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    McGraw-Hill/Irwin 2005 The McGraw-Hill Companies, Inc. All rights reserved. 11 - 1

    11Chapter

    Careers and CareerManagement

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    Introduction (1 of 2)

    Career development is important for companies tocreate and sustain a continuous learning environmentThe biggest challenge companies face is how to

    balance advancing current employees careers withsimultaneously attracting and acquiring employeeswith new skills

    The growing use of teams is influencing the conceptof careerse.g., project careers

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    Introduction (2 of 2)

    Changes in the concept of career affect:employees motivation to attend training programs

    the outcomes they expect to gain from attendance

    their choice of programs

    how and what they need to know

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    What Is Career Management?

    Career management is the process throughwhich employees:

    Become aware of their own interests, values,

    strengths, and weaknessesObtain information about job opportunities within thecompany

    Identify career goalsEstablish action plans to achieve career goals

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    Why Is Career Management Important?(1 of 2)

    From the companys perspective , the failure tomotivate employees to plan their careers canresult in:

    a shortage of employees to fill open positionslower employee commitmentinappropriate use of monies allocated for training and

    development programs

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    Career Management and Career Motivation(1 of 2)

    Career motivation refers to:Employees energy to invest in their careers Their awareness of the direction they want their

    careers to takeThe ability to maintain energy and direction despite barriers they may encounter

    Career motivation has three aspects:Career resilienceCareer insightCareer identity

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    Career Management and Career Motivation(2 of 2)

    Career resi l ience the extent to whichemployees are able to cope with problems thataffect their workCareer insight involves:

    how much employees know about their interests, skillstrengths, and weaknessesthe awareness of how these perceptions relate to theircareer goals

    Career identi ty the degree to which employeesdefine their personal values according to theirwork

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    The Value of Career Motivation

    Components of Career Motivation

    Career Resilience Company Value Innovation Employees adapting to unexpected changes Commitment to company Pride in work

    Employee Value Be aware of skill strengths and weaknesses

    Participate in learning activities Cope with less than ideal working conditions Avoid skill obsolescence

    Career Insight

    Career Identity

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    What Is A Career?

    Traditional Career

    Sequence of positions held within an occupationContext of mobility is within an organization

    Characteristic of the employeeProtean Career

    Frequently changing based on changes in the person andchanges in the work environment

    Employees take major responsibility for managing theircareersBased on self-direction with the goal of psychologicalsuccess in ones work

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    Comparison of Traditional Careerand Protean Career:

    Dimension Traditional Career Protean CareerGoal Promotions

    Salary increasePsychological success

    Psychological contract Security for commitment Employability for flexibility

    Mobility Vertical Lateral

    Responsibility forManagement

    Company Employee

    Pattern Linear and expert Spiral and transitory

    Expertise Know how Learn how

    Development Heavy reliance on formaltraining

    Greater reliance on relationshipsand job experiences

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    Millennium(0 to early 20s)

    Generation X(mid-20s toearly 40s)

    Baby Boomers(mid-40s tomid-50s)

    Traditionalists(late 50s toearly 80s)

    Different generations of employees havedifferent career needs and interests:

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    A Model of Career Development

    Career development is the process by whichemployees progress through a series of stagesEach stage is characterized by a different set ofdevelopmental tasks, activities, and relationshipsThere are four career stages:

    ExplorationEstablishmentMaintenanceDisengagement

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    A Model of Career Development (continued)

    Exploration Establishment Maintenance DisengagementDevelopmentaltasks

    Identify interests,skills, fit betweenself and work

    Advancement,growth, security,develop lifestyle

    Hold on toaccomplishments,update skills

    Retirementplanning,change balancebetween workand non-work

    Activities HelpingLearningFollowingdirections

    Makingindependentcontributions

    TrainingSponsoringPolicy making

    Phasing out ofwork

    Relationships

    to otheremployees

    Apprentice Colleague Mentor Sponsor

    Typical age Less than 30 30 45 45 60 61+

    Years on job Less than 2 years 2 10 years More than 10years

    More than 10years

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    The career management process:

    Self-Assessment

    RealityCheck

    Goal Setting ActionPlanning

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    Components of the Career ManagementProcess: (1 of 2)

    Self-AssessmentUse of information by employees to determine theircareer interests, values, aptitudes, and behavioral

    tendenciesOften involves psychological tests

    Reality Check

    Information employees receive about how thecompany evaluates their skills and knowledge andwhere they fit into company plans

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    Components of the Career ManagementProcess: (2 of 2)

    Goal SettingThe process of employees developing short- and long-term career objectives

    Usually discussed with the manager and written into adevelopment plan

    Action Planning

    Employees determining how they will achieve theirshort- and long-term career goals

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    Design factors of Effective CareerManagement Systems: (1 of 2)

    1. System is positioned as a response to a business needor supports a business strategy

    2. Employees and managers participate in development of

    the system3. Employees are encouraged to take active roles in

    career management

    4. Evaluation is ongoing and used to improve the system5. Business units can customize the system for their own

    purposes

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    Design factors of Effective CareerManagement Systems: (2 of 2)

    6. Employees need access to career information sources7. Senior management supports the career system8. Career management is linked to other human resource

    practices such as training, recruiting systems, andperformance management

    9. System creates a large, diverse talent pool10. Information about career plans and talent is accessible

    to all managers

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    Elements of Career Management Websites

    User Access Website Features

    Self-assessment tools Jobs database

    Training resources Employee profile database

    Job data Matching engineSalary information Tools and services Assessment,

    online

    Career management advice Training programs, developmentresources

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    Shared Responsibility:Roles in Career Management

    Manager

    Employees

    Company

    HR Manager

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    Employees Role in CareerManagement

    Take the initiative to ask for feedback frommanagers and peers regarding their skill strengthsand weaknesses

    Identify their stage of career development anddevelopment needsSeek challenges by gaining exposure to a range oflearning opportunitiesInteract with employees from different workgroups inside and outside the companyCreate visibility through good performance

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    Managers Role in Career Management

    Roles ResponsibilitiesCoach Probe problems, interests, values, needs

    ListenClarify concernsDefine concerns

    Appraiser Give feedbackClarify company standardsClarify job responsibilitiesClarify company needs

    Advisor Generate options, experiences, and relationships

    Assist in goal settingProvide recommendations

    Referral agent Link to career management resourcesFollow up on career management plan

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    HR Managers Role in CareerManagement

    Provide information or advice about training anddevelopment opportunitiesProvide specialized services such as testing todetermine employees values, interests, and skills Help prepare employees for job searchesOffer counseling on career-related problems

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    Companys Role in CareerManagement

    Companies are responsible for providingemployees with the resources needed to besuccessful in career planning:

    Career workshopsInformation on career and job opportunitiesCareer planning workbooks

    Career counselingCareer paths

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    Evaluating Career ManagementSystems

    Career management systems need to be evaluatedto ensure that they are meeting the needs ofemployees and the business

    Two types of outcomes can be used to evaluate:Reactions of the customers (employees and managers)who use the career management system

    Results of the career management systemEvaluation of a career management system should

    be based on its objectives