“carers in our midst” “carers in our midst” managers toolkit prepared by: viki brummell,...
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““Carers in our Midst”Carers in our Midst”
Managers Toolkit
Prepared by:Prepared by:
Viki Brummell, Network ManagerViki Brummell, Network Manager
Aged Care and Rehabilitation Services Aged Care and Rehabilitation Services Clinical NetworkClinical Network
Carers in our MidstCarers in our Midst
Hunter New EnglandHunter New EnglandLocal Health NetworkLocal Health Network
Employs approx 15,500 Employs approx 15,500 staffstaff
Acknowledgments
I would like to acknowledge the work of Annie Atkins, Project Officer for this work, and her
Manager Dale Erwin
I would also like to thank the HNE staff and who participated in the project.
Carers NSW Action Plan 2007-1012
Priorities for Action:
1. Carers are recognised, respected and valued
2. Hidden carers are identified and supported
3. Services for carers and the people they care for are improved
4. Carers are partners in care
5. Carers are supported to combine caring and work
HNE Carers Action Plan 2008-2012
Priority linked to this project:
Carers are supported to combine caring and work
Estimated that there are approximately 1,600 HNE employees who also have carer responsibilities.
The “Carers in our Midst” project was commenced
Strategies identified in HNE Carer Action Plan
1. Education for Managers on “workers who are carers” issues
2. Financial counselling for working carers
3. Carer information/resources on HNE intranet and internet sites
4. HNE to apply existing policies to mature aged carers with caring responsibilities
5. EAP service to be available for HNE carers with counsellors who are skilled in carer issues
Strategies identified in the HNE Carers Action PlanStrategies identified in the HNE Carers Action Plan
6. Staff orientation programs to include information on 6. Staff orientation programs to include information on carer entitlementscarer entitlements
7. Implement “Family and Community Services Leave 7. Implement “Family and Community Services Leave and Personal/Carer’s Leave” policy/education for and Personal/Carer’s Leave” policy/education for ManagersManagers
8. Promote the “Working Carers Gateway”8. Promote the “Working Carers Gateway”
9. Support Groups for carers who work for HNE9. Support Groups for carers who work for HNE
10. HNE survey to establish number of HNE staff who 10. HNE survey to establish number of HNE staff who are carersare carers
“Carers in our Midst”
Assumptions made:1. HNE is a large employer and so we would
implement the identified strategies in our own “patch” first – approx. 1600 carers on HNE staff
2. Information regarding working carer issues and how to support them not easily accessed
3. Working carers are often unaware of supports available for them
4. Managers are often unaware of who on their staff may be carers and how to support them
“Carers in our Midst”
What we did:
1. Employed a project officer
2. Steering Committee established
3. Interviews were conducted with a range of Managers and staff to determine level of knowledge and potential solutions
4. Carers in our Midst marketing approach – poster
5. Managers Toolkit developed, launched
Managers Toolkit
• Designed as a resource for Managers and staff available on the Carer Support Program MyLink site: http://mylink.hnehealth.nsw.gov.au/course/view.php?id=334
• Managers Toolkit http://mylink.hnehealth.nsw.gov.au/course/view.php?id=334&page=518
Contact details
For more information regarding this project please feel free to contact:
Viki BrummellNetwork Manager, ACARS Clinical Network
Tel: 02 67390131Email: [email protected]
Thank you