cadbury marketingstretegy
TRANSCRIPT
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A Marketing Strategy template on Cadbury Chocolate
A Template of marketing strategy-
An overview for
Submitted to-Prof. itendra Sharma
Prepared by!Chetan Panara
"ishal Soni
ay Akhani
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A Marketing Strategy template on Cadbury Chocolate
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A Marketing Strategy template on Cadbury Chocolate
OVERVIEW OF MARKET ANALYSIS*
• CHARACTERISTICS• SALES POTENTIAL• SHARE ESTIMATE• PROFIT FROM SERVING
Driving Forces and Implications for the Company in Order of Magnitude of Effect
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A Marketing Strategy template on Cadbury Chocolate
1. Driving Force: implication impact!
A"#$%ti&$m$nt Inc%$a&$ in &al$&
2. Driving Force: implication impact !
C'ocolat$ a& "$&i%$ C%$at$ n$$"&
!. Driving Force ! implication impact:
(%an" Nam$ Top o) t'$ min" %$call
". Driving Force: implication impact:
(%an" am a&&a"o%& Inc%$a&$ %an" a+a%$n$&&Inc%$a&$ %an" $,-it.
Inc%$a&$ &al$&
/0 Driving Force: implication impact:1i&t%i -tion A#aila ilit.
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A Marketing Strategy template on Cadbury Chocolate
Mar#et $nalysisW$ 'a#$ al%$a". compl$t$" t'$ )i%&t l$#$l o) anal.&i& in i"$nti).in2 t'$ "%i#in2 )o%c$& t'at l$a" to c'an2$& ino-% in"-&t%.0
T'$ n$3t &t$p i& to anal.4$ in"i#i"-al con&-m$%& 5in"i#i"-al&6 an" o%2ani4ation&7 an" to &$t o-t o-% p%ima%.
an" &$con"a%. &$2m$nt& o% ta%2$t ma%8$t&0
Customer %eed $nalysis
&ey Customer 'roups Customer %eeds
90 C'il"%$n 90 1$&i%$ )o% C'ocolat$
:0 Yo-t' :0 Gi)t
;0 (:( ;0 R$#$n-$ 2$n$%ation
51i&t%i -t$%6 W'ol$&al$%6 R$tail$% an"All t.p$ o) c'ann$l m$m $%&7
4. Parents 4.Care of own children
50 Ol" a2$ /0 A)t$% 'a#in2 l-nc' o% "inn$% a& &+$$t
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A Marketing Strategy template on Cadbury Chocolate
(roduct )ervice $nalysis
(roduct )ervice *enefit
90 C'ocolat$ 90 Ta&t.
:0 Sati&)acto%.
;0 H$alt'. 5In &om$ ca&$&7
+arget )egments on Order of (riority
No+ matc' t'$ n$$"& o) t'$ c-&tom$% &$2m$nt& +it' t'$ $n$)it& o) t'$ p%o"-ct &$%#ic$0
(rime Mar#et: ,outh
)econdary Mar#et: Child
+ertiary Mar#et: Entire family
(eripheral Mar#et: -eplacement of s eet
1$&c%i $ t'$ c'a%act$%i&tic o) t'$ ta%2$t 2%o-p& in a littl$ mo%$ "$tail in o%"$% to -n"$%&tan" t'$ &cop$o) t'$ ma%8$t&!
+arget 'roup: (rimary Mar#etC'a%act$%i&tic&!
• In)l-$nc$ . a"#$%ti&$m$nt• Fa&'ion
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A Marketing Strategy template on Cadbury Chocolate
)hare Estimate: $ccording to us share of this segment should /e around "0 in total sales
+arget 'roup: )econdary Mar#et:C'a%act$%i&tic&!
• Inc%$a&$" in)l-$nc$ on p-%c'a&$ o#$% t'$ p$%io" o) tim$• Emotion on"in2 +it' )amil.
Sal$& Pot$ntial! C'ocolat$ +a& an" +ill $ al+a.& a )i%&t "$&i%$ )o% an. c'il"%$n &o t'$%$ +ill $ no "o- t on t'$ &al$&
pot$ntial o) t'i& &$2m$nt
S'a%$ E&timat$!• :/?
+arget Mar#et: +ertiary Mar#et: Family
C'a%act$%i&tic&!• To )-l)ill c'il"%$n & n$$"• To &'o+ ca%$ )o% c'il"%$n to t'$ +o%l" an" to inc%$a&$ t'$i% ima2$ in t'$ p- lic plac$&
Sal$& Pot$ntial!(i22$&t &a. on &p$n"in2 o) incom$Cont%ol o#$% t'$ incom$
S'a%$ E&timat$!9B?
+arget Mar#et: (eripheralMar#etC'a%act$%i&tic&!Po&itionin2 )%om compan. a& &+$$t %$plac$%=&$ a& 2i)t in&t$a" o) &+$$t& on occa&ion& li8$ 1i+ali6 Ra8&'a an"'an6 $tc
Sal$& Pot$ntial!In"ia a& S+$$t )%i$n"l. nation
N-m $% o) occa&ion& to c$l$ %at$ an" 2i#$ 2i)t
S'a%$ E&timat$!9;?
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A Marketing Strategy template on Cadbury Chocolate
-esearch
In)o%mation i& not al+a.& a#aila l$ )%om &$con"a%. &o-%c$& -t onl. )%om p%ima%. &o-%c$&0 A li&t o)n$$"& +it' co&t $&timat$& ma. i"$nti). 2ap&0
Information %eeded )ource Cost
90 C'oic$ o) %an" am a&&a"o% T'$ KPMG G%o-p /o lac&
:0 Ro-t$ map )o% t'$ &al$& t$am T'$ KPMG G%o-p ;@ Lac&
Competitive $nalysis
T'$ )i%&t &t$p i& to i"$nti). t'$ comp$tition an" anal.4$ t'$i% &t%$n2t'& an" +$a8n$&&0
Competitor )trength ea#ness
90%estle St%on2 %an" $,-it. in Hi2' p%ic$6 Lo+ c-&tom$% a&$ 'i2' cla&& ma%8$t
:0 P%octo% St%on2 %an" $,-it. I lo+ ma%8$t Lo+ "i&t%i -tion an" lo+,-alit.
;0 Am-l St%on2 %an" lo.alt. o) compan. &till not a national pla.$%
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A Marketing Strategy template on Cadbury Chocolate
Competitive (rice $nalysis
(riceComp$tito% P%o"-ct S$%#ic$
N$&tl$ Hi2' p%ic$
P%octo% Lo+ p%ic$
Am-l Sam$ p%ic$
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A Marketing Strategy template on Cadbury Chocolate
Competitive $nalysis
+ey Success ,actor estle Amul Proctor
P%o"-ct S$%#ic$ O))$%in2 '
P%o"-ct S$%#ic$
P%o"-ct S$%#ic$ D-alit.Co&t
/ /
Mana2$m$nt Ma%8$tin2 / / '
S8ill& Ma%8$tin2 E))o%t ' '
T$c'nolo2. / '
Sal$& Fo%c$ 1i&t%i -tion ' / '
P%icin2 Man-)act-%in2 ' '
Financial St%$n2t' / / '
Location ' '
P%omotion A"#$%ti&in2
+otal ( '0
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Organi3ational $nalysisT'i& i& t'$ int$%nal &it-ation anal.&i&0 W$ n$$" to 8no+ o-% int$%nal &t%$n2t'& an" +$a8n$&&$& an" +'$%$ +$&tan" in t$%m& o) $in2 a l$ to comp$t$ $))$cti#$l. in t'$ ma%8$tplac$0 W$ al&o n$$" to 8no+ o-% capacit. tota8$ a"#anta2$ o) oppo%t-niti$&0
To &ta%t +it'6 a li&tin2 o) t'$ pa&t )i#$ .$a%& p$%)o%manc$ p%o#i"$& t'$ &8$tc' o) t'$ pa&t &-cc$&&$&0
Evaluators
alance Sheet of Cadbury India ------------------- in Rs. Cr. -------------------
Dec '09 Dec '08 Dec '07 Dec '06 Dec '0
12 mths 12 mths 12 mths 12 mths 12 mths
ources !f "unds
otal Share Capital 31.07 32.18 33.20 34.36 35.71
!"it# Share Capital 31.07 32.18 33.20 34.36 35.71
hare $pplication %one# 0.00 0.00 0.00 0.00 0.00
reference Share Capital 0.00 0.00 0.00 0.00 0.00
&eser'es 4((.73 432.22 372.(4 357.73 3(8.10
&e'al"ation &eser'es 0.00 0.00 0.00 0.00 0.00
et$orth %0.80 &6&.&0 &06. & %9(.09 &%%.8
ec"red )oans 2.28 32.02 1.28 3.26 3.71
nsec"red )oans (.8( (.68 7.48 6.75 4.51otal Debt (. 7 & .70 8.76 0.0 8.((
otal *iabilities &(.97 06. 0 & &.90 &0(. 0 &&(.0%
Dec '09 Dec '08 Dec '07 Dec '06 Dec '0
12 mths 12 mths 12 mths 12 mths 12 mths
,,lication !f "unds
ross ,loc- 724.75 586.(4 544.77 430.21 3(5.50
ess $cc"m. /epreciation 372.0( 335.55 2((.18 265.13 234.88
et Bloc % (.66 ( .%9 (& . 9 6 .08 60.6(
apital or- in Pro ress 152.53 123.86 25.58 82.18 2(.55
n est/ents 8.0 (.9( (98.&9 ( %.&( ( 8.(
n'entories 1((.82 222.81 151.02 122.08 102.33
"ndr# /e tors 31.0( 1(.67 13.14 11.37 10.68
ash and ,an- ,alance 271.50 26(.5( 8.(0 11.20 18.40
otal C"rrent $ssets 502.41 512.07 173.06 144.65 131.41
oans and $d'ances 74.20 6(.82 72.34 44.27 53.3(
i ed /eposits 0.00 0.00 0.62 0.62 0.00
otal C$ )oans $d'ances 576.61 581.8( 246.02 18(.54 184.80
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ffered Credit 0.00 0.00 0.00 0.00 0.00
"rrent )ia ilities 534.02 433.56 370.8( 275.84 205.0(
ro'isions 22.83 20.40 2(.(1 25.(6 13.41
otal C) Pro'isions 556.85 453.(6 400.80 301.80 218.50
et Current +ssets 9.76 (7.9% - &.78 - (.(6 -%%.70
%iscellaneo"s penses 0.00 0.00 0.00 13.68 27.35
). .O.+. $nalysis
T'$ ,-ic8$&t +a. to 2$t to a ,-alitati#$ a&&$&&m$nt o) t'$ compan. i& #ia t'$ &t%$n2t'6 +$a8n$&&6oppo%t-nit. an" t'%$at anal.&i& 5S0W0O0T070
trengths
Maintain a stable growth of a company23ith its brand name2 Cadbury could counterattack the competitors.+eep up with the 4nancial strength by increasing its sales and pro4t.Ac5uisition rules in 6+2 reduce its dependence on the 6+ market.7verall2 Cadbury has been successful through the new products 8development9 it has
to o:er.
Weakness
3eak position in the 6S market.
;ack of distribution network.
Total ,rench production of chocolate bars and confectionary has slowed down in
more recent years2 partly due to the economic slump.
Consumption of chocolate products2 fall in demand due to the gloomy economic
situation.
Sales of milk chocolate bars2 which account for '/ per cent by volume of total sales
of chocolate bars2 decreased by .0 per cent.
Opportunities
Through its confectionary product line2 to build viable positions in prioriti
?evelop @ourmet ;ine.
%esides developing the ;ow CalorieB line of chocolates and sweets2 they also o:er
the Sugar ,reeB sweets line.
Therefore in order to get the product into a new foreign market2 ,rance2 Cadbury
would have good opportunities in store for them.
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Threats
The company should take note of the changes in the consumer s buying trend.
Price wars would occur between its competitors like Mars2 Dershey and estle.
There would be seasonal sales slumps all year round which will reEect to an increase
in cost of the raw materials needed.
Cadbury would then have to be prepared for growth of small local gourmet
chocolates and regional candy manufacturers.
Also to be aware of the cost of packaging materials as it has increased over time.
$ncrease Marketing and Promotion globally by marketing products in emerging
markets.
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Identification of theCompany4s Competitive $dvantage
Comp$titi#$ A"#anta2$& 5c-%%$nt7
Inno#ation i& at t'$ '$a%t o) c%$atin2 %an"& p$opl$ lo#$0 Ca" -%. & in#$&tm$nt in t$c'nolo2. o) ta&t$6)la#o%6 pac8a2in26 p%oc$&& "$#$lopm$nt an" n-t%ition 'a& n$#$% $$n 2%$at$%0 Ca" -%. i& &-ppo%tin2 o-%
%an"& +it' inno#ati#$ app%oac'$& to ma%8$tin2 an" a"#$%ti&in20
• Scal$ o) p%o"-ction• 1i&t%i -tion c'ann$l• Lo.al a&$ o) c-&tom$%&
Comp$titi#$ A"#anta2$& 5to $ "$#$lop$"7
• S$2m$ntation on t'$ a&i& o) incom$ o) t'$ p$opl$ in t$%m& o) %an"in2• Pac8a2in2• A#aila ilit. in t'$ %-%al a%$a&
Issues that the Organi3ation %eedsto $ddress *ased on the )ituation $nalysis
90 C%$at$ p%o"-ct on t'$ a&i& o) t'$ comp$tito%& :0 C-&tomi4$ p%o"-ct& on t'$ a&i& o) p%o"-ct po%t)olio t'$ nation&
;0 Hi2'$&t R 1 pla.$% -t &till n$$" to $ con&i&t$nt a& N$&tl$0
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Mission
Ca" -%. & m$an& ,-alit.! t'i& i& o-% p%omi&$0 O-% %$p-tation i& -ilt -pon ,-alit.! O-% commitm$nt tocontin-o-& imp%o#$m$nt +ill $n&-%$ t'at o-% p%omi&$ i& "$li#$%$"
O/5ectives
Overall Company O/5ectives:1. G%o+ &'a%$'ol"$% #al-$ o#$% t'$ lon2 t$%m :0 ?eliver superior shareholderreturnsB
;0 To "$li#$% &-p$%io% &'a%$'ol"$% %$t-%n& . >0 To ma8$ lot& o) c'ocolat$ %$ali4in2 o-% #i&ion to t'$ +o%l" & i22$&t an" $&t con)$ction$%. compan.0 0
/0 Improve the quality of their chocolate
Mar#eting O/5ectives:1. To 'a#$ o))$%in2& in :0 Ca" -%. in $#$%. poc8$t$#$%. cat$2o%. to +i"$n t'$ma%8$t
;0 Ma%8$tin2 &t%at$2. i& aim$" at >0 P%o)ita ilit. O $cti#$ac'i$#in2 t'i& #i&ion . 2%o+in2 t'$ma%8$t
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Financial O/5ectives:
90 To ac'i$#$ t'$ 'i2'$% ROE in $#$%. )inancial .$a% :0 To p%o#i"$ ma3im-m $n$)it& to t'$ &'a%$ 'ol"$%
;0 To $com$ mo&t t%an&pa%$nt )inancial compan. >0 To inc%$a&$ t'$ con&i&t$nt ca&' in)lo+ )o% it& &ta8$ 'ol"$%&
)trategy
T'$ )i%&t t'in2 to "o i& to anal.4$ t'$ option& an" "$ci"$ +'$%$ t'$ &t%at$2. i& '$a"in20 In a 2$n$%al +a.6 t'$%$a%$ )o-% "i%$ction&!
C-%%$nt P%o"-ct S$%#ic$ N$+ P%o"-ct S$%#ic$P%$&$nt Ma%8$t I II
N$+ Ma%8$t III IV
(enetrations 5Ri&8 oppo%t-niti$& in D-a"%ant I7Ca" -%.& +a& to -&$ ma%8$t p$n$t%ation )o% t'$i% p%o"-ct6 I )$$l t'i& +o-l" not '$lp at all a& t'$ c-%%$nt p%o"-ctt'$. 'a#$ o-t in t'$ ma%8$t +'ic' i& t'$ (%-nc' a%6 i& not "oin2 #$%. +$ll an" p$opl$ +o-l" not -. it6 &o I )$$lt'i& +o-l" $ t'$ +o%&t option to c'oo&$0
(roduct Development 6 Ri&8 oppo%t-niti$& in D-a"%ant II7Ca" -%.& +a& to -&$ p%o"-ct "$#$lopm$nt )o% t'$i% p%o"-ct I )$$l t'i& co-l" po&&i l. $ &-cc$&&)-l6 alt'o-2'a)t$% t'$ )ail-%$ o) t'$i% p%$#io-& p%o"-ct p$opl$ ma. not -. t'$i% n$+ p%o"-ct0
Mar#et Development 6 Ri&8 oppo%t-niti$& in D-a"%ant III7Ca" -%.& +a& to -&$ ma%8$t "$#$lopm$nt I )$$l t'at a2ain t'$%$ co-l" po&&i l. $ a c'anc$ o) &-cc$&&6 a& t'$.ma. 'a#$ aim$" t'$i% p%$#io-& p%o"-ct at t'$ +%on2 ma%8$t6 alt'o-2' p$opl$ )%om t'$ n$+ ma%8$t ma. al&o not
$ 8$$n to -. t'$i% p%o"-ct0
Diversification 6 Ri&8 oppo%t-niti$& in D-a"%ant III7It i& cl$a% t'at i) Ca" -%.& +a& to -&$ "i#$%&i)ication an" aim a n$+ p%o"-ct at a n$+ ma%8$t6 t'$%$ +o-l" $ a
'i2' c'anc$ o) &-cc$&& a& lon2 a& t'$ n$+ p%o"-ct +a& to m$$t c-&tom$% n$$"&6 +'ic' can $ "on$ t'%o-2'$3t$n&i#$ ma%8$t %$&$a%c' to '$lp 2at'$% an i"$a o) p$opl$ +'o +o-l" %$2-la%l. p-%c'a&$ t'$i% p%o"-ct
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+he Choices
Ma%8$tin2 &t%at$2i$& a%$ &tat$m$nt& o) t'$ "i%$ction o) t'$ compan. & ma%8$tin2 $))o%t0 Fo-%c'oic$& m-&t $ ma"$ 9!
90 T'$ c'o&$n ma%8$t an" ta%2$t &$2m$nt&0
• Yo-t'• C'il"• Enti%$ Famil.• R$plac$m$nt o) S+$$t
:0 T'$ ma%8$t po&ition an" #al-$ p%o#i"$" to t'$ &$l$ct$" ma%8$t0
• A"#$%ti&$m$nt %$lat$" to all ta%2$t &$2m$nt• =&$ o) 'oli&tic comm-nication &t%at$2.
;0 T'$ "i&t%i -tion c'ann$l& to $ -&$" to %$ac' t'$ ma%8$t0
1i&t%i -tion C'ocolat$ n$$"& to $ "i&t%i -t$" "i%$ctl.6 -nli8$ ot'$% )mc2 p%o"-ct& li8$ &oap& an"
• 1$t$%2$nt&6 +'ic' can $ &ol" t'%o-2' +'ol$&al$ n$t+o%80 J@? o) c'ocolat$ p%o"-ct& a%$&ol"
• 1i%$ctl. to %$tail$%&0• Ca" -%. & "i&t%i -tion n$t+o%8 -&$" to $ncompa&&$& :9@@ "i&t%i -to%& an" >/@6@@@
%$tail$%& To a#oi" canni ali4ation o) it& 'i2'$% p%ic$" p%o"-ct& )%om lo+$% p%ic$" on$&6 Ca" -%. i& S$ttin2 -p t+o &$pa%at$ "i&t%i -tion c'ann$l& on$ )o% co%$ -&in$&& ot'$% )o% ma&&ma%8$t&
>0 A li&t o) t'$ acti#iti$& to $ -n"$%ta8$n in o%"$% to &-ppo%t t'$ "i%$ction ta8$n0
T%a"$ p%omotion&R$tail$%& conn$ction p%o2%amA"#$%ti&$m$nt& to ac'i$#$ t'$ &al$&
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)tatement of Investments%eeded to Implementthe )trategy
90 Capital )-n"&R 1! /@@ C%0 N$3t / .$a% A"#$%ti&$m$nt
o TVC&! :@ C%0 N$3t .$a% o P%int! 9@ C%0 N$3t .$a% o Ra"io! : C%0 N$3t Y$a%
Spon&o%&'ip o) t'$ $#$nt&!; C%0 N$3t Y$a% 1i&t%i -tion c'ann$l m$m $%!9:@ C%0 N$3t .$a% $nti%$ In"ia 5inc$nti#$&6 p%omotional o))$%$tc07
:0 H-man capitalR 1 T$am! ;@ p$opl$A"#$%ti&$m$nt! 9@ p$opl$E#$nt& T$am&! 9@ p$opl$1i&t%i -tion C'ann$l! :@@@ p$opl$
;0 E3p$n&$&T%an&po%tation! /@ C%0
TA6 1A6 HRA an" ot'$% p$%8&! ;@ C%0Mi&c$llan$o-& E3p$n&$&! :@ C%0
O%2ani4ational St%-ct-%$ to Ca%%. O-t St%at$2.
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$ction %eeded to Create a Mar#et )trategy )upported Culture
90 A"#$%ti&$m$nt acco%"in2 to t'$ 8$$pin2 c-lt-%al a&p$ct in min"
:0 Si2nin2 %an" am a&&a"o% a& p$% t'$ min" &pac$& o) t'$ In"ian con&-m$%0
;0 Ta%2$t t'$ %-%al ma%8$t o) t'$ &$2m$nt a& B@? o) t'$ pop-lation &till li#$ t'$ %-%al a%$a0
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