoIP
Ethernet Port
Internet
IPConnect® Backup Advantages
High Speed Data for every private line client site, regardless of location.
Full Caribbean Coverage Unlike terrestrial services, pricing does not vary with physical location.
Secure Private Network Safe for vital data and voice traffic, but fast enough for the modern Internet. Not a shared DSL or cable modem public Internet service.
Small, Low-cost terminals 1.2m-1.8m Ku antennas, plus a single satellite modem.
Installation Service installed and integrated with your branch computers within 30 days of order.
IPConnect® Backup Technology - point to point
SES Satellite
Carrier Termination
IPConnect®
Enabled teleport
Antenna
Data/IP/VoIPData/IP/VoIP
Ethernet Port
InternetComtech EF Data
ModemComtech EF Data
Modem
REDiSat Network TM
Take a Pro-active Approach to Disaster management
A pro-active disaster recovery communication network solution to support Business and Government needs in disaster situations. AMERICOM differentiates based on the dedicated disaster “Network” across multiple transponders that addresses customers key requirements of:
• Affordability….Monthly Subscription and Pay For Bandwidth When Utilized• Quick Response…Sites Pre-deployed, Antenna Removed and Reconnected to
the Network in Under 20 Minutes. • Expandable Bandwidth….2 Service Levels Offered, Chosen Dynamically.
Service Offering: iDirect Platform Based Service
Customer Premise Equipment under $3.1 K
Low Monthly Subscription Fee
Two Classes of Connection Service Available
- 128 Kbps/1.024 Mbps
- 256 Kbps/1.024 Mbps
Voice (VoIP) through a Third Party.
Video Service Offered in Phase 2
REDiSat Network TM – Quick Disconnect Antenna
Assembly and Reconnect to the Internet…15 Minutes
Customer Premise Equipment & online tool
Simple Approach Accelerates Customer Acceptance
Variable Bandwidth Management & Billing System
The Network
NMC Proactive Monitoring is Critical For Success
InternetInternet
PIX
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Primary GLOBAL NMS
Network Management Center-NMC, Tyson’s
CornerRemote Operations
and Alarming
Woodbine, Maryland,
HUBBackup Server
OC3
OC3
SD
EIA 232 I
OK
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E-OF1 & E-OF2 (Overflow)
E-L1 E-L2
AMC6
VoIP Gateway
Protocol Processors
Voice, Video and Data
Customer Remote
Site
Voice, Video and Data
Customer Remote
Site
AMC6 Ku band Caribbean footprint
AMC6 Satellite Information
Spacecraft Design - Lockheed Martin A2100
Orbital Location - 72° W.L.
Design Life - 15 years
Launch Date - 22-Oct-2000
C-band Payload - 24 x 36 MHz
Transponder type - SSPA, 20 watt
Amp redundancy - 16 for 12
Receiver redundancy - 4 for 2
Coverage: CONUS, Canada, Mexico, Caribbean,
Central America
REDiSat Network TM – Pilot Customer
Be prepared
Potential Benefactors…Financial institutions, emergency relief, communication centers
Diego Paldao
Director
SES Americom
Tel +1 (703) 610-1017
McLean, VA 22102
USA
For More Information…