calculating tco for cloud based applications
TRANSCRIPT
Calcula&ng TCO for Cloud-‐based Applica&ons Evaluating Options and Total Cost for Spend Optimization Automation PayStream Advisors August 22 2012 Henry Ijams PayStream Advisors
Coupa’s Mission
Delivering software innovation that breeds responsible spending while
impacting the company bottom line.
PayStream Advisors Agenda
• Cost efficiencies from the cloud • Four Steps to determine the real solu6on cost
• TCO Case Study
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PayStream’s unbiased approach gave us renewed con8idence in our ability to foster meaningful change. We accomplished more in 4 weeks than we had in the prior four years. -‐ Myles Kelly, Partner Edward Jones SecuriIes
“ “
About PayStream Advisors PayStream Advisors is a provider of independent research and automaIon assessments for financial automaIon technology to business leaders in finance and procurement.
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Advisory Services
PayStream’s Annual Procure to Pay Summit September 17-‐19, 2012 CharloQe NC 18 Workshops 3 Learning Labs 3 Days of Networking 100% fun!
PayStream Research
What Are We Talking About?
• Even though Cloud Computing is not a new term, some are confused about exactly what it is and how to apply it.
• This session is focused on the cost benefits of the cloud.
ApplicaIon runs on-‐premises
Buy my own hardware, and manage my own
data center
ApplicaIon runs at a hoster
Co-‐locaIon or
Managed servers
ApplicaIon runs using
cloud services
“cloud fabric” (elasIc,
infini-‐scale)
From On-‐Premise to Cloud Plaborms
Deployment OpIons for Procurement Apps
You Manage: You Manage: � ApplicaIon � RunIme � IntegraIon � Database � Server Hardware/Sofware � Storage � Network
You Manage: � ApplicaIon � RunIme � IntegraIon � Database
Vendor Manages: � Server Hardware/
Sofware � Storage � Network � MulIple codelines
(separate for each customer)
Hosted Cloud On-‐Premise Vendor Manages: � ApplicaIon � RunIme � IntegraIon � Database � Server Hardware/
Sofware � Storage � Network � Single codelines
Cloud Spend Op&miza&on: A Smarter Way To Spend PayStream’s research findings reveal that the benefits of cloud Spend Op&miza&on solu&ons extend well beyond the cost of technology acquisi&on, including:
• Providing lower transacIon processing costs /fast cycle Imes.
• Increasing compliance with negoIated contracts and purchasing policies.
• Providing greater transparency into how the organizaIon spends money.
• Ability to consolidate spend across the organizaIon.
• Ability to view spend as it happens and compare it against budgets.
• ConInuous system upgrades.
What are the cost drivers for Procurement AutomaIon? Cost Driver On-‐Premise Cloud
Sofware 1x Licensing Cost Annual SubscripIon
Hardware & Infrastructure Servers & Databases No fees
ConfiguraIon/ImplementaIon Professional Services Set-‐up fees
Data MigraIon Extensive Minimal
User Training Required Lower Cost – Ease of Use
Annual Maintenance 19 – 20% of Sofware None
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Sof Costs + Gotchas
• Project Management – Costs of engaging with IT & Management Approval Process – Takes Ime away from more strategic tasks
• The cost of delaying the savings – Most projects never get started – Thus, savings are delayed or never begin
• Complex Requirements – Custom forms, custom fields, custom business rules, mulIple chart of accounts and integraIons
– Special features can double or triple the cost of a project
PayStream Advisors Agenda
• Cost efficiencies from the cloud • Four Steps to your TCO • TCO Case Study
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Four Steps to Calculate Your TCO
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1. Func&onal Evalua&on and Selec&on Evaluate the features and funcIonality of compeIIve products
2. Determine your Ini&al/Upfront Cost What are the costs elements of your opIons?
3. Establish Annual/Recurring Costs How much are the ongoing costs of the soluIon?
4. Enter data into PayStream TCO Tool/Compare the Op&ons Results analysis automaIcally populated based on your actual figures
PayStream’s TCO model makes it east to determine which solu&on – Cloud vs. On-‐Premise/Network is more cost effec&ve for your company.
One Time Costs – PayStream TCO Model
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Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Typical Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Typical Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
One Time Costs – PayStream TCO Model
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Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
One Time Costs – PayStream TCO Model
21
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
One Time Costs – PayStream TCO Model
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Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Typical Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional
and Network Cloud Traditional
and Network
Cloud Traditional and
Network Annual Costs
Maintenance / Hosting / Subscription Hardware / infrastructure maintenance $5,000 $5,000
Software maintenance $27,500 $27,500 Application Support $50,000 $50,000 $50,000
Procure to Pay subscription $650,000 $300,000 $650,000 $300,000 $650,000 $300,000 Req to PO subscription
Expense management subscription Contracts module subscription $0 $50,000 $0 $50,000 $0 $50,000 Payables module subscription
Spend analysis subscription $0 Transaction fees $0 $400,000 $0 $400,000 $0 $400,000
Hosting fees Maintenance / Hosting / Subscription $650,000 $800,000 $650,000 $832,500 $650,000 $832,500
Services & Fees: Supplier enablement $0 $50,000 $0 $50,000 $0 $50,000
Supplier fees $0 $1,200,000 $2,000,000 $2,400,000 Services & Fees $0 $1,250,000 $0 $2,050,000 $0 $2,450,000
Total Annual Costs $650,000 $2,050,000 $650,000 $2,882,500 $650,000 $3,282,500 Opportunity Costs
Savings lost from continued maverick spend $0 $1,250,000 $0 $937,500 $703,125 Savings Lost $0 $1,250,000 $0 $937,500 $0 $703,125
Total Costs $650,000 $4,112,500 $650,000 $3,919,500 $650,000 $4,070,125
Annual Costs
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Cost Categories Year 1 Year 2 Year 3 Cloud Traditional
and Network Cloud Traditional
and Network
Cloud Traditional and
Network Annual Costs
Maintenance / Hosting / Subscription Hardware / infrastructure maintenance $5,000 $5,000
Software maintenance $27,500 $27,500 Application Support $50,000 $50,000 $50,000
Procure to Pay subscription $650,000 $300,000 $650,000 $300,000 $650,000 $300,000 Req to PO subscription
Expense management subscription Contracts module subscription $0 $50,000 $0 $50,000 $0 $50,000 Payables module subscription
Spend analysis subscription $0 Transaction fees $0 $400,000 $0 $400,000 $0 $400,000
Hosting fees Maintenance / Hosting / Subscription $650,000 $800,000 $650,000 $832,500 $650,000 $832,500
Services & Fees: Supplier enablement $0 $50,000 $0 $50,000 $0 $50,000
Supplier fees $0 $1,200,000 $2,000,000 $2,400,000 Services & Fees $0 $1,250,000 $0 $2,050,000 $0 $2,450,000
Total Annual Costs $650,000 $2,050,000 $650,000 $2,882,500 $650,000 $3,282,500 Opportunity Costs
Savings lost from continued maverick spend $0 $1,250,000 $0 $937,500 $703,125 Savings Lost $0 $1,250,000 $0 $937,500 $0 $703,125
Total Costs $650,000 $4,112,500 $650,000 $3,919,500 $650,000 $4,070,125
Annual Costs
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PayStream Advisors Agenda
• Cost efficiencies from the cloud • Three Simple Tricks to Develop your TCO • TCO Case Study
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Client Case Study – Fortune 1000 Manufacturer • $2 Billion Manufacturer of Energy Related
Materials • Decentralized purchasing
– Plant managers control material – Services procurement (45% of spend) black hole
• ParIally Centralized AP with Imaging – 1,200,000 annual invoices – Invoices sent directly to plants/regional offices – Limited EDI/Electronic Invoices
• Issues/Pains – Lots of paper/long PO approval cycle – No visibility to non-‐PO purchases due to – Poor visibility to who’s buying what – Late payments/Missed discounts – Too much manual effort
Manager’s dilemma: Q. How much should we invest in finance opera6ons to automate Purchase to Pay? Q. Will our investment be made worthless by newer technology? Q. What is the best approach to solve our problems?
PayStream populated it’s tool with actual cost informaIon from a manufacturing client.
Spend Op&miza&on TCO Analysis: Case Study of Fortune 1,000 Manufacturer
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Typical Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Typical Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
One Time Costs – PayStream TCO Model
28
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Typical Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Typical Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
One Time Costs – PayStream TCO Model
29
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
One Time Costs – PayStream TCO Model
30
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional and
Network Cloud Traditional
and Network
Cloud Traditional and
Network
One Time Costs Software & Hardware
Software License $137,500 Software Upgrades $15,000
Hardware & Infrastructure $35,000 Software & Hardware $0 $172,500 $0 $15,000 $0 $0
Configuration & Implementation: Data migration $0 $75,000
Services Procurement $0 $60,000 Catalogs $0 $22,500
Punch-outs $0 $15,000 $0 $15,000 $0 $15,000 Professional services $0 $175,000
Program management (vendor) $0 $150,000 Training $0 $90,000
Typical Configuration & Implementation: $0 $622,500 $0 $15,000 $0 $15,000 Additional Complex Environments Set Up:
Multiple charts of accounts $0 $0 $0 $60,000 $0 $60,000 Other integrations e.g. HR, Budget $0 $10,000
Custom forms $0 $4,000 $4,000 $4,000 Custom fields $0 $0 $2,000 $2,000
Custom approval rules $0 $3,500 $3,500 $3,500 Additional Set Up $0 $17,500 $0 $69,500 $0 $69,500
Total One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional
and Network Cloud Traditional
and Network
Cloud Traditional and
Network Annual Costs
Maintenance / Hosting / Subscription Hardware / infrastructure maintenance $5,000 $5,000
Software maintenance $27,500 $27,500 Application Support $50,000 $50,000 $50,000
Procure to Pay subscription $650,000 $300,000 $650,000 $300,000 $650,000 $300,000 Req to PO subscription
Expense management subscription Contracts module subscription $0 $50,000 $0 $50,000 $0 $50,000 Payables module subscription
Spend analysis subscription $0 Transaction fees $0 $400,000 $0 $400,000 $0 $400,000
Hosting fees Maintenance / Hosting / Subscription $650,000 $800,000 $650,000 $832,500 $650,000 $832,500
Services & Fees: Supplier enablement $0 $50,000 $0 $50,000 $0 $50,000
Supplier fees $0 $1,200,000 $2,000,000 $2,400,000 Services & Fees $0 $1,250,000 $0 $2,050,000 $0 $2,450,000
Total Annual Costs $650,000 $2,050,000 $650,000 $2,882,500 $650,000 $3,282,500 Opportunity Costs
Savings lost from continued maverick spend $0 $1,250,000 $0 $937,500 $703,125 Savings Lost $0 $1,250,000 $0 $937,500 $0 $703,125
Total Costs $650,000 $4,112,500 $650,000 $3,919,500 $650,000 $4,070,125
Annual Costs
31
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional
and Network Cloud Traditional
and Network
Cloud Traditional and
Network Annual Costs
Maintenance / Hosting / Subscription Hardware / infrastructure maintenance $5,000 $5,000
Software maintenance $27,500 $27,500 Application Support $50,000 $50,000 $50,000
Procure to Pay subscription $650,000 $300,000 $650,000 $300,000 $650,000 $300,000 Req to PO subscription
Expense management subscription Contracts module subscription $0 $50,000 $0 $50,000 $0 $50,000 Payables module subscription
Spend analysis subscription $0 Transaction fees $0 $400,000 $0 $400,000 $0 $400,000
Hosting fees Maintenance / Hosting / Subscription $650,000 $800,000 $650,000 $832,500 $650,000 $832,500
Services & Fees: Supplier enablement $0 $50,000 $0 $50,000 $0 $50,000
Supplier fees $0 $1,200,000 $2,000,000 $2,400,000 Services & Fees $0 $1,250,000 $0 $2,050,000 $0 $2,450,000
Total Annual Costs $650,000 $2,050,000 $650,000 $2,882,500 $650,000 $3,282,500 Opportunity Costs
Savings lost from continued maverick spend $0 $1,250,000 $0 $937,500 $703,125 Savings Lost $0 $1,250,000 $0 $937,500 $0 $703,125
Total Costs $650,000 $4,112,500 $650,000 $3,919,500 $650,000 $4,070,125
Annual Costs
32
Cost Categories Year 1 Year 2 Year 3 Cloud Traditional
and Network Cloud Traditional
and Network
Cloud Traditional and
Network Annual Costs
Maintenance / Hosting / Subscription Hardware / infrastructure maintenance $5,000 $5,000
Software maintenance $27,500 $27,500 Application Support $50,000 $50,000 $50,000
Procure to Pay subscription $650,000 $300,000 $650,000 $300,000 $650,000 $300,000 Req to PO subscription
Expense management subscription Contracts module subscription $0 $50,000 $0 $50,000 $0 $50,000 Payables module subscription
Spend analysis subscription $0 Transaction fees $0 $400,000 $0 $400,000 $0 $400,000
Hosting fees Maintenance / Hosting / Subscription $650,000 $800,000 $650,000 $832,500 $650,000 $832,500
Services & Fees: Supplier enablement $0 $50,000 $0 $50,000 $0 $50,000
Supplier fees $0 $1,200,000 $2,000,000 $2,400,000 Services & Fees $0 $1,250,000 $0 $2,050,000 $0 $2,450,000
Total Annual Costs $650,000 $2,050,000 $650,000 $2,882,500 $650,000 $3,282,500 Opportunity Costs
Savings lost from continued maverick spend $0 $1,250,000 $0 $937,500 $703,125 Savings Lost $0 $1,250,000 $0 $937,500 $0 $703,125
Total Costs $650,000 $4,112,500 $650,000 $3,919,500 $650,000 $4,070,125
Annual Costs
33
Manufacturing P2P TCO Case Study Results
Result: Overall TCO for a Cloud based soluIon is significantly lower than a comparable On-‐Premise/Network soluIon
Year 1 Year 2 Year 3 Procure to Pay Costs Summary Cloud Traditional
and Network Cloud Traditional
and Network
Cloud Traditional and
Network One Time Costs $0 $812,500 $0 $99,500 $0 $84,500
Annual Costs $650,000 $630,000 $650,000 $727,500 $650,000 $742,500
Total Costs $650,000 $1,442,500 $650,000 $827,000 $650,000 $827,000
Annual Differerence $792,500 $177,000 $177,000
Total Three Year Savings = $1,146,500
Case Study Results
Result: Overall TCO for a Cloud based soluIon is significantly lower than a comparable On-‐Premise/Network soluIon
$0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $4.00 $4.50
IniIal Investment Year 1 Year 2 Year 3
Millions
On-‐site Development Costs
Cloud Development Costs
Initial Investment Year 1 Year 2 Year 3On-site Development Costs $0 $3,855,000 $3,822,000 $3,987,625Cloud Development Costs $0 $850,000 $850,000 $850,000
Cumulative Total Cost of Ownership
PayStream’s Success factors of Innovators
q Develop compelling vision of what you
will gain with Spend OpImizaIon
q Calculate a realisIc Total Cost of Ownership
q Build a bullet-‐proof business case
q Plan your aQack & build a roadmap
More informa&on
Tony Wessels -‐ Coupa [email protected]
Henry Ijams – Paystream Advisors [email protected]