Canadian Forces Morale and Welfare Programs and Services

Presentation to Conference of Defence Associations Institute

Ottawa, ON – 08 December 2015

M.J. (Mike) Ward, MGen (Retd), MSC, CDAssociate Director General / Chief Operating Officer

Purpose

• CAF members and their families make sacrifices as a result of military service which can have long-lasting impacts on Veterans and their families

• The purpose of this presentation is to:

• explain the CFMWS Programs/Services provided to Members, Veterans and their families

• identify areas for collaboration to enhance benefits to Veterans and their families

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CFMWS Mission and Vision

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MissionEnhance the morale and welfare of CAF Members, Veterans and their respective families

VisionTo be one of the strongest morale and welfare organizations in the Western World

One Community, One Million Strong

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CFMWS Video

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One Community, One Million Strong

Serving Members (Reg. & Res.) 130K

Families of Serving Members 144K

Former Members 595K

Dependants of Former Members 350K

Other Eligible Members 150K

1 MILLION

Families of Serving

Members11% Serving

Members (Reg. & Res.)

9%

Other Eligible Members

11%

Dependants of Former Members

26%

Former Members

43%

>

CFMWS by the Numbers

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• Non Public Property Net Worth$705M

• Number of NPF employees5K

• Number of eligible CFOne Members1M

• Current CFOne Card Holders>150,000

• CF Appreciation Discount Partners>2,000

• Military Family Resource Centres37

• Integrated Personnel Support Centres32

CFOne Card

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GET YOURS TODAY!

Confirms that you are a member of our One Community, One Million Strong

Currently provides access to:• CF Appreciation Program• CANEX Members Only Pricing and Loyalty Program• DFit and soon DFit for families• Vacation for Vets program• Support Our Troops Scholarship

is YOUR MILITARY STORE!(No Interest Credit Plan, CANEX Rewards Program)

Online capability now available at CANEX.ca

Kit shops and regimental sales opportunities

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Quality products and services, competitively priced!

NEW

CANEX

We Offer:

• Term Life insurance

• Financial planning

• CAF Savings Plans

• Financial counselling

• Financial education

• Travel insurance

• Online learning centre

NEW

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Our insurance and financial productscost less than the industry standard!

NEW

SISIP

Proudly served by BMO Bank of Montreal

The Program offers:• discounted banking plans • competitive mortgage rates • Support Our Troops MasterCard

Canadian Defence Community Banking Program

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Variety of discounts to CF Community and their

families in recognition of your sacrifice and dedication.

• You can save at more than 26,000 locations locally, nationally and worldwide

• Everyday discounts

• CF Getaways provides access to 3,500 accommodations in 80 Countries starting at $369 USD per week, to cruise lines, airlines, and 3,000 US golf courses at guaranteed low prices.

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CF Appreciation Program

CF Appreciation Program Examples:

• Marine Atlantic: Free passenger fare on the Port aux Basques/North Sydney ferry route, and 50% discount on the Argentia/North Sydney ferry service

• Petro Canada: $0.03 per L on 100 L of fuel each month

• Nissan Canada: Pre-negotiated below-invoice pricing

• Air Canada/West Jet: Waive to up to 3 pieces of checked baggage with Air Canada, 4 pieces with WestJet

• VIA Rail: 25% discount on best available rates

• CINEPLEX tickets: 23% discount on general admission tickets

• Lindt Outlet: 25%-65% discount on chocolates

...and much more!12

Support Our Troops Program

• Military Families Fund

– >2,000 members receive individual/program support

• Soldier On

– Physical fitness supported for >1,000 ill/injured members

• Hospital Comforts Fund

– ~ 300 serving members annually receive support in hospital

• Operation Santa Claus

– Deployed members (~1,700) receive a holiday gift package

• Boomer’s Legacy

– “Helping our Soldiers Help Others” at home and abroad

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Sources of Support

• Individual Canadians

– Cash, Stocks, Product-In-Kind (PIK)

• Third Party Fundraising Events

– Registered events/campaigns (> 100 registered) events)

• External Charities

– Cash or program support

• Corporate Canada

– Cash/PIK and/or program support

• Yellow Ribbon Merchandise

– Through CANEX, SOT Shop and events

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Maj Wagner and Family

Visit your local Integrated Personnel Support Centre (IPSC)

• Return to Duty Program

• Casualty Administration and Advocacy

• Peer Support

• Outreach & Education

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Joint Personnel Support Unit

“Caring for our own”

Military Employment Transition

• Development of Canada Company Military Employment Transition (MET) Program web portal (one stop shop) - a national program that supports transitioning CAF members

• MET will improve the transition experience by:

– Aligning skills, knowledge and experience of transitioning CAF members with needs of employers

– Connecting members and Veterans with employer partners across Canada

Tim Horton’s Franchisee

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• Prince’s Charities-Operation Entrepreneur: Based In Business (BIB) with Memorial University, Enactus and Canadian Youth Business Foundation

• Prospect: Forces @ Work: Sustainable Job Placement Pilot Project

• H2H: Helmets to Hardhats

• Association of Canadian Community Colleges (ACCC)

• The Canadian Franchise Association: Military Veterans Program

• Forum for International Trade Training (FITT)

In addition to previously mentioned programs and services, the following are specifically for ill and injured members of the Reg and Res force:

• Vocational Rehabilitation Program – Serving Members (VRPSM)

• Priority Hiring – Public Service

• Integrated Transition Plan

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Transition Services

PSP by the numbersFitness

• 94,527 FORCE evaluations (as of 31 March 2014)

• 8 Regional Adapted Fitness Specialists supporting over 500 JPSU clients

Human Performance

• 1,534 CAF Personnel took part in the developmentand validation of FORCE

• Nearly 5,000 surveys administered to better understand what could help CAF Personnel get more active

Health Promotion

• 3,900 courses offered

• 23,600 participants

Sports

• Over 20,000 Intersection sport competitors

• 91 Regional competitions – 3,500+ competitors

• 18 National competitions – 1,800 competitors

Recreation and Speciality Interest

• 6,000+ Recreation activities

• 100,000+ Recreation participants

• 325 DND facilities involved

Messes

• 175 Reg Forces Messes

• 280 Res Forces Messes

Newspapers

• 250,000 readers

• 85,000 copies distributed

Golf

• 14 locations across Canada

Community Gateway Website

• 139,000+ monthly visits

• 328,000+ page views

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Morale and Welfare Services Directory

Choose the description that best matches you from the list of categories.

View the full catalogue of CFMWS services that may benefit you and follow the links to learn more.

Answers one simple question: What services are available to YOU?

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Visit: www.cfmws.com/YourServices

By the Numbers• Annual CANEX sales$130M • New Tim Hortons Kiosks in the coming years19 • Members & their families supported by SOT

($11.4M in loans and grants) 4300• Annual savings through CDCB~$1M • Annual contributions from SOT Mastercard>$50K• Children to SOT Camp in past five years>2000 • Annual SOT Scholarships 10• Total members supported by Soldier On > 1K • Monthly visits to Community Gateway139,000+

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Areas for Collaboration

• Facilitate contact with Veterans and their families– Presentations to each Association, CFOne registration

packages (mailing and electronic), streamlined CFMWS membership registration, offer incentives to registration

• Provide kit shops and regimental sales opportunities through CANEX

• Maintain awareness of programs/services directed at the military community

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Questions?

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More information at www.cfmws.com