carer tool presentation - pino migliorino (diversewerks)

CALD Carer Partnering Tools

Pino Migliorino

BackgroundCALD Carer Profile

Background

The Numbers•Carers NSW 2014 Carer Survey identified 1 in 5 as being from CALD background (20.3%)

•Most CALD carers were:Female (88.6%)

Aged between 45 and 64 (51.5%)

Had been caring for 6-15 years (35.2%) or longer (34.9%)

•Most likely caring for a son or daughter (46.5%) much higher than those caring for a parent (28.9%) or spouse/partner (24.3%)

© Cultural Perspectives Group. 2015

Background

The Circumstances•In terms of reason for caring CALD carers more likely than non CALD to identify the following reasons for caring

Provide better care

Family responsibility

No other available

No others willing

Emotional obligation

•CALD carers were more likely to experience psychological distress than non CALD and not feel supported by family & friends


BackgroundThe Tool Development Process

Background

Developing the Tools•Wide review of available literature and data on CALD carer issues and needs

•Consideration of the research undertaken by DiverseWerks on the experiences and expectations of disability services in dealing with CALD people with disability and their carers

•Seeking the views of carers as first person testimonials to validate both approach and content of website information


Background

Positioning the Tools•Developed under the banner of Partnering with CALD Carers

•Aimed at people working in the disability sector frontline/leader/manager

•Ability to deal with the people with disability will rest on the ability to work with and through their carer/family

•Tools are applicable to all stages of practice and developed as generic and foundation level resources

•Relate to the following CDCF components: population, planning, programs, products and personnel


The Carer Tools

Navigating the Website


What are the Tools?

The Partnering with Carers Tools are focussed on three specific areas of practice:

• Understanding CALD Carers and CALD Caring

• Reaching & Engaging with CALD Carers

• CALD Carer Issues in Person Centred Care


What are the Tools?

Three videos with:

•An Arabic speaking parent of three children with disability

•Two disability workers of an Egyptian and Italian background

•A person with disability and her family of Italian heritage


The Carer ToolsCALD Carer Issues in Person Centered Care

CALD Carer Issues in Person Centered Care

Critical issues for service providers

will be to deliver CDC to CALD

Focus of this tool: decision making

and family interpreters


CALD Carer Issues in Person Centered Care Background

Negotiating carer roles in decision making•Care planning and decision making may involve more than one person. In some families there may be one or more family members with either English skills of better systems knowledge to participate in care decisions

•The person with disability may fully delegate their decision making to one or more family members

•There may be differences of opinion between individuals in shared care arrangements



Negotiating Roles in Client Communication•Identify the information broker in any shared care arrangement

•Consider their specific information needs and linguistic capacity

•Always seek to provide information in bilingual formats

•Use effective cross cultural communications skills to deliver information and to be assured of their understanding

•Develop CDC specific information in bilingual formats



Note on Family Carers as Interpreters•A family member may be a valuable resource in communicating with the person with disability

•A family interpreter should not remove your responsibility to ensure that the person with disability understands and is involved in the interaction

•Good cross cultural skills needed to involved the person with disability

•Family carers need to be informed about their responsibilities

•Where it appears the client is excluded, use a professional interpreter.


Any Questions?

You can also provide feedback at:

diversityindisability.org


The Carer ToolsPino Migliorino

MD DiverseWerks

[email protected]

carer tool presentation - pino migliorino (diversewerks)

Presentations & Public Speaking