Careers Opportunities in the

Foodservice Industry

Today’s Objectives

Understand the importance of the foodservice

industry

Identify restaurant segments

Differentiate between foodservice ratings

Evaluate the skills needed for front of the

house vs. back of the house employees

Identify other foodservice opportunities

outside of typical restaurants

Why We Are Here YouTube –

America's Restaurants: Serving Our Nation

Restaurant Segments

• Corporate Restaurant Groups

• Companies within multiple concepts

• Chains

• Multiple units of the same concept and owned by the

company

• Franchisee/Franchisor

• Company allows to use its name, sell its products, & receive

services

• Independents/Entrepreneurs

• Single restaurants, as well as individuals, who take risks to

open a concept/restaurant, build it to success, then move on

Foodservice Ratings ZAGAT SURVEY

Consumer based guide

Based on 30 point scale

using many people

Rates restaurants on:

Food

Décor

Service

Cost

Available in book form or

http://www.zagat.com

MICHELIN GUIDE

European system (now

moving into US)

Quality of product

Mastery of flavors

Cooking mastery

Personality of cuisine

Value for the price

consistency

3 Star System based on:

1 STAR: Very good

2 STARS: Excellent

3 STARS: Exceptional

Which will you choose? Restaurant Segment

Services Offered Average Per Person Dinner Check

Family Dining Full Service Staff provides service while

patron is seated; patrons pay

after they eat

$10 or less

Casual Dining Full Service

Staff provides service while

patron is seated; patrons pay

after they eat

$10-25 range

Fine Dining Full Service

Staff provides service while

patron is seated; patrons pay

after they eat

$25 or more

Quick Service (Fast Food)

Patrons order and pay before

eating. Food/drink may be taken

off premises

$3-6 range

Quick Casual

Freshly prepared, wholesome

quality, authentic food in a

reasonably fast service format

$7-9 range

Where can you work within the restaurant?

Get your plates out!

Brainstorm jobs and/or careers in restaurants

Front of the House

Employees serve guests directly

Examples from your lists

Front of the House Examples

Managers

Assistant Managers

Hosts/Hostesses

Cashiers

Bar and wait staff

Buspersons

Back of the House Work outside the public space

Examples from your lists

Back of the House Examples Chefs

Line cooks

Pastry chefs

Dishwashers

Bookkeepers

Storeroom clerks

Purchasers

Dietitians

Menu Planners

Where else can you work in foodservice?

1. Catering

2. Retail

3. Stadiums

4. Convention centers

5. National and state parks

6. Theme parks

7. Shopping areas

8. Monuments, museums, zoos

9. Health services

10. Schools and universities

11. Military

12. Corrections

13. Lodging

Assignment:

Choose the segment of the foodservice

industry that you are most interested in and

research skills and qualifications needed for

that career

TWO OPTIONS:

Create a career collage using ABCya.com to represent this

career. Be sure to use the career name multiple times in the

paragraph in order to highlight the career.

OR

Create a collage to represent this career using

graphics/magazine clips.