can we have compliancy around social networking

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Can we have compliancy around social networking as a business function? Stuart R. Crawford Bulletproof InfoTech 403.206.2233 [email protected]

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Corporations and small business struggle to ensure their reputation, client information, intellectual property, and business information is secured within their company. What can business do to protect their critical information from being shared over social networking services.

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Page 1: Can We Have Compliancy Around Social Networking

Can we have compliancy around social networking as a business function?

Stuart R. Crawford

Bulletproof InfoTech

403.206.2233

[email protected]

Page 2: Can We Have Compliancy Around Social Networking

The new world

Page 3: Can We Have Compliancy Around Social Networking

Right and Wrong Takes A Whole New Meaning

What are the risks today?

Are compliance officers embracing Social Media Social Media is here to

stay, the platforms are here to stay

Data and Privacy protection

data leaks, data breaches or reputational damage

Page 4: Can We Have Compliancy Around Social Networking

What Is Really Private Online?

How do online privacy regulations apply? Beyond the courts Beyond the IT Pro

How are privacy regulations interpreted? By staff By managers By executives By shareholders

Page 5: Can We Have Compliancy Around Social Networking

What Do Business Owners Need To Be Aware Of?

Government regulations PIPEDA HIPAA

Industry regulations EUB

Securities regulations Sarbanes-Oxley

How do these government and industry regulations impact the use of social media in today’s business?

Page 6: Can We Have Compliancy Around Social Networking

But Really, What Can Happen?

Can employees share private patient information online?

Can your staff email confidential information to a competitor?

Can your press release be leaked and impact share price?

Threats have always been here!

What is so different today?

Does Social Media really cause concern?

Page 7: Can We Have Compliancy Around Social Networking

What Happens When They Go Here?

Page 8: Can We Have Compliancy Around Social Networking

Don’t Most Of Our Employees Have These?

Page 9: Can We Have Compliancy Around Social Networking

Can We Really Enforce Corporate Policy Outside The Office

Page 10: Can We Have Compliancy Around Social Networking

How Does Business Enforce Compliancy Today?

They block it!

Is this the correct move?

What do these actions cause?

Does it really stop the use?

Page 11: Can We Have Compliancy Around Social Networking

What Can Business Really Do?

Google Alerts Monitor anything in the

public domain

Have employees register Blogs Twitter Facebook

Social networking acceptable use policy

Page 12: Can We Have Compliancy Around Social Networking

Does It Really Work?

If someone wants to write about your business they will Mini-microsoft blog

Enforcement may not work

Passive monitoring, auditing and sampling may work

How do you control your corporate identity?

Page 13: Can We Have Compliancy Around Social Networking

What Next?

Social Media is not going away

Business has faced these challenges in the past, but it wasn’t as easy

Electronic data is continuing to grow

Challenges around compliance will increase

“If you list your company's name

or write about what you do, it

affects the company.”

Doug Corneliuscompliance officer, ComplianceBuilding.com

Page 14: Can We Have Compliancy Around Social Networking

Your Acceptable Social Networking Use Policy

All organizations must have a handbook with clear rules around social networking when the employee starts

Clear expectations Privacy Confidential

information Trade secrets

Sign off a must

Page 15: Can We Have Compliancy Around Social Networking

Start Passive Monitoring Now

Use Google Alerts

RSS feeds

Email subscriptions

Random searches

Auditing of employee blogs, facebook and twitter accounts

Encourage and welcome formal and informal discussions with social media

Page 16: Can We Have Compliancy Around Social Networking

Something To Understand

As Joe Rogan’s character on Newsradio once quite accurately quipped,

"Dude, you can’t take something off the Internet.. that’s like trying to take pee out

of a swimming pool."

Once your business data, IP, press releases, client information and other is out there, it is out there.

Page 17: Can We Have Compliancy Around Social Networking

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www.linkedin.com/in/stuartcrawford

www.twitter.com/scrawforditmwww.twitter.com/bulletproofIT

www.twitter.com/calgarybusiness

Questions