caitlin cleveland @caitforall better world …agilecambridge.net/2017/slides/pessimism for a better...
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PESSIMISM FOR A BETTER WORLD
Caitlin Cleveland@caitforall
NOT AWESOME
@caitforall
CAN YOU BE A
HAPPY PESSIMIST?
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THE PROBLEM WE FACE AS HUMANS IN CONSULTING
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“DON’T RAIN ON MY
PARADE”
“DON’T BE A DEBBIE
DOWNER”
“KILLJOY”
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UR DOING IT WRONG
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OPTIMISM BIASBENDS OUR
VIEW
Facts were given(based on statistical records)
People adjusted guessesBut only if it was desirable
People guessed chancesProbability of cancer?
“How unrealistic optimism is maintained in the face of reality” Tali Sharot, Natural Neuroscience, Oct 2011.
PESSIMISM IS THE TRICK WE NEED
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IN A BLINK OF EVOLUTION, OUR BRAINS HAVE DOUBLED. WHY?
“How has the human brain evolved?” Scientific American. John Hawks, Jul. 2013
BAM!
LEFT BRAIN RIGHT BRAIN PESSIMISMOPTIMISM
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LEFT BRAIN RIGHT BRAIN
vigilancequest to perfect
self-improvementrisk avoiding
persistanceenthusiasm risk takingoptimism bias
@caitforall “The Neural Basis of Optimism and Pessimism” David Hecht.. Experimental Neurobiology, Sep 2013
1000+
@caitforall“An Evaluation of the Left-Brain vs. Right-Brain Hypothesis with Resting State Functional Connectivity Magnetic Resonance Imaging.” University of Utah. PLOS One, Aug. 2013
THE LEFT BRAIN/RIGHT BRAIN MYTH“Corpus callosum DTI MRI Scan. Sherbrooke Connectivity
Imaging Lab, Dec. 2014
ARISTOTLE CONFUCIUS
BIOLOGY HACK1. Need to balance your optimism bias?
Activate your pessimism + RH
2. Need to be persistent or enthusiastic? Activate your optimism + LH
@caitforall“Asymmetrical hemispheric activation and behavioral persistance” Schiff BB, Guirguis M, Kenwood C, Herman CP. Neuropsychology, Oct 1998
YOU COULD, BUT PROBABLY SHOULDN’T
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COMMUNICATION HACK
1. Tone + “Fairness” when raising delivering bad news
2. Say “and” not “but”3. Keep your enthusiasm, while improving your
chances of success
@caitforall“Displaying Fairness While Delivering Bad News: Testing the Effectiveness of Organizational Bad News Training in the Layoff Context”Manuela Richter, Cornelius J. König, Christopher Koppermann, and Michael Schilling. ‘Journal of Applied Psychology, 2016.
BUT HOW CAN WE CHECK OUR BALANCE IN THE MOMENT?
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3 P’s of Happy Pessimism
possible probable preventable
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TAKE AWESOME RISKS
NOT CRAZY ONES
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YOUR REPUTATION++You’re thoughtful and straight-shooting
YOUR HAPPINESS++You could adjust swiftly
CLIENT HAPPINESS++You prepared them in advance
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THE MOST SUCCESS, IN OUR MOST AMBITIOUS VISIONS WITH THE GREATEST KINDNESS
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(THANK YOU)
QUESTIONS?
@caitforall | Caitlin Cleveland