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Candidate Learning Log NCFE Level 2 Certificate in Understanding the Safe Handling of Medicines 501/0037/3 Candidate Name: .............................................................................................................. Centre Number: .............................................................................................................. Centre Name: .............................................................................................................. Signatures Candidate: ................................................................ Date: ................................... Tutor/Assessor: ................................................................ Date: ................................... Internal Moderator*: ................................................................ Date: ................................... External Moderator*: ................................................................ Date: ................................... * for completion if part, or all, of the evidence has been sampled by the Internal and/or External Moderator

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Candidate Learning Log NCFE Level 2 Certificate in Understanding the Safe Handling of Medicines 501/0037/3 Candidate Name: ..............................................................................................................

Centre Number: ..............................................................................................................

Centre Name: ..............................................................................................................

Signatures Candidate: ................................................................ Date: ...................................

Tutor/Assessor: ................................................................ Date: ...................................

Internal Moderator*: ................................................................ Date: ...................................

External Moderator*: ................................................................ Date: ...................................

* for completion if part, or all, of the evidence has been sampled by the Internal and/or External Moderator

Contents

Page No.

Section 1: Overview 1

- About this qualification 1- What you need to cover 1- Tracking your evidence 2- How your evidence is checked 2- How you get your certificate 2- Opportunities for further education and training 3

Section 2: Planning and tracking your assessment 4

- Completing your learning log 4- Example unit 5- Unit 01 Understand medication and prescriptions 6- Unit 02 Supply, storage and disposal of medication 10- Unit 03 Understand the requirements for the safe administration of medication 13- Unit 04 Record-keeping and audit processes for medication administration and storage 18

Section 3: Additional information 22

- Additional support requirements 22- Appeals or complaints 22- Malpractice 22

About NCFE 23

- Enquiries 23- Equal Opportunities 23- Data Protection 23

. Section 1 - Overview

About this qualification Thank you for choosing an NCFE qualification. This learning log is yours to keep and is a place to record your progress. The NCFE Level 2 Certificate in Understanding the Safe Handling of Medicines has been accredited by the regulators for England, Wales and Northern Ireland1 and is part of the Qualifications and Credit Framework (QCF). Its Qualification Accreditation Number is 501/0037/3. This qualification has been supported by Skills for Health the Sector Skills Council for the UK Health Sector. What you need to cover This qualification is made up of a set of learning outcomes and assessment criteria that describe what you need to be able to do, and things you need to know to achieve your qualification. The qualification consists of 4 mandatory units. Mandatory units Unit 01 Understand medication and prescriptions Unit 02 Supply, storage and disposal of medication Unit 03 Understand the requirements for the safe administration of medication Unit 04 Record-keeping and audit processes for medication administration and storage To achieve the NCFE Level 2 Certificate in Understanding the Safe Handling of Medicines you must achieve the 4 mandatory units. You must provide evidence to show that you meet all the learning outcomes and assessment criteria defined in the units.

The qualifications regulators (‘the regulators’) are Ofqual in England, DCELLS in Wales and CCEA in Northern Ireland.

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Section 1 - Overview

Tracking your evidence During your course your Tutor/Assessor will ask you to carry out work either in the classroom, in your workplace or at home which you’ll keep as evidence of your learning. The work you produce (evidence) will be assessed by your Tutor/Assessor to make sure you’ve covered everything in sufficient detail. Your evidence could be made up of a combination of:

♦ written work or class notes ♦ products or samples of practical work ♦ case studies ♦ simulated activities or role play ♦ work placement diaries ♦ learning logs ♦ video or audio recordings ♦ other appropriate formats suggested by your Tutor/Assessor

When all of your evidence is gathered together in a file or folder, this becomes your portfolio. Your centre and Assessor may have systems that they use to plan and monitor your assessment. These may be computer-based (eg using ‘e-portfolio’ software) or paper-based (using forms or checklists). These systems are designed to show how each piece of evidence meets which learning outcomes and assessment criteria. How your evidence is checked After your Tutor/Assessor has assessed your work, another member of staff - the Internal Moderator - will review it. An External Moderator from NCFE will visit your centre. The External Moderator’s role is to make sure your work has been assessed to NCFE’s requirements. They’ll do this by checking a sample of candidates’ portfolios – which may include yours. They also may wish to talk to you about the content of the course and the work you’re doing. How you get your certificate Once you’ve built up your portfolio of evidence and your Tutor/Assessor and the Internal and External Moderators are satisfied it meets the standards, you’ll be awarded the NCFE Level 2 Certificate in Understanding the Safe Handling of Medicines.

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Section 1 - Overview Your centre will send a signed certificate claim form to NCFE when they and the External Moderator have signed off your completed portfolio. NCFE will send your certificate to your centre within 10 working days of us getting this form. Your centre will either forward the certificate to your home address, or tell you that it’s available for you to collect it. Opportunities for further education and training After successfully completing this qualification, you may like to go on to further study in the same or a similar subject. This might include:

♦ Level 2 or 3 Diplomas in Health and Social Care ♦ Level 2 or 3 Diplomas in Health ♦ Level 3 Certificate in the Principles of End of Life Care ♦ Level 2 Award in the Awareness of Dementia

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Section 2 - Planning and tracking your assessment

Completing your learning log This section of the log will help you keep track of the work you’ve done and the work you still need to do to finish your portfolio. It will also help your Tutor/Assessor, Internal and External Moderators find their way around your portfolio so they can assess it or check it. Your Tutor/Assessor will make sure you’re completing your log correctly. Overleaf is a sample page similar to those you’ll find in the rest of this log. Use the columns to write down what evidence you’ve put in your portfolio and to show your Tutor/Assessor and the Internal and External Moderators where it’s located. You and your Tutor/Assessor and/or an independent witness must sign and date the individual pieces of work in your portfolio. Once you’ve completed your portfolio, your Tutor/Assessor will sign the front of the log, to show that they’re satisfied you’ve completed it correctly.

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Section 2 - Planning and tracking your assessment – Example unit – Customer Care

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand customer care

You can: 1.1 Demonstrate effective ‘customer care’

Observation on placement 3 21, 24

1.2 Identify the benefits of good customer care

Report 2 7

1.3 Describe the effects of poor customer care

Project 8-11 6

The learning outcomes of the qualification are shown here.

This column is for the Internal or External

Moderator to sign if they sample your portfolio.

The assessment criteria are listed in this column.

In this column, write down what evidence you have put in your portfolio (eg letter to client; report).

In this column, write the location of the evidence within your portfolio. This directs your Assessor to the correct piece of evidence.

You can complete this for any additional work

you’d like to use as evidence

Range:

Range is the breadth of skills and knowledge you must have and the situations in which you must display these skills or knowledge. The range statements are indicated in bold text within the learning outcomes.

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Unit 01 Understand medication and prescriptions

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the use of different types of medication You can: 1.1 Identify the different types of medicines available and why they are used

1.2 Describe the different routes by which medicines can be administered

You will: Understand how medicines are classified You can: 2.1 Describe the following classifications of medicine: • General Sales List (GSL) • Pharmacy (P) • Prescription Only Medicines (POM) • controlled drugs

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Unit 01 Understand medication and prescriptions

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand legislation and guidelines related to medication You can: 3.1 Outline the key points of current legislation and guidance relating to medication

3.2 Outline the consequences of not following relevant legislation and guidance

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Unit 01 Understand medication and prescriptions

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the roles of self and others in the medication process You can: 4.1 Outline the roles of self and others in the process of: • prescribing medication • dispensing medication • obtaining and receiving medication • administering medication

4.2 Identify the limitations of own role in relation to the medication process

4.3 Identify ways to get support and information in the workplace related to medication

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. Unit 01 Understand medication and prescriptions

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Know how to access information about medication You can: 5.1 Identify the key approved national sources of information about medication

5.2 Describe the information which should be supplied with medication

5.3 Describe why it is important to seek information from the individual about their medication and condition

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Unit 02 Supply, storage and disposal of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand how medicines are supplied and obtained You can: 1.1 Identify the purpose of a prescription

1.2 List the information that has to be checked and recorded once medication has been received

1.3 Describe the procedure for: • transferring medication from one setting to another • obtaining medication in an emergency situation • obtaining medication ‘as and when required (PRN)’ • renewal of prescription

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. Unit 02 Supply, storage and disposal of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Know the requirements for storing medication You can: 2.1 Describe the requirements of medication storage within the following settings: • clinical settings • residential care • day services • domiciliary care • non care settings

2.2 Explain how controlled drugs should be stored within the settings listed in 2.1

2.3 Outline how to support individuals to store medication securely for self administration

2.4 Give examples of the types of medication that have specific storage requirements

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Unit 02 Supply, storage and disposal of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the requirements for the safe disposal of medication You can: 3.1 Give examples of why drugs might need to be disposed of

3.2 Outline the procedures for the safe and secure disposal of medication and equipment for: • nursing care settings • care settings • domiciliary care settings • controlled drugs

3.3 Explain why it is important to dispose of medication and equipment in line with agreed procedures

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Unit 03 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the preparations to be taken prior to administering medication You can: 1.1 Describe the roles and responsibilities of staff involved in: • supporting individuals to take medication • administering medication • using specialised techniques to administer medication

1.2 Explain why it is important to follow instructions on the preparation and use of medication and the method of administration from the: • individual • manufacturer • pharmacist • organisation

1.3 Explain why it is important to gain the individual's consent prior to administering medication

1.4 Identify the information that should be given to individuals to enable them to give valid consent

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Unit 03 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the preparations to be taken prior to administering medication You can: 1.5 Explain why it is important to agree with the individual: • the medication to be taken • the support to be provided in relation to their own needs and preferences

1.6 Describe how and why the following should be checked prior to administering medication: • identity of individual • Medication Administration Record (MAR) • medication • equipment • environment

1.7 Describe the hygiene precautions that should be taken when preparing to administer medication in relation to: • the individual receiving medication • self and others who may be affected

1.8 Explain why it is important to ensure that the correct dose, of the correct medication, is given to the correct person at the correct time, by the correct route or method

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Unit 03 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand how medication is administered safely and in a way that meets individual needs You can: 2.1 Describe a range of aids and equipment available for administering medicine

2.2 Give positive and negative points of using drug administration systems

2.3 Give examples of special instructions that might need to be followed when giving medication

2.4 Describe how to support individuals to take medication whilst promoting privacy, dignity, hygiene, safety and active participation

2.5 Explain how to record the outcomes following administration of medication

2.6 Give examples of when it may be necessary to seek additional support and guidance and who should provide it

2.7 Identify the key requirements of legislation and guidance in relation to the administration of medicine

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Unit 03 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand how to support individuals to administer their own medication You can: 3.1 Explain why it is important to support an individual to administer their own medication

3.2 Identify key aspects of legislation and guidelines related to self-administration of medication

3.3 Explain how to carry out a risk assessment for an individual who prefers to administer their own medication

3.4 Outline the conditions that must be in place when a client self-medicates

3.5 Describe the records that must be kept in relation to self-medication

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. Unit 03 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the procedures to follow when there are problems with the administration of medication You can: 4.1 Describe the actions to be taken in line with agreed ways of working in relation to the following situations: • errors administering medication • individual declines prescribed medication • medication is compromised • discrepancies in records • administering controlled drugs

4.2 Outline how to support an individual who has difficulty taking medication in the form it has been prescribed

4.3 Explain how to support the best interests of individuals who are unable to consent to prescribed medication

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Unit 03 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand how the effects of medication are monitored You can: 5.1 Describe how to monitor the effects of medication on the individual and the condition it has been prescribed for

5.2 Identify common side effects of widely used medicines

5.3 Explain what is meant by an adverse reaction

5.4 Describe the actions to be taken if side effects or an adverse reaction to medication are suspected

5.5 Outline how medication reviews should be carried out in line with national guidelines

5.6 Explain how the outcomes of monitoring should be recorded and reported

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Unit 04 Understand the requirements for the safe administration of medication

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand the audit process in relation to medication transactions and stock levels You can: 1.1 Describe the requirements for medication transactions and stock levels in relation to: • the role of the pharmacist • manufacturer's instructions • organisational policies • inspection and external audit • legal requirements

1.2 Explain how medication is recorded on: • receipt • administration • disposal

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Unit 04 Record-keeping and audit processes for medication administration and storage

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand how information is recorded and confidentiality maintained You can: 2.1 Describe the key aspects of record keeping in an environment where medicine is used in relation to: • documentation • correct recording • signatures

2.2 Outline the requirements of the regulatory authorities in relation to medication record keeping

2.3 Identify what information needs to be recorded when compiling a medicine profile for a client

2.4 Explain why all records relating to medicines must be kept up-to-date

2.5 Outline the key points of legislation relating to confidentiality in relation to: • who records what, where and when • who has access to records • individual rights • maintaining confidentiality

2.6 Identify own role in maintaining confidentiality and keeping information secure

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Unit 04 Record-keeping and audit processes for medication administration and storage

What you’ve done to show this Portfolio

page number

Additional links to evidence

IM/EM signature if sampled

You will: Understand own role in relation to accountability and responsibility You can: 3.1 Define the terms ‘accountability’ and ‘responsibility’

3.2 Explain the importance of accountability in relation to medication

3.3 Describe the responsibilities of different people involved with storage or administration of medication

3.4 Outline the potential consequences of not following agreed ways of working as set out by an employer

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Section 3 - Additional information

NCFE is a leading provider of nationally recognised qualifications and is committed to delivering exceptional customer service. We’re based in Newcastle upon Tyne. If you’d like to know more about us please visit our website at www.ncfe.org.uk.

Additional support requirements NCFE recognises that you might require additional support in order to achieve your qualification. This might be if you’ve a permanent or temporary disability, medical condition or specific learning need. Your Tutor/Assessor will discuss the most appropriate method of support to meet your needs and may need to notify NCFE of the support they’re going to give you. This could be facilities to support reading or writing needs, hearing, visual or physical impairment; facilities to support a medical condition or temporary injury; or facilities to support you if your first language isn’t English. For more information your Tutor/Assessor will be able to provide you with a full copy of NCFE’s Reasonable Adjustments and Special Considerations Policy, or you can download it from www.ncfe.org.uk.

Appeals or complaints If you’ve any queries or problems with your qualification you should first talk to your Tutor/Assessor, the Internal Moderator or another member of staff at your centre. If you’ve got a complaint about the way your work has been assessed, or the support you’ve been given, use your centre’s own appeals or grievance policy (ask your Tutor/Assessor for a copy). For more information your Tutor/Assessor will be able to provide you with a full copy of NCFE’s Appeals and Enquiries about Results Policy, or you can download it from www.ncfe.org.uk.

Malpractice ‘Malpractice’ is used to describe something a person does when they intentionally mislead somebody. An example may be copying somebody else’s work and passing it off as your own. Whenever we’re notified about a suspected or actual case of malpractice, we‘ll work with the centre to find out if and why malpractice happened and what we can do to sort it out. If your centre suspects you’ve been involved in malpractice, we won’t be able to issue your certificate during the investigation. If we prove that malpractice has happened, you may have part of your assessment disallowed or, in serious cases, your final results may be void. This means you won’t receive a certificate or, if we’ve already issued you one, we’ll ask that you return it straight away. For more information your Tutor/Assessor will be able to provide you with a full copy of NCFE’s Malpractice Policy, or you can download it from www.ncfe.org.uk.

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About NCFE

Enquiries Any enquiries relating to this qualification should be addressed to: NCFE Citygate St James Boulevard Newcastle upon Tyne NE1 4JE Tel: 0191 239 8000 Fax: 0191 239 8001 E-mail: [email protected] Website: www.ncfe.org.uk

Equal Opportunities NCFE fully supports the principle of equal opportunities and opposes all unlawful or unfair discrimination on the grounds of ability, age, colour, culture, disability, domestic circumstances, employment status, gender, marital status, nationality, political orientation, racial origin, religious beliefs, sexual orientation and social background. NCFE aims to ensure that equality of opportunity is promoted and that unlawful or unfair discrimination, whether direct or indirect, is eliminated both in its own employment practices, and in access to its qualifications. You can download a copy of NCFE’s Equal Opportunities Policy from www.ncfe.org.uk.

Data Protection NCFE is registered under the Data Protection Act and committed to maintaining the highest possible standards when handling personal information. NCFE is a registered charity (Registered Charity No. 1034808) and a company limited by guarantee (Company No. 2896700). All the material in this publication is copyright. © NCFE Issue 1, August 2010. All information contained in this publication is correct at the time of printing.

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