capítulo 5 clow y baack

34
Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall 5-1 5 Chapter Five Advertising Management

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Del libro Publicidad, promoción y comunicación integral en marketing. de los autores Clow y Baack. Estas presentaciónes normalmente son de apoyo para el profesor, pero las comparto por si no las han logrado obtener. El libro es genial.

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Page 1: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-1

5 Chapter Five

Advertising Management

Page 2: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-2

Perfect Pushup

• Alan Mills • Navy Seal

• Functional Training

• The Perfect Pushup

• Created the BODYREV company

• Infomercials

• Buzz marketing

• Advertising campaign

• Co-op advertising

5

www.bodyrev.com

Page 3: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-3

Advertising Management

• Advertising management

• Choosing an advertising agency

• Advertising campaign management

• Communications market analysis

• Advertising goals

• Advertising budget

• Media selection

• Creative brief

5 Chapter Overview

Page 4: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-4

F I G U R E 5 . 1

Overview of IMC

Page 5: Capítulo 5 Clow y Baack

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5-5

F I G U R E 5 . 2

Advertising Design Overview

Page 6: Capítulo 5 Clow y Baack

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5-6

Overview of Advertising Management

1. Review the company’s activities in light of advertising management.

2. Select in-house or external advertising agency.

3. Develop an advertising campaign management strategy.

4. Develop a Creative Brief.

Page 7: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-7

In-House vs. Advertising Agency

Decision Variables

• The size of the account

• The media budget

• Objectivity

• Product complexity

• Creative ability

Page 8: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-8

Money Spent on Media

75-15-10

75% - Media buys

15% - Creative work (agency)

10% - Ad production

Page 9: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-9

External Agencies

• Advertising agencies

• Media service companies

• Direct marketing agencies

• Consumer and trade promotion specialists

• Public relations firms

Boutique Full-Service

Page 10: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-10

Whole Egg Theory

Page 11: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc.

publishing as Prentice Hall

5-11

Advertisement for

Ogilvy & Mather

Advertising

Page 12: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-12

F I G U R E 5 . 5

Steps in Selecting an Advertising Agency

Set goals.

Select process and criteria.

Screen initial list of applicants.

Request client references.

Reduce list to two or three viable

agencies.

Request creative pitch.

Select agency.

Page 13: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-13

• Size of the agency

• Relevant experience of the agency

• Conflicts of interest

• Creative reputation and capabilities

• Production capabilities

• Media purchasing capabilities

• Other services available

• Client retention rates

• Personal chemistry

F I G U R E 5 . 6

Evaluation Criteria in Choosing an Ad Agency

Page 14: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-14

Leo Burnett Co.

Conflict of interest means agencies

do not serve competing firms.

Source: www.leoburnett.com

Year Obtained

Company Industry Account

General Motors Automobile 1971

Hallmark Greeting cards 1988

Kellogg’s Cereal 1949

VISA Credit cards 1979

McDonald’s Fast food 1981

Allstate Insurance 1957

Gain Detergent 2000

Page 15: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-15

Grey Worldwide Advertising

Source: www.grey.com

Number of Year Obtained

Company Countries Account

Sara Lee 21 1993

Kraft Foods North America 2002

Volkswagen 15 1998

3M Corporation 14 1984

Coca-Cola 6 2004

Cannon 5 1976

Playtex North America 1968

Toshiba 16 2007

Page 16: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-16

Advertising Planning and Research

• General pre-planning input

• Product-specific research

• Major selling idea

• Qualitative research

• Anthropology

• Sociology

• Psychology

• Value and lifestyle model (VALS)

• Personal drive analysis (PDA)

Page 17: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-17

Advertising Planning and Research

at

Strawberry Frog Advertising Agency

Click to play clip from

Strawberry Frog: Inside

an Advertising Agency

VIDEO

Page 18: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-18

Key Advertising Personnel

Client

Marketing Manager

Account

Executive

Client

Marketing Manager

Client

Marketing Manager

Creative Creative Creative Creative

Creative

Director Traffic

Manager Media

Buyers

&

Planners

Page 19: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-19

Angela Talley of DDB

Worldwide discusses the

work of the creative team

in advertising production.

Click picture to play movie.

Page 20: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-20

Steps in Advertising Campaign

Management

1. Review communications market analysis.

2. Establish advertising portion of IMC

objectives.

3. Review advertising budget.

4. Select media.

5. Prepare creative brief

Page 21: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-21

Promotions Opportunity Analysis (From Chapter 5)

Communication Market Analysis

• Competitors

• Opportunities

• Target markets

• Customers

• Product positioning

•Media usage habits of the target market.

•Media used by the competition

Page 22: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-22

• To build brand image

• “Top of mind”

• “First choice”

• To inform

• To persuade

• To support other marketing efforts

• To encourage action

F I G U R E 5 . 8

Advertising Goals

Page 23: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-23

In terms of soup,

Campbell Soup ranks

the highest in “top of

mind” as well as “top

choice.” As a result of

this brand image, they

enjoy a 43% market

share in the soup

industry.

Page 24: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-24

Example of Persuasion

Page 25: Capítulo 5 Clow y Baack

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5-25

Advertising Budget Manner of Distribution

• Continuous schedule

• Flighting schedule

• Pulsating schedule

Page 26: Capítulo 5 Clow y Baack

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• The objective

• The target audience

• The message theme

• The support

• The constraints

F I G U R E 5. 9

The Creative Brief

Page 27: Capítulo 5 Clow y Baack

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5-27

The Objective

An advertisement for Bic designed to enhance

the brand’s image.

Page 28: Capítulo 5 Clow y Baack

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5-28

The Target

Market

The target

market for this

ad is females,

13-30, who

enjoy sports and

have an active

life style.

Page 29: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-29

The Message

Theme

The message theme of

this milk advertisement

was that milk will provide

calcium. The calcium will

provide the customer

with benefit of strong

bones.

Page 30: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-30

The Message Theme • “Left brain” advertisement

• Logical, rational side of brain

• Manages numbers, letters, words, and concepts

• Use rational appeal

• “Right-brain” advertisement • Emotional side of brain

• Manages abstract ideas, images, and feelings

• Use emotional appeal

Page 31: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-31

The Support

The support claims highlighted

in this advertisement is that

MicroThins are:

•30% thinner

• 40% lighter

• 4 times more scratch resistant

• 10 times more impact resistant

• 99.9% UV protection

• Anti-reflective

Page 32: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-32

Creative Brief

Click on speaker to play ad.

1. What is the objective?

2. Who is the target market?

3. What is the message theme?

4. What support is given?

5. What are the constraints?

After listening to this radio ad,

identify the various components

of the creative brief.

Page 33: Capítulo 5 Clow y Baack

Copyright © 2010 Pearson Education, Inc. publishing as Prentice Hall

5-33

Creative Brief

Del Monte

• The Objective – increase awareness of the smaller-size cans with pull-top lid.

• Target Audience – senior citizens, especially those that live alone and suffer from arthritis.

• Message Theme – the new cans not only contain a smaller portion but are easier to open.

• Support – 30 cent introductory coupon to encourage usage.

• Constraints – copyright logo, toll free number, Web site address, legal requirements of a coupon, and what is meant by a small serving.

Page 34: Capítulo 5 Clow y Baack

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5-34

Del Monte

Advertisement

Based on the

Creative Brief in

the previous slide.