Caddie Operations Manual 2010

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Table of Contents

Introduction 3 Caddie Training Information 4 Objectives of the Program 5 Benefits of the Program 5 Duties of the Caddie Master 6 Recruitment of the Caddies 6 Classes of Caddies 7 Caddie Regulations 8 Caddie Promotion 9 Caddie Demotions 10 Record Keeping Procedures 11 Caddie Duties and Responsibilities 12 Caddie Incentive Program / Golf Privileges 13 Chick Evans Golf Scholarship 14 Evans Scholarship recipient 15 Contact Information 16

Caddie Tournament 17 Caddie Banquet 18

Important Dates 18 The “OZ” 18

Monday Playing Privileges Dates 18

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INTRODUCTION

As Caddie Master I truly believe a young person who becomes a caddie at

Ozaukee Country Club will be tutored in many of the important aspects of daily life.

Also, having the boys and girls in a structured program like the one explained in this

manual, allows them to be surrounded by a positive environment that will help them

boost their self esteem. In order to have a caddie program that is successful there must

be a team atmosphere where the caddie master works hand in hand with the entire

professional golf staff. Together the team must be actively involved in; registration,

dealing with parents and members, observation of caddies, and continuing instruction

on fundamental rules of both golf and caddie duties. Jack Nicklaus once said, “A kid

grows up a lot faster on the golf course. Golf teaches you how to behave”.

The caddie program we have here is something special. I look forward to working

closely with your child this summer at Ozaukee Country Club.

Sincerely,

Mark Petersen Andy Fish Caddie Master PGA Golf Professional

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CADDIE TRAINING

The Ozaukee Country Club Caddie season begins with the opening of the course in April, weather permitting, until the closing of the course sometime in late fall. Caddie training starts approximately the second Wednesday in April (again weather permitting), and ends the second to last Saturday in May. Exact dates and times are as follows:

TuesdayTuesdayTuesdayTuesday 4:15 4:15 4:15 4:15 –––– 6:00 p.m.6:00 p.m.6:00 p.m.6:00 p.m. Saturday Saturday Saturday Saturday 3:00 3:00 3:00 3:00 –––– 5:00 p.m.5:00 p.m.5:00 p.m.5:00 p.m.

April 6th April 10th

April 13th April 17th ***

April 20th *** April 24th ***

April 27th *** May 1st ***

May 4th May 8th

May 11th May 15th

May 18th May 22nd ***

*** Denotes a caddie / parent meeting which immediately follows the on-course lesson. The Meeting is about 15 minutes long. Call the Caddie phone 715-550-2754 or Golf Shop 262-242-3710 if weather looks like training might be cancelled. The number of caddie training sessions needed prior to getting a caddie job is: Rookie Caddies – 3 TRAINING SESSIONS ON THE GOLF COURSE, AND A CADDIE-PARENT MEETING ARE REQUIRED. B Caddies – 1 ON COURSE LESSON - SHADOWING A, AA, and Honor Caddies – NO LESSONS

The minimum age to caddie at Ozaukee Country Club is 13.

CADDIE RATES

HONOR CADDIE $30.00 + TIP AA CADDIE $28.00 + TIP A CADDIE $26.00 + TIP B CADDIE $23.00 +TIP ROOKIE $15.00+TIP

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OBJECTIVES OF THE PROGRAM

1. The primary objective is to provide a high quality caddie service to the

membership. Besides carrying golf bags, caddies perform such duties as tending the pin, raking bunkers, watching golf balls, and replacing divots. More experienced or honor caddies may assist golfers with information on yardage, break of the green and on the play of a hole.

2. The membership provides a service to caddies as well.

• By employing caddies, members give a summer job to young people.

• Caddies can learn the values of courtesy and sportsmanship at an early age.

• Caddies are provided an opportunity to develop their character and learn how to deal with people.

• Caddying also provides young people with a situation that directly rewards self motivation, determination, and hard work.

• These and other qualities can help caddies to become candidates for the Evans Scholarship which pays for four full years of college at a major university.

BENEFITS OF THE PROGRAM

1. An excellent service is provided by caddies for members at a fair cost. 2. Caddies have the opportunity for

• Earning money at an early age.

• Developing their personal character.

• Playing golf on Mondays which are designated as caddie golf days.

• Earning a 4 year Evans Scholarship for their excellent caddie rewards.

• Participating in an end of the year Caddie Tournament. 3. Caddies improve the condition of the course by reducing wear and tear by

motorized carts. 4. Through a variety of activities, caddies substantially increase the speed of

play, especially with players unfamiliar to the course. 5. Caddies are a source of future club employees. 6. The Caddie Banquet, which 50-75 caddies will be invited to attend in late

September

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DUTIES OF THE CADDIE MASTER

1. Training of the caddies in the spring (Wednesdays and Saturdays, beginning in April and continuing into May).

2. On going training of the caddies throughout the season. 3. Communicating with the caddies about special outings, tournaments, and non-

caddie golf days. 4. Supervising the caddies while they are at the club and deal with any misbehaving

that may occur. 5. Calling, texting, or emailing caddies in order to get them to the course when more

are needed. 6. Keeping records of times out, caddie cards, point race, and carryovers. 7. Communicating with members concerning problems that arise with a certain

caddies. 8. Assigning the members bags to the caddies. 9. Planning all caddie events (banquet, tournaments, and recreational activities).

RECRUITMENT OF CADDIES

1. Newspapers - advertise for new caddies in local newspaper 2. Former caddies - the Caddie Master will invite back all “A” and Honor caddies via

e-mail or telephone.

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CLASSES OF CADDIES

Thee classes of caddies are recognized at Ozaukee Country Club. The following description outline is what is expected of each class. CLASS “B”

• Keeps up with player

• Is polite and courteous

• Clubs are clean and in order in the bag

• Replaces divots and rakes bunkers

• Is beginning to use proper greenside duties

• Pays attention to other caddies in order to learn

• Listens to instruction from the player

• Makes up for lack of experience with hustle and courtesy CLASS “A”

• Keeps up with player at all times

• Is polite and courteous

• Clubs are clean and in order in the bag

• Replaces divots and rakes bunkers

• Knows most yardages and informs player when asked

• Does not get in the way of the player

• Is proficient in greenside duties

• Tracks flight of ball in order to find players ball

• Acknowledges good shots and encourages the player CLASS “AA” & “HONOR”

• Always stays ahead of the player

• Knows yardages and informs player when asked

• Clubs are clean and in order in the bag

• Never interferes with or gets in the way of any player

• Replaces divots and rakes all bunkers

• Is extremely proficient in greenside duties and is able to help the player read the break of the greens

• Courtesy and demeanor are outstanding

• Assists other caddies with learning their duties

• Acknowledges good shots and encourages the player

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CADDIE RULES & REGULATIONS

1. Caddies are not permitted on club property any time before 6:30 a.m. unless

requested to come earlier by the Caddie Master.

2. Caddies must remain in the caddie yard or caddie house until they are assigned a

job.

3. Caddies are not allowed in the clubhouse or at any time for any reason.

4. Caddies are not allowed to smoke at any time while they are on the club grounds.

5. Caddies will not drive or ride on golf cars at any time.

6. Caddies must present a neat, clean appearance at all times when on club grounds.

This includes while playing golf on Mondays. Slacks or pressed khaki shorts,

white shirts, tennis shoes, and caddie bib will be worn when caddying.

Absolutely no jeans or cargo shorts.

7. Caddies are not allowed in the bag room at any time.

8. Any caddie caught destroying or damaging club property in any way will be held

responsible and be required to pay for damage.

9. Caddies should never order more than a soft drink and/or candy bar while

stopping at the turn unless the member offers to do so.

10. Every caddie must come prepared:

• Bring a towel to clean clubs

• Wear their caddie bib at all times while caddying

• Slacks or pressed khaki shorts, white shirts, tennis shoes

11. In order to get “Caddie Not Out” pay, a caddie must come at least 3 times during

the week including both Saturday and Sunday

- This will be paid out once a week to all deserving caddies.

12. In order to be allowed to golf on Monday’s caddies will need to be available to

caddie at least 3 days during the prior week. (See Monday golf privileges)

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Caddie Promotions

Rookies / Class B – All new caddies start out as Rookies. All caddies who have been shadowed on course and are approved to meet the minimum requirements will be promoted to B caddie status. No promotion bonus is given for B status. Requirements for Promotion to A Classification

� Successful completion of required training � Hold an average of 3.5 on their caddie report cards � Have two separate recommendations for promotion by members � Caddie a minimum of 10 times

Class A – This classification will be granted upon completion of the above requirements. Caddies who achieve an A classification are expected to be very committed to the Ozaukee Country Club caddie program. Requirements for Promotion to AA Classification

� Successful completion of required training � Hold an average of 3.65 on their caddie report cards � Have three separate recommendations for promotion by members � Caddie a minimum of 20 times

Class AA - This classification will be granted upon A caddies who have shown consistent overall improvement and have gained substantial knowledge in the game of golf. Requirements for Promotion to Honor Classification

� Hold an average of 3.75 on their caddie report cards � Pass a performance test evaluated by either the Caddie Master, golf

professional, or a designated member. � Caddie 15 times after becoming an AA caddie

Honor – This classification is granted to only the best caddies at Ozaukee Country Club. Honor caddies must show tremendous commitment to the program and be excellent role models to the younger caddies. In order to maintain an Honor classification one round a week is required.

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A CADDIE IS AWARDED A $25 CASH BONUS WHEN PROMOTED!!A CADDIE IS AWARDED A $25 CASH BONUS WHEN PROMOTED!!A CADDIE IS AWARDED A $25 CASH BONUS WHEN PROMOTED!!A CADDIE IS AWARDED A $25 CASH BONUS WHEN PROMOTED!!

Caddie Point System – On completion of the round, a caddie is required to give his/her player a Caddie Rating Card which grades his/her overall performance. The player is also able to mark specific areas the caddie needs to improve. The point values are: 4 - Excellent 3 - Above Average 2 - Average 1 - Below Average 0 - Poor Double Points - Caddies who carry two bags (double bag) in one round or caddie twice in one day earn double the points. Example: a.m. 1 bag - 4 pts p.m. 2 bags - 4 pts (bag #1), 4 pts (bag #2) = 8 pts Total Day’s Points = 12 CADDIE DEMOTIONS

1. On the course -

• If a caddie receives 3 below average ratings in row, registered on the caddie cards, the Caddie Master will personally meet with that individual and discuss the problem(s). At this time the caddie will be placed in the next lowest class and have a probation period for five rounds.

• After five rounds the Caddie Master will again meet with the individual to re-evaluate their performance during the probationary period. If no changes to their performance have been made, the caddie will be relieved of their duties.

• If the caddie fails to turn in their signed caddie cards for three consecutive rounds or a total of five for one season, they will be reduced one caddie rank.

• Immediate demotion or termination will result if the caddie does not complete his/her round unless caused by an illness. It is up to the caddie to inform the Caddie Master if he/she will not be able to finish the round

2. Off the course -

• Around the caddie yard � Any behavioral problems while waiting for a bag or fighting with

other caddies.

• Chronic attendance problems � Any caddie that is not available (two consecutive weeks), will be

reduced in caddie rank unless there is extenuating circumstances.

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RECORD KEEPING PROCEDURES Daily sign up

• When the caddie comes in the morning he/she will clearly print their name on the daily caddie list.

• Assign caddies on a first-come, first-serve basis from the daily caddie list. There will be, if at all possible, no more than two Honor and/or two A’s in a foursome. This will allow there to be at least two Rookie or B caddies in each foursome

• The Caddie Master will use the weekly carryover list to give those who didn’t get bags the previous few days a chance.

• If the caddie does not print his/her name clearly, they will be assumed to be absent.

Carryover List

• Done on a weekly basis (Tuesday- Saturday), starts over every Tuesday.

• A caddies name is placed on this list if he/she did not get a bag and remained available for the required time period.

• The Caddie Master then uses this list as first priority to assign bags the next day.

• This will attempt to service the caddie who have put in their time waiting and should allow a caddie to receive a bag once every two days.

Caddie Record Sheet

• Used to keep track of each caddies points, number of rounds, and attendance for the entire season.

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Caddie Duties and Responsibilities

� Carry the player's bag ahead of them.

� Lead the player to where the ball lies.

� Know the player's distance on each shot.

� Replace all divots and rake all bunkers.

� Repair ball marks on the putting greens.

� Keep the player's equipment clean.

� Tend the flag stick on the putting green.

� Be courteous to players and fellow caddies.

� Come prepared with a large white towel.

� Wear appropriate dress.(Khaki pants/shorts, collared white shirt, and caddie bib, No Jeans or cargo shorts)

� Learn basic golf rules and exhibit proper golf etiquette

Summer Time Weekly Schedule

SundaySundaySundaySunday 6:30 6:30 6:30 6:30 –––– 9:00 a.m., 9:00 a.m., 9:00 a.m., 9:00 a.m., afternoon as neededafternoon as neededafternoon as neededafternoon as needed

MondayMondayMondayMonday Golf after 10:00 a.m.Golf after 10:00 a.m.Golf after 10:00 a.m.Golf after 10:00 a.m.

TuesdayTuesdayTuesdayTuesday 11:00 a.m. 11:00 a.m. 11:00 a.m. 11:00 a.m. –––– 3:00 p.m.3:00 p.m.3:00 p.m.3:00 p.m.

WednesdayWednesdayWednesdayWednesday 7:00 7:00 7:00 7:00 –––– 9999:00 a.m., :00 a.m., :00 a.m., :00 a.m., upon Members requestupon Members requestupon Members requestupon Members request

ThursdayThursdayThursdayThursday 11:00 a.m. 11:00 a.m. 11:00 a.m. 11:00 a.m. –––– 4:00 p.m.4:00 p.m.4:00 p.m.4:00 p.m.

FridayFridayFridayFriday 11:00 a.m. 11:00 a.m. 11:00 a.m. 11:00 a.m. –––– 3:00 p.m.3:00 p.m.3:00 p.m.3:00 p.m.

SaturdaySaturdaySaturdaySaturday 6:30 a.m. 6:30 a.m. 6:30 a.m. 6:30 a.m. –––– 3:00 p.m.3:00 p.m.3:00 p.m.3:00 p.m. afternoon as neededafternoon as neededafternoon as neededafternoon as needed

CADDIE NOT OUT PAY – Caddies who are present and available during the above times, without getting a job, will be the first out the next day. Caddies who stay for 2 – 3 hours will get $7 before leaving.

COMMITMENT – An Ozaukee Country Club caddie needs to be dependable and committed to his/her work. A caddie's primary function is to perform a service to the golfing member. The Caddie Master will hire, teach, and employ only reliable young people. Caddies in all classifications are expected to work a minimum of 3 days per week, including weekends.

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Caddie Incentive Programs

Recruiting Incentive – Any returning caddie who recruits a friend, and whose friend earns a 100 caddie pts during the season, is awarded $20.00. The Monthly awards are only for June, July, and August.

Caddie of the Month (all classes) 1st place………$50.00 2nd place……...$30.00 3rd place……...$20.00 Caddie with Most Rounds (each class) - $25

End of the Year awards (paid at Caddie Banquet) Best Overall Attendance / Loops - $100 Top Caddies (by points for all classes) 1st place………$60 2nd place………$50 3rd place………$40 4th place………$30 5th place………$25 Golf Privileges Caddies who are active and committed to the Ozaukee Caddie Program are given the privilege to golf at Ozaukee CC. This is possibly the greatest incentive and privilege given to caddies at Ozaukee CC. A caddie is given the opportunity to play golf on Monday after 12 p.m., provided they have met the following requirements.

� Available 3 days during the prior week (including either Saturday or Sunday). � Receive a playing pass from the Caddie Master or his assistant. � Proper dress code is required (collared shirt – no jeans – no metal spikes). � Each caddie must have their own bag of clubs. � Exhibit proper golf etiquette at all time while playing.

� Invite members to play through at all times.

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Chick Evans College Scholarship

From the Caddie Committee For the young people eager to work during the summers, and work outdoors, caddying at Ozaukee Country Club offers the best of both worlds. School-age boys and girls have an opportunity to meet some of their community's leaders in a pleasant surrounding. Beyond that, caddying can also provide students with something of great value – the four year, all expenses paid, Chick Evans College Scholarship.

Chick Evans Scholarship This 4 year scholarship to many Midwest universities is awarded annually by the Western Golf Association (WGA). Caddies must meet the following criteria:

� Caddie successfully for 2 years. � Have a need for financial assistance � Apply upon completion of junior year in high school � Rank in the upper quarter of their class � Exhibit outstanding leadership and character

****Please contact the Caddie Master for applications and more information regarding the Evans Scholarship.

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PAST EVANS SCHOLARSHIP RECIPIENTS

Caddie Grad Year

Weber, James J. 1965

Koepke, Dean D. 1972

Weber, Mark A. 1974

Weber, Michael A. 1975

Tautges, Alan R. 1975

Johnson, Kip P. 1977

Smasal, Timothy R. 1978

Tautges, Kevin P. 1978

Wollner, Gary W. 1980

Woboril, Antoinette D. 1981

Piper, Rex S. 1981

Boesch, Kenneth R. 1982

LoCicero, Nicholas V. 1982

Wernicke, Mark D. 1983

Berghammer, Thomas J. 1984

Kornemann, Michael D. 1984

Berghammer, John R. 1984

Tautges, Steven M. 1985

Murphy, Daniel J. 1987

Behan, Jeffry K. 1988

Uttech, Jonathan M. 1988

Moran, Patrick S. 1989

Overby, David S. 1992

Weiss, Anthony P. 1992

Kelly, Paul G. 1993

Ellwein, James D. 2005

Henke, Andrew W. 2007

Hartwig, Evan W. 2008

Henke, Nicholas F. 2010 Curley, Sam H. 2012

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Contact Information

PGA Head Golf Professional Andy Fish Caddie Master/ Mark Petersen Assistant Golf Professionals Tom Doepke, Ryan Errard, and Matt Taken

Ozaukee Country Club 10823 N. River Road 43W

Mequon, WI 53092 Golf Shop Phone: 262-242-3710 Caddie Master Cell Phone: 715-550-2754 Fax: 262-242-0012 Golf Shop Email: golfshop@ozaukeecc.com Caddie Master Email: caddiemaster@ozaukeecc.com

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CADDIE TOURNAMENT

1. Eligibility

• A caddie must have been available at least 10 times prior to the date of the tournament.

2. Divisions

• Boys- 14 and under & 15 and over

• Girls- All ages

3. Format

• 18 holes

• Stroke play

• White tees

• Sudden death playoff for any divisional ties

4. Awards

• Prizes will be distributed to the top finishers in each division and raffle prizes.

5. Rules

• All players will abide by the rules of golf and caddie rules of golf etiquette.

6. Dates

• 12 noon Monday, July 19th, 2010

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CADDIE BANQUET

1. Requirements

a. 50 to 75 caddies will be able to attend the caddie banquet. In order for a caddie to be eligible, they must have been available to caddie at least 20 times during the past season.

2. Date

b. 6:00pm-7:30pm Sunday, September 26th, 2010 3. Donations

c. A letter will be sent to members asking them for donations. The golf shop will donate door prizes

4. Events of the night

d. Buffet dinner e. Door prize drawings

i. Everyone in attendance will have the chance of winning merchandise from the golf shop

f. Awards to be given out i. Attendance award ii. Caddie point race winner iii. Evans Scholarship nomination

The “OZ”

This years’ “OZ” will be held July 15th –July 17th, 2010

Many caddies will be needed for this event, so if you could make a note of this date

it would be greatly appreciated.

Other Important Dates Spring Scramble Saturday, May 22nd Men’s Member-Member Saturday, June 5th Men’s Horse Race Saturday, June 26th Men’s Stroke Play Saturday July 11th Men’s Club Championship August 21st, 22nd, 28th

*Note: Sign up sheets for these dates will be hung up in the caddie yard 2 weeks prior.

Monday Playing Privileges Dates *Note Course opens at 12:00 p.m. on each of these dates

May 3rd 10th 17th 24th June 7th and 28th

July 12th, Caddie Tournament 19th August 2nd and 16th

September 13th and 27th