capacity development for improved watsan delivery in small towns around lake victoria maarten...
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Capacity Development for Improved WatSan Delivery in Small Towns
around Lake Victoria
Maarten Blokland, UNESCO-IHE
NETWAS
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Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria
Purpose and structure:• Objective of CD in the LV WatSan Initiative• Conceptual CD Model• The CD Partnership• Approach and Methodology• Inquiry Process• Issues and CD Interventions• Lessons learned
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Towns:
Muleba (Tz)Mutukula (Ug/Tz)Koytera (Ug)Nyendo (Ug)Mutukula (Tz)
Bondo (Ke)Bugembe (Ug)Bukoba (Tz)Bunda (Tz)Homa Bay (Ke)Kissii (Ke)
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Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria
Lessons on CD from the WAC I project: Broaden the scope to include a.o. commercial and
business development aspects Include additional stakeholders such as Government,
CBOs and NGOs Ensure the presence of local capacity builders Further integrate capacity building and
infrastructure investments Improve the efficiency of contractual processes
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Objective of LV WatSan:• In each of 10 ten towns around Lake Victoria, the
project will improve water supply, sanitation and environmental conditions
Objective of CD in LV WatSan • Capacity development will be provided to local
stakeholders, with a view to securing sustainable and equitable delivery of services
• The capacity development interventions will respond to specific on-the-ground issues in each town, in function of its unique circumstances, specific issues, organizational competences, etc..
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Conceptual CD Model:
Towns: Various Shapes & Sizes Capacity Builders
CD
Info
Action for Improved Services
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Consortium of Capacity Builders:• FCM: Pro-poor governance• UNESCO-IHE: Water, sanitation and
environmental management• GWA: Gender and disadvantaged groups• SNV: Local Economic Development• NETWAS: Implementation of CD
Interventions
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Target groups for CD:• Multi Stakeholder Forum• Local and District Governments• Water and sanitation providers• Local entrepreneurs• NGOs, CBOs• Citizens / Users• Disadvantaged groups• UN-HABITAT
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Staged Approach:• Initial Inquiries in each town• CD preparations
– Design of CD interventions– TNA RLCB and ToT
• CD implementation, supplemented by:– Ongoing inquiry and evidence gathering– Coaching– Capacity development for KD&M– Top level consultations
We have progressed to this point
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Roadmap:We are here now
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Inquiry with Local Stakeholders
Reviewing and Integrating Evidence by Theme
Design Capacity Development Interventions
Evidence Evidence Evidence
PPGovernc
Water Sanitation Environt LED Gender
Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria
Inquiry Methodology (Systemic Action Research):
Provide Capacity
Development Services
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Information and data collection:• reports and on-site observation and data collection• multi-day and multi-stakeholder interviews including
cross referencing
Teams and expertise:• Multi-disciplinary team of 6 experts per town:
• governance• economic development• Gender and disadvantaged groups• water, sanitation• environment
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Stakeholder interviews:
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Outcome Inquiry (Map):
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Outcome Inquiry (Details):
Points of Stakeholders, Stories Information Issues, Relationships Quotes
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Focus on disadvantaged people• Pro-poor and gender sensitive focus • Landlord-tenant relationships
(Supra) Town institutions and organisations
• Institutions, Legal and regulatory frameworks
• Coherence & Relations at town level • Stakeholder interactions • Organisations and Systems• Planning systems and municipal
performance
Service coverage and quality • Service coverage• Quality of services • Quality of infrastructure• Development of Services • Operation & maintenance by watsan
providers • Drainage and Waste management by
local government • Town planning and Land ownership
Major Issues found (1):
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Public engagement & access • Promises and expectations • Ownership of project and assets• Attitude, transparency, integrity • Impact on health and environment • Communication and sensitisation • WaSH awareness and practices
Infrastructure investment and processes.
• Investments and procurement processes
• Time requirement for investments and operational arrangements
• (Quality of) Contracts
Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria
Major Issues found (2):
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From Issues
to CD Interventions:
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• Dialogue• Debate• Discussion • Workshop• Round table• Exposure Tour• Conference• Field work
• Training• Tutorial• Apprenticeship
• Peer learning• Learning-by-
doing • Technical advice
• Networking• Change Mgmt
Programme • Awareness
raising• Mass
communication
CD Interventions Menu:
Work in Progress
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Capacity Development for Improved WatSan Delivery in Small Towns around Lake Victoria
Work in Progress
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Lessons learned:• Most of the earlier lessons have been integrated into the
present LV WATSAN project design and CD component• Shared objectives and approach enabled the CD consortium to
develop an integral program of town-wide CD interventions• Methodology has produced high quality information on actual
watsan, the stakeholders, their relationships, and the issues• Methodology enabled ownership of the CD process by
stakeholders by inviting them to share and contribute their knowledge, experience, opinions and ideas to the process
• The findings confirm the need for strong and timely links between infrastructure investments and CD
• The CD approach will be analyzed and documented for future replication
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www.fcm.ca www.unesco-ihe.org www.snvworld.org www.genderandwater.org www.netwas.org
Thank You
Asante