career progression and advancing at work january 2012
DESCRIPTION
Half day open training event held in Toronto, Canada.TRANSCRIPT
Career progression and advancing at work
by Toronto Training and HR
January 2012
Contents
3-4 Introduction to Toronto Training and HR5-6 Talking yourself up7-8 Ways to get noticed9-10 Making an impression11-12 Personal branding13-14 Say what you want15-16 Shining in the spotlight17-18 Building authenticity19-21 Sponsors and protégés22-23 Being a politician24-25 Internal job applications26-27 Give credit when it is due28-29 Appreciating your boss30-31 Competencies for strengthening resilience32-33 Development conversations to have with yourself34-37 Diversity and career progression38-39 Fixing broken relationships40-41 Beating gossip42-45 When is it appropriate to say no? 46-47 Handling horrible bosses48-49 Dealing with criticism50-51 Winning the game52-54 Skills for workforce 202055-56 Conclusion and questions
Page 3
Introduction
Page 4
Introduction to Toronto Training and HR
• Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden
• 10 years in banking• 10 years in training and human resources• Freelance practitioner since 2006• The core services provided by Toronto Training and HR
are:- Training event design- Training event delivery- Reducing costs- Saving time- Improving employee engagement &
morale- Services for job seekers
Page 5
Talking yourself up
Page 6
Be proud of yourself……but don’t exaggerateStop moaningKnow your stuffUse your contacts wellNetwork well and oftenWork on your imageTurn failures into learning experiencesSchmooze the bosses……but don’t forget your team
Talking yourself up
Page 7
Ways to get noticed
Page 8
Find your nicheBe a mentorDress the partLearn to learnRaise your profileJoin a committee or a taskforceOffer a helping handMake your boss’s life easierBecome an expertWave your own flag
Ways to get noticed
Page 9
Making an impression
Page 10
Come prepared following thorough researchIntroduce yourselfGreet with a firm handshakeEstablish common groundMaintain eye contactAsk questions……and listen to the answersKeep it briefRemember your business cardsSmile
Making an impression
Page 11
Personal branding
Page 12
Be authenticBe clearBe consistent
Personal branding
Page 13
Say what you want
Page 14
Conquer stage frightBeat the backlashSpell it outKeep it concisePerfect your tone and believe in your messageEmpathizeBe fairDangle the carrotPick your battles
Say what you want
Page 15
Shining in the spotlight
Page 16
Do your homeworkBuy timeDon’t make statements you can’t back upAsk questions backBe honestDon’t panic
Shining in the spotlight
Page 17
Building authenticity
Page 18
Reality checkBe a good role modelCommunicate effectivelyThink positivelyEmbrace changeDo the right thingOne for all and all for one
Building authenticity
Page 19
Sponsors and protégés
Page 20
SPONSORSAdvocate for your next promotionCall in favours for youExpand your perception of what you can doMake connections to senior leadersAdvise you on executive presence
Sponsors and protégés 1 of 2
Page 21
PROTEGESCan be trustedContribute 100%Cover your backPromote your legacyAllow you to shape the next generation of leaders
Sponsors and protégés 2 of 2
Page 22
Being a politician
Page 23
Accept itBecome a chameleonFind the power brokersWeigh it upManage your reputationTackle dirty politiciansLook to your leadersKeep your motives positive
Being a politician
Page 24
Internal job applications
Page 25
The ball’s in your courtTell your bossBut not your colleaguesDo your homeworkRe-introduce yourselfBring ideasKeep it constructiveBe professionalIf you don’t succeed…
Internal job applications
Page 26
Give credit when it is due
Page 27
Market yourselfBe there Set objectivesOutwit saboteursBe visibleKeep on movingFind an allyGo globalKeep it coming
Give credit when it is due
Page 28
Appreciating your boss
Page 29
Catch your boss doing something that helped youA simple thank you goes a long wayNotice more!Help them to help you!Remember that bosses are people too
Appreciating your boss
Page 30
Competencies for strengthening
resilience
Page 31
DeterminationInteractionOrganizationProblem-solvingRelationshipsSelf-confidenceVision
Competencies for strengthening resilience
Page 32
Development conversations to have
with yourself
Page 33
Where do I see myself in five years? What are thepossible paths I might take?What do I need to learn to take the next step in my career path?How could mentoring help me?Am I ready for mentoring?What kind of mentoring do I need?How do I get started?
Development conversations to have with yourself
Page 34
Diversity and career progression
Page 35
Want to be valuedWant to feel valuedValue gap
Diversity and career progression 1 of 3
Page 36
Proportion believing they will have to leave their current employer to progressLine manager supportSenior management treats all ethnic groups fairly
Diversity and career progression 2 of 3
Page 37
Appetite for fast-track training programsEmployees aged 26-44 with three promotionsWorkers paid under $15000 per yearDiscrimination because of ethnic originNumber of employees who describe themselves as ambitious
Diversity and career progression 3 of 3
Page 38
Fixing broken relationships
Page 39
Know the causeMake amendsWatch your stepFind common groundBe adultsMake the first moveHang in thereKnow when to quit
Fixing broken relationships
Page 40
Beating gossip
Page 41
Polish your haloMake a pre-emptive strikeStop stirrersDistract themTurn the tideShare critical news earlyAsk the audienceKeep talkingRise above it
Beating gossip
Page 42
When is it appropriate to say no?
Page 43
When the timescale is unreasonableWhen the work is not yoursWhen the task has low priorityWhen you lack the knowledge/skills/resources to do it properlyWhen you feel under pressure
When is it appropriate to say no? 1 of 3
Page 44
REFUSING A REQUEST (OR DEMAND)Start with a sensitive, empathetic statement that shows you understand the other person’s positionThen give a valid reason (not an excuse) for the ‘no’, don’t make up something lame that could potentially be challenged – just be as honest as you can
When is it appropriate to say no? 2 of 3
Page 45
REFUSING A REQUEST (OR DEMAND)Finish by offering to explore some alternatives, so you’re clearly showing that you’re willing to help, but only on terms that are reasonable to you
When is it appropriate to say no? 3 of 3
Page 46
Handling horrible bosses
Page 47
CopingOutlivingWhistleblowingLeaving
Handling horrible bosses
Page 48
Dealing with criticism
Page 49
Ask for itKeep calm and quietReframe and clarifyPick your battlesSay thank youAsk critics for adviceSwitch on your filterBounce backLearn
Dealing with criticism
Page 50
Winning the game
Page 51
Front upGet over yourselfUnderstand the rulesDon’t be intimidatedGet some backingBuild a reputationLearn from setbacksNetworkWorry about yourself
Winning the game
Page 52
Skills for workforce 2020
Page 53
Sense-makingSocial intelligenceNovel and adaptive thinkingComputational thinkingCross-cultural competencyNew media literacy
Skills for workforce 2020 1 of 2
Page 54
TransdisciplinarityDesign mind-setCognitive load managementVirtual collaboration
Skills for workforce 2020 2 of 2
Page 55
Conclusion and questions
Page 56
Conclusion and questions
SummaryVideosQuestions