campus management 101 a first look at sap’s solution for universities dr. e. f. “buster” hale...

Campus Management 101A First Look at SAP’s

Solution for Universities

Dr. E. F. “Buster” Hale IIIDr. Kathryn F. Gates

Office of Information TechnologyThe University of Mississippi

Campus Management, Buster Hale and Kathy Gates 2

Abstract

SAP's Campus Management (CM) product sets new standards for

student information systems. The underlying technology choices

reflect a long-term commitment to providing superior solutions to

common campus needs such as degree audit, transfer articulation,

and Web-based fee payment. The University of Mississippi (UM), the

North American pilot for CM, began its implementation in September

2001. This presentation will provide an overview of CM functionality,

describe UM's approach to the implementation, and showcase initial

results. Included will be a demonstration of the Web view of the

university's academic structure, a Web-to-CM application that uses

SAP's Business Connector, and XML/XSL technologies.


Outline

Introduction

Elements of a Student System

SAP’s Solution: Campus Management

UM’s Implementation

Demonstration

Question & Answer


University of Mississippi Profile

About Ole Miss Public institution established in

1848 Located in Oxford, Mississippi Doctoral/Research University 12,000 students www.olemiss.edu


Introduction

Campus Management SAP’s Student Management System CM 4.64 released in March 2002 CM 4.71 scheduled for March 2003

Pilot Institutions United States (Ole Miss) Great Britain (Newcastle) South Africa (UCT) Belgium (KUL) Switzerland (Basel)

1st Go Live University of Montevideo in

Uruguay

USAGB

Switzerland

South Africa

BE



Student Information Student Records Transcript Production

Program Information Course Catalog and Schedule Degree Offerings

Student Accounting Financial Aid Fee Calculation Accounts/Receivable

Support for Core Processes

Traditional Roles



Example Processes Recruitment Orientation Admissions Advising Registration Billing Grading Teacher Evaluations Progression Graduation Alumni Relations Other



Web-Everything This is the world in which students live. Examples

Application for Admission Registration (feels like online shopping) Fee Payment Grades Look-Up Advising

Functionality that Was Not Possible Before

Degree Audit Real-time Access Self-Service

Total Integration Recruitment Course Management Software HR and Financials Alumni Relations

New Opportunities


SAP’s Solution: Campus Management

A Student Management System to administer: Academic Structure and Academic Offering Student Life Cycle Processes Recruitment and Alumni

Customer Relationship Management for Higher Education

Student Accounting Student Services

CM does not include: Housing Financial Aid Teacher Recruitment Library Management

Integration of third parties/

other SAP Modules


Product Strategy: mySAP HE&R as Integrated Solution

mySAP E-learning mySAP E-learning

mySAP mySAP Human ResourcesHuman Resources

mySAP mySAP FinancialsFinancials

mySAP CRMmySAP CRM

Personal Personal Admin.Admin.

Personal Personal Develop.Develop.

PayrollPayroll

TimeTime

RecruitingRecruiting

Financial Financial AdminAdmin.AdminAdmin.

ControllingControlling

mySAP mySAP

Campus Mgmt.Campus Mgmt.

Student Life Student Life CycleCycle

Life Long Life Long LearningLearning

Distance Distance LearningLearning

Funds & Funds & position Mgmt.position Mgmt.

Contract Contract Acc.Acc.

Student Student recruitmentrecruitment

Alumni Alumni admin.admin.

mySAP Basis mySAP Basis

OrgMgmt.OrgMgmt.

WorkfolwWorkfolw

ArchivingArchiving

ALEALE

GrantsGrants mgmt.mgmt.

mySAP mySAP

Public SectorPublic Sector


Campus Management – Student Life Cycle

Academic Calendar

Application

Reporting

Academic

Structure

Rules &

Regulation

Events

Student-

Masterdata

Re-sources

Academic

History

of the

Study

Student-administration

Teaching & Study

Registration

Course

Registration

Progression

Examination

&

Grading

Re-registration

Equivalency

Determination

Admission

Change

of

Program

Degree

Auditing

Graduation

Student Accounting

De-registration

Alumni

Event Planning

Recruitment


Different Learning Cultures - Different Study Models

American

Central EuropeBritish

Different Learning Cultures

British

Different Study Models

Program Type

Oriented

Reporting

Application

Academic Calendar

Academic

Structure

Rules &

Regulation

Event

Planing

Student-

Master-data

Event

Academic

History

of the

Study

Student-administra

tion

TeachingRegistration

Course

Registration

De-registration

Progression

Examination

&

GradingRe-registration

Equivalency

Determination

Admission

Change

of

Program

Degree

Auditing

Graduation

Student Account

ing

RecruitmentAlumni

Program

Oriented

Reporting

Application

Academic Calendar

Academic

Structure

Rules &

Regulation

Event

Planing

Student-

Master-data

Event

Academic

History

of the

Study

Student-administra

tion


Course

Registration

De-registration

Progression

Examination

&


Equivalency

Determination

Admission

Change

of

Program

Degree

Auditing

Graduation

Student Account

ing

RecruitmentAlumni

Non ProgramOriented

Reporting

Application

Academic Calendar

Academic

Structure

Rules &

Regulation

Event

Planing

Student-

Master-data

Event

Academic

History

of the

Study

Student-administra

tion


Course

Registration

De-registration

Progression

Examination

&


Equivalency

Determination

Admission

Change

of

Program

Degree

Auditing

Graduation

Student Account

ing

RecruitmentAlumni

Benelux


Campus Management - Academic Structure

Academic Programs: Web View



Academic Programs: Web View



View from within Campus Management


Campus Management - The Academic Structure

Example Objects

Object Type Description

O Organizational Unit

SC Program of Study

SM Study Module (Course)

CG Module Group

ST Student

CS Studies

D Event Type

SE Event Package

E Event


Campus Management - Admissions

Admission Process Student sends an online admission

application to university and pays application fee by credit card.

Admissions officer receives the online admission application via workflow in his inbox.

Admission officer checks the application and communicates with student via mail.

Application is routed (electronically) to other offices for further processing.

Student is admitted to the university.

Student master data is created.



Student applies for admission via a web form that initiates a notification in Campus Management.



The Admissions Officer’s Workplace


CM Admissions - Underlying Technology

Internet Service Request (ISR) Applications can be viewed and edited

from R/3 in original form Includes support for an approval step Applications can be linked to back-end

processing in R/3 Population of application with content

from R/3, e.g., to build drop-down lists Direct transfer of application content to R/3 Incorporation of standard workflows such

as sending email to the applicant Actions and tasks with corresponding R/3

functions One or more processors can act on the

application

Biller Direct functions to handle payment of application fee

Touchnet Payment Gateway

Java Servlets


Campus Management - The Student File

The Student File



The Student File ~ Visa Information



The Student File ~ External Transcripts


Campus Management - Student Accounting

Self-Service Fee Payment with “Biller Direct” (formerly Electronic Bill Presentment and Payment)

Student signs in Student views Bursar bill Students pays online via credit card

Integration with SAP Financials and HR

BAPIs for interfacing with third party Financial Aid System


Campus Management - Release Planning

CA,GA for UK and CH

04/200205/20016/1999 12/1999 6/2000 12/2000

FCS

FCS

FCS

CM 4.62CM 4.62

CM 4.61CM 4.61

FCS

CA

CM 4.63CM 4.63

CM 4.64CM 4.64

CA, GA restricted to selected countries

04/2003 (planned)

CM 4.71CM 4.71

Campus Management Release Cycle

Time

Level 8Level 8

04/2004 (planned)

Current

Release


Campus Management 4.71

New Areas Degree Audit Academic History File Graduation Equivalency Determination

including Transfer Agreements

Major Enhancements of Existing Processes

Automation of Admission Correspondence Audit Trail (Activity Documents) Equivalency Determination and

Transfer Articulation Financial Aid Interface

Further Continuous Enhancements Progression (Program Type) Student Accounting Student File



Forging Innovative and ResponsiveService through Technology

www.olemiss.edu/projects/first


Project Organization


Campus Management Phase 1

September 2001 – May 2002

Components Academic Structure

Model Developed Course and Program Data Entered into CM Web view of Academic Programs opened to public

Undergraduate Application for Admission with Fee Payment Implemented with Internet Service Request (ISR) Touchnet Payment Gateway Uses SAP Biller Direct Functionality

Related Start-up Activities Project Organization and Planning Consultant Involvement


Campus Management Phase 2

April 2002 – May 2003


Implementation Issues

Implementing SAP in a University Environment

Characteristics of a Pilot Project

Learning Curves/Knowledge Transfer

Consultant Involvement

Support for Web Applications



Beyond Phase 2 Degree Audit with Student Self-Service

Capability Transfer Articulation and Equivalency

Determination Prospect Tracking with CRM More Automation of Processes


Demonstration: Academic Programs

Web Address http://www.olemiss.edu/services

Underlying Technology Two RFCs for retrieving academic structure data from CM SAP’s Business Connector product Apache Web Server

Tomcat to add servlet support XALAN to add XML/XSL Transform Capability

Design Choices Generalized presentation servlet XSL transforms Some real-time and some pregenerated


Question and Answer


Credits

Special thanks to:

Karin Busch, Joachim Plumbaum, and the SAP Campus Management Development Team

Jeannie Wagner of SAP Public Services


For More Information

Buster [email protected]

Kathy [email protected]

Copyright Buster Hale, Kathy Gates, 2002. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the

author. To disseminate otherwise or to republish requires written permission from the authors.

campus management 101 a first look at sap’s solution for universities dr. e. f. “buster” hale...

Documents

buster hale

kathy gates

student system web

common campus

student system saps

student information

university of mississippi

saps business connector