Campus Associate Training Program – An Overview

Daily Assignment : Are based on each days learning objectives and would be evaluated by the instructorModule Test: Are scheduled and conducted upon completion of each module. Assessment could be based on e-learning, Iknow, Course Material, Expert Lecture Sessions, Additional Reading Materials, and Example Programs etc. Project /MFRP : Typically would be an application Maintenance /Development related project and would be evaluated based on marks obtained in each of the deliverables

Successful Completion of each of these components of assessment is essential for BU Allocation

https://academy/eltcms - Learning portal

Course Blueprint à Provides information about each Specialization

Learners Guide à Will be available Module Wise. This provides days wise Learning objectives for each day of the Module

Expert Faculty Lecture Kit à TOC (Table of Contents) PPT

Demo Program

Reference Material à Information will be available in the Learners Guide

Examples for Modules à Examples will be provided day wise for trainees’ reference

Assignments à Will be available for each day

E –learning (Topic wise) à Day wise E-learning contents (refer Learners guide for Details)

Iknow à A collaborative learning portal that help users to learn in a collaborative mode

Project /MFRP à Source Code, Requirements Document, Synopsis Document and Change Request

Training timings:

09:00 – 09:30 – Plan for the day

09:30 – 12:45 - Expert Lecture/Hands-On Session

12:45 – 13:30 - Lunch

13:30 – 18:15 - Expert Lecture/Hands-On Session

18:15 – 18:30 - Refreshments

18:30 - Time to departure

Note: 15 Mins break for both forenoon as well as afternoon

Break Timings: As per the facilitator’s convenience

Note: At 9:25 AM you must be inside the class irrespective of faculty led session.Important links:

Transport Registration – https://transport

CATSMS(Campus Associate training Student Management system) - to update trainee info & for giving trainer’s feedback - https://catsms - Inside cognizant premises or https://catsms.cognizant.com – External venue

My Academy – for resources, assignment and assessment - http://myacademy/eltcms - Inside cognizant premises or http://myacademy.cognizant.com/eltcms - External venue

For elearning - https://compass.learning.cognizant.com

My Pay – for updating bank account & to get all payroll related information https://mypay - Inside cognizant premises or https://mypay.cognizant.com – External venue

One stop shop for information on Cognizant – https://cworld.cognizant.com

Global Service Desk – for online assistance – e.g. network /system issue etc – https://gsd - Inside cognizant premises or https://gsd.cognizant.com - External venue

For bonafide certificate – https://eletterbox Inside cognizant premises or https://eletterbox.cognizant.com - External venue

PeopleSoft - for Self update & Time Sheet (has to happen on every 15th day & 30th/31st of every month) – https://peoplesoft Inside cognizant premises or https://peoplesoft.cognizant.com - External venue

To access E-mails – https://mail.cognizant.com

Brain Bench:The trainees will get their brain bench ids directly from brain bench helpdesk. Please do not delete the mail as the user name and password to login into brain bench is mentioned in the mail.

Brain Bench ids will be automatically generated and a mail will be triggered from the brain bench helpdesk. The mail will have the brain bench id along with the password.

Soft skills elearning topics to be completed before completion of training:

Effective Listening»Listening Basics comm_03_a01_bs_enus (2 hours)»Listening to Comprehend comm_03_a02_bs_enus (4 hours)

Telephone Skills For Business Professionals»Effective Telephone Techniques COMM0411   (5 hours)

Business Grammar Essentials »Foundations of Grammar COMM0201 (2.5 hours) »Sentence Construction COMM0202 (2 hours)

Email Essentials»   Optimizing Email at Work COMM0232 (2 hours)

Business Writing Essentials»Writing with Intention COMM0011 (4 hours)

Professionalism and Business Etiquette »Communication Business Etiquette comm_11_a02_bs_enus (2.5 hours)

Business Interpersonal Communication Skills»Interpersonal Communications: The Process comm_02_a01_bs_enus (3 hours)

Other elearning topics which have to be completed are:

1. AUP 2. CODE 3. Peoplesoft self service e-learning4. Understanding privacy à Know your vertical/Horizontal 5. OHSAS (BBPEA7 -> Occupational Health and Safety Assessment Series)

All the above mentioned elearning are available in https://learning.compass.cognizant.com

Cognovation elearning topics:

o        The Foundations of Creativity and Innovation o        Generating Creative and Innovative Ideaso        Evaluating Creative and Innovative Ideas

Implementing Creative and Innovative Ideas

Process flow – Module tests

Module test  will be scheduled at the end of each module – Pass percentage will be 60%

Second Attempt will be scheduled during MFRP sessions – Weightage will be 85% MFRP – Pass percentage 75% Overall Score = Module test (60% Weightage)+ MFRP (40% Weightage) [Only for those who cleared all the module tests in the first/second attempt] If the overall score is

>=75%                  Release to BU>= 60 and <75    : Then the trainees should have scored

(a) Minimum of 50% in both Module test and in MFRP (b) And 75% in one Release to BU

All others Retraining / Exit.

Guidelines

1. Dress Code

Monday to Thursday à Business FormalsFriday à Business Casuals

2. Leave

Any leave during the training period will be treated as Loss of Pay More than 3 days of Uninformed leave will lead to Job Abandonment If you are planning to go on break due to unavoidable situations please keep your batch

owner and your CTM informed about it. After getting approval you can go on break

3. Lunch

Adhere to the lunch timings

Mobile Phone to be in SILENT MODE during training hours………..

4. E-Mail Usage

Follow email etiquettes Do not misuse the mail facility Delete unwanted mails as they fill up your mail boxes and incoming mails will be bounced

back

5. For any queries – ALWAYS contact your batch owner.

6. During training period – for any official communication, keep your Batch owner in loop

7. At all times have his/her contact number handy.

CCP

The trainees are expected to take 2 CCPs during the academy training, 1 Domain CCP and 1 Technical/Technology CCP. CCP details are given below for your reference. Get in touch with your batch owners for further details.

Study materials for CCPAssociates can access study materials for the respective CCP in their respective location Library

depending upon the availability of the resources.

The study materials and the CCP course contents will also be available in the “Notes &

Attachments” option in ELM (https://compass.learning.cognizant.com ).

Please navigate the below path to avail the same

Log on to ELM -> Self Service-> “My Learning” to choose the CCP that you have already enrolled

for or

Click on Self Service->Search Catalog->Advanced Search and choose the type as “CCP

Assessment” from the drop down and then click on Search

Click on the required CCP name -> View Details -> Notes & Attachments Try accessing the PDF

document available their and find the details on reference material for the same at the end of the

PDF document.

EMPOWERED SESSIONS

The trainees are expected to do presentations for 90 mins on the below mentioned competencies to empower themselves. CTM will give explain you in detail about these presentations during your training.

Planning and SchedulingDefining tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Scheduling involves placing timelines to plans.

Time ManagementIt is the ability to use one’s time effectively and efficiently to get more done in less time by attending to a broad range of activities and managing people and processes.

Communication the ability to listen, articulate and adapt communication to create a high level of impact with different audiences

TeamworkThe ability to create, nurture and enhance professional relationships with internal and external stakeholders towards attaining common goals

Flexibility, Dependability and Commitment

Flexibility - Adjusting own behaviors to work efficiently and effectively in light of new information, changing situations and/or different environments

Dependability entails maintaining punctuality, honoring commitments, keeping timelines. It also involves thoroughness when Performing work while being conscientious about attending to detail.

Commitment encompasses obligations to stick to one’s said duties and honoring the same.

Creativity & Innovation

Creativity: Generating new ideas or concepts. Innovation: New way of doing something as a result of which a positive value is generated.  Continuously looking for new ways to improve efficiency and effectiveness and encouraging others to do so.

InitiativeIdentifying and dealing with issues proactively and persistently; seizing opportunities that arise

Positive Attitude

A Positive attitude involves constructive and creative thinking, working with optimism and expecting success. It means believing in oneself and one's abilities; looking for solutions and not giving up in the face of crisis.

Values and ethicsFostering and supporting the principles and values of the organization as a whole, by demonstrating behaviors consistent with the organization’s values.

Being UniqueBeing different, acknowledging the difference in others and allowing the space to work with differences