california state university san bernardino 2015-2016 guide for families

2015–2016A GUIDE FOR FAMILIES

California State University San Bernardino2

For more information, please contact

California State University, San BernardinoOrientation and First-Year Experience 5500 University ParkwayPhone: (909) 537-3233E-Mail: orientation.csusb.eduWeb: orientation.csusb.edu

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Greetings and Welcome to the Coyote Family!

Congratulations to you and your student for selecting Cal State San Bernardino. The support you give your student during his or her college years is one of the most valuable gifts you can give. We, at CSUSB, are committed to supporting them on this educational journey as well.

The purpose of this family guide is to highlight programs and topics that will be of interest to new members of the CSUSB

community. We want you to experience all that CSUSB has to offer, and this guide contains some great ideas you can share with your student about campus life and resources.

It is our goal to make the next few years wonderful and exciting for your entire family. Our new Parent & Family Program was created to form a partnership between the university and families to foster student success in the classroom and to enrich the college experience. We welcome you to participate in campus events and activities, and to

Welcome to California State University, San Bernardino


Welcome to California State University, San Bernardino

consider joining our new Coyote Parent Association. If you would like more information on the Parent & Family Program, please contact us at: (909) 537-3233 or [email protected].

We look forward to seeing you around campus.

With Coyote PRIDE,

Orientation and First-Year ExperienceFamily Programs


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually.

The “value added” by a CSUSB education ranks in the top 4 percent in the nation, according to the Collegiate Learning Assessment, a sequence of tests used by hundreds of colleges and universities nationwide that measure student learning in the freshman and then in the senior year. First-to-second year retention rates are third highest among all CSU campuses.

CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university

in the Inland Empire. It has the second highest African American and Hispanic enrollments of all public universities in California. Seventy percent of those who graduate are the first in their families to do so.

The university offers more than 70 traditional Baccalaureate and Master’s Degree programs, Education Credential and Certificate programs, and a Doctoral program. In recent years, CSUSB added its first Doctorate (Educational Leadership), Engineering Program (Computer Science and Engineering), and M.F.A. programs in Creative Writing and Studio Art and Design. Every CSUSB academic program that is eligible has earned national accreditation. The university also is home to the California Professor of the Year, Stuart Sumida.

Cal State San Bernardino has seen records in enrollment, diversity of faculty and students, grant and contract funding, overhead funds, fundraising and international programs development. CSUSB ranks as the second-safest among all 33 public universities in California.

About CSUSB


The primary purpose of the academic advising program at California State University, San Bernardino is to assist students in the development and implementation of meaningful educational plans that are compatible with their life goals. The program provides opportunities for students to assess their interests and academic abilities, encouraging their fullest intellectual development. Students will receive ongoing support empowering them to accomplish their personal, educational and professional goals.

Advising and Academic Services

General Education AdvisingIf your student needs assistance understanding general education requirements, he or she can come to our office to schedule an appointment with one of our advisors. Have them call us at (909) 537-5034 or email us at: [email protected].

The Office of Advising and Academic Services advises and counsels students who are:

• Undeclared

• On academic probation

• Subject to disqualification

• Enrolled in remedial math and/or English


Frequently Asked Questions

Q What placement tests are students required to take?

AThe English Placement Test (EPT) and Entry Level Math (ELM) exam. If your student scored high enough on his or her SAT, ACT or AP, he or she can be exempt from taking these tests. Check the link to our website for the exemption scores, www.ugs.csusb.edu/advising.

QHow do students register for classes, and what are the deadlines?

A

Newly admitted freshmen will register for their first quarter classes during the Student Orientation Advising Program (SOAR) using the MyCoyote system. After their first quarter, students will register for classes based on a priority registration date and time using the MyCoyote system. For registration deadline dates please check with the Office of the Registrar at rre.csusb.edu/registration/registrationdates.html.

Q Is there a student handbook or academic guide available?

AYes. Students can download a PDF copy of the Student Academic Guide at www.ugs.csusb.edu/advising/studentguide4.pdf.

QHow does my student get help picking classes if they are undeclared?

AIf your student is an incoming freshmen, your student will get help during the SOAR program to pick and register for classes. All other continuing students can contact Advising and Academic Services by calling (909) 537-5034 and set up an appointment with one of the advisors.


QHow do students get help picking classes if they have a major?

A

Each department handles advising differently. In some departments students will be advised by thoroughly trained peer advisors and in other cases they will be assigned to a staff or faculty advisor. The campus advising page helps to distinguish how each individual department has organized their advising program. advising.csusb.edu/myadvisor.html

Q Is there online or email advising available?

AYes, there is email advising where you can ask any question related to the university, [email protected].

Q What does it mean to be on “Academic Probation”?

AIt means that a student’s “CSUSB” or “cumulative” GPA is below 2.0. It is a warning. Most often, the student will be required to sign a probation contract with Advising and Academic Services.

QMy student is struggling with a class and needs help. Where can she go to get this help?

AThe university has several academic support programs that can help. A list can be found through CSUSB’s Office of Undergraduate Studies at www.ugs.csusb.edu.

Q Are there any tutors on campus?

AYes. The campus offers several location where students can receive tutoring and assistance writing papers. advising.csusb.edu/tutoring.html


The Family Educational Rights Privacy Act is a Federal law designed to protect the privacy of student’s educational records.

Under FERPA, parents have certain rights with respect to their student’s educational records. These rights transfer to the student when he or she reaches the age of 18 for students at the high school level. This right transfers solely to the student who attends school beyond the high school level. Parents are no longer guaranteed access to academic, financial or medical records of their student.

Rights of the student under FERPA:

• Inspect and review education records

FERPA: Why Can’t I Speak with My Student’s Professors?

• Contest an inaccurate or misleading record

• Consent to whom their educational record can be disclosed

CSUSB students have the ability to grant access to authorized users. Access to this information can only be given with the written consent of the student. sfs.csusb.edu/FERPA.html

For more information on CSUSB student record administration policies please visit: policies.csusb.edu/student_records_administration.htm.


California State University, San Bernardino is committed to assisting students in earning a Baccalaureate Degree in the shortest time possible. With careful planning a student can graduate in four years.

The campus has consistently worked to provide an academic schedule and degree requirements that can be completed by students willing to devote their time and energy to full-time enrollment and study. Many students have found it possible to graduate in four years (12 quarters) of full-time study. We believe well-qualified, hard-working students who have met all entrance requirements upon graduation from high school should set as their goal the completion of an undergraduate program without loss of time. The university is prepared to help students reach this goal.

Who Is Eligible?All entering freshmen with a declared major (and concentration if applicable), who are willing to enroll in at least 45-47

units a year, who enter without basic skills deficiencies, and who meet all entrance requirements for the major are eligible.

Why Sign Up?

• First priority registration

• Special advisement from department

• Guaranteed course offerings from department

Student Obligation

• Sign 4-year pledge contract prior to wthe first term of enrollment

• Register for at least 15 units/quarter

• See pledge for more details

To find out more about CSUSB’s four-year graduation pledge program please contact Advising and Academic Services at (909) 537-5034 or visit ugs.csusb.edu/advising/fygp.html.

Four-Year Graduation Pledge Program


The mission of the Career Center is to support the academic purpose of the university by providing comprehensive career services which result in a successful culmination of the educational experience.

Further, our goal is to integrate the campus and the community for the advancement of student learning and career success. Therefore, the Career Center offers programs that meet the career/life challenges of those we serve.

Career Services

Services include:

• Career counseling

• Workshops and presentations

• Education Job Fair, Career Expo and special events

• Job listings (full time and part time)

• Employer information tables and sessions

• On campus interviews and recruitment

• Resume critiques (in person and online) and mock interviews

• Interest assessment testing

• Career resources library and computer lab with access to Internet job searches

• Internships

For more information on services offered by the Career Center, please visit: career.csusb.edu.


The mission of the SSD office is to increase retention for students with disabilities by ensuring equitable treatment and equal access to all academic programs and facilities at California State University, San Bernardino.

Services to Students with Disabilities (SSD)

The SSD office acts as a catalyst and agent for compliance with federal and state laws that mandate equal opportunity and access for persons with disabilities.

Some of the support services available include: alternate media, sign-language interpretation, real-time captioning services, note-taking services, priority registration, cart services and exam accommodations.

For more information about the services offered please go to: ssd.csusb.edu.


FALL

Late Registration Sept. 14–Oct. 14

Move-in Day Sept. 20

First Day of Classes Sept. 24

Family Weekend October

Thanksgiving Break Nov. 26–27

Last Day of Classes Dec. 7

Finals Week Dec. 8–12

Fall Commencement Dec. 12

Important Dates and Academic Calendar

(continued on p. 18)


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5500 University Parkway, San Bernardino, CA 92407-2393(909) 537-5000 • http://www.csusb.edu

*Parking permits are required to park on campus at all times – 24 hours a day/7 days a week. http://parking.csusb.edu


WINTER

Winter Advising Begins Oct. 26

Winter Registration Nov. 2–Dec. 11

Late Registration Dec. 15–Feb. 1

First Day of Classes Jan. 11

Homecoming Week February

Last Day of Classes March 21

Finals Week March 22–26

SPRING

Spring Advising Begins Feb. 8

Spring Registration Feb. 15–March 18

Late Registration March 21–April 22

Spring Break March 28–April 1

First Day of Classes April 4

Last Day of Classes June 13

Finals Week June 14–18

Commencement June 18

Move-out Day June 18–19

(continued from p. 15)


The Student Health and Psychological Counseling Center provides first aid and basic out-patient care services.

We have a full-time staff Monday through Friday to care for your student’s needs. First Aid is always available during clinic hours to anyone on campus. We are staffed with doctors and nurse practitioners, nurses and pharmacists. Our center has contracted with local Lab and X-ray services for our students. Our Counseling and Psychological Services (CAPS) also has a full time staff of marriage and family therapists, licensed psychologists, and supervised interns.

Regularly enrolled students at CSUSB pay a Student Health Fee and are automatically eligible for health and counseling services at the Student Health Center and Counseling and Psychological Services. Student Health Fees support and operate the Health Center.

PharmacyWe have a full-time licensed retail pharmacist who fills the prescriptions written by our doctors or nurse practitioners. He stocks about 100 over-the-counter (OTC) items. He also can fill prescriptions written by an outside physician; if we don’t have it in stock, he can order it. Special orders typically must be pre-paid and will arrive within 24–48 hours.

Stay Healthy


ImmunizationsThe Student Health Center provides clearances for the university admissions requirement. All new and re-admitted CSU students born after January 1, 1957 are required to present proof of the following immunizations: Measles, Rubella vaccine, and Hepatitis B vaccine for those students under 18 years of age prior to census date of first quarter of enrollment. For specific information about required vaccines call the Immunization Hotline at (909) 537-7356. These immunization requirements must be fulfilled by the beginning of the second term of enrollment at CSUSB. For immunization requirements visit: healthcenter.csusb.edu.

Health InsuranceAlthough basic health care is provided by the Student Health Center, major illness and injury, as well as certain conditions requiring a specialist or hospitalization, are beyond our scope of service. Students will be referred to an outside provider for these illnesses or injuries. If your student does not have health insurance, it is advisable to purchase insurance on your own to help cover unforeseen illnesses or injuries. A supplemental insurance plan is offered to your CSU student to cover these types of situations. A detailed brochure is available in the Student Health Center.

Student Recreation and Fitness CenterThe Student Recreation and Fitness Center is proud to offer an exciting fulfillment of creative programs in the areas of fitness, wellness, intramural sports, aquatics, outdoor adventure, and informal recreation. This 37,000 square foot complex, located at the south end of campus, houses a 34-foot climbing wall, 8800-square-foot fitness room, multi-purpose athletic court, locker rooms, and two group activity rooms for aerobics, dance and martial arts classes.


The CSUSB Police Department is a state law enforcement agency that employs 18 sworn police officers and an active support staff for 24-hour protection of the campus community.

The department is responsible for the 471-acre north San Bernardino campus with its 20,000 students, faculty and staff, and also for the surrounding area, including the campus and outlying residential areas, canyon and foothills. The Peace Officers of this department have statewide police authority, and are vested with law enforcement powers and responsibilities identical to the municipal police or sheriff’s departments in our community.

The CSUSB Police Department, along with its 24-hour patrol, deploys a motor officer for traffic enforcement. A substation located within the university housing enhances the safety of university residents, with officers assigned specifically to the residential community on the campus.

The Campus Escort Program provides transportation to CSUSB students, staff, faculty or visitors who are concerned about their safety. Escorts are provided by foot, department cart, or by state vehicle. Because the University Police Department operates 24 hours per day, seven days per week, the Campus Escort Program can be reached by dialing on-campus extension 75165 or (909) 537-5165 for non-emergency requests.

Campus Safety


Campus Emergency Notification System:Cal State San Bernardino has implemented the Connect-ED® service to allow university administration and the University Police Department the ability to reach all students and staff with time-sensitive information during unforeseen events or emergencies using voice, email and text messaging.

During critical situations, CSUSB officials can use the system to broadcast pertinent information and provide details on appropriate response. There is no charge to subscribe to the service, but call and text messaging fees from cellular phone service providers could apply. Students can log into their MyCoyote account to update or add any pertinent phone numbers through the self-service pages.

Other Important Numbers:

• Campus Emergency Hotline, (909) 537-5999

• University Police (Non-emergency), (909) 537-7777

• Lost and Found, (909) 537-3782

• Crime Prevention/Crime Hotline, (909) 537-7786


New college students have a lot to learn about life on their own. They face many simultaneous challenges, learning independent living as they adjust to new lifestyles and campus patterns of living and learning.

Many college freshmen — indeed, some transfer students as well — will deal with day-to-day costs they never before had to handle themselves.

Credit Is Important: Teach about Credit CardsMany students may not realize how small purchases can add up. Because of this, some students go into debt. We encourage you to talk to your student about credit cards and the long-lasting effects of credit card debt.

To reduce the likelihood of unmanageable credit card debt for students, the university does not allow credit card companies to solicit students on campus. However, mail and online solicitation is rampant, so help your student understand credit terms.

Money Matters


Living Away from Home: Cash StressManaging money can be a major source of stress for students. It’s hard to suddenly live on a set budget if you’ve never done so. If you are providing your student with financial help, we recommend providing for expenses one month at a time. If financial aid and earnings will be the major source of your student’s living expenses, help him or her learn to plan ahead for the quarter.

As the academic year progresses, your student may feel strapped for cash. Banks are aggressively marketing loans by calling them “financial aid.” However, the terms of these loans, especially over time, may be an undue burden when your student graduates. It is better to consider alternatives other than additional borrowing.

After your student starts college, help him or her build money management skills:

• Teach your student how to plan and maintain a budget.

• If your student is getting a checking account for the first time, show him or her how to balance their checkbook and record transactions to prevent bouncing checks.

• Explain the need to build a good credit history by paying bills on time and avoiding debt.

• Teach your student to plan ahead and save for emergency needs.

• Help your student to ask questions and learn to do things independently.

Common-sense Information about Avoiding Debt

• Avoid use of credit cards

• Learn to live within a budget

• Talk to a financial aid advisor before you take out a private loan

Be Smart: File a FAFSAWe encourage all students, regardless of income, to submit a Free Application for Federal Student Aid (FAFSA). Even those who don’t qualify for need-based aid are usually eligible for federal loans that have student-friendly terms and low interest rates. Cal State San Bernardino participates in the Federal Direct Student Loan Program, which provides long-term, low-interest loans, called Stafford Loans, borrowed directly from the U.S. Department of Education, with the loan proceeds delivered through CSUSB. The


lender is the U.S. government, not a bank or loan company, and there is no preferred lender list. CSUSB also administers federally-backed loans to parents, called PLUS Loans, which are usually a better alternative to private lending.

Thank YouParents and guardians may contact us directly if their student has submitted an Authorization to Release Information, available on our website: (finaid.csusb.edu/applicationsForms/index.html). This allows our personnel to speak directly to a parent or guardian about their student’s financial aid file, and assures compliance with the federal Family Educational Rights and Privacy Act (FERPA).

We hope that your student will love Cal State San Bernardino and will have an academically successful and rewarding school year. Congratulations to you, the family, for bringing them this far!


The Coyote OneCard is the official California State University, San Bernardino identification card.

The Coyote OneCard is not just an ID; it also functions as a:

• Meal Card: If you live in the dorms and are on a meal plan

• Library Card: Library access number located on back of card

• Fitness Card: For Rec Sports Center access

• Medical Card: For access to Student Health Center services

• Debit/Print Card: By adding funds to your Coyote One Card it becomes a purchasing/printing card.

Student Bus Pass/GoSmart Program:Students at California State University, San Bernardino can enjoy unlimited rides on Omnitrans fixed routes thanks to the GoSmart Student Pass Program.

Funds can be added to the Coyote OneCard at the following campus locations:

• Dining Services Office – Commons CO-209

• Bursar Office – UH-035

• Pfau Library – PL 1109 Computer Lab

• Pfau Library – 1st floor Reference Desk and Copy Room

• Santos Manuel Student Union – (Next to Bank of America ATM)

• Jack Brown – 123 Computer Lab

• Social and Behavioral Science Building – 107 Computer Lab

The Coyote OneCard can also be used as an ATM/debit card with a U.S. Bank checking account. Please visit acm.csusb.edu/services/onecard for more information.

Coyote OneCard


The facts you need to know!

Rent-A-TextWith our Rent-A-Text program you will save 50%* or more on textbooks. We offer the convenience of being able to rent textbooks in-store or online and are flexible on payment. (*Valid on rental titles. Based on average savings vs. new book price.)

Used BooksWe know that there are going to be times when renting a book is not an option or is not desired, so we will continue to offer great savings with our used book selection. Used or new textbooks can be sold back to us at the end of the term for cash!

Clothing and GiftsWe are proud to offer a wide selection of CSUSB clothing and gifts. Shop in store, or online at: www.bkstr.com/csusanbernardinostore/home

Computers and More*Computers, software and accessories are becoming a necessity for a college student and we can help. We carry

HP® and academically-priced Apple® computers. Those additional accessories such as keyboards, mice, cables, USB drives and more are right here on campus for you. (*University ID required for purchase.)

Visit us online at www.bkstr.com/csusanbernardinostore/home for the most up-to-date store hours. We’re here to serve you.

Location:We’re located at parking lot C just north of University Parkway. Convenient 30-minute parking available.

Any questions, give us a call:(909) 537-3966

Coyote Bookstore


The CSUSB residential community is generally comprised of equal number of freshmen, transfers, and returning students, so a wonderful mix of friendly people surrounds your student from the first day.

Our staff of custodians, residential life staff, maintenance workers and administrative staff are dedicated to helping your student enjoy their experience living on campus and encouraging them as they pursue their academic pursuits.

Built-In AdvantagesStudents who live on campus benefit from many advantages. They can qualify for priority registration, receive preferred parking, and save money on commuting. Students who live on campus are:

• More satisfied with college life;

• More likely to graduate;

• Able to participate in more student and recreational activities;

• In more frequent contact with other students and have a satisfying social life;

• Able to interact more with faculty members

Home Away from Home


Campus LivingSerrano Village is the ideal environment for first-year and new transfer students. Its residence hall environment and strong sense of community make Serrano Village a perfect place to live, learn and make friends.

Arrowhead Village offers all the comforts of home. It gives your student the freedom and flexibility of apartment-style living with the convenience of being located right on campus. Every unit in Arrowhead Village comes complete with a full kitchen, including a refrigerator, oven range and garbage disposal.

Apartments at University Village offer privacy and convenience. The beautiful complex boasts 132 fully-furnished units with a choice of three floor plans. Featuring all private bedrooms, University Village is ideally suited for upper-division students looking for independent, upscale living with the convenience of being located right across the street from campus.

Serrano Village residents are required to purchase a meal plan. Residents living in Arrowhead or University Village are not required to purchase a meal plan, but do have the option of purchasing one at the same rate as Serrano Village residents. To choose a plan that best suits the need of your student, contact Dining Services for information at: (909) 537-5935.

Mail and packages for your student can be sent to:6000 University ParkwaySan Bernardino, CA 92407


OFFICE NUMBER WEBSITE

Main Number, Campus Operator

(909) 537-5000

Admissions & Student Recruitment

(909) 537-5188 admissions.csusb.edu

Advising and Academic Services

(909) 537-5034 www.ugs.csusb.edu/advising

Athletics Department (909) 537-5011 csusbathletics.com

Career Center (909) 537-5250 career.csusb.edu

Important Contact Information


Center for International Studies and Programs

(909) 537-5193 international.csusb.edu

Coyote Bookstore (909) 537-3966 www.bkstr.com/csusanbernardinostore/home

Coyote First STEP/Early Start Program

(909) 537-5032 earlystart.csusb.edu/firststep.html

Financial Aid Office (909) 537-5227 finaid.csusb.edu

Housing and Residential Life

(909) 537-4155 housing.csusb.edu

Learning Center (909) 537-5038 www.ugs.csusb.edu/lc

Office of the Registrar (909) 537-5200 rre.csusb.edu

Office of Student Conduct and Ethical Development

(909) 537-7172 studentaffairs.csusb.edu/studentconduct

Orientation and First Year Experience

(909) 537-5233 orientation.csusb.edu

Services to Students with Disabilities

(909) 537-5238 ssd.csusb.edu

Student Engagement (909) 537-5234 sld.csusb.edu

Student Health Center & Counseling and Psychological Services

(909) 537-5241 healthcenter.csusb.edupsychcounseling.csusb.edu

Testing Office (909) 537-5041 www.ugs.csusb.edu/testing

Title IX and Gender Equity (909) 537-5669 titleix.csusb.edu

Undergraduate Studies, Office of

(909) 537-5032 undergradstudies.csusb.edu

University Police (909) 537-5165 police.csusb.edu

Writing Center (909) 537-5232 www.ugs.csusb.edu/wc

What banks are near campus?

Who should I call if I want to send my daughter flowers?

Where should we stay when we come to visit our student?

Where can my son store his belongings over the summer?

What's the best way to get from the airport to campus?

For advertising inquiries, please visit reachcollegeparents.com or email: [email protected]

www.universityparent.com/csusb

What are some of the area’s best restaurants?

What are some fun things to do in the area?

HAVE QUESTIONS ABOUT CSUSB?

UNIVERSITYPARENT.COM/CSUSB

california state university san bernardino 2015-2016 guide for families

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