career management best practices - the institute of ... documents/091812_viewer... · the landscape...
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CAREER MANAGEMENT BEST PRACTICES ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Presented by Paul McDonald and Greg Jordan
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TODAY’S PRESENTERS
Paul McDonald
Senior Executive Director,
Robert Half International
Greg Jordan CPA, CIA, FLMI
Vice President, Internal Audit
Nationwide Insurance
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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The landscape for
internal auditors
Essential career
management best
practices
Roadblocks and how to
address them
Perspectives: reviews, job
change, negotiation
WHAT WE’LL COVER TODAY
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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POLLING QUESTION
What’s your current employment situation?
• Satisfied in current role, no interest in leaving
• Satisfied in current role, but open to new
opportunities
• In transition; seeking full-time or contract work
• Expect to be in transition within the next 12
months
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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2012 SALARY LEVELS
CAE/VP/Director +3.6%
Internal Auditor large org +3.7%
Internal Auditor midsized
org +4.1%
THE LANDSCAPE FOR INTERNAL AUDIT
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Source: Robert Half Salary Guide
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THE LANDSCAPE –
UNEMPLOYMENT RATES
Source: Bureau of Labor Statistics
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
National:
8.1 percent
Audit Professionals:
3.6 percent
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THE LANDSCAPE –
STAFF LEVELS AND BUDGETS
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Source: IIA “Pulse of the Profession” report, August 2012
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THE LANDSCAPE –
STAFF LEVELS AND BUDGETS
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Source: IIA “Pulse of the Profession” report, August 2012
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THE LANDSCAPE IS SHIFTING
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Source: Protiviti, Internal Auditing Around the World, Volume 8, 2012
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CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
THE IMPACT OF THE
SHIFTING LANDSCAPE
The hiring process
Skills development
Promotion Organizational
structure
Job satisfaction levels
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POLLING QUESTION
How many years have you worked for your
current employer?
• Less than 1 year
• 1-3 years
• 3-7 years
• 7-10 years
• More than 10 years
• More than 20 years
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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WHAT PRACTICES WILL HELP YOU SUCCEED IN THIS SHIFTING ENVIRONMENT?
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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BEST PRACTICE #1
UNDERSTAND GENERATIONS OTHER
THAN YOUR OWN
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DISCONNECTS:
BOOMERS, GEN X, GEN Y
• Current and future execs aren’t on the same page
• Different definitions of work, success
• Different expectations, motivations
• How do we get on the same page?
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BOOMERS
• Formal approach
• Long hours in the office
• Face-to-face meetings
• Respect for authority, hierarchy
• Moved up the ladder, craved advancement
• Approaching retirement
Source: OH Society of CPAs , “Understanding the Older or Younger Person
Down the Hall” CPA Voice, 2012
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GENERATION X
• Working more hours than their parents, for
same $
• More college debt than their parents
• Entered workforce before Internet bubble
• Stagnant wages
• Caught in housing bust
• “Sandwiched” between Boomers and Gen Y
Sources: Paul Kershaw, Univ of British Columbia; James Chung, Reach Advisors cited in
“Who Wants to Be a Manager?” Hemispheres Magazine, Paul Kix, March 2012; Tamara
Erickson, “The Leaders We Need Now” Harvard Business Review, May 2010
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GEN Y/MILLENNIAL
• Work not something to balance, but blend
• Instant, frequent feedback
• Virtually driven
• Flexibility
• Opportunities to learn
• More drawn to smaller companies vs. big corporations – Innovation, entrepreneurial spirit, workplace
programs/culture
Sources: Tamara Erickson, Harvard Business Review, “The Leaders We Need Now” May 2010; Samantha Murphy, Mashable Business, “Young Job Seekers Prefer Working at Startups” August 2012
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MORE ON GEN Y/MILLENNIAL
• Focus on sharing, inclusion, teams
• On course to become most educated generation in history
• Fast learners, quick workers, want to learn more
• Flexibility
• Matrix vs silo/hierarchy
• Big Picture= extremely important
• Can be “walking billboard” for your firm
Sources: Pew Research Center: “Millennials: Connected. Confident. Open to Change” 2010; Andrew McAfee, “How Millennials’ Sharing Habits Can Benefit Organizations” Harvard Business Review, 2010; Annika Hylmo, “The Changing Workforce: Get to Know the Millennials” Yahoo, August 2010
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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POLLING QUESTION
Which group is most challenging for you to
understand/relate to?
• Boomer
• Gen X
• Gen Y/Millennial
• No problem with any age group
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BEST PRACTICE #2
LOOK AT YOUR LIFEBOAT
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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YOUR LIFEBOAT
• Are you surrounding yourself with the right people to help you navigate your career?
• Can you identify those who can take your place?
• Do others consider you an essential part of their lifeboats?
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BEST PRACTICE #3
REVIEW AND REFINE YOUR
PROFESSIONAL APPROACH
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YOUR PROFESSIONAL APPROACH
• Your communication style
• Your appetite for learning/teaching
• Your ability to build relationships, network
– Inside and outside the company
• How are you perceived?
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Performance Reviews
Other Considerations
ARE YOU A DIMINISHER OR MULTIPLIER?
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Source: Liz Wiseman, Greg McKeown, “Bringing Out the Best in Your People” Harvard
Business Review, May 2010
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POLLING QUESTION
How would you describe the culture in your current
organization?
• Diminisher
• Mulitplier
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CAREER PERSPECTIVES
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POLLING QUESTION
Thinking back to your last performance review, how
useful was the feedback you received?
• Very useful
• Somewhat useful
• Not very useful
• Not useful at all
• Not applicable/haven’t had a review in last year
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YOUR CAREER DEVELOPMENT
Are you …
• Proactive with your manager?
• Using the resources available to you?
• Looking for a new role?
What gets you …
• the interview, the job, your promotions
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CLOSING THOUGHTS
Balance is critical
• Career management =
a two-way street
• Virtual and face-to-
face activity
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Q&A
CAREER MANAGEMENT BEST PRACTICES: ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
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CAREER MANAGEMENT BEST PRACTICES ARE YOU POSITIONING YOURSELF FOR MAXIMUM SUCCESS?
Presented by Paul McDonald and Greg Jordan