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ABBTECH STAFFING SERVICES CAPABILITIES STATEMENT

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Page 1: Capabilities Statement for pr - userfile.alephnetwork.comuserfile.alephnetwork.com/files/b2gmarekt_vendor... · CORPORATE HEADQUARTERS 45625 Willow Pond Plaza Sterling, VA 20164 Dulles

ABBTECH

STAFFING SERVICES

CAPABILITIESSTATEMENT

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CORPORATE HEADQUARTERS

45625 Willow Pond PlazaSterling, VA 20164

Dulles International AirportPO Box 20098

Washington, DC 20041

Phone: (703) 450-5252Fax: (703) 450-2286

Email: [email protected]: www.abbtech.com

Physical Address

Mailing Address

CONTACT INFORMATION

ABBTECH

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TABLE OF CONTENTS

I. Corporate Structure

A. Introduction & Overview

B. Strengths of ABBTECH

C. SIC/NAIC Descriptions

D. Disciplines Provided

E. EEO Statement

II. Management/Staffing Plan

III. Client History

A. Past Performance Summary

B. Partial Client List

IV. Mission Statement

ABBTECH

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I. CORPORATE STRUCTURE

A. INTRODUCTION & OVERVIEW

INTRODUCTION

OVERVIEW

ABBTECH is a Women-owned Small Business, incorporated in theState of Virginia. ABBTECH has been providing staffing services toclients nationwide for over 11 years. We specialize in the placement ofInformation Technology, Technical, Telecom, and Administrativepersonnel. ABBTECH utilizes its own database to network with skilledpersonnel throughout the country. Secondarily, ABBTECH provides itsrecruiters with access to many of the resume databases that are availablethrough the Internet. Our current client base exceeds 500 companies ofvarious sizes. ABBTECH offers and provides experience, knowledge,dedication, and a commitment to service. With over 100 years ofcumulative experience in all aspects of the staffing industry, ABBTECHhas built an outstanding reputation for providing value added services.We are approved for use by the US Government with two GSA Scheduleawards. ABBTECH has a TOP SECRET facility clearance granted byDSS.

Tax ID No: 54-1789173DUNS No: 93-390-0110CAGE Code: 0VKT1Professional Memberships: NTSA, NACCB

ABBTECH

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ABBTECH

I. CORPORATE STRUCTURE

B. STRENGTHS OF ABBTECH

Over 100 years cumulative experience staffing for clientsnationwide

Providing a full range of staffing capabilities: InformationTechnology, Technical, Telecom, Administrative disciplines viaContract, Contract to Direct, and Direct placements

Established professional reputation and proven performanceabilities

Large client and employee base

State of the art recruiting software and database

Solid growth and success within the staffing industry

US Government approved with several GSA Schedules

High Government rating

Trained and experienced staff

Client base includes the US Government and many of theFortune 500 companies

Weekly payroll and providing a benefits package to allemployees: Major Medical Plan access, Life Insurance, Holidays,Vacation, 401K plan

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ABBTECH

I. CORPORATE STRUCTURE

C. SIC/NAICS DESCRIPTIONS

SIC Code Description NAICS Code

7336 Graphic Design Services 54143

7361 HR & Executive Search Consulting 54161256131

7363 Temporary Help Services 56132Employee Leasing Services 56133

7371 Custom Computer Programming Services 541511

7373 Computer Systems Design Services 541512

7374 Data Processing Services 51421

7375 On-Line Information Services 514191

7378 Computer Repair and Maintenance 811212

7379 Data Processing Services 51421Other Computer Related Services 541519

Employment Agency

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ABBTECH

I. CORPORATE STRUCTURE

D. DISCIPLINES PROVIDED

ADMINISTRATIVE SUPPORT & CLERICAL DISCIPLINES

AUTOMATIC DATA PROCESSING DISCIPLINES

Accounting ClerkAdministrative ClerkAudit ClerkData Entry OperatorDocument Prep Clerk

Business Process EngineerComputer Data LibrarianComputer Operator Software Engineer Telecom EngineerComputer Technician Software QA Specialist Telecom TechnicianCM Specialist Web DesignerData Security Specialist Multimedia Specialist Subject Matter Expert Web DeveloperDatabase Administrator Network Administrator Systems Administrator Webmaster

Copier Operator Production Control Clerk Supply TechnicianExecutive Assistant Receptionist Transcribing OperatorGeneral Clerk Secretary Travel ClerkOrder Clerk Service Order Operator Word ProcessorPersonnel Assistant Stenographer

Disaster Recover Specialist Network Technician Systems EngineerField Service Engineer Programmer/Analyst Systems/SW ArchitectHardware EngineerHelp Desk SpecialistImplementation Specialist Software Tester

Database Programmer Network Engineer Systems Analyst

Accounting Specialist Designer Lab Technician/Tester Procurement ClerkAerospace Engineer Desktop Publisher Librarian Purchaser/BuyerArchitect Drafter Logistics Specialist QA/QC InspectorAssembler Electrical Engineer Market Research Analyst Radiology TechnicianAttorney/Lawyer Electronics Engineer Mechanical Engineer ResearcherCartographic Technician Engineering Technician Medical Writer Structural EngineerCivil Engr Technician Environmental Technician Occupational Analyst Technical EditorClinical Research Analyst Financial Analyst Paralegal/Legal Assistant Technical IllustratorComputer Based Trainer Graphic Artist/Designer Personnel Analyst Technical WriterContract Specialist/Admin Instructor/Trainer Planner/Scheduler

TECHNICAL & PROFESSIONAL DISCIPLINES

***If the discipline you require is not on the lists above, please contact ABBTECH to see if we provide that particular discipline***

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ABBTECH

I. CORPORATE STRUCTURE

E. EEO STATEMENT

MINORITY & FEMALE RECRUITING

ABBTECH STAFFING SERVICES, INC.EEO POLICY

ABBTECH Staffing Services is a Woman-owned Small Business. At ABBTECH we always encourageMinorities and Females to apply for our employment opportunities.

..........................................................................................................................................................................

Equal Opportunity - ABBTECH Staffing Services, Inc., In complying with Executive Order 11246 ofSeptember 24, 1965 and its amendments, will not discriminate against any employee or applicant foremployment because of race, color, religion, sex, or national origin. Such action shall include but not belimited to the following: employment, upgrading, demotion, or transfer; recruitment or recruitmentadvertising; layoff or termination; rates of pay or other forms of compensation; and selection for training,including apprenticeship.

All advertisements, solicitations, etc. for applicants and employees will state that all qualified applicants willreceive consideration for employment without regard to race, color, religion, sex, or national origin.

Previous Contracts and Reports - ABBTECH Staffing Services, Inc. has participated in previous contract orsubcontracts subject to the Equal Opportunity clause contained in Section 201 of Executive Order Number11114; that it filed all required compliance reports, signed by proposed subcontractors, will be obtained priorto any subcontract awards.

Affirmative Action Program - ABBTECH Staffing Services, Inc. Certifies that it has developed andmaintained, at each of its establishments, Equal Opportunity Affirmative Action Programs, pursuant to41CFR60.2

Certification of Non-Segregated Facilities - ABBTECH Staffing Services, Inc. certifies that it does notmaintain or provide for its employees any segregated facilities at any of its establishments, and that it does notpermit its employees to perform their services at any location, under its control, where segregated facilitiesare maintained. ABBTECH certifies further that it will not maintain or provide for its employees anysegregated facilities at any of its establishments, and that it will not permit its employees to perform theirservices at any location, under its control, where segregated facilities are maintained...........................................................................................................................................................................

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ABBTECH

II. MANAGEMENT PLAN

ORGANIZATIONAL STAFFING & ASSIGNMENT PLAN

1. Operational Structure -ABBTECH begins with the selection of ourAccount Executive,who will:

Interface with the CLIENT’s designated representative and/or CLIENT’sManagement when and if required.Direct overall CLIENT’s effort and will act as the single point of contact withCLIENT.CoordinatesABBTECH recruiting effort.Manage and integrate all CLIENT work assignments to ensure specified jobrequirements are filled and that the employees are performing satisfactorily.Responsible for interfacing with CLIENT resolving all problems, should anyoccur.Responsible for invoice review to ensure accuracy and budgeted dollarcompliance.Responsible for personnel assigned, start dates, orientation, job assignments,indoctrinations, etc.Resolve all performance/personnel matters for assignedABBTECH personnel.Available for CLIENT review meetings.

2. Recruitment Assignment Plan - ABBTECH maintains one of the area’s largestcomputerized resume databases of administrative, computer, and technicalconsultants. Our presence and tenure in the staffing marketplace allows us to knowwho are the most qualified employees and where, when, and how their services can berendered. We pay particular attention to geographics and try to locate employees inclose proximity of their assignments. With ABBTECH’s experience, knowledge, andresources we are able to respond immediately to our CLIENT’s staffing needs.

To attract and retain our employees, ABBTECH offers an attractive benefits package,which mirrors and/or exceeds many of the major staffing firms in the industry. Moreimportantly,ABBTECH’s goal is to match the talent to assignment from experiences aswell as the right attitude. ABBTECH provides for holidays, vacation, life insurance,401k plan, and major medical plan access. We also offer a referral bonus program.

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ABBTECH

II. MANAGEMENT PLAN

ABBTECH’S STAFFING/ASSIGNMENT PLAN

CLIENT’s Hiring AssignmentSource 2

Local Employment Pool Reports toWork Site

PerformsTasking

QualityAssurance

CompletesTasking

Background &Reference Checks

Source 1Current Employees

Seniority List

Referrals

Qualified Walk-ins

Local Database

Newspaper Ads

Word of Mouth

State EmploymentAgencies

Source 3

INTERNET

Resume Database

NationalResume Service

Aptitude Tests

Conduct Interviews

Resume review

Selection Process

Personnel File

AdministrativePositions

Technical Positions

Telecom Positions

Computer Positions

Indoctrination

Drug Test (if req.)

Issue ConfirmationLetter

Complete RequiredForms (i.e. I-9)

ID Badges

Security Issues

Safety Issues

ABBTECH Policies

CLIENT Policies

Computerized resume database ofnationwide, regional, and local computer,technical, and administrative consultingpersonnel

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ABBTECH

II. MANAGEMENT PLAN

ORGANIZATIONAL STAFFING & ASSIGNMENT PLAN (cont)

3. Screening and Pre-hiring Procedures - ABBTECH maintains a historical database ofpast employees who have worked for us and performed satisfactorily. This providesABBTECH a cadre of qualified personnel. All candidates who have not worked for usover the years are thoroughly screened and have their references checked and verified.We require at least two (2) professional references for each new candidate. ABBTECHreviews experience, education, past assignments, performance on those assignments,re-hire eligibility, attitude, and versatility. We also try to find one of our previousemployees to give us a co-worker’s opinion on the candidate, which proves morereliable than Human Resources recommendations. At the interview level, we reviewprofessionalism, proper attire, poise, manner, and people skills.

4. Job Requisition - Upon receipt of a requirement either by email, fax, phone, or mail, adetailed job description is prepared unless one is provided. All requirements arebroken down into three (3) areas: absolute skills and/or education required, soft skillsrequired, and skills or education that would enhance the attractiveness of a candidate.ABBTECH’s personnel have technical expertise and can relate to most jobrequirements.

5. Resume Search - ABBTECH uses WebPas software which allows a multitude of keyword search capability. It is very effective in searching our database in seconds,seeking out possible candidates. After a printout of job candidates is reviewed, we setabout contacting them for rate and availability. No candidate is submitted to ourCLIENT without first being contacted and informed of the job requirement. If thecandidate is not known to us, we proceed with the procedures as related in paragraph 3.

6. Assignment - Before an employee is assigned, the candidate’s resume (which has beenverified for information accuracy) is emailed, faxed, mailed, or hand carried toCLIENT. Candidates selected by the CLIENT are sent copes of reference checks (ifrequired) to insure qualification. Interviews are arranged either by phone or sent to theclients facility for interrogation. If the candidate is selected by the CLIENT, theyreturn to the office for paperwork processing and indoctrination.

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ABBTECH

II. MANAGEMENT PLAN

ORGANIZATIONAL STAFFING & ASSIGNMENT PLAN (cont)

An ABBTECH employee contract specifying rates, terms and conditions ofemployment is created and a start package is given to the new employee. Theemployee is instructed in ABBTECH’s and the CLIENT’s policies, safety, security,dress code, ID badge requirements, working hours, parking regulation, lateness andabsentee notification procedures, conduct at the CLIENT site, holiday and vacationscheduling, time card reporting procedures, performance evaluations, and lastly anoverview of the CLIENT’s mission, expectations and related issues.

7. Post Hiring Procedures - All new employees are prepared with an orientation programas to job expectations, deportment, client and fellow worker relationships, do’s anddont’s, and the importance of performing well above average. If a security clearance isrequired,ABBTECH’s FSO will provide a visitation letter on a timely basis, specifyingclearance level and other required information. If travel is required and approved byCLIENT, the employee is versed in travel policy and procedures and the necessaryarrangements are made byABBTECH.

8. ABBTECH’s Quality Control Program - After an employee starts an assignment, he orshe is monitored closely initially, through frequent phone calls to “see how thing aregoing” and site visits (approved by CLIENT) to ensure satisfactory performance andsolve any problems which may effect employee morale. ABBTECH will establish aCLIENT pool of successful employees who have worked for the CLIENT in the pastand are familiar with the CLIENT’s needs and expectations. At the end of anemployees assignment with the CLIENT, anABBTECH QualityAssurance Evaluationform will be sent to the CLIENT for completion at the CLIENT’s convenience.

9. Discharge Policy - ABBTECH, when notified by CLIENT that an employee has beenperforming unsatisfactory and termination is requested, will follow whateverprocedures the CLIENT desires to provide a smooth transition. Disciplinary actionsare taken in proportion to whatever problem arises (i.e.Absenteeism, lateness, etc.) Weprovide oral and written warnings, counseling, suspension, and, if required, employeeis terminated byABBTECH for cause.

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ABBTECH

III. CLIENT HISTORY

A. PAST PERFORMANCE SUMMARIES

US TREASURY

ELECTRONIC DATASYSTEMS (EDS)

LOCKHEED MARTIN

UNISYS

WASHINGTON METROPOLITANAREA TRANSPORTATIONAUTHORITY(WMATA)

Description: Utilizing our two GSA Schedules for Temporary Services and Information TechnologyServices,ABBTECH provides the US Treasury with Help Desk, Computer Tech, andAdministrative supportfor many US Treasury locations throughout the country.

All positions in the US Treasury are of a sensitive nature, so all employees must pass an agency backgroundinvestigation in order to perform the assignment. ABBTECH maintains a full compliment of previouslycleared candidates for these positions.

Description: ABBTECH is a prime subcontractor to EDS on the Navy Marine Corps Intranet (NMCI)project. We provide EDS with cleared and non-cleared personnel in the areas of NetworkEngineering/Administration, Server Farm Implementation, Contracts Administration, and Publicationssupport. ABBTECH personnel are assigned to Navy or Marine Corps bases throughout the country.

At the start of this contract EDS needed many people very quickly. ABBTECH was an essential part of thestart up staffing in the San Diego and Norfolk Network Operations Centers (NOCs) with SystemsAdministrator, Network Specialists, Implementation Specialists andAdmin support.

Description: ABBTECH provides Lockheed with cleared and non-cleared personnel on various projectssuch as FAA ATM, SBIS, and ECSIII. ABBTECH began working with Lockheed in 1993, in the proposalsupport area. Since then, ABBTECH continues to supply Lockheed with Proposal Support, DatabaseAdministration, SWTesting, Systems Engineering, Help Desk, and Contracts Support personnel.

Description: ABBTECH supports Unisys on the Transportation SecurityAdministration (TSA) project withContracts Administration, and SW and Network Engineering support. We have also teamed with Unisys onthe USPSY2K project to bring all the USPS computer systems up toY2K compliance.

Description: Teamed with TEKSOL Corporation to upgrade and re-engineer the mobile lounges at DullesInternationalAirport. Engineers, Tech Writers, Programmers, and CAD Personnel provided.

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ABBTECH

III. CLIENT HISTORY

B. PARTIAL CLIENT LIST

COMMERCIAL SECTOR

GOVERNMENT SECTOR

AIRBUSALCATEL DENRO OCEANEERINGAMERICAON-LINEARINCBAE SYSTEMSBOEINGBOOZ-ALLEN & HAMILTONBTGCACICAE MARINE SYSTEMSCIENACISCO SYSTEMSCOMPAQCOMPUTER SCIENCES CORPCVC SCIENTIFIC

DELTEK SYSTEMS NETCOM SOLUTIONS

EG&G OPTIM ELECTRONICSEDS ORBITALSCIENCESEER SYSTEMS PANGBORNFAIRCHILD CONTROLS PARSONSFIBERTEK PULSECOMGROUP1 SOFTWARE RAYTHEONIBM GLOBAL SAICJOHNSON CONTROLS SPCINTERGRAPH TELLABSKNORR BRAKE TRWLOCKHEED MARTIN UNISYSMANTECH UUNETMCI VERIZON

DELLCOMPUTER NORTHROPGRUMMAN WORLDAIRWAYS

BUREAU OFLAND MANAGEMENT FDIC NIH

COMMODITIES & FUTURES TRADING

DEPARTMENT OFJUSTICE FEDERALHIGHWAYSADMIN US CENSUS BUREAU

DEPARTMENT OFENERGY GENERALSERVICESADMIN US COURTS

DEPARTMENT OFNAVY HEALTH & HUMAN SERVICES USGS

DEPARTMENT OFPUBLIC WORKS HOUSING& URBAN DEVELOPMENT US FEDERALRESERVE

DEPARTMENT OFSTATE INTERNALREVENUE SERVICE US MINT

DEPARTMENT OFTREASURY JOINT CHIEFS OFSTAFF US POSTALSERVICE

EXPORT IMPORT BANK NAVALAUDIT SERVICE US VETERANSAFFAIRS

FEDERALBUREAU OFPRISONS PATENT & TRADEMARK

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ABBTECH

IV. MISSION STATEMENT

To serve our clients and employees with the highestlevels of quality services with fairness, honesty,integrity, and excellence.

To provide the best services at a reasonable cost to ourcustomers.

To exceed our clients and employees expectationswhile growing a responsible and respectableorganization.

“A C T S ”OMMITMENT O ERVICE