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Cargill Corn Milling North America Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill In writing. (Copyright Cargill, Incorporated 2009. All rights reserved.) Organizational Profile, Leadership and Journey to Excellence Alan Willits President, Business Unit Leader Cargill Corn Milling North America WSQA Symposium 2009

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Page 1: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North AmericaCargill Corn Milling North America1

CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill In writing. (Copyright Cargill, Incorporated 2009. All rights reserved.)

Organizational Profile, Leadership and Journey to

Excellence

Alan Willits

President, Business Unit Leader

Cargill Corn Milling North America

WSQA Symposium 2009

Page 2: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America2

Agenda

• Organizational Profile• Cargill• Corn Milling

• Journey to Excellence

Page 3: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America3

Cargill Overview

• Began in 1865

• International Provider • Food • Agricultural • Risk Management

• More than 160,000 Employees

• Located in 67 Countries

• Over $120 Billion in Revenues

• Privately Owned Company

Page 4: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

Cargill Overview

4

Page 5: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America5

Corn Milling – Vision

PurposeTo be the partner of choice of the customers we serve

“We feel the valuable impact of your partnership everyday and know that without Cargill, it would not have been possible to develop the zero-gram trans fatty acid oil our customers were seeking.”

Janice L. Fields Executive Vice President & Chief Operating Officer

McDonald’s USA, LLC

Page 6: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America6

Corn Milling – Vision

MissionTo deliver distinctive value to customers in the Food, Feed, and Fermentation market segments

Page 7: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America7

Corn Milling – Vision

Values• Demonstrate Integrity• Injury Free• Expand Customer Focus• Be Innovative• Develop Talent• Promote Collaboration• Demand Accountability• Strengthen Communities

Page 8: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

OilOil

88

Corn Milling – Products and Markets

FOOD

Corn Sweeteners

HFCS

Corn Syrup

Sugar

Dry Corn Ingredients

Corn Sweeteners

HFCS

Corn Syrup

Sugar

Dry Corn Ingredients

Corn Milling

Page 9: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

Corn Gluten Meal

Corn Gluten FeedCorn Gluten Feed

Corn Gluten Meal

99

Corn Milling

Corn Milling – Products and Markets

FEED

Page 10: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

Acidulants

Ethanol

Industrial Starch

Acidulants

Ethanol

Industrial Starch

1010

Corn Milling – Products and Markets

FERMENTATION

Corn Milling

Page 11: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

Oil

1111

Corn Milling – Products and Markets

FOOD

Corn Sweeteners

HFCS

Corn Syrup

Sugar

Dry Corn Ingredients

Corn MillingCorn Milling

FEED FERMENTATION

Corn Milling

Corn Gluten Feed

Corn Gluten Meal Acidulants

Ethanol

Industrial Starch

Page 12: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America12

Corn Milling – Services

• Technical Support• Co-located Partner Support• Third Party

• Marketing • Sales

Blair, NE – Bioprocessing CenterBlair, NE – Bioprocessing Center

Page 13: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America13

Corn Milling – Demographics

Page 14: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America14

Corn Milling – Locations

(Mexico City)

Facilities

Terminals

Corporate Office

Page 15: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America1515

Corn Milling - Enterprise Approach

Accounting Risk Management Technical Support HR IT Supply Chain

Corn Sweeteners

Sugar

Corn Gluten Feed

Corn Gluten Meal

Oil

Dry Corn Ingredients Ethanol

Acidulants Industrial Starch

PLANT OPERATIONS

Corn Milling – Structure

Food Feed Fermentation

Page 16: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America16

Systematic Process Benefits

• Complex Organization

• Culture Variances

• Differing Product Life Cycles

Page 17: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America17

Cedar Rapids Flood – June 2008

Page 18: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

Category 1.0 – Leadership

18

Page 19: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America19

Leadership

• Leadership System

• Two-way Communication

• Ethics / Governance

• Employee Empowerment

• Social Responsibility

Page 20: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America2020

Leadership System

Page 21: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America21

Two-way Communication

• Senior Leadership Team Tour

• Corn Milling Forum

• Quarterly Town Hall Meetings

• Scorecard Results

• Open Communications

Page 22: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America22

Ethics / Governance

• Formal Reviews

• Monitoring of Processes

• Audit Processes

Page 23: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America23

Employee Empowerment

• Safety

• Talent Management

• High Performance Teams

• Innovation Process

• Engagement Focus

Page 24: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America24

Social Responsibility

• United Way

• Sister Plants

• Facility Programs

• Sustainability

Page 25: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America25

Social Responsibility, Cont’d

• Impact of Products on Society

• Food Safety

• Health and Wellness

• Food for Fuel

Page 26: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America

Journey to Excellence

26

Page 27: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America27

1967 – Cedar Rapids, IA

The Early Years

Page 28: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America28

Chairman’s Quality Award

Corn Milling Recipients

1991 – Eddyville and Memphis 1992 – Eddyville and Memphis 1993 – Eddyville and Memphis 1994 – Cedar Rapids and Dayton 1995 – Cedar Rapids and Dayton 1996 – Cedar Rapids and Dayton 1998 – Blair 1999 – Blair and Cedar Rapids 2000 – Cedar Rapids

Page 29: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America29

• 2002 – Enterprise Application

• Scored Poorly

• No Site Visit

• Objected

Nov 6, 2002

The Defining Moment

Page 30: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America30

“If you truly think you are better than this score indicates, then get to work and prove it!”

- Greg Page

The Defining Moment

Page 31: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America31

The Defining Moment

Page 32: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America3232

Preparing for Baldrige

2004

2006

Cargill Business Excellence Awards

2008

Page 33: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America33

Baldrige Process

• 2006 Application

• Excellent Feedback Report

• 2008 Application

• Resources

• Site Visit – October 2008

• Chance to Tell Our Story

• November 24th, 2008

Page 34: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America34

2008 Baldrige Process

“Thank you, Mr. Secretary! That’s awesome!”

Page 35: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America35

2008Cargill Corn Milling

North America

Earns FIRST

Baldrige Award

Page 36: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America36

Corn Milling Journey

• Leadership Involvement and Support

Key Takeaways:

• Relentless Determination

• Utilizing Resources

• Accepting Feedback

Page 37: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North America3737

Leadership Continuous Journey

Page 38: Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and

Cargill Corn Milling North AmericaCargill Corn Milling North America38

CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill In writing. (Copyright Cargill, Incorporated 2009. All rights reserved.)

Organizational Profile, Leadership and Journey to

Excellence

Alan Willits

President, Business Unit Leader

Cargill Corn Milling North America

WSQA Symposium 2009


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