canlighthall supplement to condobusiness

Special Supplement to CondoBusiness Magazine

Canlight Hall:Value, Expertise, Leadership

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4 www.canlighthall.com

Bringing ValueS

Canlight Hall:a well-grounded company focused on bringing value to its clients

not all property management companies are created equal. Canlight

Hall Management is one such company, having grown out of a recession

and a series of strategic acquisitions through their 27 years in business.

Today comprised of a diverse range of experts, the results-driven team values customer

satisfaction and professional development while recognizing the importance of true

leadership. it also knows that condominiums are more than just living spaces - they are

often people’s largest investment, requiring constant upgrades and enhancements in order

to boost market values to ultimately put dollars back into owners’ pockets.

Canlight hall ManageMent

Special Supplement to CondoBusiness Magazine 5

a well-grounded company focused on bringing value to its clients What really makes Canlight Hall stand

out in a crowded playing field is a

mindset and passion to improve quality

in the industry and remain on the cutting

edge. in twenty-seven years, the mid-

sized firm hasn’t shied away from new

challenges. Simply put, Canlight Hall

goes for it.

“Property management is a business in

transition,” says president, Donald Kason,

from his corporate headquarters in

Mississauga. “The challenges of growth

in the industry, and how it should adapt

and improve are a conversation we are

constantly having. We want to help lead

the industry forward. Our approach

is not passive. We are always striving

to understand what we need to do in

order to make things better, and actively

working on new procedures and systems

to accomplish those goals.”

Kason joined Canlight, a company primarily

focused on investments, syndication and

development, in 1991 when he was hired

as the controller and with a mandate to set

up a property management department.

Today as the company’s president, he

marvels at how much the operation has

evolved and expanded over the years.

“essentially, we grew out of the real estate

recession of 1990,” Kason explains. “Many

buildings were orphaned when property

management companies disappeared.

Due to established relationships, financial

institutions came to us and asked if we

could look after their buildings. There

were very limited options back then, and

so we reaped the rewards.”

at the time, Canlight managed about a

thousand units, mostly townhouses, but

the referrals kept coming, particularly from

lawyers and other professionals who had

investment units in need of management.

Then there was a shift in the marketplace

and units became more owner-occupied;

Canlight grew and gained significant

experience in condominium management.

Canlight acquired Hall Management in the

Fall of 2003 and instantly grew to 5,000

residential units plus a million square

feet of commercial space. This not only

enlarged Canlight’s portfolio but created

a company with a wider range of expertise

forming the now Canlight Hall.

“We have seen the industry go through

some ups and downs,” Kason reflects,

“But we are proud of our long term

relationships where we have been able

to add value and stability for our clients’

assets. Our focus has not been on growth

to become the largest company, but on

our core competencies, profitability and

providing great service.”


Bringing exPerTS TOgeTHer

Canlight Hall:Bringing together experts in all aspects of Management

Canlight Hall experienced further growth through the acquisition of

Enhanced Management, led by Laura Lee, in March of 2012, in an effort

to strategically build their team of experts. Canlight Hall was looking to

gain scale and deliver a higher level of service by building a well-rounded,

senior team. Laura Lee, an industry-recognized expert, is passionate

about mentoring and educating managers and now serves as Director of

Operations and Training for the company.



“We were hearing great things about laura’s company, her education programs, and some of the things she was striving for. We believed that laura and her team were a good fit and would only make us better and stronger,” says Kason.

The move not only helped the company branch into a new area of employee training and development, it brought them into the Toronto core.

“Canlight Hall was strategic about its growth and also about the clients it wanted to manage,” says lee. “Bringing the back office support and expertise

from Mississauga into Toronto made good business sense. Because enhanced Management’s portfolio was based in the Toronto core, our portfolios complemented each other.”

Continued GrowtH and developmentThrough another strategic acquisition, which became effective in July of 2012, Premier Property Management joined the Canlight Hall team bringing its principal robert Kelava along with it. as a recognized leader in his field with proven expertise, robert was an excellent addition to the management team.

“robert brought an innovative leadership and management style that was compatible yet different from our own. He helped the organization in some challenging times. His portfolio was rental and investor driven, but with a number of condominiums. Once again, it was a good fit,” says Kason.

“Today, i think our blueprint is slightly different in that we look at our buildings, not just from a management perspective but as an investment,” reflects Kelava. “Part of our mission is to improve the equity and the value of the buildings. So while we provide the service, we also

Bringing together experts in all aspects of Management


Bringing exPerTS TOgeTHer

assess and evaluate each individual property and what is needed to sustain it, as well as maintain it. We don’t just run it as is. We improve it.”

Canlight Hall’s construction and project management service run by Kason and Kelava is comprehensive and includes rehabilitation, renovation and retrofit projects.

“it’s one of the services that sets us apart,” adds Kason. “as part of this service, we’re committed to providing high quality project management, from the delivery of ‘cost versus benefits’ analysis through to post-job inspections and reporting.”

anotHer new BeGinninG On October 11th 2013, Canlight Hall publically announced their merger with Samuel Property Management, marking the beginning of another transition

involving the integration of two reputable industry players: gino Sisera, Samuel’s President and CeO, and Domenic Chiarini, its regional Manager.

“i am excited about what the future holds,” says Sisera, projecting on what’s to come with Canlight Hall. “i was impressed from the very beginning, when i started looking into their company. i liked their attitude and culture. and based on all the senior management’s background and expertise, this merger makes perfect sense. i am a very technical oriented person and i know all about construction and building automation systems, while Domenic with a construction/accounting background, is more finance-minded. Combined with Canlight Hall, it’s the perfect match.”

With Samuel’s additional 4,645 units, Canlight Hall now boasts an impressive

8,800 condominium units and 1,150 residential rental units under management along with 250,000 sq ft of commercial/retail space in its portfolio, placing them among Ontario’s top ten condominium property management firms.

“This is a very exciting time,” says Hill, who has been with Canlight for four years. “Canlight Hall has gained experience in merging seamlessly in the eyes of its clients. Our clients recognize our efforts in making Canlight Hall the best it can be and are proud of the association. it will be a transitional period for everyone; managers and residents alike, but it’s a win-win situation for all involved.”

With no shortage of experience in that department, the new Canlight Hall team is looking forward to the future. and everyone agrees, that future is looking bright.

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Canlight Hall Congratulations on your many successful years in the industry!

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24 HOUR EMERGENCY TECHNICAL SERVICE416-360-6988

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We strive to work both with owners and consultants to achieve a successful completion of each project.

Our depth in knowledge of the restoration and repair industry provides us with many options not always

looked upon when considering a project. Quite often, these different approaches lead to substantial time

and cost savings on projects.

CONGRATULATIONS CANLIGHT HALL ON YOUR CONTINUED SUCCESS

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MeeT THe TeaM

Our leader - Donald holds a degree in economics and received an MBa in finance from the Shulich School of Business. He qualified as a Chartered accountant in 1987 with Price Waterhouse, working in a group specializing in serving the real estate industry. Don has over 35 years of experience in real estate asset management, development and property management. Don oversees Canlight and its affliated companies including a real estate Brokerage and niche Development Company.

donald Kason, mBa, Ca CpaPresident & CeO – Canlight group

Our condominium management expert - Steven is a rCM (registered Condominium Manager) and a member of national association of Condominium Managers (naCM). Prior to assuming his role as Senior Vice President of Canlight Hall he was an active property manager for over 20 years managing a variety of properties from brand new communities to buildings in crisis management and everything in between. Steven is a recognized Condominium expert speaking on occasions at the aCMO/CCi annual Conference and active in the aCMO ethics Committee.

Steven Hill, rCmSenior Vice President

introducing the Canlight Hall team of experts:

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Congratulations, Canlight Hall!Here’s to many more years of continued success together.

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MeeT THe TeaM

Our project and facilities management expert – gino is the newest member of the team, having merged his company with Canlight Hall in October 2013. He is an active member of the international real estate institute (irei) and the Canadian Condominium institute (CCi). Over the last 25 years gino has utilized his depth of knowledge and expertise in construction and building automation to manage some of the most unique properties and associations in the City including university of Toronto. His clients appreciate and value that beyond day to day management, they have a technical resource on staff capable of assessing and resolving any complicated situation.

Gino SiseraSenior Vice President

Our financial and taxation expert - Samson is a Certified general accountant (Cga). He is responsible for overseeing the accounting department and team who provide timely follow up on arrears, payables, payroll, financial management and preparation of monthly financial reports. Keeping a close eye on the finances they are able to review variances to budgets, align spending and ensure that each corporation is financially sound. Over the 20 years with Canlight Hall he has had a proven track record of excellence and applies strict financial controls to a diversified portfolio of residential, commercial, development and corporate business operations.

Samson liao, B. math, CGaSenior Vice President & Corporate Controller



Our training and management expert - laura holds her rCM (registered Condominium Manager) and her aCCi (associate of CCi) accreditations. in her role at Canlight Hall she is responsible for the development and implementation of corporate procedures, training of all staff and she also oversees a Toronto Portfolio of exclusive Condominiums. laura served seven years as a Board member for the association of Condominium Managers of Ontario (aCMO), including being president for two years. laura taught the aCMO management courses for over twelve years at the college level and continues as our in house aCMO trainer. She has been a regular speaker and author for both aCMO and CCi including director courses. in 2005 laura received the highest honour from her fellow colleagues in the industry by being awarded Manager of the year for all of Ontario recognizing her efforts in education for the industry.

laura lee, rCm, aCCiDirector of Operations & Training

Our management and investment expert - robert has completed all pre-requisite courses at Humber College for both the rCM (registered Condominium Manager) and aiHM (associate of the institute of Housing Management) designation. Over the last twenty-two years he has gained a wealth of knowledge through managing various communities in a variety of roles starting out as a junior manager, then senior manager, regional manager and lastly, since 2003, successfully opening and running two businesses. at Canlight Hall, robert is responsible for looking after investment real estate for investors and ensuring good returns and high market values. in addition, he sources new properties and manages the refurbishment and condo conversion process.

robert Kelava, aiHmDirector - investments

Our condominium team at Macdonald Sager Manis, LLP, has extensive experience in land acquisition, municipal and planning approvals and appeals, and bringing projects to market. Our team also works closely with condominium corporations to address all of their corporate and litigation needs, including enforcement proceedings and the drafting of rules, by-laws, amendments to declarations, shared facilities agreements, co-operative agreements, and section 98 agreements. Congratulations to Canlight Hall on 27 years of service, our firm wishes your team continued success.

Doron Noah416-361-2624 | [email protected]

Shawn Pulver416-364-1077 | [email protected]

www.msmlaw.ca

150 York Street, Suite 800Toronto, Ontario M5H 3S5

Tel: 416-364-1553Fax: 416-364-1453

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MeeT THe TeaM

Our management and finance expert – Domenic holds his rCM designation and has completed his Cga courses to the 4th level. Prior to getting into property management Domenic held the position of Operations Manager for two multi-million dollar firms and ran his own contracting business. Domenic brings his combined skills and talents to the organization providing value to the clients in contract negotiations, budgeting and reserve fund studies. in addition, Domenic prides himself on coming in on target with first year budgets and effectively managing new buildings.

Domenic Chiarini, rCMregional Manager

Our industrial commercial investment (iCi) expert – David has over 25 years of real estate experience. He has created value for his clients by taking pride in each property he manages and providing exceptional customer service by using ‘out of the box’ solutions. His creative approach has been responsible for turning around many under performing assets. Over the years, David has managed a diverse portfolio including large student-housing, residential, condominiums and all types of commercial and industrial properties.

David Barkin, BaDirector iCi Properties

163 Denison St. Tel: 647-258-3284 Fax: 647-258-3285 Email: [email protected]

Wendy McDougallPresident

[email protected]

Chuck McDougallSales Manager

[email protected]

Tina McDougallOffice Manager

[email protected]

Next day deliveries on all in stock items. 4 working days for non-stock items.

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“Canlight Hall has been strategic in its

acquisitions to acquire the best leaders

in the industry,” says Hill, “Our aim is

not to become the largest management

company, rather a company that delivers

quality service and results through

professional staff who care and provide

value to our clients.”

When you work with Canlight Hall you

can count on our team to be experienced,

ethical, hands-on, innovative, results

driven, proactive, focused on creating

value for each owner, community oriented,

saving money without sacrificing service,

effective in managing your major projects,

detailed in our financial reporting and

skilled in mediation and advocacy.

our Guarantee§a good first impression, through a

clean and well maintained building

§excellent customer service via our

professional management team

§Proactive and responsive

§innovative

§accountable

§reliable

§Tight financial management

§Work done on time and done well

§effective reporting

§Minimized complaints

§Continuous communication

§Quality control of trades and other

service providers

§Minimize load on the Board and

Committee members

§a well run building

Canlight Hall:Corporate philosophy and client commitment

HVAC Maintenance Programs, Chiller Maintenance, In-Suite Servicing, Retrofi t Projects, New Construction Installation, Rental HVAC Systems, Protection Plans available, Residential, Multi-Res, Commercial, Industrial.

On behalf of Canadian Mechanical Group, we extend our warmest Congratulations to both Canlight Hall and Samuel Property Management in their new merger venture. We are confi dent the two companies will be extraordinary in their management abilities within the industry as their joined dedication, professionalism and committment to their clients will truly shine.

In business since 1994.www.canadianmechanicalgroup.com

LAURA RESTIVO, Executive Account ManagerCell: 416-268-3325 | Bus: 905-856-7555 | [email protected]

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QualiTy COnTrOl

in 2012, Canlight Hall achieved its aCMO 2000

Certification. This was achieved by demonstrating

through an independent audit the following eight

quality aCMO 2000 management principals

“customer focus, leadership, involvement of people,

process approach, system approach to management,

continual improvement, management by facts and

supplier relations.”

recognizing that quality control standards ensure consistency

Canlight Hall:“Being leaders in the industry requires that we do our utmost to improve our systems and

processes, and deliver quality management and reports to our clients,” says lee. “We are

passionate about the success of the industry and our team. This passion is what aligns

us and keeps us strong.”

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www.edificeservices.ca

Untitled-4 1 13-09-30 1:50 PM

Congratulations Canlight hall. Wishing you Continued suCCess.

Edifice_CanlightHall_Condo_2013.indd 1 13-10-16 9:36 AM


QualiTy COnTrOl

Through the various transitions Canlight

Hall has reviewed the operations of each

entity adopting best practices from each

firm and adapting them into one, bigger,

better corporate entity. We value our

employees and believe in investing in them

and their future.

“Property Managers are responsible for

multi-million dollar properties and assets

so it is imperative that they are proactively

managed,” says Kason. “education is a

huge core of what Canlight Hall provides:

from monthly management and training

meetings, to in-house aCMO courses

for managers to become registered

Condominium Managers (rCM).”

“This is integral to our success,” adds

Hill. “We believe in equipping our front

line managers and providing them with

support so clients can benefit from our

team management approach.”

recently the government announced its

intention to overhaul the Condominium act

with significant enhancements including

adopting the proposal for a Condo Office,

which will serve four functions. it will be

responsible to 1) educate the public on

all Condo matters, 2) regulate and license

property managers, 3) create a new more

efficient dispute resolution mechanism

and 4) maintain a new, public ‘Condo

registry’. “Ontario is leading the world

with this initiative and Canlight Hall strongly

supports this endeavour as it will elevate

quality and the professional stature of the

industry,” says Kason.

We believe in equipping our front line managers and providing them with support so clients can benefit from our team management approach.

“”

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”

oBServatory ii33 weldriCK road e., riCHmond Hill, on

We want to dry your facility using heat drying procedures which means quick drying

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The staff of Fresh and Clean and Dryit.ca want to off er their heart felt congratulations to Canlight Hall on their continuing growth

and promising future.

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Paying iT FOrWarD

Canlight Hall believes that when you have been successful it is

important to give back. Some of the endeavours its principals

have been involved with over the past several years have included

building a school in africa, sponsoring The Hunger Project’s

work in india, providing Christmas hampers and sponsoring a

toy drive for underprivileged children each year.

Canlight Hall:Paying it Forward

CONGRATULATIONS CANLIGHT HALLON YOUR CONTINUED SUCCESS.

WE APPRECIATE YOUR BUSINESS.

416.745.7112

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Untitled-5 1 12-02-22 5:09 PM

CONGRATULATIONS CANLIGHT

HALL!

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We can be that second opinion or company that you work with to fi nd a solution at a reasonable price. Working with majority of management companies over the last 40 years we have saved their clients thousands of dollars.

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• Electrical Maintenance

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canlighthall supplement to condobusiness

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