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This is in response to the Citation Action Record for Conduct Infraction – Part 1 (CARI1) that was issued by Mr. Raymond Padua last March 31, 2015 for the March 27, 2015 incident that happened. On the said CARI1, Mr. Padua put an alleged violation on the Attendance Policies (Book 1) and the standard operating procedures and office protoicols (Book 2) of the Company’s Code of Conduct 2015; to be specific the violations are as follows: BOOK I VIOLATION OF ATTENDANCE POLICIES Absence on Identified Critical Work Day Extension of a previously approved leave despite the denial of the request BOOK II VIOLATIONS OF STANDARD OPERATING PROCESSES AND OFFICE PROTOCOLS Failure to observe prescribed standards of work, or to fulfil reasonable work assignments due to inefficiency or failure to attain work goals or work quotas, either by failing to complete the same within the allotted reasonable period, or by producing unsatisfactory results. This shall be without prejudice to the provisions of the policy on performance management of the department/program, if any. Let me start my stand on the first provision that was allegedly violated: Absence on IDENTIFIED critical work day, declaration of critical work days are indeed a company’s prerogative in managing attendance during holidays or days that absences are foresseed ro be rampant [1] , however, declaring such should still be fair and reasonable to the welfare of it’s employees not to mention, employees should be well informed and proper signed off should be done so that proper documentation was followed [2]. In the incident that happened March 27, 2015. I agreed that i am absent due to some reasons that i disclosed via text messages to Mr. Raymond Padua, at exactly 03:35PM (MNL) last March 27 asking for an approved leave since i already filed a leave for March 26 and March

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This is in response to the Citation Action Record for Conduct Infraction Part 1 (CARI1) that was issued by Mr. Raymond Padua last March 31, 2015 for the March 27, 2015 incident that happened.On the said CARI1, Mr. Padua put an alleged violation on the Attendance Policies (Book 1) and the standard operating procedures and office protoicols (Book 2) of the Companys Code of Conduct 2015; to be specific the violations are as follows:BOOK IVIOLATION OF ATTENDANCE POLICIESAbsence on Identified Critical Work DayExtension of a previously approved leave despite the denial of the requestBOOK IIVIOLATIONS OF STANDARD OPERATING PROCESSES AND OFFICE PROTOCOLSFailure to observe prescribed standards of work, or to fulfil reasonable work assignments due to inefficiency or failure to attain work goals or work quotas, either by failing to complete the same within the allotted reasonable period, or by producing unsatisfactory results. This shall be without prejudice to the provisions of the policy on performance management of the department/program, if any.

Let me start my stand on the first provision that was allegedly violated:Absence on IDENTIFIED critical work day, declaration of critical work days are indeed a companys prerogative in managing attendance during holidays or days that absences are foresseed ro be rampant [1] , however, declaring such should still be fair and reasonable to the welfare of its employees not to mention, employees should be well informed and proper signed off should be done so that proper documentation was followed [2].In the incident that happened March 27, 2015. I agreed that i am absent due to some reasons that i disclosed via text messages to Mr. Raymond Padua, at exactly 03:35PM (MNL) last March 27 asking for an approved leave since i already filed a leave for March 26 and March 27, 2015, last March 17 in which 10 days was given to have an approval to my immediate superior as per policy on Vacation Leave filing [3]. Mr. Padua then replied at around 07:42PM (MNL) stating the following (as translated):Henry, please dont do this to me again In which i replied stating my reasons why i will not be able to have my shift that day (please see attached annexures on the screenshots of my conversation with mr. Padua). But despite the said reasons, Mr. Padua was still sending me text messages forcing me to come in and stating that,t that day was a Critical Work Day (CWD) to which i was not aware of, since i cant remember signing anything stating that MARCH 27, 2015 is an identified critical work day. And as per process, we the HR Team, were sending e-mail messages to all employees if ever we will be declaring CWDs on a specific date/s. Together with the e-mail message a valid sign-off will be getting by the respective HR-POCs for the said memorandum, to which Justine Joseph Baril was my HR-POC (for support).