capone banking – debt collection software for banks and credit institutions 1 capone banking...

Capone Banking – Debt collection software for banks and credit institutions www.asf.ro1

Capone Banking…to reduce your bad debt

Presented by Advantage Software FactorySeptember 2007


About Us

Our Mission is to help organizations to better serve their customers.

Our Vision is to became the most important provider of customer centric solutions in Romania until the end of 2009

Advantage Software Factory is the 1st Oracle Certified Partner in Romania on iTrack (Oracle Technologies, since July 2002)

ISO 9001 Certified Company (certification issued by Lloyd’s Register Quality Assurance)

Business Lines: Collection Systems | Custom Development | CRM

AnytimeCRM


Capone Banking

Capone is an enterprise collection system that enables the collection departments to control, manage and automate the collection processes of the company while reducing the bad debt.

Capone Banking helps the bank to reduce the bad debt and improve the cash flow while optimizing the collection cost.

Capone is the leader of the collection software market with more than 2500 active users in 7 of the most dynamic companies in Romania.

Collection stages: Early Collection, Late Collection, Legal.


Capone Implementations

Vodafone Romania Unicredit - Tiriac ING Bank Credit Europe Bank Romania Credit Europe Bank Ukraine Credit Europe Financial Services Rompetrol Downstream EOS KSI Romania EOS KSI Slovakia EOS KSI Greece EOS KSI Hungary Millennium Bank

AnytimeCRM


Awards – Capone Banking

February 2007

Advantage Software Factory won the prize for the best product at e-products/services category with Capone Banking solution. The prize was received during the Annual Galla Awards: “e-Finances Prizes”

“the true winners of this prize are the banks who can grow, without risks, the credit level using Capone Banking debt collection software”.

Stefan Paun – General manager ASF


Capone Banking – Why ?

Benefits Cost Reduction / More Value

> Control and reduction of bad debt;

> Starting point to evaluate the collection cost;

> Improve the cash flow;

Customer Care/ Public Image

> Fair treatments for all your customers.

> Fair Play;

> Information for customers in order to prevent the delinquency;

> History of the collection relationship with the client;

Capone helps the organizations to reduce the bad debt and improve the cash flow while optimizing the collection cost;

Operational

> Total control of the collection processes through flexible collection strategies definition;

> Increased effectiveness of the collection process;

> Informed decisions through reports;

> Capture the best practices and business rules;

> Integrated collection no matter the products;

Technical

> Very scalable, grows with your business;

> Supports clustering and failover;

> Developed using industry standards, runs on all major existing platforms;

> Standard interfaces with existing systems;


Capone Banking – How ?

Features Payment Agreements

> Payment Schedule

> Discount/Adjustment

actions when kept or broken

Letter Generation & Printing

Powerfull feature available with two options:

> standard built in module (for up to 10.000 letters/day)

> printing factory gateway

Flexible Hierarchy

> Up to three levels of hierarchy to accommodate specific requirements for different industries.

Payment Allocation

> automated/predefined criteria

> manual allocation

Built in Report Generator

> Allow non technical users to define and run reports from Capone.

> The report generator is tightly integrated to security framework so the users are allowed to see only the reports they have access to.

Timeline/Collection Strategies

> Flexible definition of automated collection steps.

> Graphical representation of the timeline definition

> Graphical representation of the collection status on account

Multicurrency

> Balances and payments are expressed in original currency.

> Functional Currency for reporting purpose and timeline criteria definition.

Interfaces

> Interface enabled to IVR, Dialer, SMS Gateway, Fax Server, Printing Factory, SMS Connector to GSM providers.

> Interface enabler to relevant core business systems: Core Baking, Invoicing, CRM.

Queues Management

> Core functionality of the system that allows the distribution of workload among different collectors according to allocation rules.

Insurer Relationship

> Implementation of specific strategies according to insurance agreements

> Timelines based on annuity

Security

> Part of FAST framework allows segregation of duties based on specific user rights and roles.


Collection Entity

2nd Level

3rd Level

Example: Collection Entity >> Credit Contract >> Person

Flexible Hierarchy on 3 levels


Send 1st SMS

Day 1 Day 7 Day 14

Send 2nd SMS Call #1

Day 21

Send 1st Letter

Day 52

Send 2nd Letter

Day 90

Late Collection

Enter Timeline

Exit Timeline

Configurable collection strategies


Consume

Filter Prioritize

Sort

Allocate

Queues

Queues Management


Core Banking/Card System

CRM

eMail Server

SMS Server

Fax Server

Letters

Generation

Collection

System

Collection Actions

Contact Info Debts/Penalties Payments

Customer Info Updates

Letter Templates

Faxes

SMS

Email Templates

Integration architecture


Advantage Software Factory

address: Bd. Dimitrie Pompei nr 9-9A, 3rd floor Bucharest Romania

phone: +4 01 242 87 20 fax: +4 01 242 87 22web: www.asf.roemail: [email protected]

Contact Us

capone banking – debt collection software for banks and credit institutions 1 capone banking...

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